2020 CITROEN RELAY air condition

56
Safety
Airbags

The airbags have been designed to optimise the
safety of the occupants in the event of a serious
collision; they work in conjunction with the force
limiting seat belts.
In the event of a serious collision, electronic
detectors record and analyse any abrupt
deceleration of the vehicle:
– if there is a violent impact, the airbags deploy
instantly and help better protect occupants of the
vehicle; immediately after the impact, the airbags
deflate rapidly in order not to hinder the visibility
or the possible exit of the occupants.
– in the case of a minor or rear impact or in
certain rollover conditions, the airbags are not
deployed; the seat belt alone contributes towards
ensuring your protection in these situations.
The airbags do not operate when the
engine is not running.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
return and slide the whole thing, then release to
lock.
The belt associated with the central seat is not
height adjustable.
If the driver's seat belt is unfastened,
START mode of Stop & Start will not be
invoked. The engine can then only be
restarted using the key.
Rear seat belts

The rear seats / bench seats are fitted with
three-point inertia reel seat belts.
The central seat has a guide and an inertia reel,
which are attached to the backrest.
Each side seat is provided with a support to
hang the belt buckle when not in use.
Fastening
► Pull the strap, then insert the tongue in the
buckle.
► Check that the seat belt is fastened correctly
by pulling the strap.
Unlocking
► Press the red button on the buckle.
► Guide the seat belt as it is reeled in.
Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not interchange the seat belt buckles, as
they will not fulfil their role fully.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt:
– must be tightened as close to the body as
possible;
– must be pulled in front of you with a smooth
movement, ensuring that it is not twisted;
– must only be used to secure one person;
– must not show signs of tearing or fraying;
– must not be changed or modified, in order
to avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.

57
Safety
5Airbags

The airbags have been designed to optimise the
safety of the occupants in the event of a serious
collision; they work in conjunction with the force
limiting seat belts.
In the event of a serious collision, electronic
detectors record and analyse any abrupt
deceleration of the vehicle:
– if there is a violent impact, the airbags deploy
instantly and help better protect occupants of the
vehicle; immediately after the impact, the airbags
deflate rapidly in order not to hinder the visibility
or the possible exit of the occupants.
– in the case of a minor or rear impact or in
certain rollover conditions, the airbags are not
deployed; the seat belt alone contributes towards
ensuring your protection in these situations.
The airbags do not operate when the
engine is not running.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
Deployment of the airbags is
accompanied by a slight discharge of
smoke and a noise, resulting from activation
of the pyrotechnic charge incorporated in the
system.
Although this smoke is not harmful, sensitive
individuals may experience slight irritation.
The noise of the detonation may result in a
slight loss of hearing for a short time.
Front airbags
System that protects the driver and front
passenger(s) in the event of a serious front
impact, in order to limit the risk of head and
chest injury.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger(s) airbag is
fitted in the dashboard above the glove box.
Lateral airbags and curtain
airbags
If fitted to your vehicle, the lateral airbags are
built into the backrests of the front seats, on the
side by the door.
The curtain airbags are built into the pillars and
the upper passenger compartment area, in the
roof above the front seats.
They inflate between the occupant and the
window.
They deploy on one side only (the side where
the collision occurs).
Malfunction
If this warning lamp comes on, contact a
CITROËN dealer to have the system
checked.
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal upright sitting position.
Fasten the seat belt ensuring it is correctly
positioned and adjusted.
Do not leave anything between the occupants
and the airbags (a child, pet, object, etc.), nor
fix or attach anything close to or in the way of
the airbag release trajectory; this could cause
injuries during their deployment.
Never modify the original definition of your
vehicle, particularly in the area directly around
the airbags.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work on the airbag systems must only
be performed by a CITROËN dealer or a
qualified workshop.
Even if all of the precautions mentioned
are observed, a risk of injury or of minor
burns to the head, chest or arms cannot be
ruled out when an airbag is deployed. The
airbag inflates almost instantly (within a few
milliseconds) then deflates within the same

65
Driving
6Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance so
that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2 to 0.3 bar for long journeys.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
► deactivate the Stop & Start function,
► drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h),
► do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
In case of towing
Driving with a trailer places greater
demands on the towing vehicle and
requires extra care from the driver.
Respect the maximum towable weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the density
of the air decreases with altitude and the
performance of the engine reduces.
New vehicle: do not pull a trailer before
having driven at least 620 miles (1,000
kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill increases the temperature
of the coolant. The maximum towable load
depends on the gradient and the exterior
temperature. The cooling capacity of the fan
does not increase with engine speed.
► Reduce speed and lower the engine speed,
so as to limit the heating-up.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.

69
Driving
6Gear shift indicator
Depending on version or engine, this system
reduces fuel consumption by recommending a
higher gear change.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
The system cannot be deactivated.
Operation
The information appears in the instrument panel screen in the form of the SHIFT
indicator, accompanied by an upward arrow to
signal to the driver that they can change up.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never recommends engaging first
gear or reverse, or changing down.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,
queues, etc.). The engine restarts automatically
- START mode - as soon as the driver wishes to
move off again.
Primarily designed for urban use, the function
is intended to reduce fuel consumption and
exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Deactivation/Reactivation
The function is activated by default when the
ignition is switched on.
To deactivate/reactivate the function:




► Press the button.
A message in the instrument panel confirms the
change of status.
When the function is deactivated, the indicator
lamp is lit; if the engine was in standby, it restarts
immediately.
To allow continuous operation of the air conditioning, deactivate the Stop & Start.
Opening the bonnet
Before doing anything under the bonnet,
deactivate the Stop & Start system to avoid
any risk of injury caused by the engine
restarting automatically.
Driving on flooded roads
Before entering into a flooded area, it is
strongly recommended that you deactivate
the Stop & Start system.
For more information on Driving
recommendations, particularly on flooded
roads, refer to the corresponding section.
Going into engine STOP
mode
With the vehicle stationary, place the gear lever
in neutral and release the clutch pedal.
This indicator lamp comes on in the instrument panel and the engine goes into
standby.
Automatic engine shutdown is only possible when the speed of the vehicle
has exceeded 6 mph (10 km/h), to avoid
repeated engine shutdowns when driving
slowly.

70
Driving
Never leave the vehicle without first
switching the ignition off with the key.
Never refuel with the engine in STOP
mode; you must switch off the ignition
using the key.
Special cases: STOP mode
not available
STOP mode is not activated when:
– the system is initialising,
– the driver's door is open,
– the driver's seat belt is not fastened,
– the air conditioning is on,
– the rear screen demisting is on,
– the windscreen wipers are on fast wipe,
– the reverse gear is engaged for the parking
manoeuvre,
– some special conditions (battery charge,
engine temperature, particle filter regeneration,
braking assistance, exterior temperature, etc.)
where the engine is needed to assure control of
a system.
– during intensive use of Stop & Start, it may
be deactivated to conserve starting ability;
go to a CITROËN dealer to have the function
reactivated.
This indicator lamp in the instrument panel flashes for a few seconds, then
goes off.
This operation is perfectly normal.
Going into engine START
mode
With a gear engaged, the automatic restarting of
the engine is only possible by fully depressing
the clutch pedal.
This indicator lamp goes off and the engine restarts.
If, after an automatic restart in START mode, the
driver does not perform any action on the vehicle
within 3 minutes, the system stops the engine
permanently. The engine can only be restarted
with the ignition key.
Special cases: START mode
activated automatically
The START mode may be invoked automatically
in the following circumstances:
– the vehicle is free-wheeling on a gradient,
– the windscreen wipers are on fast wipe,
– the air conditioning is on,
– the engine has been stopped for around 3
minutes with Stop & Start,
– some special conditions (battery charge,
engine temperature, braking assistance, air
conditioning setting, etc.) where the engine is
needed for control of the system or vehicle.
In this case, a message appears in the
instrument panel screen, accompanied by
this indicator lamp, which flashes for a few
seconds, then goes off.
This operation is perfectly normal.
While in STOP mode with a manual
gearbox, if a gear is engaged without
fully depressing the clutch pedal, restarting
may not take place.
An indicator lamp and/or message is
displayed in the instrument panel asking
you to fully depress the clutch pedal to allow
restarting.
With the engine stopped in STOP mode,
if the driver unfastens their seat belt and
opens a front door, the engine can only be
restarted using the ignition key. There is an
audible signal, accompanied by flashing of this
indicator lamp, and the display of a message.
Malfunction
In the event of a malfunction, the Stop &
Start is deactivated and this warning lamp
comes on, accompanied by a message on the
instrument panel display.
Have the system checked by a CITROËN dealer
or a qualified workshop.
In the event of a malfunction in STOP mode, the
engine can be restarted by fully depressing the
clutch pedal or putting the gear lever in neutral.
Hill start assist
This system keeps your vehicle briefly stationary
(for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake
pedal to the accelerator pedal.
This system (also called HHC - Hill Hold
Control), integrated with the dynamic stability
control system, is activated in the following
conditions:
– the vehicle must be stationary, engine running,
foot on the brake,
– the gradient of the road must be steeper than
5%,
– uphill, the gearbox must be in neutral or in a
gear other than reverse,
– downhill, reverse gear must be engaged.
The hill start assist system is a driving
aid. It is not an automatic vehicle parking
function or an automatic parking brake.
Operation

With the brake pedal and clutch pedal pressed,
from the time you release the brake pedal,

74
Driving
the whole manoeuvre, in particular using the
mirrors.
Radar
The operation of the radar as well as the
associated functions may be impaired through
the accumulation of dirt (mud, frost, etc.), in
certain difficult weather conditions (very heavy
rain, snow) or if the bumper is damaged.
If the front bumper is to be repainted, contact
a CITROËN dealer or a qualified workshop;
certain types of paint could interfere with the
operation of the radar.
Driving aids camera
This camera and its associated functions
may be impaired or not work if the windscreen
area in front of the camera is dirty, misty,
frosty, covered with snow, damaged or
masked by a sticker.
In humid and cold weather, demist the
windscreen regularly.
Poor visibility (inadequate street lighting,
heavy rain, thick fog, snowfall), dazzle
(headlamps of an oncoming vehicle, low sun,
reflections on a damp road, leaving a tunnel,
alternating shade and light) can also impair
detection performance.
In the event of a windscreen replacement,
contact a CITROËN dealer or a qualified
workshop to recalibrate the camera;
otherwise, the operation of the associated
driving aids may be disrupted.
Other cameras
The images from the camera(s)
displayed on the touch screen or on the
instrument panel may be distorted by the
relief.
In the presence of areas in shade, or in
conditions of bright sunlight or inadequate
lighting, the image may be darkened and with
lower contrast.
Obstacles may appear further away than they
actually are.
Sensors
The operation of the sensors as well as
the associated functions may be disturbed
by sound interference such as that emitted
by noisy vehicles and machinery (e.g. lorries,
pneumatic drills), by the accumulation of
snow or dead leaves on the road or in the
event of damaged bumpers and mirrors.
When reverse gear is engaged, an audible
signal (long beep) indicates that the sensors
may be dirty.
A front or rear impact to the vehicle can
upset the sensors’ settings, which is not
always detected by the system: distance
measurements may be distorted.
The sensors do not systematically detect
obstacles that are too low (pavements, studs)
or too thin (trees, posts, wire fences).
Certain obstacles located in the sensors’ blind
spots may not be detected or may no longer
be detected during the manoeuvre.
Certain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
Maintenance
Clean the bumpers and door mirrors and
the field of vision of the cameras regularly.
When washing your vehicle at high pressure,
direct the spray from at least 30 cm away
from the radar, sensors and cameras.
Mats
The use of mats not approved by
CITROËN may interfere with the operation of
the speed limiter or cruise control.
To avoid any risk of jamming the pedals:
► ensure that the mat is secured correctly,
► never fit one mat on top of another.
Units of speed
Ensure that the units of speed displayed
on the instrument panel (mph or km/h) are
those for the country you are driving in.
If this is not the case, when the vehicle is
stationary, set the display to the required
units of speed so that it complies with what is
authorised locally.
In case of doubt, contact a CITROËN dealer
or a qualified workshop.
Speed Limit recognition
and recommendation
Refer to the General recommendations on the
use of driving and manoeuvring aids .




Using the camera located at the top of the
windscreen, this system detects the following
types of signs and displays the corresponding
information on the instrument panel:
– the maximum authorised speed,
– no overtaking,
– the end of the previous limitations /
restrictions.

94
Practical information

► Pull the control located on the side of the
dashboard towards you.
On the outside

► Open the lock using the key.
► Hold towball 4 firmly in one hand; using
the other hand, pull and turn wheel 5 fully in a
clockwise direction; do not release the wheel.
► Extract the towball from the bottom of its
carrier 1.
► Release the wheel; this automatically stops in
the unlocked position (position B).
► Refit the protective plug to the carrier .
► Carefully stow the towball in its bag away
from knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Apply the label provided to a clearly visible area, close to the carrier or in the
boot.
Go to a CITROËN dealer or a qualified
workshop for any work on the towbar system.
Roof-mounted carrying
systems


For safety reasons and to avoid damaging the
roof, it is imperative to use a carrying system
(roof bars or roof rack) approved for the vehicle.
Roof bars can only be fitted on H1 or H2 height
versions of vans, combis and minibuses. On
minibuses, check the presence of a roof air
conditioning unit.
The carrying device must be fixed to the
anchorage points on the roof of the vehicle: 6,
8 or 10, depending on the wheelbase of the
vehicle.
Observe the fitting instructions and the
conditions of use in the guide supplied with the
carrying device.
Maximum roof load, evenly distributed:
150 kg, for all versions, within the limits
of the gross vehicle weight (GVW).
Roofs cannot be equipped with a
carrying system on H3 height versions.
Strictly observe the legal provisions in
force concerning the maximum volume
measurements.
For more information on the Technical
data of the vehicle, and in particular on
the dimensions, refer to the corresponding
section.
Bonnet
Opening
Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid the risk of injury related to an automatic
change to START mode.
On the inside
This operation must only be done with the
vehicle stationary and the driver’s door open.

95
Practical information
7

► Pull the control located on the side of the
dashboard towards you.
On the outside

► Push the lever located above the grille
upwards and lift the bonnet.
Do not open the bonnet under very windy
conditions.
When the engine is hot, handle the lever and
the stay with care (risk of burns).


► Unclip the stay and rotate it to insert it into
the first slot and then into the second slot.
Because of the presence of electrical
equipment under the bonnet, it is
recommended that exposure to water (rain,
washing, etc.) be limited.
Closing the bonnet
► Before closing the bonnet, replace the stay in
its housing. ►
Lower the bonnet and release it near the end
of its travel. Check the bonnet is locked.
Diesel engines



1. Screenwash and headlamp washer reservoir
2. Power steering fluid reservoir
3. Engine coolant reservoir
4. Brake and clutch fluid reservoir
5. Diesel fuel filter
6. Fusebox
7. Air filter
8. Dipstick
9. Engine oil filler cap
Battery connections:
+ Positive metallic terminal
- Negative metallic terminal (earth)