2020 CITROEN RELAY remote start

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panel 6
Warning and indicator lamps 6
Indicators 10
Vehicle configuration (MODE)
13
Touch screen audio and multimedia system 18
Setting the date and time 18
Trip computer 19
Trip computer 19
2Access
Key 20
Remote control 20
Front doors 23
Sliding side door 23
Rear doors 23
Alarm 24
Electric windows 25
3Ease of use and comfort
Front seats 27
Front bench seat 28
Rear seats 29
Rear bench seat 29
Steering wheel adjustment 30
Mirrors 31
Heating and Ventilation 31
Heating / Manual air conditioning 32
Automatic air conditioning 33
Additional heating systems 34
Rear heating/air conditioning 35
Additional programmable heating 36
Front demist - defrost 38
Rear screen de-icing 38
Cab layout 38
Rear fittings
42
Exterior fittings 45
4Lighting and visibility
Lighting control stalk 46
Direction indicators 46
Automatic headlamps 47
Headlamp beam height adjustment 48
Wiper control stalk 49
Changing a wiper blade 50
5Safety
General safety recommendations 51
Hazard warning lamps 51
Horn 51
Electronic stability control (ESC) 52
Seat belts 55
Airbags 57
Child seats 58
Deactivating the front passenger airbag 60
ISOFIX seats 61
Child lock 63
6Driving
Driving recommendations 64
Starting-switching off the engine 67
Battery standby system 67
Parking brake 68
Gearbox 68
Gear shift indicator 69
Stop & Start 69
Hill start assist 70
Tyre under-inflation detection
71
Pneumatic suspension 72
Driving and manoeuvring aids - General
recommendations
73
Speed Limit recognition and
recommendation
75
Speed limiter 76
Cruise control - particular
recommendations
78
Cruise control 78
Cruise control (3L HDi engine) 79
Lane Departure Warning System 80
Blind Spot Monitoring System with trailer
detection
83
Active Safety Brake with Collision Risk
Alert and Intelligent emergency braking
assistance
84
Rear parking sensors 87
Reversing Camera 87
7Practical information
Fuel 90

22
Access
Type of keyUnlocking the cabLocking the doorsUnlocking the rear doors
Direction indicators 2 flashes.1 flash.2 flashes.
Central locking control indicator
lamp on the dashboard Off.
Fixed for approximately 3
seconds, then flashing. Flashing.
Using the key in the driver's door lock does not activate/deactivate the alarm.
Locking/Unlocking from
inside
Cab and loading area



► Press this button to lock/unlock the cab doors
and the loading area.
The doors can still be opened from the inside.
If one of the doors is open or not properly
closed, central locking does not work.
The control indicator lamp:
– comes on when the doors are locked and from
when the ignition is switched on,
– then flashes when the doors are locked when
stationary with the engine off.
This button is inoperative if the vehicle has been locked or deadlocked using an
exterior control (depending on equipment,
with the key or the remote control).
Driving with locked doors can make it
more difficult for emergency services to
access the vehicle in case of an emergency.
Loading area



► Press this button to lock / unlock the side
door and the rear doors from the cab.
The indicator lamp remains illuminated when
locking.
Anti-intrusion security
When the vehicle is started, the system locks the
cab and load space doors automatically when
you reach approximately 12 mph (20 km/h).
If none of the doors is opened during the journey,
the locking remains active.
Activation / deactivation of the function
This function can be set using the MODE
button: select “ON” or “OFF” in the
“Autoclose” menu.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Front doors

► Use the corresponding button on the remote
control or use the key in the driver's door lock to
unlock.
► Pull the handle towards you.
Sliding side door
Take care not to block the guide space
on the floor to allow the door to slide
correctly.
Opening
From outside
► Pull the handle towards you and then towards
the rear.

24
Access
Opening
From outside

► Pull the handle towards you and then pull the
lever to open the left-hand door.
The two doors open to 96°.
From inside

► Pull the handle located on the door panel
towards you, then push to open the right-hand
door.
► Push the lever to open the left-hand door.
Do not drive with the rear door open.
Opening to 180°
If the vehicle is so equipped, a retractable check
strap system allows the opening to be increased
from 96° to 180°.


► Press the button located on the door panel to
extend the angle of the door.
The check strap will engage again automatically
on closing.
Closing
► To close, start with the left-hand door, then
close the right-hand door.
Alarm
System which protects and provides a deterrent
against theft and break-ins. If your vehicle is
so equipped, it provides the following types of
monitoring:
- Perimeter monitoring
the system ensures exterior perimeter protection
by detectors on the openings (doors, boot,
bonnet) and in the electrical power supply,
- Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
Activation
► Switch off the ignition and exit the vehicle.► Press this button of the remote
control.
The protections are active after a few seconds.
Triggering of the alarm
This is signalled by the siren sounding and
flashing of the direction indicators for thirty
seconds.
The alarm then returns to monitoring mode but the triggering event is stored
and is indicated by illumination of the electronic
immobiliser warning lamp for about 10 seconds
when the ignition is switched on.
The alarm is also triggered after interruption of
the electrical supply and when it is reconnected.
Deactivation using the
remote control
► Press this button.
The standby mode is deactivated when the
vehicle is unlocked.

66
Driving
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating of the brakes, the
use of engine braking is recommended.
Side wind
Bear in mind the increased susceptibility to the
wind that the vehicle will have.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic immobiliser
device.
This device locks the engine supply system. It
activates automatically when the key is removed
from the ignition.
When the ignition switch is turned on, a dialogue
is set up between the key and the electronic
immobiliser.
This warning lamp goes off after the key has been recognised, the ignition is
switched on and the engine can be started.
If the key is not recognised, the engine
cannot be started. Use another key and
have the faulty key checked by a CITROËN
dealer.
Carefully note the key number. In case of
loss, the intervention of a CITROËN
dealer will be faster and more efficient if you
provide this number and the confidential card.
Do not make any modifications to the
electronic immobiliser system.
Operating the remote control, even in your
pocket, may cause the doors to be unlocked
accidentally.
The simultaneous use of other high-frequency
devices (mobile phones, home alarms, etc.),
may temporarily disturb the operation of the
remote control.
Except for reinitialisation, the remote control
cannot operate while the key is in the ignition
switch, even when the ignition is off.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a short time.
When purchasing a second-hand
vehicle:
– check that you are in possession of the
confidential card,
– have the keys memorised by a CITROËN
dealer, to be sure that the keys in your
possession are the only ones that allow the
vehicle to be started.
Confidential card

It is given to you upon delivery of your vehicle
with the duplicate key.
It contains the identification code required for
any intervention by a CITROËN dealer on the
electronic engine immobiliser system. This code
is hidden by a film, which is to be removed only
when necessary.
Keep your card in a safe place, never inside the
vehicle.
When undertaking a long trip or journey
however, it is advisable to take this card with you
along with your personal papers.
Starting-switching off the
engine
Ignition switch

STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.

67
Driving
6Starting-switching off the
engine
Ignition switch

STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Starting the engine
► With the parking brake applied and the
gearbox in neutral, turn the key to the MAR
position.
► Wait until this warning lamp goes out,
then operate the starter (AV V position)
until the engine starts.
The period of illumination of the warning lamp
depends on the climatic conditions.
When the engine is hot, the warning lamp lights
up for a few moments; you can start the engine
immediately.
► When the engine starts, release the key.
Immobiliser warning lamp
If this warning lamp lights up, change key
and have the faulty key checked by a CITROËN
dealer.
Switching off the engine
► Immobilise the vehicle.
► Move the key back to the STOP position.
In low temperatures
In mountainous and/or cold areas, it is
advisable to use a "winter" type fuel suited to
low or minus temperatures.
Battery standby system
If your vehicle is to be out of use for an extended
period of time, such as during winter storage for
example, it is strongly recommended to put the battery in standby mode in order to protect it and
optimise its life.


To put the battery in standby mode:
► Switch the engine off ( STOP position).


► Press the red button, then turn the key to the
BATT position.
The battery goes into standby mode
approximately 7 minutes later.
This time is necessary to:
– allow the user to leave the vehicle and lock the
doors using the remote control.
– ensure that all vehicle electrical systems are
deactivated.

120
In the event of a breakdown
FusesA (amperes)Allocation
14 15Front 12 V socket (+ battery)
15 15Cigarette lighter (+ battery)
19 7.5Air conditioning compressor
20 30Screenwash/headlamp wash pump
21 15Fuel pump supply
23 30ABS solenoid valves
24 7.5Auxiliary control panel - Door mirror control and folding (+ key)
30 15Door mirror defrosting
12 V battery
Procedure for starting the engine using another
battery or charging a discharged battery.
Lead-acid starter batteries
Batteries contain harmful substances
such as sulphuric acid and lead.
They must be disposed of in accordance
with regulations and must not, in any
circumstances, be discarded with household
waste.
Take used remote control batteries and
vehicle batteries to a special collection point.
Protect your eyes and face before
handling the battery.
All operations on the battery must be carried
out in a well ventilated area and away from
naked flames and sources of sparks, so as to
avoid the risk of explosion or fire.
Wash your hands afterwards.
Accessing the battery
The battery is located under the left-hand front
floor.


► Unscrew the 6 access flap retaining screws.
► Lift or completely remove the access flap.

178
Alphabetical index
Low fuel level 90
Lumbar 27
M
Maintenance, routine 74, 98
Manoeuvring aids (recommendations) 73
Mat 74
Menu 13, 160–161, 163, 166, 168
Menus (audio) 160–161
Mirrors, door 31, 83
O
Oil change 96
Oil consumption 96
OIl, engine 96–98
On-board tools 105–110
Opening the bonnet 94
Overhead storage 38–41
P
Pads, brake 99
Parking brake 68, 100
Player, USB 152–153, 161–162
Port, USB 152–153, 161–162
Pressures, tyres 100
Pre-tensioning seat belts 56
Protecting children 57–59
R
Radar (warnings) 74
Radio 152, 160, 162
Radio, digital (Digital Audio
Broadcasting - DAB) 161
Range, AdBlue® 12, 98
Recovery 122
Regeneration of the particle filter 99
Remote control 20, 66
Replacing bulbs 111
Replacing the air filter 98
Replacing the oil filter 99
Replacing the passenger compartment
filter 98
Resetting the service indicator 10–11
Reversing camera 74
S
Safety, children 57–59
Screen, colour 160
Screen menu map 160–161, 163, 166, 168
Screenwash fluid 97–98
SCR (Selective Catalytic Reduction) 101
Seat belts 55–56
Seat belts, rear 56
Seats, heated 28
Seats, rear 59
Sensors (warnings) 74
Service indicator 10–11
Servicing 10–11, 98
Settings, equipment 13, 18
Sidelamps 46
Snow chains 91
Socket, auxiliary 153, 162
Socket, Jack 153, 162
Sockets, auxiliary 38–41
Speed limiter 76–77
Speed limit recognition 75–76
Speedometer 74
Stability control (ESC) 52
Stability control (ESP) 53
Starting a Diesel engine 91
Station, radio 152, 160
Steering mounted controls, audio 151, 159
Steering wheel adjustment 30
Stop & Start 32, 38, 49, 56, 69–70, 94, 98, 122
Storage 38–41
Sunshine sensor 31
T
Tables of engines 124
Table, writing 38–40
Tank, fuel 90
Technical data 124
Telephone 154, 166–168
Temperature, coolant 11