Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
74 Seats and Restraints
For airbag locations, seeWhere Are
the Airbags? 071.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by seat belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections. But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When
Should an Airbag Inflate? 073.
Airbags should never be regarded
as anything more than a supplement
to seat belts.
What Will You See after
an Airbag Inflates?
After frontal and seat-mounted side
impact airbags inflate, they quickly
deflate, so quickly that some people
may not even realize the airbags
inflated. Roof-rail airbags may still
be at least partially inflated for some
time after they inflate. Some
components of the airbag module
may be hot for several minutes. For
location of the airbags, see Where
Are the Airbags? 071.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the
fuel system after the airbags inflate.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 193
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, driveline,
steering, suspension, wheels, tires,
and exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. See theMaintenance
Schedule 0437.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.
Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0375.
. Turn off cruise control.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
282 Driving and Operating
{Warning
If a fire starts while you are
refueling, do not remove the fill
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Caution
If a new fuel cap is needed, get
the right type of cap from your
dealer. The wrong type of fuel cap
may not fit properly, may turn on
the malfunction indicator lamp,
and could damage the fuel
system and emissions system.
SeeMalfunction Indicator Lamp
(Check Engine Light) 0135.
Filling a Portable Fuel
Container
{Warning
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You or others could be
badly burned and the vehicle
could be damaged. To help avoid
injury to you and others:
. Dispense fuel only into
approved containers.
. Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, in a pickup
bed, or on any surface other
than the ground.
. Bring the fill nozzle in
contact with the inside of
the fill opening before
operating the nozzle.
Maintain contact until filling
is complete.
(Continued)
Warning (Continued)
.Keep sparks, flames, and
smoking materials away
from fuel.
. Do not use electronic
devices while pumping fuel.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
300 Driving and Operating
Trailer Lamps
Always check that all trailer lamps
are working at the beginning of each
trip, and periodically on longer trips.
If equipped, the Trailering App will
monitor the RH turn/brake lamp
circuit, LH turn/brake lamp circuit,
running lamp circuit, and reverse
lamp circuits on the trailer. DIC
messages and Trailering App alerts
may be displayed if lighting circuit
issues are detected on the trailer.
Pressing START LIGHT TEST in the
Trailering App automatically
activates the trailer lamps. The
Trailering App is not a substitute for
manually inspecting your trailer
lamps. SeeTrailering App 0306.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals will illuminate to indicate
the vehicle is turning, changing
lanes, or stopping. When towing a
trailer, the arrows on the instrument
cluster will illuminate even if the
trailer is not properly connected or
the bulbs are burned out.
Tow/Haul Mode
For instructions on how to enter
Tow/Haul Mode, see Driver Mode
Control 0234.
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. See Tow/Haul Mode 0223.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle's Gross
Combined Weight Rating (GCWR).
See “Trailer Weight ”under Trailer
Towing 0288.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. Through rolling terrain.
. In stop-and-go traffic.
. In busy parking lots.
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and transmission driving characteristics,
heavy or light steering efforts, and
reduced fuel economy.
Integrated Trailer Brake
Control System
The vehicle may have an Integrated
Trailer Brake Control (ITBC) system
for use with electric trailer brakes or
most electric over hydraulic trailer
brake systems. These instructions
apply to both types of electric trailer
brakes.
This symbol is on the Trailer Brake
Control Panel on vehicles with an
ITBC system. The power output to
the trailer brakes is proportional to
the amount of vehicle braking. This
available power output to the trailer
brakes can be adjusted to a wide
range of trailering situations.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 313
Cameras
1. Rear Trailer Not Connected/Preview, if equipped
2. Interior Trailer Not Connected/Preview,
if equipped
3. Transparent Trailer Not Set Up/Preview, if equipped
The Cameras Status view displays
status of trailer cameras.
Touch a connected camera to
preview the camera image.
Touch the Transparent Trailer option
to enter Transparent Trailer Setup if
setup is not complete.
Guest Trailer Status View
Touch the Guest Trailer Profile for
the status views.
The Guest Trailer Profile Status
view shows:
.Truck
. Trailer
. Connections
. Cameras, if equipped
The Trailer Status view displays
mileage information. Touch to edit,
and follow the on-screen prompts.
Mileage and fuel economy will reset
after the trailer disconnects. The
Cameras Status view displays
status of trailer cameras. Touch a
connected camera to preview the
camera image.
Checklist View
This view shows the recommended
steps to take before towing a trailer.
Touch the box next to each item if
that step has been completed. Touch
pto access a detailed
view of each step. Within each
detailed view, touch Next and
Previous to navigate between steps.
Touch Clear All to clear the
completed statuses from all items in
the current checklist.
The checklist is unique to the Trailer
Profile based on hitch type; for
example, the steps involve different
details between conventional,
gooseneck, and fifth-wheel hitch
types.
Custom Checklist Items
For each of the Trailer Profile
checklists, there is an option to
create custom items to view in the
checklist. The custom item will
appear at the bottom of the
checklist.
Guest Trailer and No Trailer
Connected
If Guest Trailer Profile is active or if
no trailer is connected, the checklist
will show all of the checklists
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
462 Customer Information
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.