2020 CITROEN JUMPY lock

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Access
2system, all doors and the boot are
unlocked.
If the vehicle is unlocked with the key in the
lock after locking it with the key , only the
doors (front door and sliding side door(s)) are
unlocked. The side-hinged doors and tailgate
are not unlocked. Switching on the ignition
unlocks them.
Central locking not
functioning
Use these procedures in the following cases:
– Central locking malfunction.
–

Battery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
► Insert the key into the door lock.
► T urn the key towards the rear of the vehicle
to lock it, or towards the front to unlock it.
Front passenger door and sliding
side door
Unlocking
► Pull the interior door opening handle.
Locking
►

Open the door
. ►

For the side door
, check that the child lock is
not on. Refer to the corresponding section.


Front passenger door

Sliding side door
► Remove the black cap on the edge of the
door
, using the key.
►

Insert the key in the aperture without
forcing it, then without turning it, move the latch
sideways towards the inside of the door

.
►

Remove the key and refit the black cap.
►


Close the doors and check from the outside
that the vehicle is locked.
Side-hinged doors
Unlocking
► Use the interior opening handle.
Locking
►

If fitted to your vehicle, check that the electric
child lock is not on.
►


Open the left-hand side-hinged door
.


► Insert the key into the latch aperture on the
edge of the door (without forcing it) and slide the
assembly upwards.
►

Remove the key
.
►

Close the door and check from the outside
that the vehicle is locked.
Unlocking the tailgate

► From inside the vehicle, insert a small
screwdriver into hole A
on the lock to unlock the
tailgate.
►

Move the latch to the left.
If the fault persists after closing again,
the tailgate will remain locked.

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Access
Changing the battery
If the battery is flat, this warning lamp
comes on, accompanied by an audible
signal and the display of a message.
Battery type: CR2032/3 volts.

► Unclip the cover by inserting a small
screwdriver in the slot and lift the cover .
►

Remove the flat battery from its housing.
►


Put the new battery in place, respecting the
polarity

. Start by inserting it into the contacts
located in the corner, then clip the cover onto
the unit.
►

Reinitialise the remote control.
For more information on Reinitialising the
remote control

, refer to the corresponding
section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a fault, it may be necessary to
reinitialise the remote control.
Without Keyless Entry and Start

► Switch the ignition off.
► T urn the key to position 2 (Ignition on) .
►

Immediately press the closed padlock button
for a few seconds.
►


Switch off the ignition and remove the key
from the ignition switch.
The remote control is now fully operational
again.


► Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
►

Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►


W
ith a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

W
ith an automatic gearbox or drive
selector, while in mode

P
, depress the brake
pedal.
►

Switch on the ignition by pressing the
"

START/STOP" button.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.

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Access
2Central locking



Manual
► Press this button to lock/unlock the vehicle
(doors, tailgate or side-hinged doors) from inside
the passenger compartment.
The indicator lamp comes on to confirm the
central locking of the vehicle.
Central locking does not take place if any
of the doors are open.
When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is deactivated.
►

After normal locking, pull one of the
interior door controls to unlock the vehicle.
►


After deadlocking, you must use the
remote control, the "Keyless Entry and
Start" system or the built-in key to unlock the
vehicle.
Driving with the doors locked makes
access for the emergency services more
difficult
in an emergency.


When transporting an oversized load
(tailgate or side-hinged doors open),
press the button to lock only the cab doors.


When transporting an oversized load
(tailgate or side-hinged doors open),
press the button to lock only the front and rear
doors (sliding side door).
When locking from inside, the door
mirrors do not fold.
Central locking from the inside does not
operate if one of the doors is open (indicated
by a mechanical noise coming from the
locks).
When the tailgate or side-hinged doors are
open, only the other doors are locked (the
button does not light up).
Automatic (anti-intrusion security)
The doors and the tailgate or the side-hinged
doors can lock automatically while driving (speed
above 6 mph (10
km/h)).
To deactivate/reactivate this function (activated
by default):
►

Press the button until an audible signal is
heard and/or a message appears on the screen.
Locking/unlocking the
loading area






This button is unavailable if the vehicle has been locked or deadlocked from
outside (using the key, remote control or
Keyless Entry and Start, depending on
equipment) or if any of the doors are still
open.

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Access
Automatic
The loading area is always locked when driving.
To deactivate this automatic locking, go to a CITROËN dealer or a qualified
workshop.
Manual
► With complete unlocking activated,
press this button to lock (indicator lamp
comes on)/unlock (indicator lamp goes off) the
vehicle
.
►

With selective unlocking activated, press this
button to lock (indicator lamp comes on)/unlock
(indicator lamp goes off) the loading area

.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
The indicator lamp goes off when unlocking one or more doors of the
loading area.
With the ignition off and the vehicle fully
locked, the indicator lamp goes off for energy
economy reasons.
Electric sliding side
door(s)
The exterior and interior door handles and the interior buttons allow the electrically powered
movement of the door to be started.
Opening and closing of the doors is
accompanied by an audible signal.
Opening
With the exterior or interior handle

► With the door unlocked, pull and release the
handle to start opening the door . Pull the handle
again to reverse the direction of the door's
movement.
With the remote control

► With the door un locked, press and
hold this button until the corresponding
sliding side door has opened.
►

Press this button again to reverse the
direction of the door's movement.
The remote control buttons are not active with the ignition switched on.
With the button(s) on the door pillar



With the button(s) at the front



► With total unlocking activated and the child
lock deactivated, to unlock the vehicle and start

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Access
2opening a door, press the button corresponding
to the door you wish to open.
►
With selective unlocking activated, to unlock
only the

loading area and start opening a door,
press the button corresponding to the door you
wish to open.
►

In both cases, pressing the button again
reverses the direction of the door's movement.
Closing
With the exterior handle

► Pull and release the handle to start closing
the door . Pull the handle again to reverse the
direction of the door's movement.
With the remote control
► Press and hold this button until the
sliding side door has closed. Pull the
handle again to reverse the direction of the
door's movement.
The remote control buttons are not active with the ignition switched on.
With the button(s) on the door pillar



With the button(s) at the front



► To start closing a door, press the
corresponding button for that door. Press again
to reverse the direction of the door's movement.
The button is not operational and pressing it results in an audible signal, if
the speed of the vehicle is above 20 mph (30
km/h).
The button(s) at the front or on the door pillar is not operational and pressing it
results in an audible signal, if:
–

the vehicle is moving,
–


the child lock is on (activated) (for the
buttons on the door pillars),
–


the vehicle has been locked or deadlocked
from outside (using the key

, remote control
or Keyless Entry and Starting, depending on
equipment).
The button for the left-hand door is not
operational and pressing it results in an
audible signal if the fuel filler flap is open.
General
recommendations for the
sliding side doors
Doors must only be operated when the
vehicle is stationary.
For your safety and that of your passengers,
as well as for correct operation of the doors,
you are strongly advised not to drive with a
door open.
Always check that it is safe to operate the
door and in particular, be sure not to leave
children or animals near the door controls
without supervision.
The audible warning, the lighting of the "door
open" warning lamp and the message on the
screen are there to remind you. Contact a

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Access
CITROËN dealer or a qualified workshop if
you want to deactivate this warning.
Lock the vehicle when you use an automatic
car wash.
Before opening or closing and while
moving doors, ensure that no person,
animal or object is in the door frame or any
other position that would block the desired
movement, inside or outside the vehicle.
If this advice is not followed, injuries or
damage may occur if any part of a person or
an object is trapped or caught.
Electrical door opening is disabled at speeds
above 2 mph (3 km/h):
–

However
, if the vehicle started moving
while the doors were open, the speed must
be reduced below 19 mph (30
km/h) before
they can be closed.
–

Any attempt to open a door electrically
using the interior handle while driving results
in it only being possible to open the door
manually

.
–

This situation is accompanied by the
audible warning, the lighting of the "door
open" warning lamp and the message on the
screen.

To release the door and be able to
operate it again, it is necessary to stop the
vehicle.
Take care not to block the guide space on the floor so that the door can slide
correctly.
For safety and functional reasons, do not
drive with the sliding side door open.
The electric controls are disabled in the event of an impact. Manual opening and
closing remain possible.
While starting the engine, door
movements are paused, resuming when
the engine is running.
Depending on the engine fitted, if
the door is closed and an opening
request is issued in Stop mode of Stop &
Start, the door will open slightly and then
stop. In Start mode, the door will resume its
movement when the engine re-starts.
To hold the sliding side door in the open position, open the door fully to engage
the latch (located at the bottom of the door).
Doors and door clearances

When open, a door projects beyond the body.
Allow adequate clearance when parking
alongside walls, lamp-posts, high pavements,
etc.


When open, a door never projects
beyond the rear bumper.

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Access
Hands-free sliding side
door(s)
Opening/Closing

With a movement of your foot while keeping the
remote control on your person in the recognition
zone A, the system unlocks and opens the
sliding side door or closes and locks it.
The remote control must be located at the rear
of the vehicle, at least about 30
cm but no more
than about 2
m from the vehicle.
The automatic locking after closing the door can be programmed in the vehicle
configuration menu.
Before making the movement with your
foot, ensure that you are steady and well
positioned, so that you do not lose your
balance (rain, snow, ice, mud, etc.).
Take care not to touch the exhaust tailpipe
when making the movement with your foot -
risk of burns.


► Put your foot beneath the corner of the rear
bumper , then move the foot at normal speed with
a sweeping side movement.
The sensor detects the foot approaching and
leaving and triggers the opening or closing of the
side door.
Make the movement without interruption
and do not repeat it immediately
afterwards or several times.
If the door does not open, wait about
2

seconds before trying again.
Do not keep the foot in the air.
Confirmation that the door is going to
open or close is signalled by the direction
indicators flashing for a few seconds,
accompanied by an audible signal.
The movement of the door is reversed if the
movement of the foot takes place during the
manoeuvre.
If the vehicle is so equipped, the electric door
mirrors fold/unfold on locking/unlocking the
vehicle.
Automatic locking
The vehicle locks itself following the hands-free
closing of the sliding door.
If your vehicle is not fitted with an alarm,
locking is signalled by the fixed
illumination of the direction indicators for
about two seconds.
Depending on your version, the door mirrors
fold at the same time.
Activation/Deactivation
With audio system or touch screen
By default, hands-free access is activated.The "Hands-Free Tailgate Access" function or automatic vehicle
locking when the sliding door is closed is
activated and deactivated via the vehicle
configuration menu.

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Access
2Malfunction
An audible signal repeated three times while
using the function indicates a fault with the
system.
Have it checked by a CITROËN dealer or a
qualified workshop.
If the "Hands-free tailgate access
self-locking" option is selected in the
vehicle menu and after closing the door,
check that the vehicle is properly locked.
Locking will not take place:
–

if the ignition is on,
–


if one of the doors or the tailgate is open,
–


if a "Keyless Entry and Start" remote
control is inside the vehicle.
If a number of gestures with your foot have
no effect, wait a few seconds before starting
again.
The system is automatically deactivated in
heavy rain or with accumulations of snow

.
If it does not work, make sure that the
remote control is not exposed to a source of
electromagnetic interference (smartphone,
etc.).
Operation may be affected if using a
prosthetic leg.
This system may not work correctly if your
vehicle is fitted with a towbar.
The side door may open or close without warning if:
–

Y

our vehicle is fitted with a towbar.
– A trailer is coupled or decoupled.
– A bicycle carrier is installed or removed.
–

Bicycles are loaded on to or unloaded from
the bicycle carrier

.
–

Something is deposited or lifted behind the
vehicle.
–


An animal approaches the bumper
,
–

The vehicle is washed.
–


The vehicle is being serviced.
–


A
wheel is changed.
To avoid any sudden operation, keep the key
away from the detection zone (also from the
boot’s interior sides) or deactivate the function
in the vehicle configuration menu.
Ensure that no person or object might
prevent the correct opening or closing of
the doors.
Be aware of children when operating the
doors.
Side-hinged rear doors

► After first opening the left-hand door , pull the
lever A towards you to open the right-hand door.
Closing
► First close the right-hand door , then the left-
hand door.
If the left-hand door is closed first, a
buffer stop located on the edge of the
right-hand door prevents it closing.
If the left-hand side-hinged door is not properly
closed, the "door open " warning lamp
lights up