2020 CHEVROLET IMPALA Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
32 Navigation
Contacts1. Touch Delete All Entries to delete the entire list of
contacts. A pop-up displays to
confirm.
2. Touch Edit Contacts List to display the Contacts to edit.
Recent Destinations
. Touch Delete Individual
Destinations to display a recent
destinations list. Select the
individual entry to delete.
. Touch Delete All Destinations to
delete the entire recent
destination list. A pop-up
displays asking to confirm the
deletion.
My POIs
. Touch My POIs to display a
menu of other options.
. Select Delete Individual
Categories. A My POIs category
list displays.
. Select the individual entry to
delete. .
Touch Delete All My POIs to
delete the entire list of
categories. A pop-up displays
asking to confirm the deletion.
Upload Saved Locations
Touch to upload any saved locations
such as downloaded POIs and all
entries in the vehicle address book
to the USB device.
. Touch Upload Saved Locations
to save the Vehicle Contacts list
and any MyPOIs that have been
saved to the vehicle.
. Once saved locations have been
uploaded to a USB, they can be
transferred to a different vehicle
or restored to the current
address book.
Delete Autocomplete
Touch Delete on the Delete
Autocomplete History menu to clear
personal data from the keyboard.
A pop-up displays a message to
Delete all keyboard autocomplete
history. The system clears all
navigation addresses, POIs, etc.
The autocomplete will not delete
recent destinations. Touch Cancel to
stop the process.
Map Adjustments
ZOOM –/+ can be used to adjust
the scale of view on the map. When
the end of the zoom level is
reached, ZOOM –/+ will gray out.
The zoom scales can be configured
for English or metric units. To
change from English to metric, see
“Instrument Cluster” in the owner’s
manual.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 33
Scroll Features
.To scroll within the map, touch
anywhere on the map view.
. Nudge or slide a finger on the
map; the map moves in the
direction of the finger.
. Fling a finger on the map; the
map will start scrolling in a short
continuous scroll.
. Touch the location on the map;
the map recenters to the location
that was touched on.
. Touch a location twice on the
map; the map zooms in one
level to the location that was
touched twice on. .
When the map is recentered
away from being locked to the
vehicle position, the crosshairs
will show in the center of the
map. As the map continues to
be recentered, the crosshairs
will remain on the display. When
the crosshairs are shown on the
display, a callout with more
information appears. If the map
is moved from the current
location, the crosshairs will
disappear along with the callout.
. Touch on the callout next to the
crosshairs and the destination
details view displays. From this
view, route guidance can be
received or saved to the
vehicle's contact list.
. When the map is recentered, the
straight-line distance from the
vehicle to the selected point is
displayed in the callout. In
addition, a heading direction in
the form of an arrow is displayed
to indicate the direction. The
arrow is shown in relation to the
current vehicle heading. .
Touch on a POI icon shown on
the map; the name of the POI is
shown in the address callout,
along with the city name and
state/province. If the callout is
selected, the destination details
view for the POI is shown.
. After panning the map away
from the vehicle, touch Reset to
return the map back to the
current position.
. Touch Overview to quickly get a
view of the entire route. The
route Overview takes the place
of the Reset option while under
route guidance. Touch Reset to
return the map to the current
position.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
34 Navigation
Maps
The map database is stored in the
internal flash memory that is used in
the navigation system.
Detailed Areas
Road network attributes are
contained in the map database for
detailed areas. Attributes include
information such as street names,
street addresses, and turn
restrictions. A detailed area includes
all major highways, service roads,
and residential roads. The detailed
areas include Places of Interest
(POIs) such as restaurants, airports,
banks, hospitals, police stations,
gas stations, tourist attractions, and
historical monuments. The map
database may not include data for
newly constructed areas or map
database corrections that are
completed after production. The
navigation system provides full
route guidance in the detailed map
areas.
Navigation Symbols
Following are the most common
symbols that appear on a map view.
or
The vehicle symbol indicates the
current position and heading
direction of the vehicle on the map.
When under route guidance, a circle
with an arrow is added to the
vehicle symbol which indicates the
direction to the destination.Vehicle Address Callout
Tap on the vehicle icon to have the
current address of the vehicle
overlaid on the map next to the
vehicle icon in a callout. Another tap
hides the information.
Any address information about the
vehicle’s current location will be
shown, including the street, city, and
state/province names.
Tap on this callout to save the
current address to the vehicle
address book.
The destination symbol marks the
final destination after a route has
been planned.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 35
The waypoint symbol marks one or
more set waypoints.
A waypoint is a stopover destination
point added to the planned route.
The estimated time to the
destination displays. Touch Arrival
to toggle to duration and to the
distance of the destination.
This symbol indicates the
recommended maneuver that
should be performed. Touch it to
display the turn list or waypoint list.
The No GPS symbol appears when
there is no Global Positioning
System (GPS) satellite signal. When
the GPS is gone, the vehicle
position on the map may not be
accurate.
Autozoom
As a maneuver is being
approached, the map automatically
zooms in to give greater detail.
If lane guidance is available for the
maneuver, this is also shown.
When the system begins to
autozoom, it zooms in to its
minimum level. After the maneuver
is performed, the system slowly
zooms back out.
Destination
If route guidance is not active, touch
the Nav icon on the Home Page to
access the map view. Touch the
Destination option from the map
view to enter a destination.
Available methods of entering a
destination are Voice Recognition,
Address, Recent Destination,
Contacts, and POIs. Several options
can be selected to plan a route.
Some destination items may be
grayed out if no destination was
previously entered or saved.
Another way to enter a destination
is to touch the blue OnStar icon and
ask an OnStar Advisor to download
a destination into the embedded
navigation system. SeeOnStar
System 053.
Touch the Destination icon on the
infotainment display to go to the
destination entry views.
Available Methods of Search
. Address (entries by hierarchy)
. Intersection
. Places of interest (POIs)

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
36 Navigation
.Recent (destinations)
. Contacts
Touch the Destination icon on the
infotainment display and the last
used destination view is shown.
This mode is retained. The initial
default is Address.
Navigation Next Turn Maneuver
Alert
The navigation system may need to
get the attention of the driver in
certain situations.
If not in the navigation application
when a near maneuver prompt is
given, it is shown as an alert. The
alert contains the turn indicator and
the option to display the main
navigation view, or dismiss the alert.
The alert also contains the name of
the street to turn on and a
countdown bar.
Auto-Capitalization
The shift key is automatically
enabled when a period is entered
on the keyboard. Once the first character is typed after the period,
the next character will change to
lower-case.
Alpha-Numeric Keyboard
The keyboard is used in multiple
locations throughout the system and
can be used with many features.
The navigation system uses the
keyboard's alpha-numeric keyboard.
The keyboard can also be modified
to include characters appropriate for
the region configured in the vehicle
settings.
@:
Touch to search for the
destination details of an address or
place of interest entered in the text
field. Once
@is touched, the
activity indicator displays in the list
of possible matches.
|: Touch to display a list of
matches.
When there are multiple matches, a
dropdown arrow is shown after the
autocomplete text. This dropdown
displays an entire list of matches.
Touch the appropriate match without
having to enter more text.
z: Touch to delete the last typed
character. Touch and hold this icon
to clear the entire text field. If the
entire text field has been deleted,
this icon becomes an Undo option.
Touching Undo will restore the
deleted text.
Exit : Touch to return to the
previous Map view.
SYM : Touch to show the symbol
keyboard.
Space : Touch to enter a space
between characters or the words of
a name.
R: Touch to display the
interaction selector.
E: If equipped, touch to switch
between Alpha-Numeric Keyboard
and Character Recognition.
Special Characters
As the characters are typed on the
keyboard, a pop-up of the letter
touched displays above the key that
was touched.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 37
Continue to touch and hold, and any
additional special characters
associated with that letter are
displayed around the current letter.
To select one of the special
characters, slide a finger left or right
to adjust the highlight of the special
character.
Special Character List
The following characters have
special characters beneath them:
Character Handwriting
Recognition
Character handwriting recognition is
offered as an alternative to using a
keyboard. This character input
method allows the drawing out of
characters instead of picking themout from the keyboard. Character
handwriting recognition has two
main modes, upper case and mixed
case. The upper case mode is used
for Destination Entry while mixed
case is used for all other character
entry modes. This feature is
available by touching the globe icon
from the keyboard display.
The Handwriting Recognition screen
is split into different zones:
.
Drawing Pad: This is the area
to draw a character. Draw a
character in the display area.
When the first character is
complete, a representation of
that character can be seen, and
there is an audible response.
If the character is correct, the
next character can be started
immediately.
‐ To delete the last entered
character, draw a line from left
to right across the character
field.
‐ To create a space, draw a line
from right to left across the
character field. .
Prioritized Guess List: This
area displays a list of guesses
for the character drawn.
If character recognition displays
the incorrect character, look at
this list and see if the desired
character is available to select.
Scroll up or down the list, then
highlight the desired character.
Selecting a character from the
list will replace the incorrect
character with the desired
character. The character is
displayed in the character entry
section of the display.
. Character Entry: This is the
area across the top of the
display. This section can look
different depending on which
feature is being used.
Option Settings
This section is an area on the right
side of the Character Recognition
display. This section will only look
different if the characters showing
on the display are in upper case or
mixed case.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
38 Navigation
.k:Select from the infotainment
display. The draw speed setting
will adjust the speed of the
character recognition feature.
The settings are: Faster, Default,
and Slower.
. Audio Feedback: Touch to turn
Audio Feedback On or Off.
Audio feedback is an audible
response to an action that has
occurred while using the
Character Recognition.
. ABC/abc: Select from the
infotainment display to view the
available character sets. Select
a character set to change.
Multiple character sets may not
be supported by some regions.
This option also displays the
sentence case of upper or lower
case characters that are
currently active in a mixed case
mode. If only one character set
is available for the desired
region, touching the character
recognition will only open and
close the character recognition
window. If mixed case character mode is
supported, the last characters of
character recognition will be
upper and lower case.
One-Shot Search
Enter a full or partial Address,
Contact, or POI into the search bar
and the system will search and
display all of the matches.
The contacts that are searched
include both connected phone’s
contacts list and the vehicle’s
contacts list.
Search Process
The process of prioritizing the
search is to help shorten the length
of time at finding the results. If there
is a 100% match found when a
search type is carried out, the
remaining searches abort.
The system conducts the search in
the following order: 1. Vehicle Contacts List
2. Connected Phone Contacts List 3. POIs
4. Addresses
The Contacts are done first because
the list will be relatively short and
can be done quickly.
POIs are done next because the
amount of time it takes to search for
the average POI is consistent. The
less deviation during a search would
mean an average of less time taken.
The Addresses are last because the
standard deviation for an address
search is very large. Some address
searches are very quick, but others
may take very long. Because of this,
the address search would not be
conducted unless a good match
could not be found in either
Contacts or POIs.
Autocomplete
The autocomplete is preloaded with
all recent destinations and POI
category names. Previous POI
name searches are remembered.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 39
If only one type of result is found,
the single type result screen is
shown. Within each group, they are
listed in confidence order. This
means the highest confidence result
will be at the top.
If multiple types of matches are
found, the result list with the highest
confidence match displays.
Address and Contact matches are
shown in full width list format. The
match results will display unique
icons for full addresses, streets,
intersections, cities, states/province,
and countries.
POIs show in a split list format with
the map on the right displaying the
locations of the matches. The brand
icon or category icon will display for
the match results.
When a list displays, the results for
a particular type can be filtered by
touching the filters along the top of
the screen. If there are no particular
results for a selected type, a
message is indicated in the list.For example:
.
For no addresses: “No
Addresses Found Within province>.”
. For no POIs: “No POIs Found
Within <75 km/50 mi/ 800 km/
500 mi>.” This distance is shown
depending on what radius is
completed and what current
units are selected.
. For no contacts: “No Contacts
Found.”
The system performs partial
searches on contacts, so typing a
first name or last name would find a
match. The entire contact name
does not need to be entered for it to
be found in a search.
Touching a contact listed on the
results list displays the standard
contact details view to select an
item, such as an address to start
routing, or a phone number to place
a call. Address
.
A destination can be searched
by typing out the address,
intersection, highway, or freeway
entrance ramps on the
keyboard. This information is
typed and displayed in the
information field. Touch the
search icon to start the search.
For example:
City: Crawford
Street: Main Rd
House #: 12334
. State/province information does
not have to be included in the
search field if entering an
address that is located in the
same state/province.