2020 CHEVROLET SUBURBAN service

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
206 Driving and Operating
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
The vehicle may have an electric
steering column lock. The lock is
activated when the ignition is turned
off and either front door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with
the wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service.
If the vehicle must be shut off in an
emergency:1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition off. The shift lever must
be in P (Park) to turn the
ignition off.
4. Set the parking brake. See Parking Brake 0228.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds. ACC/ACCESSORY (Amber
Indicator Light) :
This mode allows
some electrical accessories to be
used when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to off after
five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator
Light) : This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
the button once will turn the ignition
on. Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts.
See Starting the Engine 0209.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 207
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Mode. The
instruments and audio systems will
operate as they do when the ignition
is on, but the vehicle will not be able
to be driven. The engine will not
start in Service Mode. Press the
button again to turn the ignition off.
Ignition Positions (Key
Access)
0. Stopping the Engine/LOCK/OFF
1. ACC/ACCESSORY2. ON/RUN
3. START
The ignition switch has four
positions.
To shift out of P (Park), the ignition
must be in ON/RUN and the brake
pedal must be applied.
0 (Stopping the Engine/LOCK/
OFF) :
This position turns off the
vehicle. It also locks the ignition, the
transmission, and the steering
column, if equipped with a locking
steering column.To turn off the vehicle: 1. Make sure that the vehicle is
stopped.
2. Shift to P (Park).
3. Continue to hold the brake pedal, then set the parking
brake. See Parking Brake
0 228.
4. Push the key all the way in the steering column (1), then turn
the key to LOCK/OFF (2).
5. Remove the key.
6. Release the brake pedal.
See your dealer if the key can be
removed in any other position.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) 0212.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
If equipped with a locking steering
column, the steering can bind with
the front wheels turned off center,
which may prevent key rotation out
of LOCK/OFF. If this happens, move
the steering wheel from right to left

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
208 Driving and Operating
while turning the key to ACC/
ACCESSORY. If this does not work,
then the vehicle needs service.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, turn off the vehicle
only in an emergency.
In an emergency, if the vehicle
cannot be pulled over and must be
turned off while driving: 1. Push the key all the way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force. 3. Shift the vehicle to N (Neutral).
This can be done while the
vehicle is moving. Continue
braking and steer the vehicle to
a safe location.
4. Come to a complete stop.
5. Shift to P (Park).
6. Push the key all the way in toward the steering column (1),
then turn the ignition to
LOCK/OFF (2).
7. Set the parking brake. See Parking Brake 0228.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand. 1 (ACC/ACCESSORY) :
This
position allows features such as the
infotainment system to operate
while the vehicle is off. It also
unlocks the steering column,
if equipped with a locking steering
column. Use this position if the
vehicle must be pushed or towed.
See Retained Accessory Power
(RAP) 0212.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
214 Driving and Operating
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release system is
designed to prevent movement of
the shift lever out of P (Park), unless
the ignition is on and the brake
pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. SeeJump Starting - North
America 0363.
To shift out of P (Park): 1. Apply the brake pedal.
2. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park): 1. Ease the pressure on the shift lever. 2. While holding down the brake
pedal, push the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, then have the vehicle
serviced soon.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Active Fuel Management
Vehicles with V8 engines may have
Active Fuel Management. This
system allows the engine to operate
on either all or half of its cylinders,
depending on the driving conditions. When less power is required, such
as cruising at a constant vehicle
speed, the system will operate in
the half cylinder mode, allowing the
vehicle to achieve better fuel
economy. When greater power
demands are required, such as
accelerating from a stop, passing,
or merging onto a freeway, the
system will maintain full-cylinder
operation.
If the vehicle has an Active Fuel
Management indicator, see
Driver
Information Center (DIC) (Base
Level) 0145 or
Driver Information Center (DIC)
(Uplevel) 0147 for more information
on using this display.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running,
be sure it will not move and there is
adequate ventilation.
See Shifting Into Park 0212 and
Engine Exhaust 0215.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
242 Driving and Operating
ACC may detect a vehicle that is
not in your lane and apply the
brakes.
ACC may occasionally provide an
alert and/or braking that is
considered unnecessary. It could
respond to vehicles in different
lanes, signs, guardrails, and other
stationary objects when entering or
exiting a curve. This is normal
operation. The vehicle does not
need service.Other Vehicle Lane Changes
ACC will not detect a vehicle ahead
until it is completely in the lane. The
brakes may need to be manually
applied.
Do Not Use ACC on Hills and
When Towing a Trailer
Do not use ACC when driving on
steep hills or when towing a trailer.
ACC will not detect a vehicle in the
lane while driving on steep hills. The
driver will often need to take over
acceleration and braking on steep
hills, especially when towing a
trailer. If the brakes are applied, the
ACC disengages.
Disengaging ACC
There are three ways to
disengage ACC:
.
Step lightly on the brake pedal.
. Press
*.
. Press
5.
Erasing Speed Memory
The cruise control set speed is
erased from memory if
5is pressed
or if the ignition is turned off.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
250 Driving and Operating
Tailgating Alert
The vehicle-ahead indicator will
display amber when you are
following a vehicle ahead much too
closely.
Selecting the Alert Timing
The Collision Alert control is on the
steering wheel. Press
[/3to
set the FCA timing to Far, Medium,
Near, or on some vehicles, Off. The
first button press shows the current
setting on the DIC. Additional button
presses will change this setting. The
chosen setting will remain until it is
changed and will affect the timing of
both the Collision Alert and the
Tailgating Alert features. The timing
of both alerts will vary based on
vehicle speed. The faster the
vehicle speed, the farther away the
alert will occur. Consider traffic and
weather conditions when selecting the alert timing. The range of
selectable alert timing may not be
appropriate for all drivers and
driving conditions.
If your vehicle is equipped with
Adaptive Cruise Control (ACC),
changing the FCA timing setting
automatically changes the ACC
following gap setting (Far, Medium,
or Near).
Unnecessary Alerts
FCA may provide unnecessary
alerts for turning vehicles, vehicles
in other lanes, objects that are not
vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to
operate properly, this may correct
the issue:
.
Clean the outside of the
windshield in front of the
rearview mirror.
. Clean the entire front of the
vehicle. .
Clean the headlamps.
For cleaning instructions, see
“Washing the Vehicle” under
Exterior Care 0371.
System operation may also be
limited under snow, heavy rain,
or road spray conditions.
Automatic Emergency
Braking (AEB)
If the vehicle has Forward Collision
Alert (FCA), it also has AEB, which
includes Intelligent Brake
Assist (IBA). When the system
detects a vehicle ahead in your path
that is traveling in the same
direction that you may be about to
crash into, it can provide a boost to
braking or automatically brake the
vehicle. This can help avoid or
lessen the severity of crashes when
driving in a forward gear. Depending
on the situation, the vehicle may
automatically brake moderately or
hard. This automatic emergency
braking can only occur if a vehicle is
detected. This is shown by the FCA

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
252 Driving and Operating
{Warning
IBA may increase vehicle braking
in situations when it may not be
necessary. You could block the
flow of traffic. If this occurs, take
your foot off the brake pedal and
then apply the brakes as needed.
AEB and IBA can be disabled
through vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0154.
{Warning
Using AEB or IBA while towing a
trailer could cause you to lose
control of the vehicle and crash.
Turn the system to Alert, or if the
vehicle has ACC to Off, when
towing a trailer.
A system unavailable message may
display if:
. The front of the vehicle or
windshield is not clean. .
Heavy rain or snow is interfering
with object detection.
. There is a problem with the
StabiliTrak/Electronic Stability
Control (ESC) system.
The AEB system does not need
service.
Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists
drivers with avoiding crashes that
occur with moving vehicles in the
side blind zone (or spot) areas.
When the vehicle is in a forward
gear, the left or right side mirror
display will light up if a moving
vehicle is detected in that blind
zone. If the turn signal is activated
and a vehicle is also detected on
the same side, the display will flash
as an extra warning not to change
lanes. Since this system is part of
the Lane Change Alert (LCA)
system, read the entire LCA section
before using this feature.
Lane Change Alert (LCA)
If equipped, the LCA system is a
lane-changing aid that assists
drivers with avoiding lane change
crashes that occur with moving
vehicles in the side blind zone (or
spot) areas or with vehicles rapidly
approaching these areas from
behind. The LCA warning display
will light up in the corresponding
outside mirror and will flash if the
turn signal is on.
{Warning
LCA does not alert the driver to
vehicles outside of the system
detection zones, pedestrians,
bicyclists, or animals. It may not
provide alerts when changing
lanes under all driving conditions.
Failure to use proper care when
changing lanes may result in
injury, death, or vehicle damage.
Before making a lane change,
always check mirrors, glance over
your shoulder, and use the turn
signals.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
254 Driving and Operating
the vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer. LCA may alert to objects
attached to the vehicle, such as a
trailer, bicycle, or object extending
out to either side of the vehicle.
Attached objects may also interfere
with the detection of vehicles. This
is normal system operation; the
vehicle does not need service.
LCA may not always alert the driver
to vehicles in the next lane over,
especially in wet conditions or when
driving on sharp curves. The system
does not need to be serviced. The
system may light up due to
guardrails, signs, trees, shrubs, and
other non-moving objects. This is
normal system operation; the
vehicle does not need service.
LCA may not operate when the LCA
sensors in the left or right corners of
the rear bumper are covered with
mud, dirt, snow, ice, or slush, or in
heavy rainstorms. For cleaning
instructions, see "Washing the
Vehicle" underExterior Care0371.
If the DIC still displays the system unavailable message after cleaning
both sides of the vehicle toward the
rear corners of the vehicle, see your
dealer.
If the LCA displays do not light up
when moving vehicles are in the
side blind zone or are rapidly
approaching this zone and the
system is clean, the system may
need service. Take the vehicle to
your dealer.
Radio Frequency Information
See
Radio Frequency Statement
0 410.
Lane Keep Assist (LKA)
If equipped, LKA may help avoid
crashes due to unintentional lane
departures. This system uses a
camera to detect lane markings
between 60 km/h (37 mph) and
180 km/h (112 mph). It may assist by
gently turning the steering wheel if
the vehicle approaches a detected
lane marking. It may also provide a
Lane Departure Warning (LDW)
alert if the vehicle crosses a
detected lane marking. LKA can be overridden by turning the steering
wheel. This system is not intended
to keep the vehicle centered in the
lane. LKA will not assist and alert if
the turn signal is active in the
direction of lane departure, or if it
detects that you are accelerating,
braking or actively steering.
{Warning
The LKA system does not
continuously steer the vehicle.
It may not keep the vehicle in the
lane or give a Lane Departure
Warning (LDW) alert, even if a
lane marking is detected.
The LKA and LDW systems
may not:
. Provide an alert or enough
steering assist to avoid a
lane departure or crash.
. Detect lane markings under
poor weather or visibility
conditions. This can occur if
the windshield or
headlamps are blocked by
(Continued)