Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
20 Keys, Doors, and Windows
Doors
Trunk
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, hatch/trunk open, or with
any objects that pass through the
seal between the body and the
hatch/trunk or liftgate. Engine
exhaust contains carbon
monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle must be driven with
the liftgate or hatch/trunk open:. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to a setting that
brings in only outside air
(Continued)
Warning (Continued)
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust 0157.
To open the trunk: .
Press
|with the transmission
in P (Park).
. Press and hold
Yon the RKE
transmitter.
. If equipped, press the touch pad
on the underside of the trunk lid
after unlocking all doors.
The RKE transmitter must be within
1 m (3 ft) of the trunk. Press the
touch pad on the underside of the
trunk lid and lift to open. See
Remote Keyless Entry (RKE)
System Operation 08.
When closing the trunk, use the
pull cup.
Emergency Trunk Release
Handle
Caution
Do not use the emergency trunk
release handle as a tie-down or
anchor point when securing items
in the trunk as it could damage
the handle.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 23
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
in the center console. See“Starting
the Vehicle with a Low Transmitter
Battery or Wireless Interference”
under Remote Keyless Entry (RKE)
System Operation 08.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
center console, your vehicle needs service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
24 Keys, Doors, and Windows
Power Mirrors
1. Move the selector switch to L(Left) or R (Right) to choose
the driver or passenger mirror.
2. Press one of the four arrows to move the mirror.
3. Move the selector switch to
)
to deselect the mirror.
Memory Mirrors
The vehicle may have memory
mirrors. See Memory Seats 037. Side Blind Zone Alert (SBZA)
The vehicle may have SBZA. See
Side Blind Zone Alert (SBZA)
0181.
Lane Change Alert (LCA)
The vehicle may have LCA. See
Lane Change Alert (LCA) 0182.
Turn Signal Indicator
The vehicle may have a turn signal
indicator on the mirror housings.
The indicator will flash when a turn
signal or the hazard warning
flashers are used.
Puddle Light
The vehicle may have a puddle light
on the mirror housings. The light will
illuminate the ground when the door
is opened.Folding Mirrors
Manual Folding Mirrors
The vehicle has manual folding
mirrors. These mirrors can be folded
inward to prevent damage when
going through an automatic car wash. To fold, pull the mirror toward
the vehicle. Push the mirror outward
to return it to the original position.
Heated Mirrors
If equipped with heated mirrors:
K:
The rear window defogger also
heats the outside mirrors.
See Dual Automatic Climate Control
System 0133.
Automatic Dimming
Mirror
The vehicle has an automatic
dimming outside mirror on the driver
side. The mirror will adjust for the
glare of headlamps behind you.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 25
The mirror(s) return to the original
position when:
.The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about
30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0113.Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind.
Automatic Dimming
Rearview Mirror
If equipped, the mirror will
automatically reduce the glare of the
headlamps from behind.
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
26 Keys, Doors, and Windows
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave the Remote Keyless Entry
(RKE) transmitter in a vehicle with
children. When there are children
in the rear seat, use the window
lockout switch to prevent
operation of the windows. See
Keys07.Power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0155.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Window Lockout
This feature stops the rear window
switches from working.
. Press
Z{to engage the rear
window lockout feature. The rear
door safety locks are also
enabled. See Safety Locks019.
The indicator light is on when
engaged.
. Press
Z{again to disengage.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 27
Window Express Movement
All windows can be opened without
holding the window switch. Press
the switch down fully and quickly
release to express open the
window.
If equipped, pull the window switch
up fully and quickly release to
express close the window.
Briefly press or pull the window
switch in the same direction to stop
that window’s express movement.
Window Automatic Reversal
System
The express-close feature will
reverse window movement if it
comes in contact with an object.
Extreme cold or ice could cause the
window to auto-reverse. The
window will operate normally after
the object or condition is removed.
Automatic Reversal System
Override
{Warning
If automatic reversal system
override is active, the window will
not reverse automatically. You or
others could be injured and the
window could be damaged.
Before using automatic reversal
system override, make sure that
all people and obstructions are
clear of the window path.
When the engine is on, override the
automatic reversal system by pulling
and holding the window switch if
conditions prevent it from closing.
Programming the Power
Windows
Programming may be necessary if
the vehicle battery has been
disconnected or discharged. If the
window is unable to express-up,
program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/
ACCESSORY.
3. Partially open the window to be programmed. Then close it and
continue to pull the switch
briefly after the window has
fully closed.
4. Open the window and continue to press the switch briefly after
the window has fully opened.
Sun Visors
Pull the sun visor down to block
glare. Detach the sun visor from the
center mount to pivot to the side
window, or to extend along the rod.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 31
Head Restraints
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
If your vehicle has rear head
restraints that fold down, always
return them to the full upright
position whenever an occupant is
seated in the seat.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chance of a neck injury in a crash.
Front Seats
The vehicle's front seats have
adjustable head restraints in the
outboard seating positions.
Two-Way Head Restraints
The height of the head restraint can
be adjusted.
To raise or lower the head restraint,
press the button on the side of the
head restraint, and pull up or push
the head restraint down and release
the button. Pull and push on the
head restraint after the button is
released to make sure it is locked in
place.
The front seat outboard head
restraints are not removable.
Four-Way Head Restraints
The height of the head restraint can
be adjusted.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 33
On some models, the rear head
restraints can be folded forward to
allow for better visibility when the
rear seat is unoccupied. To fold the
head restraint, grasp the top of the
head restraint and pull the head
restraint forward and down until it
locks in place.
When an occupant or child restraint
is in the seat, always return the
head restraint to the full upright
position. Push down on the head
restraint to release the locking
mechanism. Then, pull the head
restraint up and push it rearward
until it is in the full upright position.Always adjust the head restraint so
that the top of the restraint is at the
same height as the top of the
occupant's head.
The rear seat outboard head
restraints are not intended to be
removed. If removal is required see
your dealer for assistance with
removal. In the event of an
emergency, the following can be
used as removal and installation
instructions. Store the removed
head restraints in a secure place.
Reinstall the head restraints before
the seating position is occupied.
Head Restraint Removal and
Reinstallation
To remove the head restraint:
1. Partially fold the seatback forward. See Rear Seats042
for additional information.
2. Press both buttons on the head
restraint posts at the same
time, and pull up on the head
restraint.
3. Store the head restraint in a secure place.
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
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