Welcome
This document contains the key information and recommendations you
will need to be able to explore your vehicle in complete safety. We strongly
recommend familiarising yourself with it, as well as the Maintenance and
Warranty Guide.
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00470052004600580050004800510057
country in which it was sold.
The descriptions and illustrations are for guidance only.
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004800540058004C00530050004800510057
If ownership of your vehicle is transferred, please ensure this Han is
passed on to the new owner.
Key
Safety warning
Additional information
Environmental protection feature
Left-hand drive vehicle
Right-hand drive vehicle002F0052004600440057004C005200510003005200490003004800540058004C0053005000480051005700120045005800570057005200510003004C00510047004C00460044005700480047000300580056004C0051004A000300440003
black area
002C0047004800510057004C00BF004600440057004C00520051
This allows you to identify the special features of the vehicle:
Va n
Crew cab with
manual child lock
Crew cab with
electric child lock
Combi, Business,
Feel, Shine,
Business Lounge
2
Contents
■
OverviewOverview 4
Labels 5
■
Eco-driving
1Dashboard instrumentsInstrument Panel 9
Warning and indicator lamps 11
Indicators 16
Distance recorders 21
Lighting dimmer 22
Trip computer 22
Touch screen 24
Additional remotely operable functions (Electric) 26
Setting the date and time 26
2AccessElectronic key with remote control function and
built-in key 28
Unlocking/Complete or selective unlocking 30
Back-up procedures 34
Central locking 37
Electric sliding side door(s) 38
General recommendations for the sliding
side doors
39
Hands-free sliding side door(s) 42
Side-hinged rear doors 43
Tailgate 44
Tailgate rear screen 44
Alarm 45
Electric windows 47
3Ease of use and comfortCorrect driving position 48
Front seats 48
2-seat front bench seat 50
Steering wheel adjustment 52
Mirrors 52
Moduwork 53
Precautions for the seats and bench seats 57
Fixed one-piece bench seat 57
Fixed rear seat and bench seat 59
Rear seat and bench seat on rails 61
Individual rear seat(s) on rails 63
Crew cab, fixed 65
Crew cab, folding 67
Interior fittings 68
Loading area fittings 71
Seating area fittings 72
Panoramic sunroof 74
Retractable sliding table 74
Heating and Ventilation 77
Heating 78
Manual air conditioning 78
Dual-zone automatic air conditioning 79
Front demisting - defrosting 81
Demisting/de-icing the rear screen and/or
the door mirrors
82
Rear heating - air conditioning 82
Additional heating/ventilation system 83
Temperature pre-conditioning (Electric) 85
Courtesy lamp(s) 86
4Lighting and visibilityLighting control stalk 88
Direction indicators 89
Daytime running lamps/Sidelamps 89
Automatic illumination of headlamps 89
Guide-me-home and welcome lighting 90
Automatic headlamp dipping 90
Headlamp beam height adjustment 92
Interior ambient lighting 92
Wiper control stalk 92
Automatic wipers 93
Changing a wiper blade 95
5SafetyGeneral safety recommendations 96
Hazard warning lamps 96
Emergency or assistance 97
Horn 99
Pedestrian horn (Electric) 99
Electronic stability control (ESC) 99
Advanced Grip Control 101
Seat belts 102
Airbags 106
Child seats 108
Deactivating the front passenger airbag 11 0
ISOFIX and i-Size child seats 11 8
i-Size child seats 130
Manual child lock 132
Electric child lock 133
Child lock on rear windows 133
6DrivingDriving recommendations 134
Starting/switching off the engine 136
Manual parking brake 140
Electric parking brake 140
Hill start assist 142
6-speed manual gearbox 143
5
Overview
1.Locking/unlocking from the inside
2. Left-hand electric sliding side door
3. Electric child lock
4. Right-hand electric sliding side door
5. Cab/loading area selectivity
6. Hazard warning lamps
7. DSC/ASR system
8. Tyre under-inflation detection
9. Stop & Start (Diesel)
Side control bar
1. Advanced Grip Control
2. Head-up display
3. Parking sensors
4. Additional heating/ventilation system (Diesel)
5. Alarm (Diesel or Electric)
6. Headlamp beam height adjustment
7. Lane departure warning system
8. Blind spot monitoring system
9. Automatic headlamp dipping
Electric motor
1.Charging connectors
2. Traction battery
3. 12
V accessory battery
4. On-board charger
5. Electric motor
6. Charging cable
The charging connectors
1
allow 3 types of
charging:
–
Domestic chargin
g in mode 2 using a domestic
socket and associated charging cable
6
.
–
Accelerated charging in mode
3 using an
accelerated charging unit (Wallbox).
–
Superfast charging in mode
4 using a fast
public charger.
The 400
V traction battery 2 uses Lithium-Ion
technology. It stores and supplies the energy
required for the operation of the electric motor,
air conditioning and heating. Its charge level is represented by an indicator and a reserve power
warning lamp on the instrument panel.
The 12
V accessory battery 3 powers the
vehicle’s conventional electrical system. It is
recharged automatically by the traction battery
via the on-board charger.
The on-board charger
4
provides domestic
charging (mode 2) and accelerated charging
(mode 3) of the traction battery as well as
recharging of the 12 V accessory battery.
The electric motor 5 provides propulsion in
accordance with the selected driving mode and
driving conditions. It recovers energy during
vehicle braking and deceleration phases.
Labels
"Access - Side-hinged rear doors" section:
"Ease of use and comfort - Moduwork"
section:
6
Overview
"Ease of use and comfort - Precautions for
seats and bench seats" section:
"Ease of use and comfort - Retractable
sliding table" section:
"Ease of use and comfort - Additional
heating/ventilation" section:
"Safety - Deactivating the front passenger
airbag" section:
"Safety - ISOFIX child seats" section:
"Safety - Manual child lock" section:
"Driving - Electric parking brake" section:
"Practical information - Compatibility of
fuels" section:
"Practical information - Charging system
(Electric)" section:
"Practical information - Charging the traction
battery (Electric)" section:
"Practical information - Bonnet" section:
"Practical information - Checking levels"
section:
"In the event of a breakdown - Spare wheel"
section:
"In the event of a breakdown - 12 V battery/
Accessory battery" section:
24V12V
12
Dashboard instruments
Seat belts not fastened/unfastenedFixed or flashing, accompanied by
an increasing audible signal.
A seat belt has not been fastened or has been
unfastened (depending on version).
Door openFixed, associated with a message
indicating which access is open.
An audible signal supplements the alert if the
speed is higher than 6 mph (10
km/h).
A door, the boot, the tailgate or the opening rear
screen is still open (depending on version).
Close whichever access is open.
If your vehicle is equipped with a right-hand side-
hinged door, this warning lamp will not indicate
that it is open.
Electric parking brakeFixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on flat ground (on a level
surface).
With a manual gearbox, engage a gear.
With an automatic gearbox or drive selector,
select mode
P.
Switch off the ignition and carry out (2).
Manual parking brakeFixed.
The parking brake is applied or not
properly released.
BrakingFixed.
The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.
The electronic brake force
distribution
(EBFD) system is faulty.
Carry out (1) and then (2).
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel.
You may be able to deal with some faults
yourself, such as changing the battery in the
remote control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel, then carry
out (3).
Fixed, accompanied by the message
"Parking brake fault".
Automatic release of the electric parking brake is
unavailable.
Carry out (2).
Service warning lamp fixed and
service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
AdBlue® (Euro 6.2/6.3)On for around 30 seconds when starting
the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800
km).
Top up the AdBlue
®.Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100
km).
Promptly top up the AdBlue
®, or carry out (3).
15
Dashboard instruments
1Wait until the warning lamp goes off before
starting.
When the warning lamp goes off, starting will
occur immediately if you press and hold:
–
the clutch pedal with a manual gearbox.
–
the brake pedal with an automatic gearbox.
If the engine does not start, make the engine
starting request again, while keeping your foot
on the pedal.
Front passenger airbag (ON)Fixed.
The front passenger airbag is activated.
The control is in the "ON" position.
In this case, do NOT install a "rearward
facing" child seat on the front passenger seat
- Risk of serious injury!
Front passenger airbag (OFF)Fixed.
The front passenger airbag is deactivated.
The control is set to the “OFF ” position.
A "rearward facing" child seat can be installed,
unless there is a fault with the airbags (Airbags
warning lamp on).
AirbagsFixed.
One of the airbags or seat belt
pyrotechnic pretensioners is faulty.
Carry out (3).
Low fuel level (Diesel)Fixed (warning lamp or LED) and
needle in the red zone (depending on version), accompanied by an audible signal
and a message.
When it first comes on, there remains less than
8 litres of fuel in the tank.
Until the fuel level is topped up, this alert will
be repeated every time the ignition is switched
on, with increasing frequency as the fuel level
decreases and approaches zero.
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, as
this could damage the emissions control and
injection systems.
Low traction battery level (Electric)
0 %
100
Fixed LED and needle in the red zone,
accompanied by an audible signal and a
message.
The state of charge of the traction battery is low.
View the remaining range.
Put the vehicle on charge as soon as possible.
Tortoise mode with limited driving range
(Electric)
Fixed.
The state of charge of the traction battery
is critical.
The engine power gradually decreases.
You must put the vehicle on charge.
If the warning lamp remains lit, carry out
(2).
Pedestrian horn (Electric)Fixed.
Horn fault detected.
Carry out (3).
Water in Diesel fuel filter (Diesel)Fixed (with LCD instrument panel).
The Diesel fuel filter contains water.
Carry out (2) without delay. Risk of damaging the
fuel injection system!
Particle filter (Diesel)Fixed, accompanied by an audible signal
and a message about the risk of particle
filter blockage.
The particle filter is nearing saturation.
As soon as traffic conditions allow, regenerate
the filter by driving at a speed of at least 37
mph
(60
km/h), with an engine speed of above 2,500
rpm, until the warning lamp goes off.
Fixed, accompanied by an audible signal
and a message indicating that the
additive level in the particle filter is too low.
The low level in the additive tank has been
reached.
Top up without delay: carry out (3).
Power steeringFixed.
The power steering has a fault.
Drive carefully at moderate speed, then carry
out (3).
Rear foglampFixed.
The lamp is on.
Foot on the brakeFixed.
Insufficient or no pressure on the brake
pedal.
16
Dashboard instruments
With the automatic gearbox or the drive selector,
it may be necessary to depress the brake pedal
to unlock the gearbox from mode N.
Foot on the clutchFixed.
Stop & Start: the change to START mode
is rejected because the clutch pedal is not fully
depressed.
Fully depress the clutch pedal.
Green warning/indicator lamps
Automatic wiping
Fixed.
Automatic windscreen wiping is activated.
Automatic headlamp dippingFixed.
The function has been activated
via the vehicle’s configuration menu.
The lighting control stalk is in the "AUTO"
position.
For more information, refer to the Lighting and
visibility section.
Stop & StartFixed.
When the vehicle stops, the Stop & Start
system puts the engine into STOP mode.
Flashing temporarily.
STOP mode is momentarily unavailable
or START mode is automatically triggered.
For more information, refer to the Driving
section.
Vehicle ready to drive (Electric)Fixed, accompanied by an audible signal
when it comes on.
The vehicle is ready to drive and the thermal
comfort systems are available.
The indicator lamp goes out upon reaching a
speed of approximately 3 mph (5
km/h) and
lights up again when the vehicle stops moving.
The lamp will go out when you switch off the
motor and exit the vehicle.
Blind spot monitoringFixed.
The function has been activated.
Lane departure warning systemFlashing, accompanied by an audible
signal.
A lane marking has been crossed on the left or
right.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
For more information, refer to the Driving
section.
Fixed, accompanied by an onscreen
message.
The system has a fault.
Stay alert and drive carefully, then carry out (3).
Direction indicatorsFlashing with audible signal.
The direction indicators are on.
SidelampsFixed.
The lamps are on.
Dipped beam headlampsFixed.
The lamps are on.
Front foglampsFixed.
The front foglamps are on.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Black/white warning lamps
Foot on the brake
Fixed.
Insufficient or no pressure on the brake
pedal.
With an automatic gearbox, with the engine
running, before releasing the parking brake, to
move out of position P.
Indicators
Service indicator
The service indicator is displayed on the
instrument panel. Depending on the vehicle
version:
–
the distance recorder display line indicates
the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the sign “-”.
17
Dashboard instruments
1– an alert message indicates the distance
remaining, as well as the period before the next
service is due or how long it is overdue.
Service spannerOn temporarily when the ignition is
switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.
The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the
ignition is switched on.
(With
BlueHDi Diesel engines, associated with
the Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
►
Switch the ignition off.
► Press and hold this button.
► Switch on the ignition; the distance recorder
display begins a countdown.
►
Release the button when =0
is displayed; the
spanner disappears.
If you have to disconnect the battery
following this operation, lock the vehicle
and wait at least 5 minutes for the reset to be
registered.
Retrieving the service information
The service information can be accessed at any
time.
►
Press this button.
The service information is displayed for a few
seconds, then disappears.
The distance indicated (in miles or kilometres) is calculated according to the
distance covered and the time elapsed since
the last service.
The alert may be triggered close to a due
date.
Coolant temperature
indicator (Diesel)
With the engine running:
– In zone A, the temperature is correct.
–
In zone
B, the temperature is too high.
The associated warning lamp and the
STOP
warning lamp light up in red on the
instrument panel, accompanied by the display of
a message and an audible signal.
You must stop the vehicle as soon as it is
safe to do so.
Wait a few minutes before switching off the
engine.
After switching off the ignition, carefully open the bonnet and check the coolant
level.
For more information on Checking
levels, refer to the corresponding
section.