2020 CHRYSLER PACIFICA HYBRID service

STARTING AND OPERATING227
If exceptional circumstances should make it
necessary to engage the park brake while the
vehicle is in motion, push on the electric park
brake switch for as long as engagement is
desired. The BRAKE warning lamp will
illuminate, and a continuous chime will sound.
The rear stop lamps will also be illuminated
automatically while the vehicle remains in
motion. To disengage the park brake while the vehicle is
in motion, release the switch. If the vehicle is
brought to a complete stop using the park
brake, when the vehicle reaches approximately
3 mph (4.8 km/h), the park brake will remain
engaged.
In the unlikely event of a malfunction of the
Electric Park Brake system, a yellow EPB fault
lamp will illuminate. This may be accompanied
by the BRAKE warning lamp flashing. In this
case, urgent service of the electric park brake
system is required. Do not rely on the park
brake to hold the vehicle stationary.
Auto Park Brake
The Electric Park Brake can be programmed to
be applied automatically whenever the vehicle
is at a standstill and the automatic transmission
is placed in PARK. Auto Park Brake is enabled
and disabled by customer selection through the
“Customer Programmable Features” section of
the “Uconnect Settings”.
SafeHold
SafeHold is a safety feature of the Electric Park
Brake System that will engage the park brake
automatically if the vehicle is left unsecured. If
the automatic transmission is not in PARK, the
seat belt is unbuckled, the driver door is open,
the vehicle is at a standstill, and there is no
attempt to depress the brake pedal or
accelerator pedal, the park brake will
automatically engage to prevent the vehicle
from rolling.
SafeHold can be temporarily bypassed by
pushing the Electric Park Brake Switch while the
driver door is open and brake pedal is pressed.
Once manually bypassed, SafeHold will be
enabled again once the vehicle reaches
12 mph (20 km/h) or the ignition is cycled to
the OFF position and back to ON again.
Brake Service Mode
We recommend having your brakes serviced by
an authorized dealer. You should only make
repairs for which you have the knowledge and
the right equipment. You should only enter
Brake Service Mode during brake service.
When servicing your rear brakes, it may be
necessary for you or your technician to push the
rear piston into the rear caliper bore. With the
Driving the vehicle with the parking brake
engaged, or repeated use of the parking
brake to slow the vehicle may cause
serious damage to the brake system.
CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake
system malfunction is indicated. Have the
brake system serviced by an authorized
dealer immediately.
WARNING!
(Continued)
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228STARTING AND OPERATING
(Continued)
(Continued)
Electric Park Brake system, this can only be
done after retracting the Electric Park Brake
actuator. Fortunately, actuator retraction can
be done easily by entering the “Brake Service”
through the “Uconnect Settings” in your vehicle.
This menu based system will guide you through
the steps necessary to retract the EPB actuator
in order to perform rear brake service.
Brake Service Mode has requirements that
must be met in order to be activated:
The vehicle must be at a standstill.
The park brake must be unapplied.
The transmission must be in PARK or
NEUTRAL.
While in service mode, the Electric Park Brake
fault lamp will flash continuously while the
ignition switch is ON.
When brake service work is complete, the
following steps must be followed to reset the
parking brake system to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the Electric Park Brake Switch.
AUTOMATIC TRANSMISSION
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only that service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.
WARNING!
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if
the vehicle is moving. Always bring the
vehicle to a complete stop before shifting to
PARK, and verify that the transmission gear
position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is
completely stopped, and the PARK position
is properly indicated, before exiting the
vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
WARNING! (Continued)

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STARTING AND OPERATING233
If the transmission becomes extremely hot, the
“Transmission Temperature Warning Light” will
illuminate, a warning message will appear in the
instrument cluster, and the transmission may
operate differently until the transmission cools
down.
During cold temperatures, transmission
operation may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves warm
up time of the engine and transmission to
achieve maximum efficiency. Engagement of
the torque converter clutch, and shifts into 8th
or 9th gear, are inhibited until the transmission
fluid is warm refer to the “Note” under “Torque
Converter Clutch” in this section. Normal
operation will resume once the transmission
temperature has risen to a suitable level.
LOW (L)
Use this range for engine braking when
descending very steep grades. In this range, the
transmission will downshift for increased
engine braking. To access the LOW position,
push down on the gear selector and rotate it
fully clockwise.
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions. If a
condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission may operate only in a fixed gear,
or may remain in NEUTRAL. The Malfunction
Indicator Light (MIL) may be illuminated. Limp
Home Mode may allow the vehicle to be driven
to an authorized dealer for service without
damaging the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if
possible. If not, shift the transmission to
NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds. 5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission. If the
transmission cannot be reset, authorized dealer
service is required.
Torque Converter Clutch
A feature designed to improve fuel economy
has been included in the automatic
transmission on your vehicle. A clutch within the
torque converter engages automatically at
calibrated speeds. This may result in a slightly
different feeling or response during normal
operation in the upper gears. When the vehicle
speed drops or during some accelerations, the
clutch automatically disengages.
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234STARTING AND OPERATING
NOTE:
The torque converter clutch will not engage until
the engine and/or transmission is warm
(usually after 1 to 3 miles [2 to 5 km] of driving).
Because the engine speed is higher when the
torque converter clutch is not engaged, it may
seem as if the transmission is not shifting prop -
erly when the vehicle is cold. This is normal. The
torque converter clutch will function normally
once the powertrain is sufficiently warm.
ACTIVE NOISE CANCELLATION

Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed
to address exhaust and engine noise. The
system relies on four microphones embedded
in the headliner, which monitor exhaust and
engine noise, and assists an onboard
frequency generator, which creates
counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle
quiet at idle and during drive.

POWER STEERING
The electric power steering system will give you
good vehicle response and increased ease of
maneuverability in tight spaces. The system will
vary its assist to provide light efforts while
parking and good feel while driving. If the
electric steering system experiences a fault that
reduces assist or prevents the vehicle from
providing assist, you will still have the ability to
steer the vehicle manually.
If the Steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, they indicate that extreme steering
maneuvers may have occurred which caused
an over temperature condition in the power
steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If the “SERVICE POWER STEERING"
OR "POWER STEERING ASSIST OFF -
SERVICE SYSTEM” message and a
steering wheel icon are displayed on
the instrument cluster screen, it indicates that
the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power
steering assistance. Refer to “Warning Lights
And Messages” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Even if the power steering assistance is no
longer operational, it is still possible to steer
the vehicle. Under these conditions there will
be a substantial increase in steering effort,
especially at low speeds and during parking
maneuvers.
The power steering system is fully electric; it
requires no power steering fluid.
If the condition persists, see an authorized
dealer for service.
WARNING!
Continued operation with reduced assist
could pose a safety risk to yourself and
others. Service should be obtained as soon
as possible.

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STARTING AND OPERATING237
while exiting. These interior warnings will
occur regardless of whether the key fob
remains in the vehicle or is removed.
For the exterior of the vehicle, the horn will
sound three times if the fob is removed from
the vehicle and the vehicle is in the “READY”
mode.
Please consider this feature when intentionally
running the vehicle for extended periods of time
over one hour. To restart the vehicle, follow the
normal vehicle starting process.
NOTE:
If the vehicle is left in the ACC or RUN (engine
not running) position and the transmission is in
PARK, the system will automatically time out
(shut down) after an initial 30 minutes of inac -
tivity, followed by the additional amount of time
for power accessory delay selected in the radio
settings menu. Once the vehicle times out, it will
switch to the OFF position.
To Manually Turn On The Stop/Start System
After turning off the Stop/Start system, push
the Stop/Start OFF switch again (located on the
instrument panel). The light on the switch will
turn off.
System Malfunction
If there is a malfunction in the Stop/Start
system, the system will not shut down the
engine. A “SERVICE STOP/START SYSTEM”
message will appear in the instrument cluster
display and the Stop/Start telltale will remain
yellow. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If the “SERVICE STOP/START SYSTEM”
message appears in the instrument cluster
display, have the system checked by an
authorized dealer.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h).
The Speed Control buttons are located on the
right side of the steering wheel.

Speed Control Buttons

1 — On/Off
2 — SET (+)/Accel
3 — RES/Resume
4 — SET (-)/Decel
5 — CANC/Cancel
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248STARTING AND OPERATING
If weather conditions are not a factor, the driver
should examine the sensor. It may require
cleaning or removal of an obstruction. The
sensor is located in the center of the vehicle
behind the lower grille.
To keep the ACC System operating properly, it is
important to note the following maintenance
items:
Always keep the sensor clean. Carefully wipe
the sensor lens with a soft cloth. Be cautious
not to damage the sensor lens.
Do not remove any screws from the sensor.
Doing so could cause an ACC system
malfunction or failure and require a sensor
realignment.
If the sensor or front end of the vehicle is
damaged due to a collision, see an autho -
rized dealer for service.
Do not attach or install any accessories near
the sensor, including transparent material or
aftermarket grilles. Doing so could cause an
ACC system failure or malfunction. When the condition that deactivated the system
is no longer present, the system will return to
the “Adaptive Cruise Control Off” state and will
resume function by simply reactivating it.
NOTE:
If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” message occurs frequently (e.g. more
than once on every trip) without any snow, rain,
mud, or other obstruction, have the radar
sensor realigned at an authorized dealer.
“Clean Front Windshield” Warning
The “ACC/FCW Limited Functionality Clean
Front Windshield” warning will display and also
a chime will indicate when conditions
temporarily limit system performance. This
most often occurs at times of poor visibility,
such as in snow or heavy rain and fog. The ACC
system may also become temporarily blinded
due to obstructions, such as mud, dirt, or ice on
windshield, driving directly into the sun and fog
on the inside of glass. In these cases, the
instrument cluster display will show “ACC/FCW
Limited Functionality Clean Front Windshield”
and the system will have degraded
performance. The “ACC/FCW Limited Functionality Clean
Front Windshield” message can sometimes be
displayed while driving in adverse weather
conditions. The ACC/FCW system will recover
after the vehicle has left these areas. Under
rare conditions, when the camera is not
tracking any vehicles or objects in its path this
warning may temporarily occur.
If weather conditions are not a factor, the driver
should examine the windshield and the camera
located on the back side of the inside rear view
mirror. They may require cleaning or removal of
an obstruction.
When the condition that created limited
functionality is no longer present, the system
will return to full functionality.
NOTE:
If the “ACC/FCW Limited Functionality Clean
Front Windshield” message occurs frequently
(e.g. more than once on every trip) without any
snow, rain, mud, or other obstruction, have the
windshield and forward facing camera
inspected at an authorized dealer.

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STARTING AND OPERATING249
Service ACC/FCW Warning
If the system turns off, and the instrument
cluster displays “ACC/FCW Unavailable Service
Required” or “Cruise/FCW Unavailable Service
Required”, there may be an internal system
fault or a temporary malfunction that limits ACC
functionality. Although the vehicle is still
drivable under normal conditions, ACC will be
temporarily unavailable. If this occurs, try
activating ACC again later, following an ignition
cycle. If the problem persists, see an authorized
dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may
brake late or unexpectedly. The driver needs to
stay alert and may need to intervene.
Towing A Trailer
Towing a trailer is not advised when using ACC.
Offset Driving
ACC may not detect a vehicle in the same lane
that is offset from your direct line of travel, or a
vehicle merging in from a side lane. There may
not be sufficient distance to the vehicle ahead.
The offset vehicle may move in and out of the
line of travel, which can cause your vehicle to
brake or accelerate unexpectedly.

Offset Driving Condition Example

Turns And Bends
When driving on a curve with ACC engaged, the
system may decrease the vehicle speed and
acceleration for stability reasons, with no target
vehicle detected. Once the vehicle is out of the
curve the system will resume your original Set
Speed. This is a part of normal ACC system
functionality.
NOTE:
On tight turns ACC performance may be limited.
Turn Or Bend Example

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STARTING AND OPERATING257
The vehicle is close to the obstacle when the warning display shows one flashing arc and sounds a continuous tone. The following chart shows the
warning alert operation when the system is detecting an obstacle:
NOTE:

ParkSense will reduce the volume of the radio, if
on, when the system is sounding an audio tone.

Enabling And Disabling ParkSense
ParkSense can be enabled and
disabled with the ParkSense switch,
located on the switch panel below the
Uconnect display. When the ParkSense switch is pushed to
disable the system, the instrument cluster will
display the “PARKSENSE OFF” message for
approximately five seconds. Refer to
“Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further
information. When the gear selector is moved to
REVERSE and the system is disabled, the
instrument cluster display will show the “PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
The ParkSense switch LED will be on when
ParkSense is disabled or requires service. The
ParkSense switch LED will be off when the
system is enabled. If the ParkSense switch is
pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the
LED will be on.
WARNING ALERTS
Rear Distance
(inches/cm) Greater than
79 inches (200 cm) 79-59 inches
(200-150 cm) 59-47 inches
(150-120 cm) 47-39 inches
(120-100 cm) 39-25 inches
(100-65 cm) 25-12 inches
(65-30 cm) Less than
12 inches (30 cm)
Arcs — Left None NoneNoneNoneNone 2nd Flashing 1st Flashing
Arcs — Center None 6th Solid 5th Solid 4th Solid 3rd Flashing 2nd Flashing 1st Flashing Arcs — Right None NoneNoneNoneNone 2nd Flashing 1st Flashing
Audible Alert Chime NoneSingle 1/2-
Second Tone
(for rear center only) Slow
(for rear center only) Slow
(for rear center only) Fast
(for rear center only) Fast Continuous
Radio Volume Reduced No
Yes YesYesYes YesYes
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