Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 353
vehicle to be driven to a safe place
in an emergency. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Caution
After driving in the overheated
engine protection operating
mode, the engine oil will be
severely degraded. Any repairs
performed before the engine is
cool may cause engine damage.
Allow the engine to cool before
attempting any repair. Repair the
cause of coolant loss, change the
oil, and reset the oil life system.
SeeEngine Oil 0339.
Engine Fan
If the vehicle has the Duramax
diesel engine, see the Duramax
diesel supplement.
All Engines Except 6.6L
V8 Engine (L8T)
The vehicle has electric cooling
fan(s). The fans may be heard
spinning at low speed during most
everyday driving. The fans may turn
off if no cooling is required. Under
heavy vehicle loading, trailer towing,
high outside temperatures,
or operation of the air conditioning
system, the fans may change to
high speed and an increase in fan
noise may be heard. This is normal
and indicates that the cooling
system is functioning properly. The
fans will change to low speed when
additional cooling is no longer
required.
The electric engine cooling fans
may run after the engine has been
turned off. This is normal and no
service is required.
6.6L V8 Engine (L8T) Only
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions, the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.
Power Steering Fluid
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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386 Vehicle Care
Intended Outboard Sidewall:
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT-Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Inflation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The
load rating for a tire at the
maximum permissible inflation
pressure for that tire. Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0200.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire. Passenger (P-Metric) Tire
:A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. See Tire
Pressure 0387 and
Vehicle Load Limits 0200.
Radial Ply Tire
:A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim
:A metal support for a tire
and upon which the tire beads
are seated.
Sidewall
:The portion of a tire
between the tread and the bead.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
394 Vehicle Care
yes and press the trip
odometer reset stem to confirm
the selection.
The horn sounds twice to
signal the receiver is in relearn
mode and the TIRE
LEARNING ACTIVE message
displays on the DIC screen.
6. Start with the driver side front tire.
7. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.
8. Proceed to the passenger side front tire, and repeat the
procedure in Step 7.
9. Proceed to the passenger side rear tire, and repeat the
procedure in Step 7.
10. Proceed to the driver side rear tire, and repeat the procedure
in Step 7. The horn sounds two times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display screen goes off.
11. Turn the vehicle off.
12. Set all four tires to the recommended air pressure
level as indicated on the Tire
and Loading Information label.
Trailer Tire Pressure
Monitoring Operation
If equipped, the Trailer Tire
Pressure Monitoring System
(TTPMS) is designed to monitor the
pressure of the trailer tires and warn
the driver when a low pressure
condition exists. TTPMS sensors for
four tires are provided. The system
can accommodate a trailer with up
to six tires if additional sensors are
purchased from the dealer. Also, the
system can be paired with up to five
individual trailers. Prior to use, the vehicle must learn
the sensors by following the
learning process. See
Trailering App
0 310.Contact your trailer service center or
tire service center to have the
pressure sensors installed inside
the trailer tires. The technician
should insert the sensor stem
through the hole in the trailer wheel.
When the sensor is correctly
positioned, the nut on the sensor
stem should be tightened to 8 Y
(6 lb ft). When mounting the trailer
tire onto the trailer wheel be careful
not to damage the sensor.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 407
Tire Changing
Removing the Spare Tire and
Tools
1. Jack
2. Jack Knob
3. Tool Kit
4. Wing Nut Retaining Tool Kit
5. Wheel Blocks
6. Wing Nut Retaining WheelBlocks
The equipment is under the second
row seats, if equipped, or behind the
front row seats on regular cab
models. 1. Turn the knob on the jack
counterclockwise to lower the
jack head to release the jack
from its holder.
2. Turn the wing nut counterclockwise to remove the
wheel blocks and the wheel
block retainer.
3. Turn the wing nut used to retain the storage bag and
tools counterclockwise to
remove it.
Use the jack handle extensions and
the wheel wrench to remove the
underbody-mounted spare tire.
1. Spare Tire (Valve Stem Pointed Down)
2. Tire/Wheel Retainer
3. Hoist Cable
4. Hoist Assembly
5. Hoist Shaft
6. Jack Handle Extensions
7. Wheel Wrench
8. Spare Tire Lock (If Equipped)
9. Hoist Shaft Access Hole
10. Hoist End of Extension Tool
11. Spare Tire Cable (If Equipped)
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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412 Vehicle Care
Rear Position All Other ModelsFor all other models, position
the jack under the rear axle
between the spring anchor and
the shock absorber bracket.
If a snow plow has been added
to the front of the vehicle, lower
the snow plow fully before
raising the vehicle.
Make sure that the jack head is
positioned so that the rear axle
is resting securely between the
grooves that are on the
jack head.
{Warning
Getting under a vehicle when it is
lifted on a jack is dangerous.
If the vehicle slips off the jack,
you could be badly injured or
killed. Never get under a vehicle
when it is supported only by
a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.
6. Turn the wheel wrench clockwise to raise the vehicle.
Raise the vehicle far enough
off the ground so there is
enough room for the spare tire
to fit under the wheel well.
7. Remove all the wheel nuts andtake off the flat tire.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause a crash. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
(Continued)
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
470 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 077.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 471
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and withInnovation, Science and Economic
Development (ISED) Canada's
RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 489
Defensive Driving . . . . . . . . . . . . . . . 187
Delayed Locking . . . . . . . . . . . . . . . . . 26
DiagnosticsConnected Services . . . . . . . . . . 485
Differential, Limited-Slip . . . . . . . . 243
Distracted Driving . . . . . . . . . . . . . . . 187
Dome Lamps . . . . . . . . . . . . . . . . . . . 173
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 147
Delayed Locking . . . . . . . . . . . . . . . . 26
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power Locks . . . . . . . . . . . . . . . . . . . . 26
Drive Belt Routing, Engine . . . . . . 460
Driver Assistance Systems . . . . . 256
Driver Information Center (DIC) . . . . . . . . . . . . . 148, 149
Driver Mode Control . . . . . . . . . . . . 238
Driver Mode Control Light . . . . . . 145
Driving Assistance Systems . . . . . . . . . . 268
Better Fuel Economy . . . . . . . . . 186
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 287
Defensive . . . . . . . . . . . . . . . . . . . . . 187
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 188
Hill and Mountain Roads . . . . . . 197
If the Vehicle is Stuck . . . . . . . . . 199
Loss of Control . . . . . . . . . . . . . . . 190 Driving (cont'd)
Off-Road . . . . . . . . . . . . . . . . . . . . . 191
Off-Road Recovery . . . . . . . . . . . 190
Vehicle Load Limits . . . . . . . . . . . 200
Wet Roads . . . . . . . . . . . . . . . . . . . 196
Winter . . . . . . . . . . . . . . . . . . . . . . . . 197
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 179
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 282
Electric Brake Boost . . . . . . . . . . . . 232
Electric Parking Brake . . . . . . . . . . 233
Electric Parking Brake Light . . . . 140
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 322
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 371
Fuses and Circuit Breakers . . . 370
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 374, 376
Overload . . . . . . . . . . . . . . . . . . . . . 370
Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . . . 144
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 476 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 344
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 138
Compartment Overview . . . . . . . 332
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 134
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 144
Cooling System . . . . . . . . . . . . . . . 346
Drive Belt Routing . . . . . . . . . . . . 460
Exhaust . . . . . . . . . . . . . . . . . . . . . . 220
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Heater . . . . . . . . . . . . . . . . . . . . . . . . 215
Oil Life System . . . . . . . . . . . . . . . 341
Oil Pressure Gauge . . . . . . . . . . 133
Oil Pressure Light . . . . . . . . . . . . 146
Overheated Protection Operating Mode . . . . . . . . . . . . . 352
Overheating . . . . . . . . . . . . . . . . . . 351
Power Messages . . . . . . . . . . . . . 156
Running While Parked . . . . . . . . 220
Starting . . . . . . . . . . . . . . . . . . . . . . . 212
Engine Air Filter Life System . . . . 343
Entry Lighting . . . . . . . . . . . . . . . . . . . 174
Equipment, Towing . . . . . . . . . . . . . 297
Event Data Recorders . . . . . . . . . . 473
Exit Lighting . . . . . . . . . . . . . . . . . . . . 174