2020 CHEVROLET SILVERADO 2500 ECO mode

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
222 Driving and Operating
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, seeIf
the Vehicle Is Stuck 0199.
N : In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
Also, use N (Neutral) when the
vehicle is being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission or engine oil hot
message may display if the
automatic transmission fluid or
engine oil is too hot. Driving
under this condition can damage
the vehicle. Stop and idle the
engine to cool the engine oil or
automatic transmission fluid.
These messages will clear when
the engine oil or transmission
fluid has cooled sufficiently. D :
This position is for normal
driving. It provides the best fuel
economy. If more power is needed
for passing, press the accelerator
pedal down.
. When going less than about 55
km/h (35 mph), push the
accelerator pedal about
halfway down.
. When going about 55 km/h (35
mph) or more, push the
accelerator all the way down.
By doing this, the vehicle shifts
down to the next gear and has
more power.
Use D (Drive) and Tow/Haul Mode
when towing a trailer, carrying a
heavy load, driving on steep hills,
or driving off-road. Shift the
transmission to a lower gear if the
transmission shifts too often.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”under
Loss of Control 0190.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 227
For vehicles without Driver Mode
Control, press the Tow/Haul button
on the center stack.
If equipped, the Stop/Start system
will become unavailable when Tow/
Haul Mode is active.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
SeeManual Mode 0224. Tow/Haul
Mode Grade Braking assists in
maintaining desired vehicle speeds when driving on downhill grades by
using the engine and transmission
to slow the vehicle.
See
Towing Equipment 0297.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive
engages the front axle for extra
traction.
Read the appropriate section for
transfer case operation before
using.
Caution
Do not drive on clean, dry
pavement in 4
mand 4n(if
equipped) for an extended period
of time. These conditions may
cause premature wear on the
vehicle’s powertrain.
Driving on clean, dry pavement in 4
mor 4nmay:
. Cause a vibration to be felt in
the steering system.
. Cause tires to wear faster.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
230 Driving and Operating
If the transmission is not in
N (Neutral) when shift request
occurs, a DIC message displays.
The vehicle will allow 20 seconds
for the shift to occur. After this time,
a graphic in the instrument cluster
will indicate that the transfer case is
in 4
n.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not
slowed to 5 km/h (3 mph) within
20 seconds, the transfer case will
remain in its original state. This will
be indicated in the instrument
cluster.
With the vehicle moving less than
5 km/h (3 mph) and the transmission
in N (Neutral), attempt the shift
again. Shifting Out of 4
n
1. The vehicle must be stopped or
moving less than 5 km/h
(3 mph) with the transmission
in N (Neutral) and the ignition
on. It is best for the vehicle to
be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
m, AUTO, or 2m. The
actual 4x4 shift request is only
made after the button is
released. The 4x4 graphic will
remain flashing until the shift
request has completed. A DIC
message displays to indicate
the state of the request.
Once the 4x4 shift has
completed, the DIC message
disappears, the 4x4 graphic
stops flashing, and the current
setting is indicated.
If vehicle speed is higher when
shift request occurs, a DIC
message displays. Reduce
vehicle speed. If the transmission is not in
N (Neutral) when shift request
occurs, DIC messages will display.
The vehicle will allow 20 seconds
for this shift to occur. After this time,
a graphic in the instrument cluster
will indicate that the transfer case is
in 4
n.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not
slowed to 5 km/h (3 mph) within
20 seconds, the transfer case will
remain in its original state. This will
be indicated in the instrument
cluster.
With the vehicle moving less than
5 km/h (3 mph), and the
transmission in N (Neutral), attempt
the shift again.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
238 Driving and Operating
If HDC is to be used for more than
three minutes or on grades steeper
than 25%, the transfer case should
be put into Four-Wheel Drive Low (4
n) to reduce the possibility of brake
overheating.
Noise from the Electronic Brake
Control Module (EBCM) is normal
when HDC is active.
When HDC is activated, the initial
HDC speed is set to the current
driving speed. It can be increased or
decreased by pressing +RES or
SET- on the steering wheel, or by
applying the accelerator or brake
pedal. This adjusted speed
becomes the new set speed.
HDC will remain enabled between
30 and 60 km/h (19 and 37 mph);
however, vehicle speed cannot be
set or maintained in this range. HDC
will automatically disable if the
vehicle speed is above 80 km/h
(50 mph) or above 60 km/h
(37 mph) for at least 30 seconds.
5must be pressed again to
re-enable HDC. HDC may disable
after an extended period of use. If this happens, HDC will require
time to cool down. The length of
time HDC remains active depends
on road conditions, grade, set
speed, vehicle loading, and outside
temperature.
When enabled, if the vehicle speed
is above 30 km/h (19 mph) and
below 60 km/h (37 mph), a DIC
message will display.
Driver Mode Control
This feature adds a sportier feel,
provides a more comfortable ride,
or assists in different weather
conditions or terrain. Depending on
the option package, available
features, and mode selected; the
suspension, steering, and
powertrain will change settings to
achieve the desired mode
characteristics. If the vehicle is
equipped with magnetic ride control,
selecting the various Driver Modes
enhances the ride performance for
the road conditions and the
selected mode.
Mode availability is dependent upon
vehicle trim level, region, and
optional features.
Not all drive modes are available
on. 1500 series vehicles may have
Normal, Sport, Snow/Ice, Off Road,
Terrain, and Tow Haul. 2500/3500
series vehicles may have Normal,
Off Road, Snow/Ice, and Tow/Haul.
Mode Activation
To activate and deactivate Tow/Haul
turn the Drive Mode knob to the left.
For activation of modes other than
Tow/Haul, turn the Drive Mode knob
to the right.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
240 Driving and Operating
Snow/Ice Mode
Snow/Ice Mode is used for slippery
surfaces to help control wheel
speed. Snow Mode will adjust
acceleration to optimize traction on
a slippery surface. The accelerator
pedal will reduce engine torque at
small pedal inputs. This feature is
not intended for use when the
vehicle is stuck in sand, mud, ice,
snow, or gravel.
If the vehicle becomes stuck, seeIf
the Vehicle Is Stuck 0199.
Snow/Ice Mode is only available on
two-wheel-drive vehicles. When
selected, the Snow/Ice Mode light
displays in the instrument cluster.
Off-Road Mode
Use to improve driving at moderate
speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered
roads that have not been groomed
or plowed.
The accelerator pedal will be more
sensitive to provide finer control of
the torque at the wheels.
StabiliTrak/Electronic Stability Control (ESC), the Antilock Brake
System (ABS), and the Traction
Control System (TCS) will change
for optimal off-road performance.
Use this mode for public off-road
recreational driving. See
Off-Road
Driving 0191.
When selected, the Off-Road Mode
indicator light displays in the
instrument cluster.
Tow/Haul Mode
This feature assists when pulling a
heavy trailer or a heavy load. See
Tow/Haul Mode 0226.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle’s Gross
Combined Weight Rating (GCWR).
See “Weight of the Trailer” under
Trailer Towing 0292.
Tow/Haul Mode is most useful when
pulling a heavy trailer or a heavy
load under the following conditions:
. Through rolling terrain
. In stop-and-go traffic .
In busy parking lots where
improved low speed control of
the vehicle is desired
Operating the vehicle in Tow/Haul
Mode when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to
selecting Tow/Haul Mode when the
vehicle is unloaded. Such a
selection when unloaded may result
in unpleasant engine and
transmission driving characteristics,
heavy or light steering, and reduced
fuel economy.
When selected, the Tow/Haul Mode
light will display in the instrument
cluster.
If the vehicle is turned off with Tow/
Haul Mode active and then restarted
within four hours or less, Tow/Haul
will remain active. Otherwise the
vehicle will start in Normal Mode.
Terrain Mode
Use for finer control during low
speed, off-road driving. When using
this mode it will mimic the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
286 Driving and Operating
Turn the fuel cap counterclockwise
to remove. Fully insert and latch the
fill nozzle, begin fueling. If the
vehicle is a dual fuel tank chassis
cab model, and it runs out of fuel,
refuel the front fuel tank first to
ensure a quick restart.
{Warning
Overfilling the fuel tank by more
than three clicks of a standard fill
nozzle may cause:. Vehicle performance issues,
including engine stalling and
damage to the fuel system.
. Fuel spills.
. Under certain conditions,
fuel fires.
Be careful not to spill fuel. Wait
five seconds after you have finished
pumping before removing the fill
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care 0429. Reinstall the
cap by turning it clockwise until it
clicks.
{Warning
If a fire starts while you are
refueling, do not remove the fill
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Caution
If a new fuel cap is needed, get
the right type of cap from your
dealer. The wrong type of fuel cap
may not fit properly, may turn on
the malfunction indicator lamp,
and could damage the fuel
system and emissions system.
See Malfunction Indicator Lamp
(Check Engine Light) 0138.
Filling a Portable Fuel
Container
{Warning
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You or others could be
badly burned and the vehicle
could be damaged. To help avoid
injury to you and others:
. Dispense fuel only into
approved containers.
. Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, in a pickup
bed, or on any surface other
than the ground.
. Bring the fill nozzle in
contact with the inside of
the fill opening before
operating the nozzle.
Maintain contact until filling
is complete.
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
288 Driving and Operating
important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
. State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing.
. Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle. .
Vehicles can tow in D (Drive).
Tow/Haul Mode is recommended
for heavier trailers. See Tow/
Haul Mode 0226. If the
transmission downshifts too
often, a lower gear may be
selected using Manual Mode.
See Manual Mode 0224.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA) .
Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer: . Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
292 Driving and Operating
6. Reapply the brake pedal. Thenapply the parking brake and
shift into P (Park).
7. Release the brake pedal.
Pulling the Trailer from the Water
To pull the trailer out of the water: 1. Press and hold the brake pedal.
2. Start the engine and shift into gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
8. Once the vehicle and trailer have been driven from the
sloped part of the boat ramp,
the vehicle can be shifted from
four-wheel-drive high. Shift into the drive mode that is
appropriate for the road
conditions.
Caution
If the vehicle tires begin to spin
and the vehicle begins to slide
toward the water, remove your
foot from the accelerator pedal
and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule
0441. It is
especially important to check the
engine oil, axle lubricant, belts,
cooling system, and brake system
before and during each trip.
Check periodically to see that all
nuts and bolts on the trailer hitch
are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
0 351.
Trailer Towing
If equipped with a diesel engine,
see the Duramax diesel
supplement.
Caution
Towing a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To tow a trailer
correctly, follow the directions in
this section and see your dealer
for important information about
towing a trailer with the vehicle.
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.