2020 CITROEN RELAY towing

78
Driving
The maximum speed is set according to the regulations in force in the country of
sale.
This maximum speed cannot be changed by
the driver.
If you wish to modify this maximum speed,
contact a CITROËN dealer.
Cruise control - particular
recommendations
For the safety of everyone, only use the
cruise control where the driving
conditions allow running at a constant speed
and keeping an adequate safety distance.
Remain vigilant when the cruise control
is activated. If you hold one of the speed
setting modification buttons down, a very
rapid change in the speed of your vehicle may
occur.
When descending a steep hill , the cruise
control system cannot prevent the vehicle
from exceeding the set speed. Brake if
necessary to control the speed of your
vehicle.
On steep climbs or when towing, the set
speed may not be reached or maintained.
Exceeding the programmed speed
setting
The speed setting can be exceeded
temporarily by pressing the accelerator
pedal (the programmed speed flashes).
To return to the speed setting, release
the accelerator pedal (when this speed is
reached again, the display of the speed stops
flashing).
Operating limits
Never use the system in the following
situations:
– In an urban area with the risk of
pedestrians crossing the road.
– In heavy traffic.
– On winding or steep roads.
– On slippery or flooded roads.
– In poor weather conditions.
– Driving on a speed circuit.
– Driving on a rolling road.
– When using snow chains, non-slip covers
or studded tyres.
Cruise control
Refer to the General recommendations on the
use of driving and manoeuvring aids and to
Cruise control - particular recommendations.
System which automatically maintains the
speed of the vehicle at the cruise setting programmed by the driver, without using the
accelerator pedal.
To be programmed or activated, the speed of the
vehicle must be above 19 mph (30 km/h), with at
least 2
nd gear engaged.

1. Selection of the cruise control function
2. Activation/deactivation of the function
3. Programming a speed
This cruise control function is shown by an
indicator lamp located in the rev counter and
messages in the instrument panel display
screen.
Function selected (green)/deactivated
(grey)
Selecting the function
► Turn ring 1 all the way up. The cruise control
function is selected, but is not yet active and no
speed is programmed.
The indicator lamp lights up on the instrument panel.
First activation/
Programming a speed
► Bring the vehicle up to the desired speed by
pressing the accelerator.
► Move the control upwards (+) or downwards
(-) to memorise it. A message appears in the
instrument panel display to confirm activation.
The memorised speed is visible in the instrument
panel display.
The vehicle will maintain this speed setting.
Deactivation (off)
► Press button 2.
or
► Depress the brake or clutch pedal.
A message appears in the instrument panel
display to confirm deactivation.
Reactivation
► Following deactivation of the cruise control,
press button 2. A message appears in the
instrument panel display to confirm reactivation.
Your vehicle will return to the last programmed
speed.
You can also repeat the "first activation"
procedure.
Changing the programmed
speed
There are two methods for memorising a speed
higher than the previous one:

84
Driving
– Auto: for an automatic detection of the trailer
length (3 m, 6 m or 9 m).
In Auto mode, an icon appears in the instrument
panel indicating the length detected by the
system.
It may be necessary to make a 90° turn
to allow the system to detect the length
of the trailer.
When a trailer is detected, vehicle detection
when reversing is deactivated.
Operating conditions
– All vehicles are moving in the same direction
and in adjacent lanes.
– The speed of your vehicle is 6 mph (10 km/h)
minimum.
– When you overtake a vehicle, the speed
difference is less than 16 mph (25 km/h).
– When another vehicle overtakes you, the
speed difference is less than 31 mph (50 km/h).
Active Safety Brake with Collision Risk Alert and
Intelligent emergency
braking assistance
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system:
– warns the driver that their vehicle is at risk of
collision with the vehicle in front.
– reduces the vehicle's speed to avoid a
collision or limit its severity.
This system is comprised of three functions:
– Collision Risk Alert.
– Intelligent emergency braking assistance.
– Active Safety Brake (automatic emergency
braking).


The vehicle has a camera located at the top of
the windscreen.
This system does not avoid the need for vigilance on the part of the driver.
This system is designed to assist the driver
and improve road safety.
It is the driver's responsibility to continuously
monitor the state of the traffic, observing the
driving regulations.
As soon as the system detects a potential obstacle, it prepares the braking
circuit in case automatic braking is needed.
This may cause a slight noise and a slight
sensation of deceleration.
Deactivation / Activation
By default, the system is automatically activated
at every engine start.
This function can be set using the MODE button; select “ON” or “OFF” in the “Active
Safety Brake” menu.
For more information on Vehicle
configuration (MODE) , please refer to
the corresponding section.
Deactivation of the system is signalled by
the illumination of this warning lamp,
accompanied by the display of a message.
Operating conditions and
limits
The ESC system must not be faulty.
The DSC/ASR systems must not be deactivated.
All passenger seat belts must be fastened.
Driving at a steady speed on roads with few
bends is required.
In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
– towing a trailer,
– carrying long objects on roof bars or roof rack,
– with snow chains fitted,
– before using an automatic car wash, with the
engine running,
– before placing the vehicle on a rolling road in
a workshop,
– towed vehicle, engine running,
– following an impact to the windscreen close to
the detection camera.
It is automatically deactivated after
detection of a fault with the brake pedal
switch or with at least two brake lamps.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.
It is possible that warnings are not given,
are given too late or seem unjustified.
The driver must always stay in control of their
vehicle and be prepared to react at any time
to avoid an accident.
Cases of non-detection by the system:
– Pedestrians, cyclists, animals, objects on the
road.
– Vehicles crossing your lane.
– Vehicles driving in the opposite direction.

85
Driving
6In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
– towing a trailer,
– carrying long objects on roof bars or roof rack,
– with snow chains fitted,
– before using an automatic car wash, with the
engine running,
– before placing the vehicle on a rolling road in
a workshop,
– towed vehicle, engine running,
– following an impact to the windscreen close to
the detection camera.
It is automatically deactivated after
detection of a fault with the brake pedal
switch or with at least two brake lamps.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.
It is possible that warnings are not given,
are given too late or seem unjustified.
The driver must always stay in control of their
vehicle and be prepared to react at any time
to avoid an accident.
Cases of non-detection by the system:
– Pedestrians, cyclists, animals, objects on the
road.
– Vehicles crossing your lane.
– Vehicles driving in the opposite direction.


Pay particular attention:
– When narrow vehicles (motorcycles)
are present and/or there are vehicles
staggered across the traffic lane.
– When entering a tunnel or crossing a
bridge.
When the driver must suspend the system:


– Vehicles in a tight bend.
– When approaching a roundabout.


– When a vehicle cuts in sharply between your
vehicle and the one in front.
Collision Risk Alert
It warns the driver that their vehicle is at risk of
collision with the vehicle in front.
Modifying the alert trigger threshold
This trigger threshold determines the sensitivity
with which the function warns of the risk of
collision.
The threshold is set via the vehicle configuration menu.
► Select one of the three pre-defined
thresholds:
– "Near ".
– "Normal".
– "Distant".
The last threshold selected is memorised when
the ignition is switched off.
Operation
Depending on the degree of risk of collision
detected by the system and the alert threshold
chosen by the driver, several different levels
of alert may be triggered and displayed in the
instrument panel.
They take account of the vehicle dynamics, the
speed of your vehicle and the one in front, the
environmental conditions and the operation of
the vehicle (cornering, actions on the pedals,
etc.) to trigger the alert at the best moment.
Level 1 (orange): visual alert only,
signalling that the vehicle in front is very
close.

92
Practical information
Before each use
Check that the towball is correctly locked,
verifying the follow points:
– the green mark on the wheel is in line with
the green mark on the towball,
– the wheel is in contact with the towball,
– the key lock is closed and the key removed;
the wheel can no longer be operated,
– the towball must not be able to move in its
carrier; test by shaking it with your hand.
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle (the Gross Vehicle
Weight - GVW), the trailer, or the sum of the
two (the Gross Train Weight - GTW).
Following use
When travelling without a trailer or load on a
towbar-mounted carrier, the towball must be
removed and the protective plug inserted in the
carrier. This measure applies particularly where
the towball might obscure visibility of the number
plate or its lighting.
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Towing a trailer

The type-approved towable weights are entered
in your vehicle's registration certificate, as well
as on the manufacturer's plate.
For more information on the Technical
characteristics of the vehicle and
particularly on weights and towable loads,
refer to the corresponding section.
You will then have information on your vehicle's
ability to tow a trailer, a caravan, a boat, etc.
These values are also given in the sales
brochures.
We recommend using genuine CITROËN
towbars and their harnesses that have
been tested and approved from the design
stage of your vehicle, and having a CITROËN
dealer fit the towbar.
These genuine towbars are compatible with
the operation of the rear parking sensors and
the reversing camera, if your vehicle is so
equipped.
If the towbar is not fitted by a CITROËN
dealer, it must still be fitted in accordance with
the vehicle manufacturer's instructions.
Towbar with quickly detachable towball
Presentation
This genuine towball can be easily and quickly
fitted or removed. These operations do not
require any tools.


1. Carrier
2. Connection socket
3. Safety eye
4.Detachable towball
5. Locking / unlocking wheel
6. Key lock with removable cap
7. Key reference label
For more information on the Technical
data of the vehicle, and in particular on
the weights and towed loads, refer to the
corresponding section.


A. Locked position; the locking wheel is in
contact with the towball (no gap).
B. Unlocked position; the locking wheel is no
longer in contact with the towball (gap of
around 5 mm).
Observe the legislation in force in the
country where you are driving.

106
In the event of a breakdown
1 - Getting the tools
They are stored in a box under the front
passenger seat.


► Turn the button a quarter turn, then pull the
tool box.
► After use, press the button, then turn a
quarter turn to lock the tool box.


A. Extended socket
B. Wheel bar
C.Jack
D. Wheelbrace
E. Screwdriver (handle and bits)
F. Removable towing eye
2 - Removing the spare
wheel from its housing
To facilitate this, lift the rear of the
vehicle.
The spare wheel is specific to your vehicle, do not use it on vehicles of
different models.
Also, do not use spare wheels of a different
model to your vehicle.
These indications also apply to bolts.
With steel wheels:


H. Handle I.
Caliper
With alloy wheels:


H. Handle
I. Caliper
J. Bracket
K. Bolt
The spare wheel retaining bolt is located under
the rear bumper, on the right-hand side.

122
In the event of a breakdown
► Connect the red cable to metallic terminal A,
then to the (+) terminal of backup battery B.
► Connect one end of the green or black cable
to the negative (-) terminal of backup battery B.
► Connect the other end of the green or black
cable to earth point C of your vehicle.
► Operate the starter, let the engine run.
► Wait for the engine to return to idle and
disconnect the cables.
Charging the battery using a
battery charger
► Access the battery, located in the left-hand
front floor.
► Disconnect the battery.
► Follow the instructions for use provided by
the manufacturer of the charger.
► Reconnect starting with the (-) terminal.
► Check the cleanliness of the terminals. If they
are covered with sulphate (whitish or greenish
deposit), remove and clean them.
The charging operation must be carried out in a well-ventilated area and away
from naked flames and any sources of sparks
so as to avoid the risk of explosion or fire.
Do not try to recharge a frozen battery: it
must first be thawed to avoid the risk of
explosion. If it has frozen, before charging it,
have the battery checked by a specialist who
will check that the interior components have
not been damaged and that the container is
not cracked, which would involve a risk of
leakage of toxic and corrosive acid.
Perform a slow charge at low amperage for
about 24 hours maximum to avoid damaging
the battery.
The presence of this label, in particular with the Stop & Start system, indicates
the use of a 12 V lead-acid battery with
special technology and specification; the
involvement of a CITROËN dealer or a
qualified workshop is essential when
replacing or disconnecting the battery.
After refitting the battery at a CITROËN dealer or a qualified workshop, the Stop
& Start system will only be active after a
continuous period of immobilisation of the
vehicle, a period which depends on the
climatic conditions and the state of charge of
the battery (up to about 8 hours).
Towing
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
– Broken down on a motorway or main road.
– Not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake.
– Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
– Towing with only two wheels on the ground.
– Four-wheel drive vehicle.
– No approved towbar available.
Towing your vehicle
The removable towing eye is located in the tool
box under the front passenger seat.
► Unclip the cover using a flat tool.


► Screw the removable towing eye in fully.
► Attach the approved towbar to the removable
towing eye.
► Place the gear lever in neutral.

123
In the event of a breakdown
8Towing constraints
Type of vehicle
(engine / gearbox)gearbox Font wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion /
Manual


Towing your vehicle
The removable towing eye is located in the tool
box under the front passenger seat.
► Unclip the cover using a flat tool.


► Screw the removable towing eye in fully.
► Attach the approved towbar to the removable
towing eye.
► Place the gear lever in neutral.
Failure to adhere to this instruction may
lead to damage to braking system
components and the lack of braking
assistance on restarting the engine.
Towing another vehicle

The fixed towing eye is located under the
bumper, on the right-hand side.
► Attach the approved towbar to the rigid eye.

124
Technical data
Engine technical data and
towed loads
Engines
The engine characteristics are given in the
vehicle's registration document, as well as in
sales brochures.
The maximum power corresponds to the value type-approved on a test bed, under
conditions defined in European legislation
(Directive 1999/99/EC).
For more information, contact a CITROËN dealer
or a qualified workshop.
Weights and towed loads
The weights and towed loads relating to
the vehicle are indicated on the registration
document, as well as in sales brochures.
These values are also indicated on the
manufacturer's plate or label.
For more information, contact a CITROËN dealer
or a qualified workshop.
The GTW (Gross Train Weight) values and the
towable loads listed are valid for a maximum
altitude of 1,000 metres. The towable load must
be reduced by steps of 10% for each additional
1,000 metres.
The maximum authorised nose weight
corresponds to the weight permitted on the
towball.
When exterior temperatures are high, the
vehicle performance may be limited in
order to protect the engine. When the exterior
temperature is higher than 37°C, reduce the
towed weight.
Towing even with a lightly loaded vehicle can adversely affect its road holding.
Braking distances are increased when towing
a trailer.
When using a vehicle to tow, never exceed
a speed of 62 mph (100 km/h) (observe the
local legislation in force).
Diesel engines
Euro 6.2 Diesel engines
Engines 2.2 BlueHDi 120 S&S2.2 BlueHDi 140 S&S2.2 BlueHDi 165 S&S
Gearbox Manual 6-speed (BVM6)
Cubic capacity (cc) 2,1972,1972,197
Max. power - EC standard (kW) 88103121
Fuel DieselDieselDiesel
Euro 6.1 Diesel engines
Engines 2.0 BlueHDi 110
2.0 BlueHDi 110 S&S 2.0 BlueHDi 130
2.0 BlueHDi 130 S&S 2.0 BlueHDi 160
2.0 BlueHDi 160 S&S
Gearbox Manual 6-speed (BVM6)
Cubic capacity (cc) 1,9971,9971,997
Engines 2.0 BlueHDi 110
2.0 BlueHDi 110 S&S 2.0 BlueHDi 130
2.0 BlueHDi 130 S&S 2.0 BlueHDi 160
2.0 BlueHDi 160 S&S
Max. power - EC standard (kW) 8196120
Fuel DieselDieselDiesel
Euro 4/Euro 5 Diesel engines
(Depending on country of sale)
Engines 2.2 HDi 1102.2 HDi 130
2.2 e-HDi 130 2.2 HDi 150
2.2 e-HDi 150 3 HDi 180
Gearbox Manual 6-speed (BVM6)
Cubic capacity (cc) 2,1982,1982,1982,999
Max. power - EC standard (kW) 819611 0130
Fuel DieselDieselDieselDiesel
Weights and towed loads
These tables present the approved weight values (in kg) according to the dimensions and designations of the vehicle.
Minibus
Dimensions DesignationsGVWUnbraked trailerMaximum authorised
nose weight
L3 H2 4404,005XX
L4 H2 4424,250XX


For Combi versions, the maximum weight of the Braked trailer (within the GTW limit), on a 10% or 12% gradient, is: 2,500 kg.