2020 CHRYSLER PACIFICA HYBRID service

182SAFETY
(Continued)

8 Passenger Automatic Locking Retractor (ALR) Locations

If the passenger seating position is equipped
with an ALR and is being used for normal usage,
only pull the seat belt webbing out far enough to
comfortably wrap around the occupant’s
mid-section so as to not activate the ALR. If the
ALR is activated, you will hear a clicking sound
as the seat belt retracts. Allow the webbing to
retract completely in this case and then
carefully pull out only the amount of webbing
necessary to comfortably wrap around the
occupant’s mid-section. Slide the latch plate
into the buckle until you hear a "click."
In Automatic Locking Mode, the shoulder belt is
automatically pre-locked. The seat belt will still retract to remove any slack in the shoulder belt.
Use the Automatic Locking Mode anytime a
child restraint is installed in a seating position
that has a seat belt with this feature. Children
12 years old and under should always be
properly restrained in the rear seat of a vehicle
with a rear seat.
How To Engage The Automatic Locking Mode

1. Buckle the combination lap and shoulder
belt.

2. Grasp the shoulder portion and pull downward until the entire seat belt is
extracted.
3. Allow the seat belt to retract. As the seat belt retracts, you will hear a clicking sound.
This indicates the seat belt is now in the
Automatic Locking Mode.
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt
and allow it to retract completely to disengage
the Automatic Locking Mode and activate the
vehicle sensitive (emergency) locking mode.
ALR — Switchable Automatic Locking Retractor
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
WARNING!
The seat belt assembly must be replaced if
the switchable Automatic Locking Retractor
(ALR) feature or any other seat belt function
is not working properly when checked
according to the procedures in the Service
Manual.

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184SAFETY
Supplemental Restraint Systems (SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
The air bag system must be ready to protect you
in a collision. The Occupant Restraint Controller
(ORC) monitors the internal circuits and
interconnecting wiring associated with the
electrical Air Bag System Components. Your
vehicle may be equipped with the following Air
Bag System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
Air Bag Warning Light
The Occupant Restraint Controller
(ORC) monitors the readiness of the
electronic parts of the air bag system
whenever the ignition switch is in the
START or ON/RUN position. If the ignition switch
is in the OFF position or in the ACC position, the
air bag system is not on and the air bags will not
inflate.
The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes
disconnected prior to deployment. The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is first in the ON/RUN position. After the
self-check, the Air Bag Warning Light will turn
off. If the ORC detects a malfunction in any part
of the system, it turns on the Air Bag Warning
Light, either momentarily or continuously. A
single chime will sound to alert you if the light
comes on again after initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the ON/RUN position.
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit
-
tently or remains on while driving.

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SAFETY185
NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.Redundant Air Bag Warning Light
If a fault with the Air Bag Warning
Light is detected, which could affect
the Supplemental Restraint System
(SRS), the Redundant Air Bag Warning
Light will illuminate on the instrument panel.
The Redundant Air Bag Warning Light will stay
on until the fault is cleared. In addition, a single
chime will sound to alert you that the
Redundant Air Bag Warning Light has come on
and a fault has been detected. If the Redundant
Air Bag Warning Light comes on intermittently or
remains on while driving have an authorized
dealer service the vehicle immediately.
For additional information regarding the
Redundant Air Bag Warning Light refer to
“Getting To Know Your Instrument Panel”
section of this manual.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
The passenger front air bag is mounted in the
instrument panel, above the glove
compartment. The words “SRS AIRBAG” or
“AIRBAG” are embossed on the air bag covers.

Front Air Bag/Knee Bolster Locations

WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.
1 — Driver And Passenger Front Air Bags
2 — Passenger Knee Impact Bolster/Supplemen -
tal Passenger Knee Air Bag
3 — Driver Knee Impact Bolster/Supplemental
Driver Knee Air Bag
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SAFETY191
The Air Bag Warning Light in the instrument
panel will turn on whenever the OCS is unable to
classify the front passenger seat status. A
malfunction in the OCS may affect the operation
of the air bag system.
If the Air Bag Warning Light does not come
on, or stays on after you start the vehicle, or it
comes on as you drive, take the vehicle to an
authorized dealer for service immediately.
The passenger seat assembly contains critical
OCS components that may affect the Passenger
Advanced Front Air Bag inflation. In order for the
OCS to properly classify the seated weight of a
front seat passenger, the OCS components
must function as designed. Do not make any
modifications to the front passenger seat components, assembly, or to the seat cover. If
the seat, trim cover, or cushion needs service
for any reason, take the vehicle to an authorized
dealer. Only FCA US LLC approved seat
accessories may be used.
The following requirements must be strictly
followed:
Do not modify the front passenger seat
assembly or components in any way.
Do not use prior or future model year seat
covers or cushions not designated by FCA US
LLC for the specific model being repaired.
Always use the correct seat cover and
cushion specified for the vehicle.
Do not replace the seat cover or cushion with
an aftermarket seat cover or cushion.
Do not add a secondary seat cover or mat.
At no time should any Supplemental
Restraint System (SRS) component or SRS
related component or fastener be modified
or replaced with any part except those which
are approved by FCA US LLC.
Placing an object on the floor under the
front passenger seat may prevent the OCS
from working properly, which may result in
serious injury or death in a collision. Do not
place any objects on the floor under the
front passenger seat.
WARNING!
(Continued)WARNING!
Unapproved modifications or service proce -
dures to the passenger seat assembly, its
related components, seat cover or cushion
may inadvertently change the air bag
deployment in case of a frontal collision.
This could result in death or serious injury
to the front passenger if the vehicle is
involved in a collision. A modified vehicle
may not comply with required Federal
Motor Vehicle Safety Standards (FMVSS)
and/or Canadian Motor Vehicle Safety
Standards (CMVSS).
If it is necessary to modify the air bag
system for persons with disabilities,
contact an authorized dealer.
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SAFETY195
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system. If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu
-
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not perma -
nent and normally heal quickly. However, if
you haven’t healed significantly within a few
days, or if you have any blistering, see your
doctor immediately.

As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or
throat irritation, move to fresh air. If the irrita -
tion continues, see your doctor. If these parti -
cles settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:
Air bag covers may not be obvious in the inte
-
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.
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SAFETY197
(Continued)
Maintaining Your Air Bag System Event Data Recorder (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems
performed. The EDR is designed to record data related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to
record such data as:
How various systems in your vehicle were
operating;
Whether or not the driver and passenger
safety belts were buckled/fastened;
How far (if at all) the driver was depressing
the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
NOTE:
EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving
conditions and no personal data (e.g., name,
gender, age, and crash location) are recorded.
However, other parties, such as law enforce -
ment, could combine the EDR data with the type
of personally identifying data routinely acquired
during a crash investigation.
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.
It is dangerous to try to repair any part of
the air bag system yourself. Be sure to tell
anyone who works on your vehicle that it
has an air bag system.

Do not attempt to modify any part of your air
bag system. The air bag may inflate acciden -
tally or may not function properly if modifica -
tions are made. Take your vehicle to an
authorized dealer for any air bag system
service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening
of seat attachment bolts), take the vehicle to
an authorized dealer. Only manufacturer
approved seat accessories may be used. If it
is necessary to modify the air bag system for
persons with disabilities, contact an autho -
rized dealer.

WARNING! (Continued)
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SAFETY217
(Continued)
Safety Checks You Should Make Inside The
Vehicle
Seat Belts
Inspect the seat belt system periodically,
checking for cuts, frays, and loose parts.
Damaged parts must be replaced immediately.
Do not disassemble or modify the system.
Front seat belt assemblies must be replaced
after a collision. Rear seat belt assemblies must
be replaced after a collision if they have been
damaged (i.e., bent retractor, torn webbing,
etc.). If there is any question regarding seat belt
or retractor condition, replace the seat belt.
Air Bag Warning Light
The Air Bag warning light will turn on for four
to eight seconds as a bulb check when the
ignition switch is first turned to ON/RUN. If the
light is either not on during starting, stays on, or
turns on while driving, have the system
inspected at an authorized dealer as soon as
possible. After the bulb check, this light will
illuminate with a single chime when a fault with
the Air Bag System has been detected. It will stay on until the fault is removed. If the light
comes on intermittently or remains on while
driving, have an authorized dealer service the
vehicle immediately.
Refer to “Occupant Restraint Systems” in
“Safety” for further information.
Defroster
Check operation by selecting the defrost mode
and place the blower control on high speed. You
should be able to feel the air directed against
the windshield. See an authorized dealer for
service if your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your
vehicle. Only use a floor mat that does not
interfere with the operation of the accelerator,
brake or clutch pedals. Only use a floor mat that
is securely attached using the floor mat
fasteners so it cannot slip out of position and
interfere with the accelerator, brake or clutch
pedals or impair safe operation of your vehicle
in other ways.
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to
interfere with the accelerator, brake, or clutch
pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT
install your floor mat upside down or turn
your floor mat over. Lightly pull to confirm
mat is secured using the floor mat
fasteners on a regular basis.
ALWAYS REMOVE THE EXISTING FLOOR
MAT FROM THE VEHICLE before
installing any other floor mat. NEVER install
or stack an additional floor mat on top of an
existing floor mat.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that
cannot be properly attached and secured to
your vehicle. If a floor mat needs to be
replaced, only use a FCA approved floor
mat for the specific make, model, and year
of your vehicle.
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STARTING AND OPERATING225
While cruising, brief full-throttle acceleration
within the limits of local traffic laws contributes
to a good break-in. Wide-open throttle
acceleration in low gear can be detrimental and
should be avoided.
The engine oil installed in the engine at the
factory is a high-quality energy conserving type
lubricant. Oil changes should be consistent with
anticipated climate conditions under which
vehicle operations will occur. For the
recommended viscosity and quality grades,
refer to “Dealer Service” in “Servicing And
Maintenance”.
NOTE:
A new engine may consume some oil during its
first few thousand miles (kilometers) of opera -
tion. This should be considered a normal part of
the break-in and not interpreted as a problem.PARK BRAKE
Electric Park Brake (EPB)
Your vehicle is equipped with an Electric Park
Brake System (EPB) that offers simple
operation, and some additional features that
make the park brake more convenient and
useful.
The park brake is primarily intended to prevent
the vehicle from rolling while parked. Before
leaving the vehicle, make sure that the park
brake is applied. Also, be certain to leave the
transmission in PARK.
You can engage the park brake in two ways;
Manually, by applying the park brake switch.
Automatically, by enabling the Auto Park
Brake feature in the customer programmable
features section of the Uconnect Settings. The park brake switch is located in the
integrated center stack.

Electric Park Brake Switch

To apply the park brake manually, push the
switch momentarily. You may hear a slight
whirring sound from the back of the vehicle
while the park brake engages. Once the park
brake is fully engaged, the BRAKE warning lamp
in the instrument cluster and an indicator on
the switch will illuminate. If your foot is on the
brake pedal while you apply the park brake, you
may notice a small amount of brake pedal
movement. The park brake can be applied even
when the ignition switch is OFF, however, it can
only be released when the ignition switch in the
ACC or ON/RUN position.
CAUTION!
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.
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