2020 CHEVROLET LOW CAB FORWARD Limited Warranty manual

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
12 Things to Know About the New Vehicle Limited Warranty
Although no defect in the factory
applied paint causes this, Chevrolet
will repair, at no charge to the
owner, the painted surfaces of new
vehicles damaged by this fallout
condition within 12 months or
12,000 miles of purchase,
whichever comes first.
Warranty Coverage–
Extensions
Time Extensions : The New
Vehicle Limited Warranty will be
extended one day for each day
beyond the first 24 hour period in
which your vehicle is at an
authorized Chevrolet Low Cab
Forward dealer facility for warranty
service. You may be asked to show
the repair orders to verify the period
of time the warranty is to be
extended. Your extension rights may
vary depending on state law. Mileage Extensions :
Prior to
delivery, some mileage is put on
your vehicle during testing at the
assembly plant, during shipping,
and while at the Chevrolet Low Cab
Forward dealer facility. The dealer
records this mileage on the first
page of this warranty booklet at
delivery. For eligible vehicles, this
mileage will be added to the
mileage limits of the warranty
ensuring that you receive full benefit
of the coverage. Mileage extension
eligibility:
. Applies only to new vehicles
held exclusively in new vehicle
inventory.
. Does not apply to used vehicles,
GM-owned vehicles, dealer
owned used vehicles, or dealer
demonstrator vehicles.
. Does not apply to vehicles with
more than 1,000 miles on the
odometer even though the
vehicle may not have been
registered for license plates.
Original Equipment Alterations
This warranty does not cover any
damage or failure resulting from
modification or alteration to the
vehicle's original equipment as
manufactured or assembled by
Chevrolet. Examples of the types of
alterations that would not be
covered include cutting, welding,
or disconnecting of the vehicle's
original equipment parts and
components.
Additionally, Chevrolet does not
warranty non-GM parts,
calibrations, and/or software
modifications. The use of parts,
control module calibrations,
software modifications, and/or any
other alterations not issued through
Chevrolet will void the warranty
coverage for those components that
are damaged or otherwise affected
by the installation of the non-GM
part, control module calibration,
software modification, and/or other
alteration.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
Things to Know About the New Vehicle Limited Warranty 13
The only exception is that non-GM
parts labeled“Certified to EPA
Standards” are covered by the
Federal Emissions Performance
Warranty.
Special Body or Equipment
Alterations
Installations or alterations to the
original equipment vehicle or
chassis, as manufactured and
assembled by Chevrolet, are not
covered by this warranty. The
special body company, assembler,
or equipment installer is solely
responsible for warranties on the
body or equipment and any
alterations to any of the parts,
components, systems,
or assemblies installed by
Chevrolet. Examples include, but
are not limited to, special body
installations, such as recreational
vehicles, the installation of any
non-GM part, cutting, welding, or the
disconnecting of original equipment
vehicle or chassis parts and
components, extension of the wheelbase, suspension and
driveline modifications, and axle
additions.
Pre-Delivery Service
Defects in the mechanical,
electrical, sheet metal, paint, trim,
and other components of your
vehicle may occur at the factory or
while it is being transported to the
Chevrolet Low Cab Forward dealer
facility. Normally, any defects
occurring during assembly are
identified and corrected at the
factory during the inspection
process. In addition, dealers inspect
each vehicle before delivery. They
repair any uncorrected factory
defects and any transit damage
detected before the vehicle is
delivered to you
Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any defects, advise your Chevrolet
Low Cab Forward dealer without
delay. For further details concerning
any repairs which the dealer mayhave made prior to you taking
delivery of your vehicle, ask your
dealer.
Production Changes
Chevrolet and Chevrolet Low Cab
Forward dealers reserve the right to
make changes in vehicles built and/
or sold by them at any time without
incurring any obligation to make the
same or similar changes on vehicles
previously built and/or sold by them.
Noise Emissions Warranty
Chevrolet warrants to the first
person who purchases this vehicle
for purposes other than resale and
to each subsequent purchaser of
this vehicle, as manufactured by
Chevrolet, that this vehicle was
designed, built and equipped to
conform at the time it left
Chevrolet’s control with all
applicable United States EPA Noise
Control Regulations.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
14 Things to Know About the New Vehicle Limited Warranty
This warranty covers this vehicle as
designed, built and equipped by
Chevrolet, and is not limited to any
particular part, component or
system of the vehicle manufactured
by Chevrolet. Defects in design,
assembly or in any part, component
or vehicle system as manufactured
by Chevrolet, which, at the time it
left Chevrolet’s control, caused
noise emissions to exceed Federal
Standards, are covered by this
warranty for the life of the vehicle.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
Emission Control Systems Warranty 15
The emission warranty on your Low
Cab Forward truck is issued in
accordance with the U.S. Federal
Clean Air Act. Defects in material or
workmanship in GM emission parts
may also be covered under the Low
Cab Forward Truck Limited
Warranty coverage. There may be
additional coverage on diesel
powered units. In any case, the
warranty with the broadest coverage
applies.
What Is Covered
The parts covered under the
emission warranty are listed under
the“Emission Warranty Parts List”
later in this section.
How to Determine the
Applicable Emissions Control
System Warranty
State and Federal agencies may
require a different emission control
system warranty for chassis
depending on: .
Whether the truck conforms to
regulations applicable to light
duty or heavy duty emission
control systems.
. Whether the truck or engine
conforms to California
regulations in addition to U.S.
Environmental Protection
Agency (EPA) Federal
regulations.
All Low Cab Forward trucks are
eligible for Federal Emissions
Control System Warranty Coverage.
If the emissions control label
contains language stating the truck
conforms to California regulations,
the vehicle is also eligible for
California Emissions Control System
Warranty Coverage.
Federal Emission Control
System Warranty
Federal Warranty Coverage is as
follows:
. Gasoline engine powered units
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs. ‐
5 years or 50,000 miles,
whichever comes first.
. Diesel engine powered units
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 100,000 miles,
whichever comes first.
. If any tire originally equipped on
your truck is defective (excluding
tread wear).
‐2 years or 24,000 miles,
whichever comes first.
Federal Emission Defect Warranty
Chevrolet warrants to the owner the
following:
. The Low Cab Forward truck was
designed, equipped, and built to
conform at the time of sale with
applicable regulations of the
Federal Environmental
Protection Agency (EPA).
. The Low Cab Forward truck is
free from defects in materials
and workmanship which cause

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
16 Emission Control Systems Warranty
the vehicle to fail to conform with
those regulations during the
emission warranty period.
Emission-related defects in the
genuine GM parts listed under the
Emission Warranty Parts List
covered, including related diagnostic
costs, parts, and labor are covered
by this warranty.
Federal Emission Performance
Warranty
Some states and/or local
jurisdictions have established
periodic Chassis Inspection and
Maintenance (I/M) programs to
encourage proper maintenance of
the chassis. If an EPA approved I/M
program is enforced in your area,
you may also be eligible for
Emission Performance Warranty
coverage when all of the following
three conditions are met:
. The Low Cab Forward truck has
been maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
supplied with the chassis. .
The Low Cab Forward truck fails
an EPA approved I/M test during
the emission warranty period.
. The failure results, or will result,
in the owner of the chassis
having to bear a penalty or other
sanctions (including the denial of
the right to use the chassis)
under local, state, or federal law.
Chevrolet warrants that your dealer
will replace, repair, or adjust to GM
specifications, at no charge to you,
any of the parts listed under the
Emission Warranty Parts List 019,
which may be necessary to conform
to the applicable emission
standards. Non-GM parts labeled
“Certified to EPA Standards” are
covered by the Federal Emission
Performance Warranty.
California Emission Control
System Warranty
This section outlines the emission
warranty that Chevrolet provides for
the truck in accordance with the
California Air Resources Board.
Defects in material or workmanship
in GM emission parts may also be covered under the Low Cab
Forward Limited Warranty coverage.
There may be additional coverage
on diesel engine powered units. In
any case, the warranty with the
broadest coverage applies.
This warranty applies if the Low Cab
Forward truck meets both of the
following requirements:
.
The Low Cab Forward truck is
registered in California or other
states adopting California
emission and warranty
regulations.*
. The Low Cab Forward truck is
certified for sale in California as
indicated on the truck emission
control label.
* Important: Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey, New
York, Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington
have California Emissions Warranty
coverage.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
Emission Control Systems Warranty 17
Your Rights and Obligations (For
Chassis Subject to California
Exhaust Emission Standards)
The California Air Resources Board
and General Motors are pleased to
explain the emission control system
warranty on your Low Cab Forward
truck. In California, new trucks must
be designed, equipped, and built to
meet the state’s stringent anti-smog
standards. Chevrolet must warrant
the Low Cab Forward truck
emission control system for the
periods of time and mileage listed
below provided there has been no
abuse, neglect, or improper
maintenance of your Chevrolet Low
Cab Forward truck. The emission
control system may include parts
such as the fuel injection system,
ignition system, catalytic converter,
and engine computer. Also included
are hoses, belts, connectors, and
other emission related assemblies.
Where a warrantable condition
exists, Chevrolet will repair the truck
at no cost to you including
diagnosis, parts, and labor.California Emission Defect and
Emission Performance Warranty
Coverage
For trucks with a GVWR of
14,000 lbs. or less:
.
Coverage on gasoline engine
powered units is for 3 years or
50,000 miles, whichever comes
first. Coverage on diesel engine
powered units is for 3 years or
50,000 miles, whichever comes
first.
‐If your Low Cab Forward truck
fails a smog check inspection,
Chevrolet will make all
necessary repairs and
adjustments to ensure that
your truck passes the
inspection. This is your
Emission Control System
Performance Warranty.
‐ If any emission related part on
your vehicle is defective,
Chevrolet will repair or replace
it. This is your Short term
Emission Defects Warranty. .
For 7 years or 70,000 miles,
whichever comes first, gasoline
or diesel engine powered units
with a GVWR of 14,000 lbs.
or less:
‐If an emission related part
listed in this booklet specially
noted with coverage for
7 years or 70,000 miles is
defective, Chevrolet will repair
or replace it. This is your
Long-term Emission Control
System Defects Warranty.
For trucks with a GVWR of
14,001 lbs. or more:
. Coverage on gasoline engine
powered units is for 5 years or
50,000 miles, whichever comes
first. Coverage on diesel engine
powered units is for 5 years or
100,000 miles or 3000 engine
hours, whichever comes first
‐If any emission related part on
your truck is defective,
Chevrolet will repair or replace
it. This is your Short-term
Emission Defects Warranty.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
18 Emission Control Systems Warranty
Any authorized Chevrolet Low Cab
Forward Truck Dealer will, as
necessary under these warranties,
replace, repair, or adjust to GM
specifications any genuine GM parts
that affect emissions. The applicable
warranty period shall begin on the
date the Low Cab Forward Truck is
delivered to the first retail purchaser
or, if the Low Cab Forward truck is
first placed in service as a
demonstrator or company vehicle
prior to sale at retail, on the date the
vehicle is placed in such service.
Owner's Warranty Responsibilities
As the Low Cab Forward truck
owner, you are responsible for the
performance of the scheduled
maintenance listed in your owner
manual. Chevrolet recommends that
you retain all maintenance receipts
for the chassis, but Chevrolet
cannot deny warranty coverage
solely for the lack of receipts or for
your failure to ensure the
performance of all scheduled
maintenance.You are responsible for presenting
your chassis to a Chevrolet Low
Cab Forward dealer servicing your
chassis line as soon as a problem
exists. The warranted repairs should
be completed in a reasonable
amount of time, not to exceed
30 days.
As the Low Cab Forward truck
owner, you should also be aware
that Chevrolet may deny warranty
coverage if your chassis or a part
has failed due to abuse, neglect,
improper or insufficient
maintenance, or modifications not
approved by GM.
If you have any questions regarding
your rights and responsibilities
under these warranties, you should
contact Customer Assistance
Center at 1-800-862-4389 or, in
California, write to:
State of California Air Resources
Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, CA 91731-2990

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S-13336102) - 2020 - crc - 12/7/18
Emission Warranty Parts List 19
The emission parts listed here are
covered under the Emission Control
System Warranty. The terms are
explained previously in this section
under“Federal Emission Control
System Warranty” and“California
Emission Control System Warranty.”
Important: Certain parts may be
covered beyond these warranties if
shown with asterisk(s) as follows:
. (*) 7 years/70,000 miles,
whichever comes first, California
Emission Control System
Warranty coverage.
The Emission Control Systems
Warranties obligations do not apply
to conditions resulting from
tampering, abuse, neglect,
or improper maintenance; or any
other item listed under “What Is Not
Covered” in theNew Vehicle Limited
Warranty 03. The “Other Terms”
presented in the New Vehicle
Limited Warranty 03also apply to
the emission-related warranties.
Powertrain Control System
Engine Control Module (ECM)* Engine Coolant Temperature Sensor
Intake Air Temperature Sensor
Manifold Absolute Pressure Sensor
Mass Air Flow Sensor
Oxygen Sensor(s)
NOx Sensor(s)*
Throttle Position Sensor
Fuel Management System
Fuel Injector (*Diesel Only)
Fuel Pressure Regulator
Fuel Pressure Sensor
Fuel Rail Assembly (*Diesel Only)
Fuel Supply Pump (*Diesel Only)
Air Management System
Air Cleaner
Air Intake Ducts
Boost pressure sensor
Charge Air Cooler*
Idle Air Control Valve
Intake Manifold (*Diesel Only)
Intake Manifold GasketThrottle Body
Turbocharger*
Ignition System
Camshaft Position Sensor(s)
Crankshaft Position Sensor(s)
Glow Plug Control Module
Glow Plugs
Ignition Coil(s)
Knock Sensor
Spark Plugs
Spark Plug Wires
Catalytic Converter System
Catalytic Converter(s) and Muffler if
attached as assembly*
Exhaust Temperature Sensor
Diesel Exhaust Fluid (DEF) Control
Unit *
DEF Supply Pump*
DEF Injector*
Diesel Exhaust Fluid (DEF) Tank
DEF Tank Level Sensor
DEF Quality Sensor*