2020 CITROEN RELAY clock

94
Practical information

► Pull the control located on the side of the
dashboard towards you.
On the outside

► Open the lock using the key.
► Hold towball 4 firmly in one hand; using
the other hand, pull and turn wheel 5 fully in a
clockwise direction; do not release the wheel.
► Extract the towball from the bottom of its
carrier 1.
► Release the wheel; this automatically stops in
the unlocked position (position B).
► Refit the protective plug to the carrier .
► Carefully stow the towball in its bag away
from knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Apply the label provided to a clearly visible area, close to the carrier or in the
boot.
Go to a CITROËN dealer or a qualified
workshop for any work on the towbar system.
Roof-mounted carrying
systems


For safety reasons and to avoid damaging the
roof, it is imperative to use a carrying system
(roof bars or roof rack) approved for the vehicle.
Roof bars can only be fitted on H1 or H2 height
versions of vans, combis and minibuses. On
minibuses, check the presence of a roof air
conditioning unit.
The carrying device must be fixed to the
anchorage points on the roof of the vehicle: 6,
8 or 10, depending on the wheelbase of the
vehicle.
Observe the fitting instructions and the
conditions of use in the guide supplied with the
carrying device.
Maximum roof load, evenly distributed:
150 kg, for all versions, within the limits
of the gross vehicle weight (GVW).
Roofs cannot be equipped with a
carrying system on H3 height versions.
Strictly observe the legal provisions in
force concerning the maximum volume
measurements.
For more information on the Technical
data of the vehicle, and in particular on
the dimensions, refer to the corresponding
section.
Bonnet
Opening
Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid the risk of injury related to an automatic
change to START mode.
On the inside
This operation must only be done with the
vehicle stationary and the driver’s door open.

102
Practical information
If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up AdBlue: Starting impossible" – it is
essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it
clockwise as far as it will go (one sixth of a turn).
► Close the fuel filler flap.
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
bought them.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11 °C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into its tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never put the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
an AdBlue breakdown, you must wait
about 5 minutes before switching on the
ignition, without opening the driver's door,
unlocking the vehicle or bringing the
electronic key into the passenger
compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
► Switch off the ignition and remove the key
from the switch to switch off the engine.


► Turn the blue cap of the AdBlue® tank a 6th of
a turn anti-clockwise and remove it.
Filling up
► With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
► With an AdBlue
® pump: introduce the nozzle
and fill the tank until the nozzle automatically
cuts out.
In order not to overfill the AdBlue® tank:
– Add between 10 and 13 litres using
AdBlue
® containers.
– Stop after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5 litres or more.

103
Practical information
7If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up AdBlue: Starting impossible" – it is
essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it
clockwise as far as it will go (one sixth of a turn).
► Close the fuel filler flap.
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
bought them.

104
In the event of a breakdown
Temporary puncture repair kit
This temporary puncture repair kit is stored in a
bag, placed in one of the front doors.


It includes:
– a cartridge A, containing the sealant, equipped
with: • a filling pipe B,
• a sticker C indicating "50 mph (80 km/h)
max.", which the driver must apply within
their field of vision (on the dashboard) after
having repaired the tyre,
– a quick user guide for the repair kit,
– a compressor D equipped with a pressure
gauge and connections,
– adapters, for the inflation of various
components.
Repairing a tyre
► Apply the parking brake.


► Unscrew the cap of the tyre valve, remove
filling hose B and screw ring E onto the valve.
► Make sure compressor switch F is in
position 0 (off).
► Start the engine.
► Insert plug G into the nearest socket on the
vehicle.
► Operate the compressor by setting switch F
to position I (on).
► Inflate the tyre to a pressure of 5 bar.
To obtain a more accurate reading, it is
recommended to check the pressure value on
pressure gauge H, with the compressor off.
► If a pressure of at least 3 bar is not reached
within 5 minutes, disconnect the compressor
from the valve and the power socket, then move
the vehicle forwards by approximately 10 metres,
to disperse the sealant inside the tyre.
► Then repeat the inflation procedure:
• if a pressure of at least 3 bar is not reached
within 10 minutes, stop your vehicle: the tyre
is too damaged and could not be repaired.
Contact a CITROËN dealer or a qualified
workshop.
• if the tyre pressure has reached 5 bar,
restart immediately.
► After driving for approximately 10 minutes,
stop and check the tyre pressure again.
► Restore the correct pressure in accordance
with the label on the driver's side pillar and
contact a CITROËN dealer or a qualified
workshop as soon as possible.
This puncture repair kit and the replacement cartridges are available
from a CITROËN dealer.
Checking and restoring
pressure
The compressor can only be used to check and
restore pressure.


► Disconnect hose I and directly connect it
to the tyre valve; the cartridge will thereby be
connected to the compressor and the sealant will
not be injected.
If the tyre needs to be deflated, connect hose
I to the tyre valve and press the yellow button
located in the centre of the compressor switch.
Replacing the cartridge

To replace the sealant cartridge, proceed as
follows:
► Disconnect the hose I.
► Turn the cartridge to be replaced anti-
clockwise and lift it.
► Insert the new cartridge and turn it clockwise,
► Reconnect the hose I and connect pipe B to
its location.
The cartridge contains ethylene glycol, which is harmful if swallowed and irritates
the eyes.
It must be kept out of the reach of children.

105
In the event of a breakdown
8► Disconnect hose I and directly connect it
to the tyre valve; the cartridge will thereby be
connected to the compressor and the sealant will
not be injected.
If the tyre needs to be deflated, connect hose
I to the tyre valve and press the yellow button
located in the centre of the compressor switch.
Replacing the cartridge

To replace the sealant cartridge, proceed as
follows:
► Disconnect the hose I.
► Turn the cartridge to be replaced anti-
clockwise and lift it.
► Insert the new cartridge and turn it clockwise,
► Reconnect the hose I and connect pipe B to
its location.
The cartridge contains ethylene glycol, which is harmful if swallowed and irritates
the eyes.
It must be kept out of the reach of children.
After use, do not discard the cartridge in standard waste, take it to a
CITROËN dealer or an authorised waste
disposal site.
Spare wheel
Parking
► Park the vehicle where it does not block
traffic: the ground must be level, stable and
non-slippery.
► If the road is sloping or damaged, place an
object under the wheels to act as a chock.
► With a manual gearbox, engage first gear
then switch off the ignition to block the wheels.
► Apply the parking brake and check that the
warning lamp is on in the instrument panel.
► The passengers must get out of the vehicle
and wait where they are safe.
► Put on the high visibility vest and signal that
the vehicle is immobile by using the devices
envisaged by the legislation in force in the
country where you are driving (warning triangle,
hazard warning lamps, etc.).
► Equip yourself with the tools.
Special feature with pneumatic
suspension
If fitted to the vehicle, activate the vehicle lifting
mode before lifting the vehicle with a jack.


For right-hand drive vehicles, the buttons are
located on the right of the steering wheel.
► With the ignition on, press both buttons 1 and
2 simultaneously for at least 5 seconds.
Their indicator lamps light up, and remain fixed.
► To exit this mode, press buttons 1 and 2
simultaneously for an additional 5 seconds.
Their indicator lamps go out and the system
becomes fully operational again.
This mode is automatically deactivated if you
exceed the speed by about 3 mph (5 km/h).
Once the vehicle is well secured, proceed in the
following order:
1- Getting the tools.
2- Removing the spare wheel from its
housing.
3- Positioning the jack.
4- Replacing the wheel to be repaired.
5- Storing the wheel to be repaired.

107
In the event of a breakdown
8

► Install extended socket A, wheelbrace D and
wheel bar B on the retaining bolt.
► Turn the assembly anti-clockwise to lower the
wheel.
► Turn to the locking point of the winch,
indicated by the hardening of the manoeuvre and
notch G not visible.
► After unrolling the cable completely, take the
spare wheel out.
With steel wheels:


► Unscrew handle H. ►
Remove caliper I from the outer part of the
steel wheel.
With alloy wheels:


► Unscrew the three fixing bolts K.
► Unscrew handle H.
► Remove bracket J from caliper I.
► Remove the spare wheel and place it near
the wheel to be replaced.
► If possible, place a chock under the wheel
diagonally opposite the wheel to be changed.
3 - Position the jack
Ensure that the jack is stable.
If the ground is slippery or loose, the jack
may collapse - Risk of injury!


Take care to place the jack strictly at jacking point 1 or 2 under the vehicle,
making sure that the jack head is centred at
the contact point on the vehicle. Otherwise,
there is a risk of damage to the vehicle and/or
the jack collapsing.
Make sure that any passengers are safe
(removed, away from the vehicle).
Never put your hands or your head in the
wheel arch.

11 0
In the event of a breakdown
► Lightly tighten using wheelbrace D and wheel
bar B.
► Lower the vehicle using wheelbrace D and
wheel bar B, and then remove the jack.
► Tighten the bolts again using wheelbrace D
and wheel bar B.
Have the tightening of the bolts and the
pressure of the spare wheel checked by
the Manufacturer's dealer network or a
qualified workshop without delay.
Have the punctured wheel repaired and
refitted on the vehicle as soon as possible.
If your vehicle has tyre under-inflation
detection, check the tyre pressures and
reinitialise the system.
5 - Storing the wheel to be
repaired
You must reposition the wheel to be repaired or
the spare wheel under the vehicle to lock the
winch system.
Check that it is securely fastened in its
compartment under the floor.
Improper wheel positioning can compromise
safety.
► Reposition the wheel at the rear of the
vehicle.
With steel wheels:


► Hang bracket I on the outer part.
► Screw handle H to secure the bracket and
the steel wheel.
With alloy wheels:


► Position bracket J on caliper I.
► Screw handle H.
► Screw the three fixing bolts K of caliper I onto
the alloy wheel.


► Install extended socket A, wheelbrace D and
wheel bar B on the retaining bolt.
► Turn the assembly clockwise to completely
wind up the cable and raise the wheel as far as
possible under the vehicle.
► Check that the wheel is flat against the floor
of the vehicle and that the notch G of the winch
is visible.
► Store the tools and the wheel trim (depending
on version).
For more information on
the Identification markings of the
vehicle, and in particular the tyre pressure
label, refer to the corresponding section.
Changing a bulb
The headlamps have polycarbonate lenses with a protective coating:
► do not clean them using a dry or
abrasive cloth, nor with a detergent or
solvent product,
► use a sponge and soapy water or a pH
neutral product,
► when using a high pressure washer on
persistent marks, do not keep the lance
directed towards the lamps or their edges for
too long, so as not to damage their protective
coating and seals.
Changing a bulb must only be done with
the ignition off and after the lamp has
been switched off for several minutes - Risk
of serious burns!
► Do not touch the bulb directly with your
fingers, use a lint-free cloth.
It is essential only to use anti-ultraviolet
(UV) type bulbs, so as not to damage the
headlamp.
Always replace a failed bulb with a new bulb
with the same type and specification.
In some weather conditions (e.g. low
temperature or humidity), the presence
of misting on the internal surface of the glass
of the headlamps and rear lamps is normal; it

111
In the event of a breakdown
8Changing a bulb
The headlamps have polycarbonate lenses with a protective coating:
► do not clean them using a dry or
abrasive cloth, nor with a detergent or
solvent product,
► use a sponge and soapy water or a pH
neutral product,
► when using a high pressure washer on
persistent marks, do not keep the lance
directed towards the lamps or their edges for
too long, so as not to damage their protective
coating and seals.
Changing a bulb must only be done with
the ignition off and after the lamp has
been switched off for several minutes - Risk
of serious burns!
► Do not touch the bulb directly with your
fingers, use a lint-free cloth.
It is essential only to use anti-ultraviolet
(UV) type bulbs, so as not to damage the
headlamp.
Always replace a failed bulb with a new bulb
with the same type and specification.
In some weather conditions (e.g. low
temperature or humidity), the presence
of misting on the internal surface of the glass
of the headlamps and rear lamps is normal; it
disappears after the lamps have been on for a
few minutes.
Types of bulb
Various types of bulb are fitted on the vehicle. To
remove them:


Type A All-glass bulb: pull gently as it is fitted by
pressure.
Type B Bayonet bulb: press on the bulb then
turn it anti-clockwise.
Type C Cylindrical bulb: ease the contacts apart.
Type D Halogen bulb: release the retaining
spring from its housing.
Front lamps



1. Main beam headlamps
2. Dipped beam headlamps
3. Direction indicators
4. Sidelamps / Daytime running lamps
► Open the bonnet and engage the bonnet stay
securely.
► To access the lamps and bulbs, pass your
hand behind the lamp unit.