2020 CHEVROLET SILVERADO 2500 service

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
212 Driving and Operating
5. Shift to P (Park) with anautomatic transmission, or stay
in Neutral with a manual
transmission.
6. Push the key all the way in toward the steering column (1),
then turn the ignition to
LOCK/OFF (2).
7. Set the parking brake. See Electric Parking Brake 0233.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This
position allows features such as the
infotainment system to operate
while the vehicle is off. It also
unlocks the steering column, if equipped with a locking steering
column. Use this position if the
vehicle must be pushed or towed.
See
Retained Accessory Power
(RAP) 0216.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position when the engine is running. The
transmission is also unlocked in this
position.
If the key is left in ON/RUN with the
engine off, the battery could drain
and the vehicle may not start.
3 (START) :
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
returns to ON/RUN for driving.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 322.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
218 Driving and Operating
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After moving the shift
lever into P (Park), hold the regular
brake pedal down. Then, see if you
can move the shift lever away from
P (Park) without first pulling it toward
you. If you can, it means that the
shift lever was not fully locked into
P (Park).
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the
driver seat.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission. You will then be
able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The system is designed to prevent
movement of the shift lever out of
P (Park), unless the brake pedal is
applied and the ignition is on or in
Service Mode.
The shift lock release is always
functional except in the case of an
uncharged or low voltage
–less
than 9 volt –battery.
If the vehicle has an uncharged or
low voltage battery, try charging or
jump starting the battery. See Jump
Starting - North America 0419.
To shift out of P (Park): 1. Apply the brake pedal. 2. Release the parking brake if it
is applied. See Electric Parking
Brake 0233.
3. Pull the shift lever toward you, then move it to the desired
position, and release.
If the vehicle still cannot be shifted
out of P (Park): 1. Ease the pressure on, or release the shift lever.
2. While holding the brake pedal, push the shift lever all the way
into P (Park).
3. Pull the shift lever toward you, then move it to the desired
position, and release.
If there is still a problem shifting,
have the vehicle serviced soon.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 221
Automatic
Transmission
If equipped, there is an electronic
shift lever position indicator within
the instrument cluster. This display
comes on when the ignition is in
ACC/ACCESSORY, on or
service mode.
There are several different positions
for the shift lever.
SeeDriver Mode Control 0238 and
“Range Selection Mode” under
Manual Mode 0224.
P : This position locks the rear
wheels. Use P (Park) when starting
the engine because the vehicle
cannot move easily.
When parked on a hill, especially
when the vehicle has a heavy load,
you might notice an increase in the effort to shift out of P (Park). See
“Torque Lock”
underShifting Into
Park 0217.
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park 0217 and
Driving Characteristics and
Towing Tips 0287.
{Warning
If equipped with four-wheel drive,
the vehicle will be free to roll if the
transfer case is in N (Neutral),
even when the shift lever is in
P (Park). You or someone else
could be seriously injured. Be
sure the transfer case is in a drive
gear —2
m, 4m, or 4n—or set the
parking brake before placing the
transfer case in N (Neutral). See
Four-Wheel Drive 0227.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 233
may be heard while this test is going
on, and the brake pedal may move
slightly. This is normal.
If there is a problem with ABS, this
warning light stays on. SeeAntilock
Brake System (ABS) Warning Light
0 141.
ABS does not change the time
needed to get a foot on the brake
pedal and does not always
decrease stopping distance. If you
get too close to the vehicle ahead,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room ahead to stop,
even with ABS.
Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly.
Hearing or feeling ABS operate is
normal.
Braking in Emergencies
ABS allows steering and braking at
the same time. In many
emergencies, steering can help
even more than braking.
Electric Parking Brake
The vehicle has an Electric Parking
Brake (EPB). The EPB can always
be activated, even if the ignition is off. To prevent draining the battery,
avoid repeated cycles of the EPB
when the engine is not running.
The system has a
Yor PARK
Electric Parking Brake light, and a
8
Service Parking Brake light. See
Electric Parking Brake Light 0140
and
Service Electric Parking Brake Light
0 141. There are also parking
brake-related Driver Information
Center (DIC) messages.
Before leaving the vehicle, check for
the
Yor PARK light to ensure that
the parking brake is applied.
EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Press the EPB switch momentarily.
The
Yor PARK light will flash and
then stay on once the EPB is fully
applied. If the
Yor PARK light
flashes continuously, then the EPB

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
234 Driving and Operating
is only partially applied or there is a
problem with the EPB. A DIC
message will display. Release the
EPB and try to apply it again. If the
light does not come on, or keeps
flashing, have the vehicle serviced.
Do not drive the vehicle if the
Yor
PARK light is flashing. See your
dealer. See Electric Parking Brake
Light 0140.
If the
8light is on, press the EPB
switch and hold it. Continue to hold
the switch until the
Yor PARK
light remains on. If the
8light
remains on, see your dealer.
If the EPB is applied while the
vehicle is moving, the vehicle will
decelerate as long as the switch is
pressed. If the switch is pressed
until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply
the EPB in some situations when
the vehicle is not moving. This is
normal, and is done to periodically
check the correct operation of the
EPB system. If the EPB fails to apply, block the
rear wheels to prevent vehicle
movement.
EPB Release
To release the EPB:
1. Turn the ignition on or to ACC/ ACCESSORY.
2. Apply and hold the brake pedal.
3. Press the EPB switch momentarily.
The EPB is released when the
Y
or PARK light is off.
If the
8light is on, release the EPB
by pressing and holding the EPB
switch. Continue to hold the switch
until the
Yor PARK light is off.
If either light stays on after release
is attempted, see your dealer.
Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.
Automatic EPB Release
The EPB will automatically release if
the vehicle is running, placed into
gear, and an attempt is made to
drive away. Avoid rapid acceleration
when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake
pedal applications due to
emergency braking situations and
provides additional braking to
activate the Antilock Brake System
(ABS) if the brake pedal is not
pushed hard enough to activate
ABS normally. Minor noise, brake

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
254 Driving and Operating
ACC may detect a vehicle that is
not in your lane and apply the
brakes.
ACC may occasionally provide an
alert and/or braking that is
considered unnecessary. It could
respond to vehicles in different
lanes or stationary objects when
entering or exiting a curve. This is
normal operation. The vehicle does
not need service.Other Vehicle Lane Changes
ACC will not detect a vehicle ahead
until it is completely in the lane. The
brakes may need to be manually
applied.
Objects Not Directly in Front of
Your Vehicle
The detection of objects in front of
the vehicle may not be possible if:
.
The vehicle or object ahead is
not within your lane.
. The vehicle ahead is shifted, not
centered, or is shifted to one
side of the lane. Driving in Narrow Lanes
Vehicles in adjacent traffic lanes or
roadside objects may be incorrectly
detected when located along the
roadway.
Do Not Use ACC on Hills and
When Towing a Trailer
Do not use ACC when driving on
steep hills or when towing a trailer.
ACC will not detect a vehicle in the
lane while driving on steep hills.
If the brakes are applied, ACC
disengages.
Disengaging ACC
There are three ways to
disengage ACC:
.
Step lightly on the brake pedal.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
270 Driving and Operating
Without Head-Up Display
When your vehicle approaches
another detected vehicle too rapidly,
the red FCA display will flash on the
windshield. Also, eight rapid
high-pitched beeps will sound from
the front, or both sides of the Safety
Alert Seat will pulse five times.
When this Collision Alert occurs, the
brake system may prepare for driver
braking to occur more rapidly which
can cause a brief, mild deceleration.
Continue to apply the brake pedal
as needed. Cruise control may be
disengaged when the Collision Alert
occurs. Tailgating Alert
The vehicle ahead indicator will
display amber when you are
following a vehicle ahead much too
closely.
Selecting the Alert Timing
The Collision Alert control is on the
steering wheel. Press
[to set the
FCA timing to Far, Medium, or Near.
The first button press shows the
current setting on the DIC.
Additional button presses will
change this setting. The chosen
setting will remain until it is changed
and will affect the timing of both the
Collision Alert and the Tailgating
Alert features. The timing of both
alerts will vary based on vehicle
speed. The faster the vehicle speed,
the farther away the alert will occur.
Consider traffic and weather
conditions when selecting the alert timing. The range of selectable alert
timings may not be appropriate for
all drivers and driving conditions.
If your vehicle is equipped with
Adaptive Cruise Control (ACC),
changing the FCA timing setting
automatically changes the following
gap setting (Far, Medium, or Near).
Following Distance Indicator
The following distance to a moving
vehicle ahead in your path is
indicated in following time in
seconds on the Driver Information
Center (DIC). The minimum
following time is 0.5 seconds away.
If there is no vehicle detected
ahead, or the vehicle ahead is out of
sensor range, dashes will be
displayed.
Unnecessary Alerts
FCA may provide unnecessary
alerts for turning vehicles, vehicles
in other lanes, objects that are not
vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
272 Driving and Operating
{Warning
AEB may automatically brake the
vehicle suddenly in situations
where it is unexpected and
undesired. It could respond to a
turning vehicle ahead, guardrails,
signs, and other non-moving
objects. To override AEB, firmly
press the accelerator pedal, if it is
safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake
pedal is applied quickly by providing
a boost to braking based on the
speed of approach and distance to
a vehicle ahead.
Minor brake pedal pulsations or
pedal movement during this time is
normal and the brake pedal should
continue to be applied as needed.
IBA will automatically disengage
only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking
in situations when it may not be
necessary. You could block the
flow of traffic. If this occurs, take
your foot off the brake pedal and
then apply the brakes as needed.
AEB and IBA can be disabled. See
“Collision/Detection Systems” under
Vehicle Personalization 0156.
{Warning
Using AEB or IBA while towing a
trailer could cause you to lose
control of the vehicle and crash.
Turn the system to Alert or Off
when towing a trailer.
A system unavailable message may
display if:
. The front of the vehicle or
windshield is not clean.
. Heavy rain or snow is interfering
with object detection. .
There is a problem with the
StabiliTrak/Electronic Stability
Control (ESC) system.
The AEB system does not need
service.
Front Pedestrian Braking
(FPB) System (1500
Series)
If equipped, the FPB system may
help avoid or reduce the harm
caused by front-end crashes with
nearby pedestrians when driving in
a forward gear. FPB displays an
amber indicator,
~, when a nearby
pedestrian is detected ahead. When
approaching a detected pedestrian
too quickly, FPB provides a red
flashing alert on the windshield and
rapidly beeps or pulses the driver
seat. FPB can provide a boost to
braking or automatically brake the
vehicle. This system includes
Intelligent Brake Assist (IBA), and
the Automatic Emergency Braking
(AEB) system may also respond to
pedestrians. See Automatic
Emergency Braking (AEB) 0271.