2020 CHEVROLET SILVERADO 2500 service

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
308 Driving and Operating
If the CHECK TRAILER WIRING
message only reappears when
connecting the trailer wiring harness
to the vehicle, the electrical fault is
on the trailer side.
SERVICE TRAILER BRAKE
SYSTEM: This message will display
when there is a problem with the
ITBC system. If this message
continues over multiple ignition
cycles, have the vehicle serviced.
If either the CHECK TRAILER
WIRING or SERVICE TRAILER
BRAKE SYSTEM message displays
while driving, the ITBC system may
not be fully functional or may not
function at all. When traffic
conditions allow, carefully pull the
vehicle over to the side of the road
and turn the ignition off. Check the
wiring connection to the trailer and
turn the ignition back on. If either of
these messages continues, either
the vehicle or trailer needs service.
A GM dealer may be able to
diagnose and repair problems with
the trailer. However, any diagnosis
and repair of the trailer is not
covered under the vehicle warranty.Contact your trailer dealer for
assistance with trailer repairs and
trailer warranty information.
Trailer Sway
Control (TSC)
Vehicles with StabiliTrak/Electronic
Stability Control (ESC) have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended
side-to-side motion of a trailer while
towing. If the vehicle is towing a
trailer and the TSC detects that
sway is increasing, the vehicle
brakes are selectively applied at
each wheel, to help reduce
excessive trailer sway. If equipped
with the Integrated Trailer Brake
Control (ITBC) system, and the
trailer has an electric brake system,
StabiliTrak/ESC may also apply the
trailer brakes.If TSC is enabled, the Traction
Control System (TCS)/StabiliTrak/
ESC warning light will flash on the
instrument cluster. Reduce vehicle
speed by gradually removing your
foot from the accelerator. If trailer
sway continues, StabiliTrak/ESC
can reduce engine torque to help
slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned
off. See
Traction Control/Electronic
Stability Control 0235.
{Warning
Trailer sway can result in a crash
and in serious injury or death,
even if the vehicle is equipped
with TSC.
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
312 Driving and Operating
Trailer Feature Setup
Tow/Haul Mode Reminder
To turn the Tow/Haul Mode
Reminder setting on, touch Yes. To
turn it off, touch No.
Trailer Tire Pressure Setup
If the Trailer Tire Pressure
Monitoring System (TTPMS) is
detected, touch the Tire Pressure
Monitoring icon to set up tire
pressure monitoring.Touch Yes to
set up the sensors or touch No to
return to the previous screen.
A trailer must be electrically
connected to the vehicle before
starting the sensor-to-vehicle learn
process.
After selecting Start from the Learn
Sensors screen, use the Tool
Method or the Manual Method
(described below) to learn each tire
sensor, during which the current tire
number will be highlighted.
Each sensor has a minimum of
two minutes to learn, shown by a
timer. After a sensor is learned, a
checkmark appears next to the tire,the vehicle horn will sound, the
vehicle’s brake lamps will flash, and
all working trailer lamps will flash.
It then moves to the next sensor.
To cancel the process touch Stop.
The recommended tire pressure
must be entered for the trailer tires.
This allows the vehicle to alert when
the tire pressure is high or low.
TTPMS must learn the location of
the installed tire sensors to show
correct air pressure and
temperature for each tire. To set up,
use one of the following options or
see a tire or trailer dealer for
service. The learning process must
be repeated when the trailer tires
are rotated or replaced. See
“Editing
a Trailer Profile” later in this section
for tire pressure sensor relearn
information.
Tool Method: A TTPMS activation
tool can be purchased separately to
learn the sensor locations.
Manual Method: Without the tool,
the air pressure can be increased or
decreased in each tire for
10 seconds. Do not exceed the maximum inflation pressure found
on the tire sidewalls. Make sure to
re-adjust tire pressure to the
recommended level when the
process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle
learn process:
1. Touch Start on the Learn Sensors screen. The horn
chirps twice and the Learning
Active screen appears on the
infotainment display.
2. Start with the driver side front trailer tire.
3. Activate the tool near the valve stem or adjust the air pressure
of this tire until the horn chirps
and all working vehicle and
trailer lights flash.
The process stops without
saving the sensor locations if
this step takes more than
two minutes.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
316 Driving and Operating
Trailer
1. Trailer Tire Pressure/Temperature
2. Mileage of Trailer
Mileage
The mileage accumulated while this
Trailer Profile is active will display.
Touch mileage to edit.
Tire Pressure and Temperature
If the TTPMS sensor-to-vehicle
learn process was completed, the
status view will display the current
tire pressure and temperature of the
trailer tires related to the active Trailer Profile. If a tire’
s pressure is
low or high, the color of the
pressure value will be amber. If a
sensor malfunctions, the values are
dashed lines. If the screen displays
“Service Tire Pressure Monitoring
System”, the vehicle needs to be
taken to a dealer for service.
Maintenance
1. List of Maintenance
Reminders
2. Add a New Maintenance Reminder
The Maintenance Status view
displays reminders. Touch a
reminder to edit.
Touch + New Maintenance
Reminder to go to the Select New
Reminder view.
The progress bar turns yellow when
the maintenance item reaches 90%
complete.
The progress bar turns red when
the maintenance item reaches
100% complete.
Maintenance Notifications
.Touch Service Complete to reset
the maintenance reminder.
. Touch Remind Me Later to delay
the reminder.
. Touch X next to Upcoming Alerts
(90%) to dismiss the alert. It will
not appear again.
. Touch X next to Maintenance
Due (100%) to delay the alert to
the next ignition cycle.
Always follow all of the maintenance
instructions that came with your
trailer.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 321
Trailer Detection Alert
The Trailer Detection Alert setting
will be on by default. Turn it off to
disable the Trailer Detection pop-up
from displaying when a trailer is
connected. The Guest Trailer Profile
will become the active Trailer
Profile, unless another Trailer Profile
is selected manually through the
Trailering App. If this setting is
disabled while a Custom Trailer
Profile is active, that Trailer Profile
will remain the active profile until the
trailer is disconnected.
Maintenance Alerts
Touch Maintenance Alerts to view
the Maintenance Alerts settings
page. These alerts are based on the
Trailer Profile, so the settings for
each Trailer Profile must be turned
on or off. Touch a profile to view
more information or adjust the
setting for that profile.
The setting will be on by default for
each profile. All Maintenance Alerts
for that active Trailer Profile will be
received.Turn a setting off to not receive any
of the Maintenance Alerts when that
Trailer Profile is active.
Theft Alert
A theft alert can be set if a trailer is
connected and the alert is enabled.
When the trailer is disconnected
and the vehicle is off, an alarm will
sound.
Touch Theft Alert in Settings to view
the Theft Alert settings page. These
alerts are based on the Trailer
Profile, so the settings for each
Trailer Profile must be turned on or
off. Touch a profile to view more
information or adjust the setting for
that profile.
This setting will be off by default for
each Trailer Profile, including the
Guest Trailer Profile.
A smartphone will receive a
notification that the trailer related to
the selected Trailer Profile is
disconnected from the vehicle, if the
setting is on for the active Trailer
Profile, the vehicle has an OnStar or
connected service plan and thesmartphone number has been
added to the account for this
notification.
If the setting is turned off for a given
Trailer Profile, the smartphone will
not receive this security notification
even if the Trailer Profile is active.
Tow/Haul Mode Reminder
This is a reminder to turn on the
Tow/Haul Mode when towing a
trailer. See
Tow/Haul Mode 0226.
Touch Tow/Haul Mode Reminder in
Settings to view the Tow/Haul Mode
Reminder settings page. These
alerts are based on the Trailer
Profile, so the settings for each
Trailer Profile must be turned on or
off. Touch a profile to view more
information or to adjust the setting
for that profile.
This setting will default to OFF for
each Trailer Profile, including the
Guest Trailer Profile.
If Tow/Haul Mode is off and this
setting is on for a Trailer Profile,
each time the ignition is turned on a

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
322 Driving and Operating
reminder will appear to turn on Tow/
Haul Mode when the Trailer Profile
is active.
If Tow/Haul Mode is on and this
setting is on for a Trailer Profile, the
reminder will not appear when the
Trailer Profile is active.Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC) is
used for vehicle service
and Emission Inspection/
Maintenance testing. See
Malfunction Indicator Lamp
(Check Engine Light)0138.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.
Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
vehicle warranty. Always check
with your dealer before adding
electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle 083 and
Adding Equipment to the
Airbag-Equipped Vehicle 083.
For information on wiring auxiliary
switches, see www.gmupfitter.com
or contact your dealer.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 327
Vehicle Care
General Information
General Information . . . . . . . . . . 328
California Proposition65 Warning . . . . . . . . . . . . . . . . . 329
California Perchlorate Materials Requirements . . . . . 329
Accessories and Modifications . . . . . . . . . . . . . . . . 329
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 330
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 330
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 332
Engine Oil . . . . . . . . . . . . . . . . . . . . 339
Engine Oil Life System . . . . . . . 341
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 343
Engine Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . 343
Engine Air Cleaner/Filter . . . . . . 344
Cooling System . . . . . . . . . . . . . . 346
Engine Overheating . . . . . . . . . . 351
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 352
Engine Fan . . . . . . . . . . . . . . . . . . . 353 Power Steering Fluid . . . . . . . . . 353
Washer Fluid . . . . . . . . . . . . . . . . . 354
Brakes . . . . . . . . . . . . . . . . . . . . . . . 355
Brake Pad Life System . . . . . . . 356
Brake Fluid . . . . . . . . . . . . . . . . . . . 357
Battery - North America . . . . . . 358
Four-Wheel Drive . . . . . . . . . . . . . 360
Front Axle . . . . . . . . . . . . . . . . . . . . 361
Rear Axle . . . . . . . . . . . . . . . . . . . . 361
Noise Control System . . . . . . . . 361
Starter Switch Check . . . . . . . . . 362
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 363
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 363
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 363
Wiper Blade Replacement . . . . 364
Glass Replacement . . . . . . . . . . 365
Windshield Replacement . . . . . 365
Gas Strut(s) . . . . . . . . . . . . . . . . . . 365
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 366
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 366
Halogen Bulbs . . . . . . . . . . . . . . . . 366
LED Lighting . . . . . . . . . . . . . . . . . 367 Headlamps, Front Turn Signal,
Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 367
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 368
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 369
License Plate Lamp . . . . . . . . . . 369
Electrical System
Electrical System Overload . . . 370
Fuses and Circuit Breakers . . . 370
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 371
Instrument Panel Fuse
Block (Left) . . . . . . . . . . . . . . . . . 374
Instrument Panel Fuse Block (Right) . . . . . . . . . . . . . . . . . . . . . . 376
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 379
All-Season Tires . . . . . . . . . . . . . . 379
Winter Tires . . . . . . . . . . . . . . . . . . 380
Low-Profile Tires . . . . . . . . . . . . . 380
All-Terrain Tires . . . . . . . . . . . . . . . 381
Tire Sidewall Labeling . . . . . . . . 381
Tire Designations . . . . . . . . . . . . . 383
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 385

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
328 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 387
Tire Pressure for High-SpeedOperation . . . . . . . . . . . . . . . . . . . 389
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 389
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 390
Tire Inspection . . . . . . . . . . . . . . . . 396
Tire Rotation . . . . . . . . . . . . . . . . . 396
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 398
Buying New Tires . . . . . . . . . . . . . 399
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 401
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 401
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 403
Wheel Replacement . . . . . . . . . . 403
Tire Chains . . . . . . . . . . . . . . . . . . . 404
If a Tire Goes Flat . . . . . . . . . . . . 405
Tire Changing . . . . . . . . . . . . . . . . 407
Full-Size Spare Tire . . . . . . . . . . 418
Jump Starting
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . 419
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 424 Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 424
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 429
Interior Care . . . . . . . . . . . . . . . . . . 434
Floor Mats . . . . . . . . . . . . . . . . . . . . 437
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 329
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0358
and
Jump Starting - North America
0 419 and the back cover.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
electronic keys, may contain
perchlorate materials. Perchlorate
Material –special handling may
apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 083.