2020 CITROEN RELAY audio

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Touch screen audio and telematics system
12To protect the system, do not use a USB hub.
The system does not support the simultaneous connection of two identical
devices (two memory sticks or two
Apple
® players) but it is possible to connect
one memory stick and one Apple® player at
the same time.
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Bluetooth® Streaming
Streaming allows music files on the telephone to
be played via the vehicle's speakers.
Active the Bluetooth
® function on the device.Press "MEDIA".
If there is a media source active, press
the "Source" button.
Select the "Bluetooth®" media source
then press the "Add device” button.
If no device has yet been paired with the system,
a special page is displayed on the screen.
Select "Yes" to start the pairing procedure, and
then search for the name of the system on the
device.
Select the name of the system on the device
and, when requested by the audio system,
enter the PIN code displayed on the screen of
the system or confirm the PIN displayed on the
device.
During pairing, a screen page is displayed
showing the progress of the operation.
If the pairing procedure fails, we recommend
deactivating and then reactivating the Bluetooth
®
function on your device.
Once the pairing procedure is complete, a
screen page appears:
– if you reply "Yes" to the question, the
Bluetooth
® audio device will be saved as
favourite (the device will have priority over other
devices paired later).
– if you reply "No", the priority will be determined
by the order of connection. The last device
connected has the highest priority.
Some Bluetooth® devices do not allow
you to scroll through the tracks and
information on the telephone using all of the
categories present in the system.
Connecting Apple® players
Connect the Apple® player to the USB
socket using a suitable cable (not
supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/types/tracks/playlists/audio books/
podcasts).
The default classification is sorting by artist.
To change the classification used, return to
the first level of the menu and then select the
desired classification (playlists for example)
and confirm to browse the tree to the desired
track.
The audio system software version may not be compatible with the generation of
your Apple
® player.
Navigation
Press "N AV " and then at the centre or
bottom of the screen to display the
settings and navigation menus:
Go to...
Select "Go to" to set the destination in several
ways and not just by entering the address.
Display the map
Display the route map for an overview using the
map's navigator.
Plan a route
Use the navigation system to plan a route in
advance by selecting the starting point and the
destination.
Services
Use traffic information to minimise the impact of
traffic delays on your route.
Settings

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Touch screen audio and telematics system
Change the appearance and behaviour of the
navigation system.
Most system settings can be accessed by
touching "Settings" in the main menu.
Help
Access information about assistance services
and other specialised services.
Finish
Validate the settings.
Limitation
Speed limitation (if known).
To see the difference between the desired arrival
time and the estimated arrival time.
Switch between a 3D map and a 2D map.
Go to..., Display the map, Plan a route,
Services, Settings, Help, Finish.
When the navigation system starts for the first
time, the "Driving mode" as well as detailed
information on the current position is displayed.
Touch the centre of the screen to open the main
menu.
Details
The route summary provides an overview of the
route, the remaining distance to the destination
and an estimate of the remaining travel time.
With the RDS-TMC data, the route summary
also shows the traffic information concerning
delays along the route.
Modify route
The navigation system helps you to get to your
destination as quickly as possible by displaying a
faster alternative route when it is available.
FinishValidate the settings.
Instructions
Navigation instructions for the next part of the
trip and the distance to the next instruction. If the
second instruction is less than 150 metres from
the first one, it is immediately displayed instead
of the distance.
Touch this part of the status bar to repeat the last
voice instruction.
Updating maps
To get a map update, you can proceed as follows:
– Map refresh guarantee: if a new map
becomes available within 90 days of the first
use of the system, you can download it once
for free.
– Map update: you can buy a new version of
your system’s map.
To install a map update on your system, perform
the following four steps:
– Prepare a USB device.
– Install TomTom HOME and create a
MyTomTom account.
– Download the map.
– Install the new map.
Use a USB device instead of a mass
storage device (telephone or media
player).
To protect the system, do not use a USB hub.
Prepare a USB device
The preparation of the USB device
must be done with the engine running
and the vehicle stationary.
In order to update the map, you must have
a USB device that meets the following
requirements:
– The USB device must be empty.
– The USB device has 16 GB of available
space.
– Use only USB devices in FAT32 format (File
Allocation Table).
– Do not lock the USB device and check that
files can be saved on it.
To prepare the USB device, proceed as follows:
► Make sure that the map you want to update is
active on your navigation system.
If the navigation system has multiple maps and
you want to update a map that is not currently
active, start by activating it.
► Select “Change map” in the “Settings” menu
of the navigation application.
► Select “Navigation updates” from the
“Settings” menu.
► You must indicate whether you want to
prepare a USB device to download updates.
► Select "Ye s ".

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Touch screen audio and telematics system
12► Insert the USB device into the USB socket
located in the central storage space dedicated
to data transfer.
The system starts preparing the USB device.
– If the system continues to ask you to
insert a USB device, make sure that your
USB device meets the above conditions, and
then try again.
– If you connect multiple USB devices, the
system prompts you to remove devices
so that only the device to be prepared is
connected.
– If there is not enough space on the USB
device, you are prompted to use another USB
device.
– If you connect a USB device that contains
files, the system warns you that files on the
USB device may be deleted.
When the USB device is ready, the message
below appears:
"Navigation updates"
The preparation of the USB device is
finished.
You can now safely remove the USB device.
► Remove the USB device; you can now
download the new map to your USB device.
Install TomTom HOME
To install "TomTom HOME" and create a
"MyTomTom" account, perform the following
steps:
► Download and install the TomTom HOME
app on your computer through this link:
tomtom.com/getstarted
► Select and download TomTom HOME, then
follow the on-screen instructions.
Use a secure Wi-Fi network rather than
3G/4G to download the application on
your computer.
► Connect the USB device to your computer;
"TomTom HOME" starts automatically.
► Select "Log in " in the upper right corner of
"TomTom HOME".
► Select "Register" and enter your information
to create a "MyTomTom" account.
To receive map updates, you must have a "MyTomTom" account.
Once the account is created, you must indicate
whether you want to link your system to your
account. The prepared USB device represents
your system.
► Select “Link device”, then “Close”.
You are now ready to download a map to your
USB device.
Download a map
Connect your USB device to your computer.
Select a map to download
– To check if you can download a map for free
with the map refresh guarantee, select " Tools"
and then "Map refresh guarantee " in "TomTom
HOME".
– To purchase a map update, select " Buy
maps" in "TomTom HOME".
– If you have already purchased an update,
select "Update my device" in "TomTom HOME".
Download a map
If a map update is available for your system, it is
listed as an available update.
If your system already has the most
recent map, no updates are available.
► Select the map to download, then select
"Update and install "; the map will be
downloaded and installed on your USB device.
► Select “Done” once the process is finished.
Install the map
The new map must be downloaded
with the engine running and the
vehicle stationary.
Once you have downloaded a map to your USB
device, you can install it on your system.
► Insert the USB device containing the new
map into the USB socket located in the central
storage space dedicated to data transfer to the
system.
The system detects the presence of a new
map on the USB device. It may also contain
an update of the navigation software if it is
necessary for the new map.
► You must indicate whether you want to
update the system.
► Select "Start".

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Touch screen audio and telematics system
If the USB device contains new software,
the system starts by updating the navigation
software. Once the software is updated, the
system must restart.
► Select "OK".
Before the system starts updating the map,
it warns you that a minimum of 30 minutes is
required to install the map.
Do not remove the USB device or turn off
the system until the update is complete.
You cannot use the system until the update is
complete. If the update is interrupted, restart
the system update.
Once the map is updated, the message below
appears:
"Updates completed"
You can now safely remove the USB device.
► Click on “Close”.
The new map is now available on the system.
Troubleshooting
During an update, the following issues may
occur:
– The map on the USB device is invalid. If this is
the case, download the map to the USB device
again using "TomTom HOME".
You may need to prepare the USB device again.
– The version of the map on the USB device is
the same as the version on the system, or older.
If this is the case, download the map to the USB
device again using "TomTom HOME".
You may need to prepare the USB device again.
Telephone
Press "PHONE" to display the telephone
menus:

– Mobile phone .
– Display and call the contacts in the mobile
phone directory.
– Press on the 5 or 6 buttons to scroll through
the contacts.
– Skip directly to the desired letter in the list.
Recent calls
– All calls, In, Out, Missed .
– Display and call recent call log contacts.

The system memory contains predefined text
messages, which can be sent to reply to a
received message or as a new message.
Upon receipt of a text message (depending on
the telephone version), the system also relays
the message in question to you.
Settings
– Connected tels. Add device, Connected
audio.
– Combine up to 10 telephones/audio devices to
make it easier and faster to access and connect.

Dial the telephone number using the on-screen
virtual keypad.
Transf.
– Transf..
– Transfer calls from the system to the mobile
phone and vice versa.
– Mute.
– Disable the system microphone's audio for
private conversations.
Pairing a Bluetooth®
telephone
For safety reasons and because it
requires sustained attention by the driver,
the pairing of a Bluetooth
® mobile phone with
the hands-free kit of your audio system must
be done with the vehicle stationary.
Activate the telephone's Bluetooth function
and ensure that it is "visible to all" (telephone
configuration).
Press on "PHONE".
If no mobile phone has yet been paired
with the system, a special page is displayed on
the screen.
Select "Yes" to start the pairing procedure, and
then search for the name of the system on the
mobile phone (on the other hand, by selecting
"No", the main screen page of the Telephone is
displayed).
Select the name of the system and, depending
on the telephone, using the telephone keypad,
enter the PIN displayed on the screen of the

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Touch screen audio and telematics system
12system or confirm the PIN displayed on the
mobile phone.
During pairing, a screen page is displayed
showing the progress of the operation.
If the pairing procedure fails, it is
recommended that you deactivate and
then reactivate the Bluetooth function on your
telephone.
Once the pairing procedure is complete, a
screen page appears:
– answer "Yes" to the question; the mobile
phone is registered as the favourite (the mobile
phone will have priority over other mobile
phones, which may be registered later).
– if no other device is associated, the system
considers the first associated device as the
favourite.
For mobile phones that are not set as
favourites, priority is determined by the
connection order. The last phone
connected will have the highest priority.
The services available depend on the
network, the SIM card and the compatibility
of the Bluetooth
® devices used. Refer to your
telephone’s user guide and your service provider
to check which services you are able to access.
When you return to the vehicle, the last
phone connected reconnects automatically,
within approximately 30 seconds of switching the
ignition on (with Bluetooth
® activated).
To change the automatic connection profile,
select the phone from the list then select the
desired parameters.
The profiles compatible with the system are:
HFP, OPP, PBAP, A2DP, AVRCP, MAP.
Automatic reconnection
When the ignition is switched on, the telephone
connected when the ignition was last switched
off reconnects automatically, if this connection
mode had been set during the pairing procedure
(see previous pages).
The connection is confirmed by the display of a
message and the name of the telephone.
Managing paired telephones
This function allows a device to be connected or disconnected, as well as a
pairing to be deleted.
Press "Settings".
Select “Telephone/Bluetooth
®” then select the
telephone from the list of paired devices.
Select “Connect” or “Disconnect”, “Delete
device” or “Add device”, “Memorise
Favourite”, “Text on”, “Download ” from the list
of available options.
Receiving a call
An incoming call is announced by a ring and a
display overlaid on the screen.
Make a short press on this steering-
mounted button to accept an incoming
call.
or
Press the "Answer“ button displayed on the
screen.
If two calls are in progress (one in progress and
one on hold), it is possible to switch from one to
the other by pressing the " Call toggle” button or
unite the two calls in a conference by pressing
the "Confer." button.
Ending a call
To refuse a call, press this steering- mounted button.
or
Press the “Ignore” button displayed on the
screen.
Making a call
Calling a new number
You are strongly advised NOT to use the telephone while driving. We recommend
that you park safely or make use of the
steering-mounted controls.
Press “PHONE".
Press the keypad button.

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Touch screen audio and telematics system
Enter the telephone number using the keypad,
then press the “Call” button to make the call.
Calling a contact
Press "PHONE".
Press the "Contacts" button or the
"Recent calls" button.
Select the desired contact from the list offered to
start the call.
Vehicle information
Press "MORE" to display the vehicle
information menus:
Exterior temp.
Display the exterior temperature.
Clock
Display the clock.
Compass
Display the direction that you are travelling in.
Trip
– Current info., Trip A, Trip B.
Display the trip computer.
Press and hold the "Trip A" or "Trip B" button to
reset the trip concerned.
Settings
Press this button to display the settings
menus:
Display
– Brightness. –
Set the brightness of the screen.
– Display mode.
– Set the display mode.
– Language.
– Choose the desired language.
– Unit of measurement.
– Set the display units for consumption, distance
and temperature.
– Touch screen beep.
– Activate or deactivate the audible signal when
touching a button on the screen.
– Display Trip B.
– Display Trip B on the driver's screen.
Voice commands
– Voice response time.
– Set the length of the voice system response.
– Display list of commands.
– Display suggestions with the different options
during a voice session.
Clock and Date
– Time setting and format.
– Setting the time.
– Display time mode.
– Activate or deactivate the display of the digital
clock on the status bar.
– Synchro time.
– Activate or deactivate the automatic time
display.
– Date setting.
– Set the date.
Safety/Assistance
– Reversing camera .
– Display the reversing camera in reverse. –
Camera delay .
– Maintain the on-screen display of the
reversing camera for a maximum of 10 seconds
or up to 11 mph (18 km/h).
Lighting
– Daytime running lamps.
– Activate or deactivate the automatic
illumination of the headlamps when starting.
Doors & locking
– Autoclose.
– Activate or deactivate the automatic locking of
the doors when the vehicle is moving.
Audio
– Equalizer.
– Adjust the bass, medium and treble.
– Balance/Fade.
– Adjust the balance of the front and rear
speakers, left and right.
– Press the button in the centre of the arrows to
balance the settings.
– Volume/Speed.
– Select the desired parameter; the option is
highlighted.
– Loudness.
– Optimise the quality of low volume audio.
– Automatic radio.
– Set the radio when starting up or recover the
active state when the ignition key was last turned
to STOP.
– Radio switch-off delay .
– Set the parameter.
– AUX vol. setting .
– Set the parameters.

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Touch screen audio and telematics system
12Telephone/Bluetooth®
– Connected tels.
– Start the Bluetooth® connection of the selected
mobile device.
– Delete the selected mobile device.
– Memorise the selected mobile device in the
favourites.
– Set the parameters.
– Add device.
– Add a new mobile device.
– Connected audio.
– Connect the mobile device only for audio.
Radio setting
– DAB announcements.
– Activate or deactivate the announcements.
– Activate or deactivate the options: Alarm,
Event announc., Stock market newsflash,
Newsflash, Programme info, Special event, Sport
info, Public transp. info. Alarm announcement,
Weather newsflash.
Restore settings
Restore the default settings of the screen, clock,
sound and radio.
Delete personal data
Delete personal data, Bluetooth
® devices and
built-in presets.
Voice commands
Information - Using the
system
Instead of touching the screen, you can
use your voice to control the system.
To ensure that voice commands are always recognised by the system, please
observe the following recommendations:
– speak in a normal tone of voice,
– before speaking, always wait for the "beep"
(acoustic signal),
– the system is able to recognise the voice
commands provided, regardless of gender,
tone and inflection of the voice of the speaker,
– if possible, minimise the noise inside the
passenger compartment,
– before issuing a voice command, ask any
other passengers to refrain from speaking.
Since the system recognises commands
regardless of who is speaking, when several
people are speaking simultaneously, it
is possible for the system to recognise
commands that are different or additional to
what has been requested,
– for optimal operation, you are advised to
close the windows and any sunroof present
(on versions/markets where fitted) to avoid
any external source of disturbance.
Steering-mounted controls
This button is used to activate the “Telephone” voice recognition mode that
allows you to make calls, view recent/received/
outgoing calls, display the directory, etc.
This button is used to activate the "Radio/ Media" voice recognition mode that allows
you to tune to a specific radio station or a
specific AM/FM radio frequency, play a track or
an album contained on a USB stick/iPod/MP3/
CD.
Quick voice interaction can be used if
these buttons are depressed during a
voice message from the system; it allows you
to directly say a voice command.
For example, if the system is in the middle
of saying a voice help message and if we
know the command to give the system, by
pressing these buttons, the voice message
is interrupted and it is possible to directly
say the desired voice command (so avoiding
having to listen to the complete voice help
message).
When the system is waiting for a voice
command from the user, pressing these
buttons closes the voice session.
Each time a button is pressed, a "beep"
(acoustic signal) is emitted and the
screen displays a screen page of suggestions
asking the user to say a command.

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Touch screen audio and telematics system
Global voice commands
These commands can be made from any screen page after
pressing the voice recognition or telephone
button located on the steering wheel, as long as
there is no telephone call in progress.
Help
Provide generic help to the user by offering
some available commands.
Cancel
Close the current voice sequence.
Repeat
Repeat the last spoken voice message to the
user.
Voice tutorial
Provide a detailed description to the user on how
to use the voice system.
"Telephone" voice
commands
If a telephone is connected to the system,
the following voice commands can be
made from any main screen page after pressing
the telephone button located on the steering
wheel, as long as there is no telephone call in
progress.
If no telephone is connected, a voice message
announces: "No telephone is connected.
* This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and if the corresponding
download has been performed.
** This function is available only if the telephone connected to the system supports the text message reading function.
Connect a telephone and try again” and the
voice session will be closed.
It is possible to replace the "Mobile
phone" tag with three other available
tags: "Home"; "Office"; "Other".
Call* > Henri Dupont
Dial the telephone number associated with the
contact Henri Dupont.
Call* > Henri Dupont > Mobile phone
Dial the telephone number with the mobile phone
tag associated with the contact Henri Dupont.
Call number > 0123456789
Call number 0123456789.
Redial
Call the number or contact of the last call made.
Call back
Call the number or contact of the last call
received.
Recent calls*
View the complete list of recent calls: outgoing,
missed and incoming.
Outgoing calls *
View the list of outgoing calls.
Missed calls*
View the list of missed calls.
Incoming calls *
View the list of incoming calls.
Directory *
View the directory of the connected telephone.
Search* > Henri Dupont
View Henri Dupont's contact information in the
directory with all of the numbers saved.
Search* > Henri Dupont > Mobile phone
View the telephone number with the mobile
phone tag associated with the contact Henri
Dupont.
View messages **
View the list of text messages received by the
connected telephone.
If the telephone allows the recording of
the "First Name" (Henri) and the
"Surname" (Dupont) in two separate fields,
perform the following voice commands:
– "Call" > "Henri" > "Dupont" or "Call" >
"Dupont" > "Henri".
– "Search" > "Henri" > "Dupont" or "Search"
> "Dupont" > "Henri".
"AM/FM/DAB radio" voice
commands
The following commands can be made
from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress.
Tune to > 105.5 > FM
Tune the radio to the 105.5 frequency of the FM
band.
Tune to > 940 > AM
Tune the radio to the 940 frequency of the AM
band.
Tune to * > Magic > FM
Tune the radio to the station Magic.
Tune to DAB channel ** > Absolute Radio
Tune the DAB radio to the Absolute Radio
channel.
"Media" voice commands
The following commands can be made from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress.
Listen to track > "Track 1 "
Play the track “Track 1”.
Listen to album > "Album 1"
Play the songs of the album “Album 1”.
Listen to artist > "Artist 1"
Play the songs of the artist “Artist 1”.
Listen to music style > "Jazz"
Play the songs of the music style “Jazz”.
Listen to playlist > "Playlist 1"
Play the songs of the playlist “Playlist1”.
Listen to podcast > "Radio 1"
Play the podcast “Podcast 1”.
* It is possible to replace "Magic" with any other FM station name received by the radio. Not all radio stations provide this service.
** It is possible to replace "Absolute Radio" with any other DAB channel received by the radio. Not all DAB channels provide this service.