2020 CHEVROLET SUBURBAN service

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 29
.Pressbtwice quickly on the
RKE transmitter until the liftgate
moves.
. Press
8on the overhead
console. The driver door must
be unlocked or locked without
the security armed.
. Press the touch pad on the
underside of the liftgate handle
after unlocking all doors.
If equipped with Keyless Access,
a locked vehicle can be opened
if the RKE transmitter is within
1 m (3 ft) of the touch pad.
.Presslon the bottom edge of
the liftgate next to the latch to
close.
Press any liftgate button, the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to stop it.
Pressing any liftgate button or
pressing
btwice quickly on the
RKE transmitter restarts the
operation in the reverse direction.
Pressing the touch pad on the
liftgate handle will restart the
motion, but only in the opening
direction.
Caution
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled in extremely
low temperatures, or after repeated
power cycling over a short period of time. If this occurs, the liftgate can
still be operated manually. Select
OFF on the liftgate switch.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the
liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. Remove any excess weight.
A repetitive chime will sound while
the falling liftgate detection feature
is operating. If the liftgate continues
to automatically close after opening,
see your dealer for service before
using the power liftgate.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 35
Immobilizer
SeeRadio Frequency Statement
0 410.
Immobilizer Operation
(Key Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the ignition is turned
from off to on.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system. When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. It may be
necessary to check the fuse. See
Fuses and Circuit Breakers
0319.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer.
It is possible for the immobilizer
system to learn new or replacement
keys. Up to eight keys can be
programmed for the vehicle. To
program additional keys, see Keys
(Keyless Access) 09or
Keys (Key Access) 010. To
program additional transmitters, see
your dealer. Do not leave the key or device that
disarms or deactivates the vehicle
theft system in the vehicle.
See your dealer to get a new key
blank cut exactly as the ignition key
that operates the system.
Immobilizer Operation
(Keyless Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when ENGINE START/
STOP is pressed and a valid
transmitter is found in the vehicle.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
36 Keys, Doors, and Windows
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
be undamaged, try another
transmitter. Or, you may try placing
the transmitter in the front
cupholder. See“Starting the Vehicle
with a Low Transmitter Battery” under
Remote Keyless Entry (RKE)
System Operation (Key Access)
0 13 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
front cupholder, the vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
80 Seats and Restraints
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
(Continued)
Warning (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Seats and Restraints 81
crash. SeeVehicle Data
Recording and Privacy 0412
and
Event Data Recorders 0412.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
United States
Canada and Mexico
The words ON and OFF, or the
symbols for on and off, will be
visible during the system check.
When the system check is
complete, either the word ON or
OFF, or the symbol for on or off, will
be visible. See Passenger Airbag
Status Indicator 0136.
The passenger sensing system
turns off the front outboard
passenger frontal airbag under
certain conditions. No other airbag
is affected by the passenger
sensing system.
The passenger sensing system
works with sensors that are part of
the front outboard passenger seat
and seat belt. The sensors are
designed to detect the presence of
a properly seated occupant and determine if the front outboard
passenger frontal airbag should be
allowed to inflate or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
Whenever possible, children aged
12 and under should be secured in
a rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag inflates.
{Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the passenger frontal
airbag inflates. This is because
the back of the rear-facing child
restraint would be very close to
the inflating airbag. A child in a
forward-facing child restraint can
be seriously injured or killed if the
(Continued)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
82 Seats and Restraints
Warning (Continued)
passenger frontal airbag inflates
and the passenger seat is in a
forward position.
Even if the passenger sensing
system has turned off the
passenger frontal airbag, no
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though the
airbag is turned off.
Never put a rear-facing child
restraint in the front seat, even if
the airbag is off. If securing a
forward-facing child restraint in
the front outboard passenger
seat, always move the seat as far
back as it will go. It is better to
secure child restraints in the rear
seat. Consider using another
vehicle to transport the child
when a rear seat is not available.The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if:
.
The front outboard passenger
seat is unoccupied.
. The system determines an infant
is present in a child restraint.
. A front outboard passenger
takes his/her weight off of the
seat for a period of time.
. There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the front
outboard passenger frontal airbag,
the OFF indicator will light and stay
lit as a reminder that the airbag is
off. See Passenger Airbag Status
Indicator 0136.
The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
anytime the system senses that a
person of adult size is sitting
properly in the front outboard
passenger seat. When the passenger sensing
system has allowed the airbag to be
enabled, the ON indicator will light
and stay lit as a reminder that the
airbag is active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag, depending upon the
person's seating posture and body
build. Everyone in the vehicle who
has outgrown child restraints should
wear a seat belt properly
—whether
or not there is an airbag for that
person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
(Continued)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Seats and Restraints 85
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. SeeAdding Equipment to
the Airbag-Equipped Vehicle 085
for more information about
modifications that can affect how
the system operates.
The ON indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
(Continued)
Warning (Continued)
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0409.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
(Continued)
Warning (Continued)
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, airbag wiring, or front
center console

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
86 Seats and Restraints
.Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger's seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim, or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat heater or a comfort enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See
Passenger Sensing System
0 81.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0348 for additional
important information.
If the vehicle must be modified
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
0 402.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0136.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? 076. See your dealer
for service.