Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
310 Service and Maintenance
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0313 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
324 Customer Information
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
OnStar 335
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 335
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 336
Security . . . . . . . . . . . . . . . . . . . . . . 337
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 337
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
336 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
OnStar 339
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0210. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Index 347
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 323
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 188
Assistance Systems for Parking and Backing . . . . . . . . . . 183
Auto Stop
Stop/Start System . . . . . . . . . . . . 158
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 21
Emergency Braking (AEB) . . . . 190
Headlamp System . . . . . . . . . . . . 128
Transmission . . . . . . . . . . . . . . . . . 164
Transmission Fluid . . . . . . . . . . . 222
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 165
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 234
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 132
Load Management . . . . . . . . . . . . 131
Power Protection . . . . . . . . . . . . . 132
Battery - North America . . . . 232, 286
Blade Replacement, Wiper . . . . . 235 Brake
Parking, Electric . . . . . . . . . . . . . . 168
System Warning Light . . . . . . . . 106
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Antilock . . . . . . . . . . . . . . . . . . . . . . . 166
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 169
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Parking . . . . . . . . . . . . . . . . . . . . . . . 167
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 146 AutomaticEmergency (AEB) . . . . . . . . . . . 190
Braking System Front Pedestrian (FPB) . . . . . . . 191
Break-In, New Vehicle . . . . . . . . . . 155
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 238
Headlamp Aiming . . . . . . . . . . . . . 237
Headlamps . . . . . . . . . . . . . . . . . . . 238
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 238
License Plate Lamps . . . . . . . . . 240
Taillamps, Turn Signal, Stoplamps, and
Back-up Lamps . . . . . . . . 239, 240
Buying New Tires . . . . . . . . . . . . . . . 266
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 91
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 213
California Proposition
65 Warning . . . . . . . . . .213, 232, 286, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 317
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 163
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Winter Driving . . . . . . . . . . . . . . . . 150
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 86
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 86
Chains, Tire . . . . . . . . . . . . . . . . . . . . 271
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . . . 92
Charging System Light . . . . . . . . . 104
Check
Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 104
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Index 349
DrivingAssistance Systems . . . . . . . . . . 188
Better Fuel Economy . . . . . . . . . 144
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 203
Defensive . . . . . . . . . . . . . . . . . . . . . 145
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 145
Hill and Mountain Roads . . . . . . 149
If the Vehicle is Stuck . . . . . . . . . 151
Loss of Control . . . . . . . . . . . . . . . 148
Off-Road Recovery . . . . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 151
Wet Roads . . . . . . . . . . . . . . . . . . . 148
Winter . . . . . . . . . . . . . . . . . . . . . . . . 150
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 137
E
Electric Parking Brake . . . . . . . . . . 168
Electric Parking Brake Light . . . . 106
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 210
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 243
Fuses and Circuit Breakers . . . 242
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 247 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 242
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 336
Engine Air Cleaner/Filter . . . . . . . . . . . . . 223
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 104
Compartment Overview . . . . . . . 216
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 101
Coolant Temperature Warning Light . . . . . . . . . . . . . . . .110
Cooling System . . . . . . . . . . . . . . . 225
Drive Belt Routing . . . . . . . . . . . . 318
Exhaust . . . . . . . . . . . . . . . . . . . . . . 163
Heater . . . . . . . . . . . . . . . . . . . . . . . . 159
Oil Life System . . . . . . . . . . . . . . . 221
Oil Pressure Light . . . . . . . . . . . . .110
Overheating . . . . . . . . . . . . . . . . . . 228
Power Messages . . . . . . . . . . . . . 120
Running While Parked . . . . . . . . 163
Starting . . . . . . . . . . . . . . . . . . . . . . . 157
Engine Air Filter Life System . . . . 223
Entry Lighting . . . . . . . . . . . . . . . . . . . 131
Equipment, Towing . . . . . . . . . . . . . 208
Event Data Recorders . . . . . . . . . . 332
Exit Lighting . . . . . . . . . . . . . . . . . . . . 131 Extended Parking . . . . . . . . . . . . . . . 162
Extender, Seat Belt . . . . . . . . . . . . . . 52
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 127
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 132
F
Filter,Engine Air Cleaner . . . . . . . . . . . 223
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 127
Flashers, Hazard Warning . . . . . . 128
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 271 Changing . . . . . . . . . . . . . . . . . . . . . 280
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 300
Fluid Automatic Transmission . . . . . . 222
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 231
Washer . . . . . . . . . . . . . . . . . . . . . . . 229
Folding Mirrors . . . . . . . . . . . . . . . . . . 27
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 188
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 329
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 191
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 35
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Index 351
I
Ignition Positions . . . . . . . . . . . . . . . 155
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 25
IndicatorPedestrian Ahead . . . . . . . . . . . . 108
Vehicle Ahead . . . . . . . . . . . . . . . . 108
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 67
Information Publication Ordering . . . . . . . . . . 329
Infotainment . . . . . . . . . . . . . . . . . . . . 133
Infotainment System . . . . . . . . . . . . 334
Instrument Cluster . . . . . . . . . . . 96, 97
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 286
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 252 Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 130
Daytime Running (DRL) . . . . . . 127
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 127
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 132
License Plate . . . . . . . . . . . . . . . . . 240
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 104
On Reminder . . . . . . . . . . . . . . . . . .112
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Lane Change Alert (LCA) . . . . . . . 194
Lane Keep Assist (LKA) . . . . . . . . 196
Lane Keep Assist Light . . . . . . . . . 108
Lap-Shoulder Belt . . . . . . . . . . . . . . . 49
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 79
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 72
LED Lighting . . . . . . . . . . . . . . . . . . . . 238
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 131
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Illumination Control . . . . . . . . . . . 129 Lighting (cont'd)
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Lights Airbag Readiness . . . . . . . . . . . . . 102
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 107
Brake System Warning . . . . . . . 106
Charging System . . . . . . . . . . . . . 104
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 104
Cruise Control . . . . . . . . . . . . . . . . .112
Door Ajar . . . . . . . . . . . . . . . . . . . . . .113
Electric Parking Brake . . . . . . . . 106
Engine Coolant Temperature Warning . . . . . . . .110
Engine Oil Pressure . . . . . . . . . . .110
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
High-Beam On . . . . . . . . . . . . . . . . .112
High/Low Beam Changer . . . . . 127
Lane Keep Assist . . . . . . . . . . . . . 108
Low Fuel Warning . . . . . . . . . . . . . 111
Seat Belt Reminders . . . . . . . . . . 102
Security . . . . . . . . . . . . . . . . . . . . . . . 111
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 107
StabiliTrak OFF . . . . . . . . . . . . . . . 109
Tire Pressure . . . . . . . . . . . . . . . . . .110