Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
468 Customer Information
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
484 Index
Data CollectionInfotainment System . . . . . . . . . . 471
OnStar . . . . . . . . . . . . . . . . . . . . . . . 471
Data Recorders, Event . . . . . . . . . 470
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 165
Defensive Driving . . . . . . . . . . . . . . . 184
Delayed Locking . . . . . . . . . . . . . . . . . 27
Diagnostics
Connected Services . . . . . . . . . . 480
Differential, Limited-Slip . . . . . . . . 239
Distracted Driving . . . . . . . . . . . . . . . 184
Dome Lamps . . . . . . . . . . . . . . . . . . . 170
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 144
Delayed Locking . . . . . . . . . . . . . . . . 27
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Locks . . . . . . . . . . . . . . . . . . . . 27
Drive Belt Routing, Engine . . . . . . 457
Driver Assistance Systems . . . . . 252
Driver Information Center (DIC) . . . . . . . . . . . . . 145, 146
Driver Mode Control . . . . . . . . . . . . 234
Driver Mode Control Light . . . . . . 142
Driving Assistance Systems . . . . . . . . . . 264
Better Fuel Economy . . . . . . . . . 183 Driving (cont'd)
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 283
Defensive . . . . . . . . . . . . . . . . . . . . . 184
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 185
Hill and Mountain Roads . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . 187
Off-Road . . . . . . . . . . . . . . . . . . . . . 188
Off-Road Recovery . . . . . . . . . . . 187
Vehicle Load Limits . . . . . . . . . . . 197
Wet Roads . . . . . . . . . . . . . . . . . . . 193
Winter . . . . . . . . . . . . . . . . . . . . . . . . 194
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 176
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 278
Electric Brake Boost . . . . . . . . . . . . 228
Electric Parking Brake . . . . . . . . . . 229
Electric Parking Brake Light . . . . 137
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 318
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 367
Fuses and Circuit Breakers . . . 366 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 370, 372
Overload . . . . . . . . . . . . . . . . . . . . . 366
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . 141
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 473
Engine Air Cleaner/Filter . . . . . . . . . . . . . 340
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 135
Compartment Overview . . . . . . . 328
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 131
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 141
Cooling System . . . . . . . . . . . . . . . 342
Drive Belt Routing . . . . . . . . . . . . 457
Exhaust . . . . . . . . . . . . . . . . . . . . . . 216
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Heater . . . . . . . . . . . . . . . . . . . . . . . . .211
Oil Life System . . . . . . . . . . . . . . . 337
Oil Pressure Gauge . . . . . . . . . . 130
Oil Pressure Light . . . . . . . . . . . . 143
Overheated Protection Operating Mode . . . . . . . . . . . . . 348
Overheating . . . . . . . . . . . . . . . . . . 347
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
488 Index
Locks (cont'd)Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Loss of Control . . . . . . . . . . . . . . . . . 187
Low Fuel Warning Light . . . . . . . . . 143
Low-Profile Tires . . . . . . . . . . . . . . . . 376
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 89
Lumbar Adjustment . . . . . . . . . . . . . . 54 Front Seats . . . . . . . . . . . . . . . . . . . . . 54
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 452
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 445
Maintenance Schedule . . . . . . . . . 437
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 448
Transfer Case . . . . . . . . . . . . . . . . 223
Malfunction Indicator Lamp . . . . . 135
Manual Mirrors . . . . . . . . . . . . . . . . . . 37
Manual Mode . . . . . . . . . . . . . . . . . . . 220
Manual Windows . . . . . . . . . . . . . . . . 45
Memory Seats . . . . . . . . . . . . . . . . . . . 56
Messages Engine Power . . . . . . . . . . . . . . . . 153
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 152 Messages (cont'd)
Vehicle Speed . . . . . . . . . . . . . . . . 153
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . 43
Mirrors Automatic Dimming . . . . . . . . . . . . . 41
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 42
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 41
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 37
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 40
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 41
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual Rearview . . . . . . . . . . . . . . . 42
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Tilt in Reverse . . . . . . . . . . . . . . . . . . 42
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 38
Mirrors, Interior Rearview . . . . . . . . 42
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Driver Control . . . . . . . . . . . . . . . . . 234
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 385
N
NavigationConnected Services . . . . . . . . . . 478
New Vehicle Break-In . . . . . . . . . . . 204
Noise Control System . . . . . . . . . . 357
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 128 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 188 Driving . . . . . . . . . . . . . . . . . . . . . . . . 188
Recovery . . . . . . . . . . . . . . . . . . . . . 187
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 335
Engine Oil Life System . . . . . . . 337
Engine Oil Pressure Gauge . . . 130
Pressure Light . . . . . . . . . . . . . . . . 143
Older Children, Restraints . . . . . . . 82
Online Owner Center . . . . . . . . . . . 461
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 471
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 474
OnStar Emergency . . . . . . . . . . . . . 473
OnStar Overview . . . . . . . . . . . . . . . 472
OnStar Security . . . . . . . . . . . . . . . . 474
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 348
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 167
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .118
Overheated Engine Protection Operating Mode . . . . 348
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
492 Index
Tires (cont'd)When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 394
Winter . . . . . . . . . . . . . . . . . . . . . . . . 376
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 276
Tow/Haul Mode . . . . . . . . . . . . . . . . . 223
Tow/Haul Mode Light . . . . . . . . . . . 139
Towing Driving Characteristics . . . . . . . . 283
Equipment . . . . . . . . . . . . . . . . . . . . 292
General Information . . . . . . . . . . 283
Recreational Vehicle . . . . . . . . . . 420
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 288
Trailer Sway Control (TSC) . . . 304
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 419
Traction
Limited-Slip Differential . . . . . . . 239
Off Light . . . . . . . . . . . . . . . . . . . . . . 140
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 231
Trailer
Sway Control (TSC) . . . . . . . . . . 304
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 38
Towing . . . . . . . . . . . . . . . . . . . . . . . . 288
Trailer Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Trailering App . . . . . . . . . . . . . . . . . . 306
Transfer Case . . . . . . . . . . . . . . . . . . 223 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 217
Fluid, Automatic . . . . . . . . . . . . . . 339
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 464
Trip Odometer . . . . . . . . . . . . . . . . . . 129
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . . 202
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 167
Turn Signal
Bulb Replacement . . . . . . . . . . . . 364
U
Underseat Storage . . . . . . . . . . . . . 111
Uniform Tire Quality Grading . . . 397
Universal Remote System . . . . . . 158Operation . . . . . . . . . . . . . . . . . . . . . 160
Programming . . . . . . . . . . . . . . . . . 158
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 34
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 185
Identification Number (VIN) . . . 453
Load Limits . . . . . . . . . . . . . . . . . . . 197
Messages . . . . . . . . . . . . . . . . . . . . 152 Vehicle (cont'd)
Personalization . . . . . . . . . . . . . . . 153
Remote Start . . . . . . . . . . . . . . . . . . . 24
Security . . . . . . . . . . . . . . . . . . . . . . . . 34
Speed Messages . . . . . . . . . . . . . 153
Towing . . . . . . . . . . . . . . . . . . . . . . . . 419
Vehicle Ahead Indicator . . . . . . . . 140
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 383
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 470
Vehicle Security
Steering Column Lock . . . . . . . . . . 35
Ventilation, Air . . . . . . . . . . . . . . . . . . 179
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Voltmeter Gauge . . . . . . . . . . . . . . . 132
W
Warning Brake System Light . . . . . . . . . . . 137
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 272
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 123
Warnings Hazard Flashers . . . . . . . . . . . . . . 166
Washer Fluid . . . . . . . . . . . . . . . . . . . 350