
6 
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ....................... 301
ASSIST AND SOS MIRROR — IF EQUIPPED.... 301
General Information ..................................305
BULB REPLACEMENT  ....................................... 306
Replacement Bulbs ...................................306
Replacing Exterior Bulbs ...........................308
FUSES .................................................................. 311
General Information ..................................311Fuse Location.............................................312Underhood Fuses.......................................312
JACKING AND TIRE CHANGING —
IF EQUIPPED ....................................................... 320
Jack And Spare Tire Location....................320
Equipment Removal  .................................320
Preparations For Jacking ..........................321
Jacking Instructions  ..................................322Road Tire Installation ................................325Portable Air Compressor — If Equipped....327
Tire Service Kit For Inflating Tire — 
If Equipped .................................................328 Return Inflatable Spare Tire ......................330
TIRE SERVICE KIT — IF EQUIPPED ................... 330
JUMP STARTING................................................. 337
Preparations For Jump Start .....................337Jump Starting Procedure...........................338
REFUELING IN EMERGENCY ............................ 339
IF YOUR ENGINE OVERHEATS .......................... 339 MANUAL PARK RELEASE ................................. 340
FREEING A STUCK VEHICLE  .............................341
TOWING A DISABLED VEHICLE  .......................342
ENHANCED ACCIDENT RESPONSE SYSTEM 
(EARS) .................................................................344
EVENT DATA RECORDER (EDR) .......................344
SERVICING AND MAINTENANCE
SCHEDULED SERVICING  .................................. 345
Maintenance Plan ..................................... 345
ENGINE COMPARTMENT ................................... 349
3.6L Engine ................................................ 349
Checking Oil Level ..................................... 350
Adding Washer Fluid ................................. 350
Maintenance-Free Battery  ....................... 350
Pressure Washing...................................... 351
DEALER SERVICE  ..............................................351
Engine Oil  .................................................. 351
Engine Oil Filter .......................................... 352Engine Air Cleaner ..................................... 353
Accessory Drive Belt Inspection ............... 353
Air Conditioner Maintenance .................... 354
Body Lubrication ........................................ 356
Windshield Wiper Blades .......................... 356Exhaust System  ........................................ 359
Cooling System .......................................... 361Brake System  ............................................ 364Automatic Transmission ........................... 365 RAISING THE VEHICLE ...................................... 366
TIRES  .................................................................. 366
Tire Safety Information.............................. 366
Tires — General Information  .................... 374Tire Types ................................................... 378
Spare Tires — If Equipped ......................... 379
Wheel And Wheel Trim Care ..................... 381
Tire Chains (Traction Devices)  ................. 382
Tire Rotation Recommendations.............. 382
DEPARTMENT OF TRANSPORTATION UNIFORM 
TIRE QUALITY GRADES  .................................... 383
Treadwear .................................................. 383
Traction Grades ......................................... 383Temperature Grades ................................. 384
STORING THE VEHICLE ..................................... 384
BODYWORK ........................................................ 385
Protection From Atmospheric Agents....... 385
Body And Underbody Maintenance .......... 385Preserving The Bodywork.......................... 385
INTERIORS  ......................................................... 386
Seats And Fabric Parts .............................. 386
Plastic And Coated Parts........................... 387
Leather Parts ............................................. 387
Glass Surfaces .......................................... 387
20_RU_OM_EN_US_t.book  Page 6   

GETTING TO KNOW YOUR INSTRUMENT PANEL143
ACC/ON/RUN position and remain on briefly as 
a bulb check. If the light does not come on 
during starting, have the system checked by an 
authorized dealer.
Engine Coolant Temperature Warning Light 
 This warning light warns of an 
overheated engine condition. If the 
engine coolant temperature is too 
high, this indicator will illuminate and 
a single chime will sound. If the temperature 
reaches the upper limit, a continuous chime will 
sound for four minutes or until the engine is 
able to cool; whichever comes first.
If the light turns on while driving, safely pull over 
and stop the vehicle. If the Air Condition (A/C) 
system is on, turn it off. Also, shift the 
transmission into NEUTRAL (N) and idle the 
vehicle. If the temperature reading does not 
return to normal, turn the engine off 
immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case 
Of Emergency” for further information.
Battery Charge Warning Light 
 This warning light will illuminate when 
the battery is not charging properly. If 
it stays on while the engine is running,  there may be a malfunction with the charging 
system. Contact an authorized dealer as soon 
as possible.
This indicates a possible problem with the 
electrical system or a related component.
Hood Open Warning Light
 This warning light will illuminate when 
the hood is left open and not fully 
closed.
NOTE:
If the vehicle is moving, there will also be a 
single chime.
Liftgate Open Warning Light  
 This warning light will illuminate when 
the liftgate is open.
NOTE:
If the vehicle is moving, there will also be a 
single chime.
Seat Belt Reminder Warning Light 
 This warning light indicates when the 
driver or passenger seat belt is 
unbuckled. When the ignition is first 
placed in the ON/RUN or ACC/ON/ RUN position and if the driver’s seat belt is 
unbuckled, a chime will sound and the light will 
turn on. When driving, if the driver or front 
passenger seat belt remains unbuckled, the 
Seat Belt Reminder Light will flash or remain on 
continuously and a chime will sound.
Refer to “Occupant Restraint Systems” in 
“Safety” for further information.
Transmission Temperature Warning Light — If 
Equipped
 This warning light will illuminate to 
warn of a high transmission fluid 
temperature. This may occur with 
strenuous usage such as trailer 
towing. If this light turns on, stop the vehicle and 
run the engine at idle or slightly faster, with the 
transmission in PARK (P) or NEUTRAL (N), until 
the light turns off. Once the light turns off, you 
may continue to drive normally.
WARNING!
If you continue operating the vehicle when 
the Transmission Temperature Warning Light 
is illuminated you could cause the fluid to boil 
over, come in contact with hot engine or 
exhaust components and cause a fire.
3
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GETTING TO KNOW YOUR INSTRUMENT PANEL145
Electronic Stability Control (ESC) OFF 
Warning Light — If Equipped 
 This warning light indicates the 
Electronic Stability Control (ESC) is 
off.
Each time the ignition is turned to ON/
RUN or ACC/ON/RUN, the ESC system will be 
on, even if it was turned off previously.
Electronic Stability Control (ESC) Active 
Warning Light — If Equipped
 This warning light will indicate when 
the Electronic Stability Control system 
is Active. The “ESC Indicator Light” in 
the instrument cluster will come on 
when the ignition is placed in the ON/RUN or 
ACC/ON/RUN position, and when ESC is 
activated. It should go out with the engine 
running. If the “ESC Indicator Light” comes on 
continuously with the engine running, a 
malfunction has been detected in the ESC 
system. If this warning light remains on after 
several ignition cycles, and the vehicle has been 
driven several miles (kilometers) at speeds 
greater than 30 mph (48 km/h), see an 
authorized dealer as soon as possible to have 
the problem diagnosed and corrected.
The “ESC OFF Indicator Light” and the “ESC 
Indicator Light” come on momentarily each 
time the ignition is placed in the ON/RUN or 
ACC/ON/RUN position.
The ESC system will make buzzing or clicking 
sounds when it is active. This is normal; the 
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in 
an ESC event.
Service LaneSense Warning Light — If 
Equipped
 This warning light will illuminate when 
the LaneSense system is not 
operating and requires service. 
Please see an authorized dealer.
LaneSense Warning Light — If Equipped
 The LaneSense Warning Light will be 
solid yellow when the vehicle is 
approaching a lane marker. The 
warning light will flash when the 
vehicle is crossing the lane marker. Refer to 
“LaneSense — If Equipped” in “Starting And 
Operating” for further information.
Low Fuel Warning Light
 When the fuel level reaches 
approximately 1.85 gal (7 L) this 
warning light will turn on, and remain 
on until fuel is added.
A single warning chime will sound with Low Fuel 
Warning.
Low Washer Fluid Warning Light — If 
Equipped
 This warning light will illuminate when 
the windshield washer fluid is low.
Engine Check/Malfunction Indicator Warning 
Light (MIL) 
 The Engine Check/Malfunction 
Indicator Light (MIL) is a part of an 
Onboard Diagnostic System called 
OBD II that monitors engine and 
automatic transmission control systems. This 
warning light will illuminate when the ignition is 
in the ON/RUN position before engine start. If 
the bulb does not come on when turning the 
ignition switch from OFF to ON/RUN, have the 
condition checked promptly.
Certain conditions, such as a loose or missing 
gas cap, poor quality fuel, etc., may illuminate 
3
20_RU_OM_EN_US_t.book  Page 145   

STARTING AND OPERATING233
If the transmission becomes extremely hot, the 
“Transmission Temperature Warning Light” will 
illuminate, a warning message will appear in the 
instrument cluster, and the transmission may 
operate differently until the transmission cools 
down.
During cold temperatures, transmission 
operation may be modified depending on 
engine and transmission temperature as well 
as vehicle speed. This feature improves warm 
up time of the engine and transmission to 
achieve maximum efficiency. Engagement of 
the torque converter clutch, and shifts into 8th 
or 9th gear, are inhibited until the transmission 
fluid is warm refer to the “Note” under “Torque 
Converter Clutch” in this section. Normal 
operation will resume once the transmission 
temperature has risen to a suitable level.
LOW (L)
Use this range for engine braking when 
descending very steep grades. In this range, the 
transmission will downshift for increased 
engine braking. To access the LOW position, 
push down on the gear selector and rotate it 
fully clockwise.
Transmission Limp Home Mode
Transmission function is monitored 
electronically for abnormal conditions. If a 
condition is detected that could result in 
transmission damage, Transmission Limp 
Home Mode is activated. In this mode, the 
transmission may operate only in a fixed gear, 
or may remain in NEUTRAL. The Malfunction 
Indicator Light (MIL) may be illuminated. Limp 
Home Mode may allow the vehicle to be driven 
to an authorized dealer for service without 
damaging the transmission.
In the event of a momentary problem, the 
transmission can be reset to regain all forward 
gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if 
possible. If not, shift the transmission to 
NEUTRAL.
3. Push and hold the ignition switch until the  engine turns off.
4. Wait approximately 30 seconds. 5. Restart the engine.
6. Shift into the desired gear range. If the 
problem is no longer detected, the 
transmission will return to normal 
operation.
NOTE:
Even if the transmission can be reset, we 
recommend that you visit an authorized dealer 
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to 
assess the condition of your transmission. If the 
transmission cannot be reset, authorized dealer 
service is required.
Torque Converter Clutch
A feature designed to improve fuel economy 
has been included in the automatic 
transmission on your vehicle. A clutch within the 
torque converter engages automatically at 
calibrated speeds. This may result in a slightly 
different feeling or response during normal 
operation in the upper gears. When the vehicle 
speed drops or during some accelerations, the 
clutch automatically disengages.
5
20_RU_OM_EN_US_t.book  Page 233   
![CHRYSLER PACIFICA 2020  Owners Manual 
234STARTING AND OPERATING  
NOTE:
The torque converter clutch will not engage until 
the engine and/or transmission is warm 
(usually after 1 to 3 miles [2 to 5 km] of driving). 
Because the engine s CHRYSLER PACIFICA 2020  Owners Manual 
234STARTING AND OPERATING  
NOTE:
The torque converter clutch will not engage until 
the engine and/or transmission is warm 
(usually after 1 to 3 miles [2 to 5 km] of driving). 
Because the engine s](/manual-img/25/40537/w960_40537-235.png)
234STARTING AND OPERATING  
NOTE:
The torque converter clutch will not engage until 
the engine and/or transmission is warm 
(usually after 1 to 3 miles [2 to 5 km] of driving). 
Because the engine speed is higher when the 
torque converter clutch is not engaged, it may 
seem as if the transmission is not shifting prop -
erly when the vehicle is cold. This is normal. The 
torque converter clutch will function normally 
once the powertrain is sufficiently warm.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise 
Cancellation System. This system is designed 
to address exhaust and engine noise. The 
system relies on four microphones embedded 
in the headliner, which monitor exhaust and 
engine noise, and assists an onboard 
frequency generator, which creates 
counteracting sound waves in the audio 
system’s speakers. This helps keep the vehicle 
quiet at idle and during drive.
POWER STEERING
The electric power steering system will give you 
good vehicle response and increased ease of 
maneuverability in tight spaces. The system will 
vary its assist to provide light efforts while 
parking and good feel while driving. If the 
electric steering system experiences a fault that 
reduces assist or prevents the vehicle from 
providing assist, you will still have the ability to 
steer the vehicle manually.
If the Steering icon is displayed and the 
“POWER STEERING SYSTEM OVER TEMP” 
message is displayed on the instrument cluster 
screen, they indicate that extreme steering 
maneuvers may have occurred which caused 
an over temperature condition in the power 
steering system. Once driving conditions are 
safe, pull over and let the vehicle idle for a few  moments until the icon and message turn off. 
Refer to “Instrument Cluster Display” in 
“Getting To Know Your Instrument Panel” for 
further information.
If the “SERVICE POWER STEERING" 
OR "POWER STEERING ASSIST OFF - 
SERVICE SYSTEM” message and a 
steering wheel icon are displayed on 
the instrument cluster screen, it indicates that 
the vehicle needs to be taken to the dealer for 
service. It is likely the vehicle has lost power 
steering assistance. Refer to “Warning Lights 
And Messages” in “Getting To Know Your 
Instrument Panel” for further information.
NOTE:
Even if the power steering assistance is no 
longer operational, it is still possible to steer 
the vehicle. Under these conditions there will 
be a substantial increase in steering effort, 
especially at low speeds and during parking 
maneuvers.
The power steering system is fully electric; it 
requires no power steering fluid.
If the condition persists, see an authorized 
dealer for service.
WARNING!
Continued operation with reduced assist 
could pose a safety risk to yourself and 
others. Service should be obtained as soon 
as possible.
20_RU_OM_EN_US_t.book  Page 234   

300STARTING AND OPERATING  
(Continued)
(Continued)
Flowing/Rising Water
Shallow Standing Water
Although your vehicle is capable of driving 
through shallow standing water, consider the 
following Warnings and Cautions before doing so.
WARNING!
Do not drive on or across a road or path 
where water is flowing and/or rising (as in 
storm run-off). Flowing water can wear away 
the road or path's surface and cause your 
vehicle to sink into deeper water. 
Furthermore, flowing and/or rising water can 
carry your vehicle away swiftly. Failure to 
follow this warning may result in injuries that 
are serious or fatal to you, your passengers, 
and others around you.
WARNING!
Driving through standing water limits your 
vehicle’s traction capabilities. Do not 
exceed 5 mph (8 km/h) when driving 
through standing water.
Driving through standing water limits your 
vehicle’s braking capabilities, which 
increases stopping distances. Therefore, 
after driving through standing water, drive 
slowly and lightly press on the brake pedal 
several times to dry the brakes.
Failure to follow these warnings may result 
in injuries that are serious or fatal to you, 
your passengers, and others around you.
CAUTION!
Always check the depth of the standing 
water before driving through it. Never drive 
through standing water that is deeper than 
the bottom of the tire rims mounted on the 
vehicle.
Determine the condition of the road or the 
path that is under water and if there are any 
obstacles in the way before driving through 
the standing water.
WARNING!  (Continued)
Do not exceed 5 mph (8 km/h) when 
driving through standing water. This will 
minimize wave effects.
Driving through standing water may cause 
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids 
(i.e., engine oil, transmission, axle, etc.) for 
signs of contamination (i.e., fluid that is 
milky or foamy in appearance) after driving 
through standing water. Do not continue to 
operate the vehicle if any fluid appears 
contaminated, as this may result in further 
damage. Such damage is not covered by 
the New Vehicle Limited Warranty.
Getting water inside your vehicle’s engine 
can cause it to lock up and stall out, and 
cause serious internal damage to the 
engine. Such damage is not covered by the 
New Vehicle Limited Warranty.
CAUTION!  (Continued)
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SERVICING AND MAINTENANCE365
Automatic Transmission 
Selection Of Lubricant 
It is important to use the proper transmission 
fluid to ensure optimum transmission 
performance and life. Use only the 
manufacturer's specified transmission fluid. 
Refer to “Fluids And Lubricants” in “Technical 
Specifications” for fluid specifications. It is 
important to maintain the transmission fluid at 
the correct level using the recommended fluid. NOTE:
No chemical flushes should be used in any 
transmission; only the approved lubricant 
should be used.
Special Additives
The manufacturer strongly recommends 
against using any special additives in the 
transmission. Automatic Transmission Fluid 
(ATF) is an engineered product and its 
performance may be impaired by supplemental 
additives. Therefore, do not add any fluid 
additives to the transmission. Avoid using 
transmission sealers as they may adversely 
affect seals.
Fluid Level Check
The fluid level is preset at the factory and does 
not require adjustment under normal operating 
conditions. Routine fluid level checks are not 
required; therefore the transmission has no 
dipstick. An authorized dealer can check your 
transmission fluid level using special service 
tools. If you notice fluid leakage or transmission 
malfunction, visit an authorized dealer 
immediately to have the transmission fluid level 
checked. Operating the vehicle with an 
improper fluid level can cause severe 
transmission damage.
Overfilling the brake fluid reservoir can 
result in spilling brake fluid on hot engine 
parts, causing the brake fluid to catch fire. 
Brake fluid can also damage painted and 
vinyl surfaces, care should be taken to 
avoid its contact with these surfaces.
Do not allow petroleum based fluid to 
contaminate the brake fluid. Brake seal 
components could be damaged, causing 
partial or complete brake failure. This could 
result in a collision.
WARNING!
 (Continued)
CAUTION!
Using a transmission fluid other than the 
manufacturer’s recommended fluid may 
cause deterioration in transmission shift 
quality and/or torque converter shudder. 
Refer to “Fluids And Lubricants” in “Technical 
Specifications” for fluid specifications.
CAUTION!
Do not use chemical flushes in your 
transmission as the chemicals can damage 
your transmission components. Such damage 
is not covered by the New Vehicle Limited 
Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an 
authorized dealer immediately. Severe 
transmission damage may occur. An 
authorized dealer has the proper tools to 
adjust the fluid level accurately.
7
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366SERVICING AND MAINTENANCE  
Fluid And Filter Changes 
Under normal operating conditions, the fluid 
installed at the factory will provide satisfactory 
lubrication for the life of the vehicle.
Routine fluid and filter changes are not 
required. However, change the fluid and filter if 
the fluid becomes contaminated (with water, 
etc.), or if the transmission is disassembled for 
any reason.
RAISING THE VEHICLE  
In the case where it is necessary to raise the 
vehicle, go to an authorized dealer or service 
station.
TIRES 
Tire Safety Information   
Tire safety information will cover aspects of the 
following information: Tire Markings, Tire 
Identification Numbers, Tire Terminology and 
Definitions, Tire Pressures, and Tire Loading.
Tire Markings 
Tire Markings
NOTE:
P (Passenger) — Metric tire sizing is based on US 
design standards. P-Metric tires have the letter 
“P” molded into the sidewall preceding the size 
designation. Example: P215/65R15 95H.
European — Metric tire sizing is based on 
European design standards. Tires designed 
to this standard have the tire size molded 
into the sidewall beginning with the section 
width. The letter "P" is absent from this tire 
size designation. Example: 215/65R15 96H.
LT (Light Truck) — Metric tire sizing is based 
on US design standards. The size designation 
for LT-Metric tires is the same as for P-Metric 
tires except for the letters “LT” that are 
molded into the sidewall preceding the size 
designation. Example: LT235/85R16.
Temporary spare tires are designed for 
temporary emergency use only. Temporary 
high pressure compact spare tires have the 
letter “T” or “S” molded into the sidewall 
preceding the size designation. Example: 
T145/80D18 103M.
High flotation tire sizing is based on US 
design standards and it begins with the tire 
diameter molded into the sidewall. Example: 
31x10.5 R15 LT.
1 — US DOT Safety Standards Code (TIN)
2 — Size Designation
3 — Service Description
4 — Maximum Load
5 — Maximum Pressure
6 — Treadwear, Traction and Tempera -
ture Grades
20_RU_OM_EN_US_t.book  Page 366