2020 CHEVROLET SUBURBAN service

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
422 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 422
Connections . . . . . . . . . . . . . . . . . . 423
Diagnostics . . . . . . . . . . . . . . . . . . . 424
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Connected Services 423
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
424 Connected Services
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
Index 427
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 123
Charging System Light . . . . . . . . . 137
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 137
Ignition Transmission Lock . . . .311
Child Restraints Infants and Young Children . . . . . 89
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 94
Older Children . . . . . . . . . . . . . . . . . . 87
Securing . . . . . . . . . . . . 104, 106, 107
Systems . . . . . . . . . . . . . . . . . . . . . . . . 91
Child-View Mirror . . . . . . . . . . . . . . . . 40
Circuit Breakers . . . . . . . . . . . . . . . . 319
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 371
Interior Care . . . . . . . . . . . . . . . . . . 376
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 178
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Cluster, Instrument . . . . . . . . . . . . . 127
Collision Damage Repair . . . . . . . 407
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .110
Compass . . . . . . . . . . . . . . . . . . . . . . . 120 Connected Services
Connections . . . . . . . . . . . . . . . . . . 423
Diagnostics . . . . . . . . . . . . . . . . . . . 424
Navigation . . . . . . . . . . . . . . . . . . . . 422
Connections Connected Services . . . . . . . . . . 423
Control
Hill Descent . . . . . . . . . . . . . . . . . . 231
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 229
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 141
Control of a Vehicle . . . . . . . . . . . . . 189
Convenience Net . . . . . . . . . . . . . . . 113
Convex Mirrors . . . . . . . . . . . . . . . . . . 36
Coolant Engine Temperature Gauge . . 134
Cooling . . . . . . . . . . . . . . . . . . . . 178, 182
Cooling System . . . . . . . . . . . . . . . . . 301
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 406
Cruise Control . . . . . . . . . . . . . . . . . . 232 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Cruise Control, Adaptive . . . . . . . . 235
Cupholders . . . . . . . . . . . . . . . . . . . . . 110
Customer Assistance . . . . . . . . . . . 403 Offices . . . . . . . . . . . . . . . . . . . . . . . . 402 Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 403
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 409
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 400
Cybersecurity . . . . . . . . . . . . . . . . . . . 412
D
Damage Repair, Collision . . . . . . . 407
Danger, Warning, and Caution . . . . 2
Data Collection Infotainment System . . . . . . . . . . 413
OnStar . . . . . . . . . . . . . . . . . . . . . . . 413
Data Recorders, Event . . . . . . . . . 412
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 170
Defensive Driving . . . . . . . . . . . . . . . 188
Delayed Locking . . . . . . . . . . . . . . . . . 25
Diagnostics Connected Services . . . . . . . . . . 424
Distracted Driving . . . . . . . . . . . . . . . 187
Dome Lamps . . . . . . . . . . . . . . . . . . . 173
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 144
Delayed Locking . . . . . . . . . . . . . . . . 25
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
Index 429
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 308
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 222
Washer . . . . . . . . . . . . . . . . . . . . . . . 306
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 172 Bulb Replacement . . . . . . . . . . . . 316
Folding Mirrors . . . . . . . . . . . . . . . . . . 37
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 248
Four-Wheel Drive . . . . . . . . . . 222, 310
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 410
Front Axle . . . . . . . . . . . . . . . . . . . . . . 310
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 46
Heated and Ventilated . . . . . . . . . . 53
Front Turn Signal Lamps . . . . . . . 316
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 258
Economy, Driving for Better . . . 187
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 261
Filling the Tank . . . . . . . . . . . . . . . 259
Foreign Countries . . . . . . . . . . . . 258
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 132
Low Fuel Warning Light . . . . . . . 143 Management, Active . . . . . . . . . . 214
Prohibited Fuels . . . . . . . . . . . . . . 257
Recommended . . . . . . . . . . . . . . . 257
Top Tier . . . . . . . . . . . . . . . . . . . . . . 256
Full-Size Spare Tire . . . . . . . . . . . . 362
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 320
Fuses and Circuit Breakers . . . 319
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 324, 327
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 329
G
Garage Door Opener . . . . . . . . . . . 163Programming . . . . . . . . . . . . . . . . . 163
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 314
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 134
Engine Oil Pressure . . . . . . . . . . 133
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Odometer . . . . . . . . . . . . . . . . . . . . . 131
Speedometer . . . . . . . . . . . . . . . . . 131
Tachometer . . . . . . . . . . . . . . . . . . . 131
Trip Odometer . . . . . . . . . . . . . . . . 131
Voltmeter . . . . . . . . . . . . . . . . . . . . . 134 Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 126
General Information Service and Maintenance . . . . . 381
Towing . . . . . . . . . . . . . . . . . . . . . . . . 262
Vehicle Care . . . . . . . . . . . . . . . . . . 284
Glass Replacement . . . . . . . . . . . . . 313
Glove Box . . . . . . . . . . . . . . . . . . . . . . 110
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 404
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 315
Hazard Warning Flashers . . . . . . . 171
Head Restraints . . . . . . . . . . . . . . . . . 45
Head-up Display . . . . . . . . . . . . . . . . 150
Headlamps . . . . . . . . . . . . . . . . . . . . . 316Aiming . . . . . . . . . . . . . . . . . . . . . . . . 315
Automatic . . . . . . . . . . . . . . . . . . . . . 170
Bulb Replacement . . . . . . . . . . . . 315
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 170
Flash-to-Pass . . . . . . . . . . . . . . . . . 170
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 315
High-Beam On Light . . . . . . . . . . 143
High/Low Beam Changer . . . . . 169
Lamps On Reminder . . . . . . . . . 144

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
432 Index
N
NavigationConnected Services . . . . . . . . . . 422
Net, Convenience . . . . . . . . . . . . . . 113
New Vehicle Break-In . . . . . . . . . . . 204
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 131 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 191 Driving . . . . . . . . . . . . . . . . . . . . . . . . 191
Recovery . . . . . . . . . . . . . . . . . . . . . 190
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 293
Engine Oil Life System . . . . . . . 295
Engine Oil Pressure Gauge . . . 133
Older Children, Restraints . . . . . . . 87
Online Owner Center . . . . . . . . . . . 403
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 413
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 416
OnStar Emergency . . . . . . . . . . . . . 415
OnStar Overview . . . . . . . . . . . . . . . 414
OnStar Security . . . . . . . . . . . . . . . . 416
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 172 Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . 121
Overheating, Engine . . . . . . . . . . . . 305
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 214
Park Assist . . . . . . . . . . . . . . . . . . . . . 244
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 228
Brake and P (Park)
Mechanism Check . . . . . . . . . . 312
Extended . . . . . . . . . . . . . . . . . . . . . 214
Over Things That Burn . . . . . . . 214
Parking or Backing
Assistance Systems . . . . . . . . . . 244
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 136
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Passenger Sensing System . . . . . 81
Perchlorate Materials Requirements, California . . . . . . 285
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 154 Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 25
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Outlets . . . . . . . . . . . . . . . . . . . . . . . 121
Protection, Battery . . . . . . . . . . . . 176
Retained Accessory (RAP) . . . 212
Seat Adjustment . . . . . . . . . . . . . . . . 47
Windows . . . . . . . . . . . . . . . . . . . . . . . 40
Power Assist Steps . . . . . . . . . . . . . . 32
Pregnancy, Using Seat Belts . . . . 71
Privacy Vehicle Data Recording . . . . . . . 412
Program Courtesy Transportation . . . . . . 406
Prohibited Fuels . . . . . . . . . . . . . . . . 257
Proposition 65 Warning,
California . . . . . . . . . . . .285, 309, 363, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 409
R
Radio Frequency Statement . . . . 410
Reading Lamps . . . . . . . . . . . . . . . . . 174
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 311

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
434 Index
Reclining Seatbacks . . . . . . . . . . . . 48
Second Row . . . . . . . . . . . . . . . . . . . . 55
Third Row Seat . . . . . . . . . . . . . . . . . 59
Second Row Seats . . . . . . . . . . . . . . 55
Securing Child Restraints . . . . . . . . . . .104, 106, 107
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 143
OnStar . . . . . . . . . . . . . . . . . . . . . . . 416
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 185 Accessories andModifications . . . . . . . . . . . . . . . . 285
Doing Your Own Work . . . . . . . . 286
Maintenance Records . . . . . . . . 395
Maintenance, General Information . . . . . . . . . . . . . . . . . . 381
Parts Identification . . . . . . . . . . . . 396
Scheduling Appointments . . . . . 406
Services
Special Application . . . . . . . . . . . 388
Servicing the Airbag . . . . . . . . . . . . . 85
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 311
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 212 Out of Park . . . . . . . . . . . . . . . . . . . 214
Side Blind Zone Alert (SBZA) . . . 252
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 171
Special Application Services . . . . 388
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 397
Speedometer . . . . . . . . . . . . . . . . . . . 131
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 142
Start Assist, Hill . . . . . . . . . . . . . . . . . 228
Start Vehicle, Remote . . . . . . . . . . . 23
Starter Switch Check . . . . . . . . . . . 311
Starting the Engine . . . . . . . . . . . . . 209
Steering . . . . . . . . . . . . . . . . . . . . . . . . 189 Heated Wheel . . . . . . . . . . . . . . . . .117
Wheel Adjustment . . . . . . . . . . . . .116
Wheel Controls . . . . . . . . . . . . . . . .117
Steps Power Assist . . . . . . . . . . . . . . . . . . . 32
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 317
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . 111
Center Console . . . . . . . . . . . . . . . .112
Convenience Net . . . . . . . . . . . . . .113 Floor Console . . . . . . . . . . . . . . . . .113
Glove Box . . . . . . . . . . . . . . . . . . . . .110
Instrument Panel . . . . . . . . . . . . . .110
Roof Rack System . . . . . . . . . . . . .113
Sunglasses . . . . . . . . . . . . . . . . . . . . 111
Storage Compartments . . . . . . . . . 110
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 198
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 42
Sunglass Storage . . . . . . . . . . . . . . . 111
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 248
Infotainment . . . . . . . . . . . . . 177, 413
Roof Rack . . . . . . . . . . . . . . . . . . . . .113
Systems Driver Assistance . . . . . . . . . . . . . 243
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 131
TaillampsBulb Replacement . . . . . . . . . . . . 317
Text Telephone (TTY) Users . . . . 403
Theft-Deterrent Systems . . . . . . . . . 35