2020 CHEVROLET IMPALA remote start

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
OnStar 307
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
OnStar 309
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0197. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Connected Services 315
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 321
InformationPublication Ordering . . . . . . . . . . 299
Infotainment . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . 304
Instrument Cluster . . . . . . . . . . . . . . . 96
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 84
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 25
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 259
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 234
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 128
Daytime Running (DRL) . . . . . . 126
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 126 Lamps (cont'd)
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 131
License Plate . . . . . . . . . . . . . . . . . 224
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 103
On Reminder . . . . . . . . . . . . . . . . . 109
Reading . . . . . . . . . . . . . . . . . . . . . . 129
Lane Change Alert (LCA) . . . . . . . 182
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 184
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Lap-Shoulder Belt . . . . . . . . . . . . . . . 46
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 78
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 70
LED Lighting . . . . . . . . . . . . . . . . . . . . 221
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . 128
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Lights Airbag Readiness . . . . . . . . . . . . . 101 Lights (cont'd)
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 106
Brake System Warning . . . . . . . 104
Charging System . . . . . . . . . . . . . 102
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 103
Cruise Control . . . . . . . . . . . . . . . . 109
Door Ajar . . . . . . . . . . . . . . . . . . . . . .110
Electric Parking Brake . . . . . . . . 105
Engine Oil Pressure . . . . . . . . . . 108
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On . . . . . . . . . . . . . . . . 109
High/Low Beam Changer . . . . . 126
Lane Departure Warning . . . . . . 106
Low Fuel Warning . . . . . . . . . . . . 108
Seat Belt Reminders . . . . . . . . . . 100
Security . . . . . . . . . . . . . . . . . . . . . . 109
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 105
StabiliTrak OFF . . . . . . . . . . . . . . . 107
Tire Pressure . . . . . . . . . . . . . . . . . 108
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 107
Traction Off . . . . . . . . . . . . . . . . . . . 106
Locks Automatic Door . . . . . . . . . . . . . . . . . 18
Delayed Locking . . . . . . . . . . . . . . . . 18

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 323
ParkingBrake and P (Park)
Mechanism Check . . . . . . . . . . 218
Extended . . . . . . . . . . . . . . . . . . . . . 157
Over Things That Burn . . . . . . . 156
Parking or Backing Assistance Systems . . . . . . . . . . 176
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 101
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Passenger Sensing System . . . . . 57
Perchlorate Materials Requirements, California . . . . . . 200
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . .113
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 18
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 92
Protection, Battery . . . . . . . . . . . . 131
Retained Accessory (RAP) . . . 155
Seat Adjustment . . . . . . . . . . . . . . . . 35
Windows . . . . . . . . . . . . . . . . . . . . . . . 26
Pregnancy, Using Seat Belts . . . . 49
Privacy
Vehicle Data Recording . . . . . . . 302 Program
Courtesy Transportation . . . . . . 296
Prohibited Fuels . . . . . . . . . . . . . . . . 186
Proposition 65 Warning,
California . . . . . . . . . . . .199, 216, 259, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 299
R
Radio Frequency Statement . . . . 300
Reading Lamps . . . . . . . . . . . . . . . . . 129
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 42
Rear Vision Camera (RVC) . . . . . 176
Rearview Mirrors . . . . . . . . . . . . . . . . 25Automatic Dimming . . . . . . . . . . . . . 25
Reclining Seatbacks . . . . . . . . . . . . . 36
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 284
Records Maintenance . . . . . . . . . . . . . . . . . . 286
Recreational Vehicle Towing . . . . 262
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 294 Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 14
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 63
Maintenance . . . . . . . . . . . . . . . . . . 285
Replacing Airbag System . . . . . . . . 63
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 78
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 51
Reporting Safety Defects Canadian Government . . . . . . . . 301
General Motors . . . . . . . . . . . . . . . 301
U.S. Government . . . . . . . . . . . . . 300
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 69
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 155
Reverse Tilt Mirrors . . . . . . . . . . . . . . 24
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 144
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 294
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rotation, Tires . . . . . . . . . . . . . . . . . . 245
Routing, Engine Drive Belt . . . . . . 289

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
324 Index
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . . . 157
S
Safety Defects Reporting
Canadian Government . . . . . . . . 301
General Motors . . . . . . . . . . . . . . . 301
U.S. Government . . . . . . . . . . . . . 300
Safety Locks . . . . . . . . . . . . . . . . . . . . . 19
Safety System Check . . . . . . . . . . . . 50
Scheduling Appointments . . . . . . . 296
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 43 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Extender . . . . . . . . . . . . . . . . . . . . . . . . 50
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 44
Lap-Shoulder Belt . . . . . . . . . . . . . . 46
Reminders . . . . . . . . . . . . . . . . . . . . 100
Replacing after a Crash . . . . . . . . 51
Use During Pregnancy . . . . . . . . . . 49
Seats
Adjustment, Front . . . . . . . . . . . . . . . 34
Head Restraints . . . . . . . . . . . . . . . . 31
Heated and Ventilated Front . . . . 40
Lumbar Adjustment, Front . . . . . . 36
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Adjustment, Front . . . . . . . 35
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Seats (cont'd)
Reclining Seatbacks . . . . . . . . . . . . 36
Securing Child Restraints . . . . 78, 80
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
OnStar . . . . . . . . . . . . . . . . . . . . . . . 307
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 21
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 21
Service . . . . . . . . . . . . . . . . . . . . . . . . . 138
Accessories andModifications . . . . . . . . . . . . . . . . 200
Doing Your Own Work . . . . . . . . 200
Maintenance Records . . . . . . . . 286
Maintenance, General Information . . . . . . . . . . . . . . . . . . 274
Parts Identification . . . . . . . . . . . . 287
Scheduling Appointments . . . . . 296
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 105
Services Special Application . . . . . . . . . . . 281
Servicing the Airbag . . . . . . . . . . . . . 62
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 217
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 155
Out of Park . . . . . . . . . . . . . . . . . . . 156 Side Blind Zone Alert (SBZA) . . . 181
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 128
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 258
Special Application Services . . . . 281
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 288
Speedometer . . . . . . . . . . . . . . . . . . . . 98
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 107
Start Assist, Hill . . . . . . . . . . . . . . . . . 163
Start Vehicle, Remote . . . . . . . . . . . 14
Starter Switch Check . . . . . . . . . . . 217
Starting the Engine . . . . . . . . . . . . . 153
Steering . . . . . . . . . . . . . . . . . . . . . . . . 142 Heated Wheel . . . . . . . . . . . . . . . . . . 89
Wheel Adjustment . . . . . . . . . . . . . . 89
Wheel Controls . . . . . . . . . . . . . . . . . 89
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 223
Storage Areas Cargo Management System . . . . 86
Center Console . . . . . . . . . . . . . . . . . 85
Convenience Net . . . . . . . . . . . . . . . 87
Glove Box . . . . . . . . . . . . . . . . . . . . . . 85
Instrument Panel . . . . . . . . . . . . . . . 84
Umbrella . . . . . . . . . . . . . . . . . . . . . . . . 86

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
326 Index
Universal Remote System (cont'd)Programming . . . . . . . . . . . . . . . . . 121
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 21
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 142
Identification Number (VIN) . . . 287
Load Limits . . . . . . . . . . . . . . . . . . . 147
Messages . . . . . . . . . . . . . . . . . . . . .112
Personalization . . . . . . . . . . . . . . . .113
Remote Start . . . . . . . . . . . . . . . . . . . 14
Security . . . . . . . . . . . . . . . . . . . . . . . . 21
Speed Messages . . . . . . . . . . . . . .113
Towing . . . . . . . . . . . . . . . . . . . . . . . . 262
Vehicle Ahead Indicator . . . . . . . . 106
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 239
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 302
Ventilation, Air . . . . . . . . . . . . . . . . . . 137
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Voltage Devices and Wiring . . . . 225
W
Warning Brake System Light . . . . . . . . . . . 104 Warning (cont'd)
Caution and Danger . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . 184
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . . 95
Warnings Hazard Flashers . . . . . . . . . . . . . . 127
Washer Fluid . . . . . . . . . . . . . . . . . . . 214
Wheels Alignment and Tire Balance . . 250
Different Size . . . . . . . . . . . . . . . . . 249
Replacement . . . . . . . . . . . . . . . . . 251
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Where to Put the Restraint . . . . . . 69
Windows . . . . . . . . . . . . . . . . . . . . . . . . 25 Power . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Windshield
Replacement . . . . . . . . . . . . . . . . . 219
Wiper/Washer . . . . . . . . . . . . . . . . . . 90
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 145
Winter Tires . . . . . . . . . . . . . . . . . . . . 233
Wiper Blade Replacement . . . . . . 218
Wireless Charging . . . . . . . . . . . . . . . 92
Wiring, High Voltage Devices . . . 225