2020 CITROEN RELAY Exhaust

12
Instruments
Check the engine coolant level regularly.
For more information on Checking
levels, refer to the corresponding section.
AdBlue® fluid ange
indicators
Once the AdBlue® tank is on reserve or after
detection of a fault with the SCR emissions
control system, when the ignition is switched on,
an indicator displays an estimate of the distance
that can be travelled before engine starting is
prevented.
In the event of a simultaneous system fault and
low AdBlue
® level, the shortest-range figure is
the one displayed.
In the event of the risk of non-starting
related to a lack ofAdBlue®
The engine start prevention system
required by regulations is activated
automatically once theAdBlue
® tank is empty.
Range greater than 1,500 miles (2,400 km)
When switching on the ignition, there is no
automatic display of range in the instrument
panel.
Range between 1,500 and 375 miles (2,400
and 600 km)
Once the 1,500 miles (2,400 km)
threshold is reached, this indicator
flashes, accompanied by a temporary message
indicating the driving autonomy expressed in
miles or kilometres before the starting of the
engine is blocked.
Each time the ignition is switched on, the alert
will be accompanied by an audible signal.
The reserve level has been reached; it is
recommended that you top up as soon as
possible.
Range less than 372 miles (600 km)
Once the 372 miles (600 km) threshold is
reached, this indicator flashes,
accompanied by a message indicating the
driving autonomy expressed in miles or
kilometres before the starting of the engine is
blocked.
The alert will be repeated with update of the
remaining range at each increment of 31 miles
(50 km) travelled.
Each time the ignition is switched on, the alert
will be accompanied by an audible signal.
It is imperative to top up as soon as possible
before the tank empties completely. Otherwise
you will not be able to restart the vehicle.
Breakdown related to a lack of AdBlue
®
0 km range reached: the AdBlue® tank is empty.
The regulatory device prevents the engine from
starting.
Unless the AdBlue
® is topped up in the
special additive tank, the vehicle will remain
immobilised.
To be able to restart the engine, you must top up with at least 4 litres of
AdBlue®. You can also call a CITROËN dealer
or a qualified workshop for the top-up
required.
For more information on AdBlue®
(BlueHDi engines) and, in particular
topping up, refer to the corresponding section.
In the event of a fault with the SCR
emissions control system
Detection
The self-diagnostic warning lamp comes
on.
Every time the ignition is switched on, the
emissions fault is confirmed by an audible signal
and a message.
If it is a temporary fault, the alert disappears
as soon as the exhaust emissions return to the
levels required by the standard.
However, if the warning lamp is still on
after 30 miles (50 km) of driving, the fault
is confirmed.
An engine start prevention system will be
activated automatically after 250 miles (400
km) travelled following this confirmation.
See a CITROËN dealer or a qualified
workshop as soon as possible.

37
Ease of use and comfort
3Delayed starting of the
heating system
The start time can be programmed between 1
minute and 24 hours in advance.
You can memorise up to three different start
times, but only programme a single delayed
start.
To perform a daily start at a fixed time, reprogramme the memorised time each
day.
► Press button 3; the screen comes on.
The - -:- - symbol or the previous memorised
time and the corresponding preset number (1, 2
or 3) are displayed for 10 seconds.
To recall the other preset times, press button 3 several times before the end of
the 10 seconds.
Within 10 seconds, press one of the buttons 1 to
select the desired start time.
The memorisation is confirmed by the
disappearance of the start time, the display of
the preset number (1, 2 or 3) and the lighting of
the screen.
By default, preset times are already
memorised in the system (1 = 06:00, 2 =
16:00, 3 = 22:00). Any change cancels and
replaces the previous preset time.
If the battery is disconnected, the default
preset times will be restored.
Cancelling the programming
► To delete the programmed start time, briefly
press button 3.
The lighting of the screen and the preset number
(1, 2 or 3) go off.
Recalling one of the preset
start times
► Press button 3 as many times as necessary
until the number corresponding to the desired
preset start time (1, 2 or 3) appears.
After ten seconds, the time disappears but
remains memorised while the corresponding
number (1, 2 or 3) and the screen remain on.
Setting the operating
duration
The operating duration can be set between 10
and 60 minutes.
► Press and hold button 3.
► Press simultaneously one of the buttons 1.
The time and the time setting indicator lamp light
up.
► Press and hold button 3 again.
► Press simultaneously one of the buttons 1
again.
The programmed operating duration is displayed
and the heating or ventilation cycle indicator
lamp flashes.
► Set the duration by pressing one of the
buttons 1.
The memorisation is confirmed by the
disappearance of the duration on the screen or
by pressing button 3 again.
Switching the heating off
In the event of a delayed start, the heating
switches off automatically at the end of the
programmed duration.
► In the event of an immediate start, press
button 2 again to switch it off manually.
The heating cycle indicator lamp and the screen
switch off.
Have the additional heating checked at
least once a year at the beginning of
winter. Maintenance and repairs should only
be carried out by a CITROËN dealer or a
qualified workshop.
Use only genuine replacement parts.
To avoid the risks of poisoning or asphyxia, the additional heating must not
be used, even for short periods, in a closed
environment such as a garage or workshop
which are not equipped with an exhaust gas
extraction system.
The additional heating switches off when the
battery voltage is low, so as to allow engine
starting.
The additional heating is fed by the vehicle's
fuel tank. Ensure that the low fuel warning
lamp is not on.

64
Driving
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
► Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
► Drive smoothly, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
► Stop the vehicle to carry out operations that
require close attention (such as adjustments).
► During long trips, take a break every two
hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature
below -23°C), let the engine run for 4
minutes before moving off, to ensure the
correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damage to the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (dry grass, dead leaves, etc.). The
exhaust system of your vehicle is very hot,
even several minutes after the engine stops.
Risk of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
To assure the durability of your vehicle and your safety, remember that certain precautions,
described hereafter, should be taken when
driving your vehicle :
Manoeuvre cautiously, at low speed
The dimensions of your vehicle differ from those
of a light vehicle, in width, in height, as well as in
length, and some obstacles will be more difficult
to notice.
Manoeuvre slowly.
Before turning, check that there are no obstacles
at mid-height along the sides.
Before reversing, check that there are no
obstacles, particularly at high level behind the
vehicle. Be aware of the external dimensions, if ladders
are fitted.
Load the vehicle correctly
With a load carried, the vehicle must remain
within the maximum authorised weight, the
Gross Vehicle Weight.
To avoid upsetting the balance of the vehicle,
the load should be centred and the heaviest part
placed on the floor in front of the rear wheels.
It is inadvisable to place heavy loads on a roof
rack.
Loading also implies adherence to the maximum
load of the roof bar anchor points. Adhere to
the maximum permissible weight, according to
CITROËN dealer specifications.
Loads must be securely lashed down.
A load that is not properly secured inside the
vehicle may affect vehicle handling and create a
risk of accident.
If your vehicle is fitted with a drop-side back, the
height and width of the load must remain within
the overall dimensions of the vehicle.
Drive the vehicle in a prudent and efficient
way
Take corners gently.
Anticipate the need to brake as the stopping
distance is increased, particularly on wet or icy
roads.
Be aware of the effect of side winds on the
vehicle.
Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance so
that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2 to 0.3 bar for long journeys.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
► deactivate the Stop & Start function,
► drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h),
► do not stop and do not switch off the engine.

69
Driving
6Gear shift indicator
Depending on version or engine, this system
reduces fuel consumption by recommending a
higher gear change.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
The system cannot be deactivated.
Operation
The information appears in the instrument panel screen in the form of the SHIFT
indicator, accompanied by an upward arrow to
signal to the driver that they can change up.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never recommends engaging first
gear or reverse, or changing down.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,
queues, etc.). The engine restarts automatically
- START mode - as soon as the driver wishes to
move off again.
Primarily designed for urban use, the function
is intended to reduce fuel consumption and
exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Deactivation/Reactivation
The function is activated by default when the
ignition is switched on.
To deactivate/reactivate the function:




► Press the button.
A message in the instrument panel confirms the
change of status.
When the function is deactivated, the indicator
lamp is lit; if the engine was in standby, it restarts
immediately.
To allow continuous operation of the air conditioning, deactivate the Stop & Start.
Opening the bonnet
Before doing anything under the bonnet,
deactivate the Stop & Start system to avoid
any risk of injury caused by the engine
restarting automatically.
Driving on flooded roads
Before entering into a flooded area, it is
strongly recommended that you deactivate
the Stop & Start system.
For more information on Driving
recommendations, particularly on flooded
roads, refer to the corresponding section.
Going into engine STOP
mode
With the vehicle stationary, place the gear lever
in neutral and release the clutch pedal.
This indicator lamp comes on in the instrument panel and the engine goes into
standby.
Automatic engine shutdown is only possible when the speed of the vehicle
has exceeded 6 mph (10 km/h), to avoid
repeated engine shutdowns when driving
slowly.

98
Practical information
A clogged passenger compartment filter can adversely affect air conditioning
system performance and generate
undesirable odours.
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
In addition to the catalytic converter, this filter
actively contributes to the preservation of
air quality by trapping the unburnt pollutant
particles. Black exhaust fumes are therefore not
emitted.
Operation
This filter, inserted into the exhaust system,
accumulates the carbonaceous particles. The
engine management computer automatically
and periodically manages the removal of
carbonaceous particles (regeneration).
The regeneration procedure is triggered
according to the amount of accumulated
particles and the conditions of use of the vehicle.
During this phase, you may notice certain
phenomena - accelerated idling, triggering of
the cooling fan, increased smoke and increased
temperature at the exhaust - which have no
impact on the operation of the vehicle and the
environment.
Screenwash and headlamp
washer fluid
To check the level or top up this fluid on
vehicles fitted with headlamp washers,
immobilise the vehicle and switch off the engine.
Reservoir capacity: approximately 5.5 litres.


To access the filler cap, pull the telescopic filler
neck and unclip the cap.
Fluid specification
The fluid must be topped up with a ready-to-use
mixture.
In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must
be used which is appropriate for the prevailing
conditions, in order to protect the elements of the
system (pump, tank, ducts, jets, etc.).
Filling with pure water is prohibited under
all circumstances (risk of freezing,
limestone deposits, etc.).
AdBlue (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi),
and in particular on the supply of AdBlue, refer to
the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections are
clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Passenger compartment
filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .

99
Practical information
7A clogged passenger compartment filter can adversely affect air conditioning
system performance and generate
undesirable odours.
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
In addition to the catalytic converter, this filter
actively contributes to the preservation of
air quality by trapping the unburnt pollutant
particles. Black exhaust fumes are therefore not
emitted.
Operation
This filter, inserted into the exhaust system,
accumulates the carbonaceous particles. The
engine management computer automatically
and periodically manages the removal of
carbonaceous particles (regeneration).
The regeneration procedure is triggered
according to the amount of accumulated
particles and the conditions of use of the vehicle.
During this phase, you may notice certain
phenomena - accelerated idling, triggering of
the cooling fan, increased smoke and increased
temperature at the exhaust - which have no
impact on the operation of the vehicle and the
environment.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice the
emission of water vapour at the exhaust while
accelerating. This has no impact on the
vehicle’s behaviour and the environment.
Due to the high exhaust temperatures
caused by the normal operation of the
particle filter, it is recommended not to park
the vehicle on flammable materials (grass, dry
leaves, pine needles, etc.) to avoid any risk of
fire.
Saturation/Regeneration
If there is a risk of clogging, this warning
lamp comes on, accompanied by a
message on the instrument panel display.
This warning is due to the start of saturation of
the particle filter (exceptionally long urban driving
conditions: reduced speed, traffic jams, etc.).
In order to regenerate the filter, it is
recommended to drive as soon as possible -
when traffic conditions and regulations permit
- at a speed of at least 37 mph (60 km/h), with
an engine speed above 2,000 rpm for about
15 minutes (until the warning lamp and/or the
message disappear).
If possible, avoid switching off the engine
before the end of filter regeneration; repeated
interruptions can lead to early deterioration of the
engine oil. It is not recommended to terminate
the filter regeneration with the vehicle stationary.
Malfunction
If this alert persists, do not ignore this warning;
this indicates that a malfunction has occurred in
the exhaust system/particle filter assembly.
Have the assembly checked by a CITROËN
dealer or a qualified workshop.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Brake pads
Brake wear depends on the style of
driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.
If this warning lamp comes on, have the
brake pads checked by a CITROËN
dealer or a qualified workshop.
After washing the vehicle, moisture, or in
wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.

100
Practical information
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
AdBlue® (BlueHDi
engines)


To respect the environment and ensure
compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles
with a system that associates SCR (Selective
Catalytic Reduction) with a Diesel Particle Filter
(DPF) for the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
Brake disc wear
For information on checking brake disc
wear, contact a CITROËN dealer or a
qualified workshop.
Manual parking brake
If you notice excessive brake lever travel
or decreased effectiveness, the parking
brake must be adjusted, even between two
services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
Diesel fuel filter
The Diesel fuel filter is located under the bonnet,
close to the brake fluid reservoir.
If this warning lamp comes on, the filter
must be purged to remove water.
You can also purge the fuel filter regularly, every
time the engine oil is changed.
Bleeding the water in the filter

► Couple a clear hose to the bleed screw
1head.
► Place the other end of the clear hose in a
container.
► Loosen bleed screw 2.
► Switch on the ignition.
► Wait for the scavenge pump to stop.
► Switch off the ignition.
► Tighten bleed screw 2.
► Remove, then drain the clear hose and the
container.
► Start the engine.
► Check that there are no leaks.
HDi engines make use of advanced
technology. Any intervention requires a
special qualification guaranteed by the
CITROËN dealer network or a qualified
workshop .
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50 km/h), add
0.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases fuel
consumption. Non-compliant tyre
pressure causes premature wear on tyres and
has an adverse effect on the vehicle's road
holding - risk of an accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. It is recommended to regularly check the
condition of the tyres (tread and sidewalls) and
wheel rims as well as the presence of the valves.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; it is imperative to replace the
tyres.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer

101
Practical information
7reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
AdBlue® (BlueHDi
engines)


To respect the environment and ensure
compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles
with a system that associates SCR (Selective
Catalytic Reduction) with a Diesel Particle Filter
(DPF) for the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue
® is contained in a special tank
holding about 19 litres.
It has an external filler neck, located in the fuel
filler flap under the filler neck of the fuel tank,
closed by a blue cap.
Its capacity allows a driving range of
approximately 3,700 miles (6,000 km) ( which
may vary considerably depending on the
driving style and the type of vehicle).
An alert system is triggered when the remaining
range reaches 1,500 miles (2,400 km), i.e. once
the reserve level has been reached.
Once the AdBlue® tank is empty, a
system required by legislation prevents
starting of the engine.
If the SCR system is defective, the level of
emissions from your vehicle will no longer
meet the Euro 6 standard: your vehicle
becomes polluting.
In the event of a confirmed fault with the SCR
system, you must go to a CITROËN dealer
or a qualified workshop as soon as possible:
after travelling a distance of 250 miles (400
km), a system will be triggered automatically
to prevent engine starting.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
– Use only AdBlue
® fluid that meets the ISO
22241 standard.
– Never transfer AdBlue
® to another container
as it would lose its purity.
– Never dilute AdBlue
® with water.
It is possible to obtain AdBlue
® from a CITROËN
dealer or a qualified workshop.
You can also visit a service station equipped with AdBlue® pumps specially
designed for passenger vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.