Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Service and Maintenance 447
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, poor air quality, areas with
high dust levels or are sensitive to
environmental allergens. Filter
replacement may also be needed if
you notice reduced airflow, windows
fogging up, or odors. Your local GM
Service location can help you
determine when it is the right time to
replace your filter.
(2) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0344.
(3) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
(5)
Or every five years, whichever
comes first. See Cooling System
0 346.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0357.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0364.
(9) Or every 10 years, whichever
comes first. See Gas Strut(s)0365.
(10) Replace air conditioning
desiccant every seven years.Special Application
Services
. Vehicles with Dual Wheels:
Check dual wheel nut torque at
160, 1 600, and 10 000 km (100,
1,000, and 6,000 mi) of driving.
Repeat this service whenever a
tire/wheel is serviced or
removed.
. Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See “Underbody
Maintenance” inExterior Care
0 429.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Customer Information 465
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 491
General Information (cont'd)Towing . . . . . . . . . . . . . . . . . . . . . . . . 287
Vehicle Care . . . . . . . . . . . . . . . . . . 328
Glass Replacement . . . . . . . . . . . . . 365
Glove Box . . . . . . . . . . . . . . . . . . . . . . 113
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 465
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 366
Hazard Warning Flashers . . . . . . . 169
Head Restraints . . . . . . . . . . . . . . . . . 54
Head-up Display . . . . . . . . . . . . . . . . 152
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 366
Automatic . . . . . . . . . . . . . . . . . . . . . 168
Bulb Replacement . . . . . . . . . . . . 366
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 168
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 367
High-Beam On Light . . . . . . . . . . 146
High/Low Beam Changer . . . . . 167
Lamps On Reminder . . . . . . . . . 147
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 64 Heated (cont'd)
Steering Wheel . . . . . . . . . . . . . . . 120
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Heated Mirrors . . . . . . . . . . . . . . . . . . . 44
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 215
Heating . . . . . . . . . . . . . . . . . . . . 177, 179
High-Beam On Light . . . . . . . . . . . . 146
High-Speed Operation . . . . . . . . . . 389
Hill and Mountain Roads . . . . . . . . 197
Hill Descent Control (HDC) . . . . . 237
Hill Descent Control Light . . . . . . . 142
Hill Start Assist (HSA) . . . . . . . . . . 235
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
HVAC . . . . . . . . . . . . . . . . . . . . . . 177, 179
I
Ignition Positions . . . . . . . . . . 208, 210
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 363
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 39
Indicator Pedestrian Ahead . . . . . . . . . . . . 143
Vehicle Ahead . . . . . . . . . . . . . . . . 143 Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 87
Information Publication Ordering . . . . . . . . . . 470
Infotainment . . . . . . . . . . . . . . . . . . . . 176
Infotainment System . . . . . . . . . . . . 474
Instrument Cluster . . . . . . . . . . . . . . 127
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 419
K
Keyless EntryRemote (RKE) System . . . . . 13, 15
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 12
L
Labeling, Tire Sidewall . . . . . . . . . . 381
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . 171
Daytime Running (DRL) . . . . . . 168
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 173
Exterior Cargo . . . . . . . . . . . . . . . . 172
Exterior Controls . . . . . . . . . . . . . . 165
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
492 Index
Lamps (cont'd)Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 167
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 175
License Plate . . . . . . . . . . . . . . . . . 369
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 138
On Reminder . . . . . . . . . . . . . . . . . 147
Reading . . . . . . . . . . . . . . . . . . . . . . 173
Lane Change Alert (LCA) . . . . . . . 275
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 277
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Lane Keep Assist (LKA) . . . . . . . . 278
Lane Keep Assist Light . . . . . . . . . 142
Lap-Shoulder Belt . . . . . . . . . . . . . . . 68
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 105
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 92
LED Lighting . . . . . . . . . . . . . . . . . . . . 367
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 174
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Illumination Control . . . . . . . . . . . 173 Lighting (cont'd)
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Task . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Lights
Airbag Readiness . . . . . . . . . . . . . 136
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 141
Brake System Warning . . . . . . . 140
Charging System . . . . . . . . . . . . . 137
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 138
Cruise Control . . . . . . . . . . . . . . . . 147
Door Ajar . . . . . . . . . . . . . . . . . . . . . 147
Driver Mode Control . . . . . . . . . . 145
Electric Parking Brake . . . . . . . . 140
Electronic Stability Control (ESC), Off . . . . . . . . . . . . . . . . . . . 144
Engine Coolant
Temperature Warning . . . . . . . 144
Engine Oil Pressure . . . . . . . . . . 146
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
Four-Wheel-Drive . . . . . . . . . . . . . 141
Front Fog Lamp . . . . . . . . . . . . . . 147
High-Beam On . . . . . . . . . . . . . . . . 146
High/Low Beam Changer . . . . . 167
Hill Descent Control . . . . . . . . . . 142
Lane Departure Warning . . . . . . 142
Lane Keep Assist . . . . . . . . . . . . . 142 Lights (cont'd)
Low Fuel Warning . . . . . . . . . . . . 146
Seat Belt Reminders . . . . . . . . . . 135
Security . . . . . . . . . . . . . . . . . . . . . . 146
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 141
Tire Pressure . . . . . . . . . . . . . . . . . 145
Tow/Haul Mode . . . . . . . . . . . . . . . 142
Traction Off . . . . . . . . . . . . . . . . . . . 143
Limited-Slip Differential . . . . . . . . . 243
Lock Steering Column . . . . . . . . . . . . . . . . 38
Locking Rear Axle . . . . . . . . . . . . . . 243
Locks Automatic Door . . . . . . . . . . . . . . . . . 26
Delayed Locking . . . . . . . . . . . . . . . . 26
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Lockout Protection . . . . . . . . . . . . . . 27
Power Door . . . . . . . . . . . . . . . . . . . . . 26
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Loss of Control . . . . . . . . . . . . . . . . . 190
Low Fuel Warning Light . . . . . . . . . 146
Low-Profile Tires . . . . . . . . . . . . . . . . 380
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 92
Lumbar Adjustment . . . . . . . . . . . . . . 57 Front Seats . . . . . . . . . . . . . . . . . . . . . 57
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 497
Towing (cont'd)General Information . . . . . . . . . . 287
Recreational Vehicle . . . . . . . . . . 424
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 292
Trailer Sway Control (TSC) . . . 308
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 424
Traction Limited-Slip Differential . . . . . . . 243
Off Light . . . . . . . . . . . . . . . . . . . . . . 143
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 235
Trailer Sway Control (TSC) . . . . . . . . . . 308
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 41
Towing . . . . . . . . . . . . . . . . . . . . . . . . 292
Trailer Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Trailering App . . . . . . . . . . . . . . . . . . 310
Transfer Case . . . . . . . . . . . . . . . . . . 227
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 221
Fluid, Automatic . . . . . . . . . . . . . . 343
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 467
Trip Odometer . . . . . . . . . . . . . . . . . . 131
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . . 206 Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 170
Turn Signal Bulb Replacement . . . . . . . . . . . . 368
U
Underseat Storage . . . . . . . . . . . . . 114
Uniform Tire Quality Grading . . . 401
Universal Remote System . . . . . . 161Operation . . . . . . . . . . . . . . . . . . . . . 164
Programming . . . . . . . . . . . . . . . . . 161
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 37
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 188
Identification Number (VIN) . . . 456
Load Limits . . . . . . . . . . . . . . . . . . . 200
Messages . . . . . . . . . . . . . . . . . . . . 155
Personalization . . . . . . . . . . . . . . . 156
Remote Start . . . . . . . . . . . . . . . . . . . 24
Security . . . . . . . . . . . . . . . . . . . . . . . . 37
Speed Messages . . . . . . . . . . . . . 156
Towing . . . . . . . . . . . . . . . . . . . . . . . . 424
Vehicle Ahead Indicator . . . . . . . . 143 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 387
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 473
Vehicle Security Steering Column Lock . . . . . . . . . . 38
Ventilation, Air . . . . . . . . . . . . . . . . . . 182
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Voltmeter Gauge . . . . . . . . . . . . . . . 135
W
Warning
Brake System Light . . . . . . . . . . . 140
Caution and Danger . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . 277
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 126
Warnings Hazard Flashers . . . . . . . . . . . . . . 169
Washer Fluid . . . . . . . . . . . . . . . . . . . 354
Wheels Alignment and Tire Balance . . 403
Different Size . . . . . . . . . . . . . . . . . 401
Replacement . . . . . . . . . . . . . . . . . 403
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Where to Put the Restraint . . . . . . 91
Windows . . . . . . . . . . . . . . . . . . . . . . . . 48