2020 CITROEN JUMPY warning

Welcome
This document contains the key information and recommendations you
will need to be able to explore your vehicle in complete safety. We strongly
recommend familiarising yourself with it, as well as the Maintenance and
Warranty Guide.
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00470052004600580050004800510057
country in which it was sold.
The descriptions and illustrations are for guidance only.
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004800540058004C00530050004800510057
If ownership of your vehicle is transferred, please ensure this Han is
passed on to the new owner.
Key
Safety warning
Additional information
Environmental protection feature
Left-hand drive vehicle
Right-hand drive vehicle002F0052004600440057004C005200510003005200490003004800540058004C0053005000480051005700120045005800570057005200510003004C00510047004C00460044005700480047000300580056004C0051004A000300440003
black area
002C0047004800510057004C00BF004600440057004C00520051
This allows you to identify the special features of the vehicle:
Va n
Crew cab with
manual child lock
Crew cab with
electric child lock
Combi, Business,
Feel, Shine,
Business Lounge

2
Contents
 ■
OverviewOverview 4
Labels 5
 ■
Eco-driving
1Dashboard instrumentsInstrument Panel 9
Warning and indicator lamps 11
Indicators 16
Distance recorders 21
Lighting dimmer 22
Trip computer 22
Touch screen 24
Additional remotely operable functions (Electric) 26
Setting the date and time 26
2AccessElectronic key with remote control function and
built-in key 28
Unlocking/Complete or selective unlocking 30
Back-up procedures 34
Central locking 37
Electric sliding side door(s) 38
General recommendations for the sliding
side doors
39
Hands-free sliding side door(s) 42
Side-hinged rear doors 43
Tailgate 44
Tailgate rear screen 44
Alarm 45
Electric windows 47
3Ease of use and comfortCorrect driving position 48
Front seats 48
2-seat front bench seat 50
Steering wheel adjustment 52
Mirrors 52
Moduwork 53
Precautions for the seats and bench seats 57
Fixed one-piece bench seat 57
Fixed rear seat and bench seat 59
Rear seat and bench seat on rails 61
Individual rear seat(s) on rails 63
Crew cab, fixed 65
Crew cab, folding 67
Interior fittings 68
Loading area fittings 71
Seating area fittings 72
Panoramic sunroof 74
Retractable sliding table 74
Heating and Ventilation 77
Heating 78
Manual air conditioning 78
Dual-zone automatic air conditioning 79
Front demisting - defrosting 81
Demisting/de-icing the rear screen and/or
the door mirrors
82
Rear heating - air conditioning 82
Additional heating/ventilation system 83
Temperature pre-conditioning (Electric) 85
Courtesy lamp(s) 86
4Lighting and visibilityLighting control stalk 88
Direction indicators 89
Daytime running lamps/Sidelamps 89
Automatic illumination of headlamps 89
Guide-me-home and welcome lighting 90
Automatic headlamp dipping 90
Headlamp beam height adjustment 92
Interior ambient lighting 92
Wiper control stalk 92
Automatic wipers 93
Changing a wiper blade 95
5SafetyGeneral safety recommendations 96
Hazard warning lamps 96
Emergency or assistance 97
Horn 99
Pedestrian horn (Electric) 99
Electronic stability control (ESC) 99
Advanced Grip Control 101
Seat belts 102
Airbags 106
Child seats 108
Deactivating the front passenger airbag 11 0
ISOFIX and i-Size child seats 11 8
i-Size child seats 130
Manual child lock 132
Electric child lock 133
Child lock on rear windows 133
6DrivingDriving recommendations 134
Starting/switching off the engine 136
Manual parking brake 140
Electric parking brake 140
Hill start assist 142
6-speed manual gearbox 143

3
Contents
Gear shift indicator 144
Automatic gearbox 144
Drive selector (Electric) 147
Driving modes (Electric) 148
Stop & Start 149
Tyre under-inflation detection 150
Driving and manoeuvring aids - General
recommendations
152
Head-up display 153
Memorising speeds 154
Road signs recognition 155
Speed limiter 157
Cruise control - Specific recommendations 159
Cruise control 159
Adaptive cruise control 162
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
165
Lane departure warning system 168
Distraction detection 169
Blind spot monitoring 170
Parking sensors 171
Top Rear Vision 173
7Practical informationCompatibility of fuels 177
Refuelling 177
Diesel misfuel prevention 178
Charging system (Electric) 179
Charging the traction battery (Electric) 186
Energy economy mode 190
Snow chains 190
Towing device 191
Roof bars/Roof rack 191
Bonnet 192
Engine compartment 193
Checking levels 194
Checks 196
AdBlue® (BlueHDi) 198
Free-wheeling 200
Advice on care and maintenance 202
8In the event of a breakdownWarning triangle 204
Running out of fuel (Diesel) 204
Tool box 205
Temporary puncture repair kit 206
Spare wheel 209
Changing a bulb 213
Fuses 218
12

V battery

/ Accessory battery 218
Towing the vehicle 222
9Technical dataEngine technical data and towed loads 225
Diesel engines 226
Electric motor 231
Dimensions 233
Identification markings 235
10Bluetooth® audio systemFirst steps 237
Steering mounted controls 238
Menus 238
Radio 239
DAB (Digital Audio Broadcasting) radio 240
Media 241
Telephone 243
Frequently asked questions 246
11MyCitroën PlayFirst steps 249
Steering mounted controls 250
Menus 251
Applications 252
Radio 252
DAB (Digital Audio Broadcasting) radio 254
Media 254
Telephone 256
Settings 259
Frequently asked questions 260
12MyCitroën DriveFirst steps 262
Steering mounted controls 263
Menus 263
Voice commands 265
Navigation 268
Connected navigation 271
Applications 273
Radio 276
DAB (Digital Audio Broadcasting) radio 277
Media 277
Telephone 279
Settings 281
Frequently asked questions 283
13Event data recorders
 ■
Alphabetical index
 ■
Appendix

4
Overview
Presentation
Instruments and controls
These illustrations and descriptions are intended
as a guide. The presence and location of some
components varies according to the version or
trim level.


1.Glove box
Deactivation of the front passenger airbag
2.12 V (120 W) accessory sockets
3. USB socket
4. JACK socket
5. Instrument panel
6. Storage
Cup/can holder
7. Storage compartment
8. Upper storage compartment
9. 220
V (120 W) accessory socket
10.Horn
11

.Courtesy lamp
Warning lamps display for seat belts and
front passenger airbag
Interior rear view mirror
Monitoring mirror
Emergency and assistance call buttons
12. Heating/Air conditioning
Front demisting – de-icing
Rear screen demisting – de-icing
13. "START/STOP" button
14. Gearbox or drive selector
Choice of driving mode
15. Monochrome screen with audio system
Touch screen
16. Bonnet release
17. Dashboard fuses
18. Head-up display
19. Electric parking brake
Depending on the vehicle's equipment,
the storage compartments may be open
or closed. This configuration is shown as an
example.
Steering-mounted controls

1. Exterior lighting/Direction indicators control
stalks
2. Wiper controls/Screenwash/Trip computer
3. Audio system setting controls
4. Controls for Cruise control/Speed limiter/
Adaptive cruise control
5. Instrument panel display mode selection
wheel
6. Voice synthesis control
Volume adjustment
7. Audio system setting controls
Central control bar

5
Overview
1.Locking/unlocking from the inside
2. Left-hand electric sliding side door
3. Electric child lock
4. Right-hand electric sliding side door
5. Cab/loading area selectivity
6. Hazard warning lamps
7. DSC/ASR system
8. Tyre under-inflation detection
9. Stop & Start (Diesel)
Side control bar



1. Advanced Grip Control
2. Head-up display
3. Parking sensors
4. Additional heating/ventilation system (Diesel)
5. Alarm (Diesel or Electric)
6. Headlamp beam height adjustment
7. Lane departure warning system
8. Blind spot monitoring system
9. Automatic headlamp dipping
Electric motor

1.Charging connectors
2. Traction battery
3. 12
V accessory battery
4. On-board charger
5. Electric motor
6. Charging cable
The charging connectors

1
allow 3 types of
charging:
–

Domestic chargin
g in mode 2 using a domestic
socket and associated charging cable

6
.
–

Accelerated charging in mode
3 using an
accelerated charging unit (Wallbox).
–

Superfast charging in mode
4 using a fast
public charger.
The 400
V traction battery 2 uses Lithium-Ion
technology. It stores and supplies the energy
required for the operation of the electric motor,
air conditioning and heating. Its charge level is represented by an indicator and a reserve power
warning lamp on the instrument panel.
The 12
V accessory battery 3 powers the
vehicle’s conventional electrical system. It is
recharged automatically by the traction battery
via the on-board charger.
The on-board charger
4
provides domestic
charging (mode 2) and accelerated charging
(mode 3) of the traction battery as well as
recharging of the 12 V accessory battery.
The electric motor 5 provides propulsion in
accordance with the selected driving mode and
driving conditions. It recovers energy during
vehicle braking and deceleration phases.
Labels
"Access - Side-hinged rear doors" section:

"Ease of use and comfort - Moduwork"
section:

11
Dashboard instruments
1Warning and indicator
lamps
Displayed as symbols, the warning and indicator
lamps inform the driver of the occurrence of a
malfunction (warning lamps) or of the operating
status of a system (operation or deactivation
indicator lamps). Certain lamps light up in two
ways (fixed or flashing) and/or in several colours.
Associated warnings
The illumination of a lamp may be accompanied
by an audible signal and/or a message displayed
in a screen.
Relating the type of alert to the operating status
of the vehicle allows you to determine whether
the situation is normal or whether a fault has
occurred: refer to the description of each lamp
for further information.
When the ignition is switched on
Certain red or orange warning lamps come on
for a few seconds when the ignition is switched
on. These warning lamps should go off as soon
as the engine is started.
For more information on a system or a function,
refer to the corresponding section.
Persistent warning lamp
If a red or orange warning lamp comes on, there
may be fault which needs further investigation.
If a lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning
lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or automatic gearbox or a major
electrical fault has been detected.
Carry out (1) and then (2).
Maximum engine coolant temperatureFixed (warning lamp or LED), with
the needle in the red zone
(depending on version).
The temperature of the cooling system is too
high. Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary (Diesel). If the problem persists, carry
out (2).
Engine oil pressureFixed.
There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
System malfunction (Electric)Fixed.
A fault involving the electric motor or
traction battery has been detected.
Carry out (1) and then (2).
Cable connected (Electric)Fixed when the ignition is switched on.
The charging cable is connected to the
vehicle's connector.
Fixed when the ignition is switched on,
accompanied by a message.
It is not possible to start the vehicle while the
charging cable is connected to the vehicle’s
connector.
Disconnect the charging cable and close the
flap.
Battery chargeFixed.
The battery charging circuit has a fault
(dirty terminals, slack or cut alternator belt, etc.).
Clean and retighten the lugs. If the warning lamp
does not go off when the engine is started, carry
out (2).

12
Dashboard instruments
Seat belts not fastened/unfastenedFixed or flashing, accompanied by
an increasing audible signal.
A seat belt has not been fastened or has been
unfastened (depending on version).
Door openFixed, associated with a message
indicating which access is open.
An audible signal supplements the alert if the
speed is higher than 6 mph (10
km/h).
A door, the boot, the tailgate or the opening rear
screen is still open (depending on version).
Close whichever access is open.
If your vehicle is equipped with a right-hand side-
hinged door, this warning lamp will not indicate
that it is open.
Electric parking brakeFixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on flat ground (on a level
surface).
With a manual gearbox, engage a gear.
With an automatic gearbox or drive selector,
select mode
P.
Switch off the ignition and carry out (2).
Manual parking brakeFixed.
The parking brake is applied or not
properly released.
BrakingFixed.
The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.
The electronic brake force
distribution

(EBFD) system is faulty.
Carry out (1) and then (2).
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel.
You may be able to deal with some faults
yourself, such as changing the battery in the
remote control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel, then carry
out (3).
Fixed, accompanied by the message
"Parking brake fault".
Automatic release of the electric parking brake is
unavailable.
Carry out (2).
Service warning lamp fixed and
service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
AdBlue® (Euro 6.2/6.3)On for around 30 seconds when starting
the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800
km).
Top up the AdBlue
®.Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100
km).
Promptly top up the AdBlue
®, or carry out (3).

13
Dashboard instruments
1Flashing, accompanied by an audible
signal and a message indicating the
driving range.
The driving range is less than 62 miles (100
km).
You must top up the AdBlue
® to avoid engine
starting being prevented , or carry out
(3).
Flashing, accompanied by an audible
signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the legally required
engine immobiliser system prevents the engine
from starting.
To restart the engine, top up the AdBlue
® or carry
out (2).
It is essential to add at least 5 litres of AdBlue
®
to the tank.
SCR emissions control system (BlueHDi)Fixed when the ignition is
switched on, accompanied
by an audible signal and a message.
A malfunction of the SCR emissions control
system has been detected.
This alert disappears once the exhaust
emissions return to normal levels.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating the driving range.
Depending on the message displayed, it is
possible to drive for up to 685 miles (1,100
km)
before the engine immobiliser is triggered. Carry out (3) without delay, to
avoid starting
being prevented.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The engine immobiliser prevents the engine from
restarting (the permitted driving limit has been
exceeded after confirmation of a malfunction of
the emissions control system).
To start the engine, carry out (2).
Engine self-diagnosis systemFlashing.
The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.
Carry out (2) without fail .
Fixed.
The emission control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Fixed.
A minor engine fault has been
detected.
Carry out (3).
Fixed.
A major engine fault has been
detected.
Carry out (1) and then (2).
Automatic functions deactivated (electric
parking brake)
Fixed.
The "automatic application" (on switching
off the engine) and "automatic release" (on
acceleration) functions are deactivated.
If automatic application/release is no longer
possible:
►

Start the engine.
►


Use the control to apply the electric parking
brake.
►


T

ake your foot fully off the brake pedal.
►

Hold the control pressed in the release
direction for between 10 and 15 seconds.
►


Release the control.
►


Depress and hold the brake pedal.
►


Pull the control in the application direction for
2


seconds.
►

Release the control and the brake pedal.
Malfunction (with electric parking brake)Fixed, accompanied by the
message "Parking brake fault".
The vehicle cannot be immobilised with the
engine running.
If manual application and release commands are
not working, the electric parking brake control is
faulty.
The automatic functions must be used at all
times and are automatically reactivated in the
event of a fault with the control.
Carry out (2).