2020 CHRYSLER PACIFICA engine starting

IN CASE OF EMERGENCY339
REFUELING IN EMERGENCY
The funnel for the Cap-Less Fuel System is
located with the spare tire (if equipped) or in the
upper storage bin. If your vehicle is out of fuel
and an auxiliary fuel can is needed, insert the
funnel into the filler neck and proceed to fill the
vehicle.

Emergency Fuel Fill Funnel

For more information on the Cap-Less Fuel
System refer to “Refueling The Vehicle” in
“Starting And Operating” in this manual.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase
engine idle speed.
NOTE:
There are steps that you can take to slow down
an impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the
heater core to act as a supplement to the
radiator and aids in removing heat from the
engine cooling system.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If temperature gauge
reads “H”, pull over and stop the vehicle. Idle
the vehicle with the air conditioner turned off
until the pointer drops back into the normal
range. If the pointer remains on the “H”, turn
the engine off immediately, and call for
service.
6

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350SERVICING AND MAINTENANCE
Checking Oil Level
To assure proper engine lubrication, the engine
oil must be maintained at the correct level.
Check the oil level at regular intervals, such as
every fuel stop. The best time to check the
engine oil level is about five minutes after a fully
warmed engine is shut off.
Checking the oil while the vehicle is on level
ground will improve the accuracy of the oil level
readings. Maintain the oil level between the
MIN and MAX markings on the dipstick. Adding
one quart or one liter of oil when the reading is
at the MIN mark will result in a MAX reading on
these engines.
Adding Washer Fluid
The fluid reservoir is located in the front of the
engine compartment. Be sure to check the fluid
level in the reservoir at regular intervals. Fill the
reservoir with windshield washer solvent (not
radiator antifreeze) and operate the system for
a few seconds to flush out the residual washer
fluid.
When refilling the washer fluid reservoir, take
some washer fluid, apply it to a cloth or towel,
and wipe clean the wiper blades; this will help
blade performance.
To prevent freeze-up of your windshield washer
system in cold weather, select a solution or
mixture that meets or exceeds the temperature
range of your climate. This rating information
can be found on most washer fluid containers.
Maintenance-Free Battery
Your vehicle is equipped with a
maintenance-free battery. You will never have
to add water, nor is periodic maintenance
required.
CAUTION!
Overfilling or underfilling will cause oil aera -
tion, or loss of oil pressure. This could
damage your engine.
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling
or working around the washer solution.
WARNING!
Battery fluid is a corrosive acid solution and
can burn or even blind you. Do not allow
battery fluid to contact your eyes, skin, or
clothing. Do not lean over a battery when
attaching clamps. If acid splashes in eyes
or on skin, flush the area immediately with
large amounts of water. Refer to “Jump
Starting Procedure” in “In Case Of Emer -
gency” for further information.
Battery gas is flammable and explosive.
Keep flame or sparks away from the
battery. Do not use a booster battery or any
other booster source with an output greater
than 12 Volts. Do not allow cable clamps to
touch each other.
Battery posts, terminals, and related acces -
sories contain lead and lead compounds.
Wash hands after handling.

20_RU_OM_EN_US_t.book Page 350

SERVICING AND MAINTENANCE351
Pressure Washing
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
Engine Oil
Change Engine Oil
Refer to “Scheduled Servicing” in this section
for the proper maintenance intervals.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Gasoline Engine Oil Selection
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the
requirements of FCA Material Standard
MS-6395.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is
attached to the positive post and the nega -
tive cable is attached to the negative post.
Battery posts are marked positive (+) and
negative (-) and are identified on the battery
case. Cable clamps should be tight on the
terminal posts and free of corrosion.
If a “fast charger” is used while the battery
is in the vehicle, disconnect both vehicle
battery cables before connecting the
charger to the battery. Do not use a “fast
charger” to provide starting voltage.
CAUTION!
Cleaning the engine compartment with a high
pressure washer is not recommended.
Precautions have been taken to safeguard all
parts and connections however, the
pressures generated by these machines is
such that complete protection against water
ingress cannot be guaranteed.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.7

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352SERVICING AND MAINTENANCE
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American
Petroleum Institute (API). The
manufacturer only recommends API
Certified engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
Engine Oil Viscosity
Mopar SAE 0W-20 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil,
Shell Helix or equivalent is recommended for all
operating temperatures. This engine oil
improves low temperature starting and vehicle
fuel economy. The engine oil filler cap also shows the
recommended engine oil viscosity for your
engine. For information on engine oil filler cap
location, refer to the “Engine Compartment”
illustration in this section.
Lubricants which do not have both the engine
oil certification mark and the correct SAE
viscosity grade number should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals
for oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends
against the addition of any additives (other than
leak detection dyes) to the engine oil. Engine oil
is an engineered product and its performance
may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used
engine oil and oil filters from your vehicle. Used
oil and oil filters, indiscriminately discarded, can
present a problem to the environment. Contact
an authorized dealer, service station or
governmental agency for advice on how and
where used oil and oil filters can be safely
discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a
new filter at every engine oil change.
Engine Oil Filter Selection
This manufacturer's engines have a full-flow
type disposable oil filter. Use a filter of this type
for replacement. The quality of replacement
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine oil filters are high quality
oil filters and are recommended.CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.

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SERVICING AND MAINTENANCE353
Engine Air Cleaner
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
NOTE:
Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
Engine Air Cleaner Selection
The quality of replacement engine air cleaner
varies considerably. Only high quality filters
should be used to ensure most efficient service.
Mopar engine air cleaners are a high quality
filter and are recommended.
Accessory Drive Belt Inspection
When inspecting accessory drive belts, small
cracks that run across the ribbed surface of a
belt from rib to rib, are considered normal.
These are not a reason to replace belt.
However, cracks running along a rib (not across) are not normal. Any belt with cracks running
along a rib must be replaced. Also, have the belt
replaced if it has excessive wear, frayed cords,
or severe glazing.

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has sepa -
rated from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between
two ribs)
Belt slips
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe -
tent mechanic.
7

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390TECHNICAL SPECIFICATIONS
Poor quality gasoline can cause problems such
as hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand
of gasoline before considering service for the
vehicle.
Reformulated Gasoline
Many areas of the country require the use of
cleaner burning gasoline referred to as
“Reformulated Gasoline”. Reformulated
gasoline contains oxygenates and are
specifically blended to reduce vehicle
emissions and improve air quality.
The use of reformulated gasoline is
recommended. Properly blended reformulated
gasoline will provide improved performance
and durability of engine and fuel system
components.
Materials Added To Fuel
Besides using unleaded gasoline with the
proper octane rating, gasolines that contain
detergents, corrosion and stability additives are
recommended. Using gasolines that have these
additives will help improve fuel economy,
reduce emissions, and maintain vehicle
performance.
Designated TOP TIER Detergent
Gasoline contains a higher level of
detergents to further aide in
minimizing engine and fuel system
deposits. When available, the usage of TOP
TIER Detergent gasoline is recommended. Visit
www.toptiergas.com for a list of TOP TIER
Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning
agents should be avoided. Many of these
materials intended for gum and varnish
removal may contain active solvents or similar
ingredients. These can harm fuel system gasket
and diaphragm materials.
Gasoline/Oxygenate Blends
Some fuel suppliers blend unleaded gasoline
with oxygenates such as ethanol.
Problems that result from using gasoline
containing more than 15% ethanol (E-15) or
gasoline containing methanol are not the
responsibility of the manufacturer and may void
or not be covered under New Vehicle Limited
Warranty.
CAUTION!
DO NOT use E-85, gasoline containing
methanol, or gasoline containing more than
15% ethanol (E-15). Use of these blends may
result in starting and drivability problems,
damage critical fuel system components,
cause emissions to exceed the applicable
standard, and/or cause the Malfunction
Indicator Light to illuminate. Please observe
pump labels as they should clearly
communicate if a fuel contains greater than
15% ethanol (E-15).

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502CUSTOMER ASSISTANCE
PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
the information that students and professional
technicians need in diagnosing/
troubleshooting, problem solving, maintaining,
servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle,
system, and/or components is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These practical manuals make it easy for
students and technicians to find and fix
problems on computer-controlled vehicle
systems and features. They show exactly how to
find and correct problems the first time, using
step-by-step troubleshooting and drivability
procedures, proven diagnostic tests and a
complete list of all tools and equipment.
Owner's Manuals

These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles. Included are starting, operating,
emergency and maintenance procedures as well
as specifications, capabilities and safety tips.

Call toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)
Or
To order a hard copy of your Owner’s
Information, visit:
www.techauthority.com (US)

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503
INDEX
A
About Your Brakes......................................... 388Adaptive Cruise Control (ACC) (Cruise
Control).......................................................... 239Adding Engine Coolant (Antifreeze)............... 362Additives, Fuel............................................... 390AdjustDown........................................................... 49Forward....................................................... 49Rearward..................................................... 49Up................................................................ 49Air Bag........................................................... 185Air Bag Operation...................................... 187Air Bag Warning Light...................... 184, 187Driver Knee Air Bag................................... 192Enhanced Accident Response......... 196, 344Event Data Recorder (EDR)....................... 344Front Air Bag............................................. 187If Deployment Occurs................................ 195Knee Impact Bolsters................................ 192Maintaining Your Air Bag System.............. 197Maintenance............................................. 197Redundant Air Bag Warning Light.............185Side Air Bags............................................. 192Transporting Pets...................................... 215Air Bag Light............................... 141, 184, 217
Air Cleaner, Engine (Engine Air Cleaner
Filter)............................................................ 353Air Conditioner Maintenance........................ 354Air Conditioner Refrigerant........................... 354Air Conditioner System................................. 354Air Conditioning Filter..............................92, 354Air Conditioning, Operating Tips....................... 91Air Filter........................................................ 353Air PressureTires......................................................... 375AlarmArm The System.......................................... 24Disarm The System..................................... 24Security Alarm.......................................... 144Alterations/ModificationsVehicle......................................................... 11Android Auto................................................. 497Antifreeze (Engine Coolant)................. 361, 393Disposal................................................... 363Anti-Lock Brake System (ABS)...................... 152Anti-Lock Warning Light................................ 144Apple CarPlay................................................ 497Ashtray.......................................................... 120Assist, Hill Start............................................. 157Audio Jack..................................................... 468Audio Settings............................................... 444
Audio Systems (Radio).................................. 397Automatic Dimming Mirror........................59, 60Automatic Headlights.......................................64Automatic Temperature Control (ATC)..............90Automatic Transaxle..................................... 228Automatic Transmission................................ 230Adding Fluid..................................... 366, 396Fluid And Filter Change............................. 366Fluid Change............................................. 366Fluid Level Check...................................... 365Fluid Type........................................ 365, 396Special Additives...................................... 365AUX Cord....................................................... 468Aux Mode...................................................... 448Auxiliary Electrical Outlet (Power Outlet)....... 118Axle Lubrication............................................ 396
B
Back-Up Camera........................................... 283Battery................................................. 143, 350Charging System Light.............................. 143Jump Starting........................................... 337Keyless Key Fob Replacement....................15Battery Saver Feature......................................66Belts, Seat.................................................... 217Blind Spot Monitoring................................... 159
11

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