2020 CHEVROLET IMPALA pairing phone

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Voice Recognition 63
“Destination Place of Interest”:
Begin a dialog to enter a destination
Place of Interest category or major
brand name (if equipped).
Not all brand names of businesses
are available for voice entry. Most
major chains, such as chains with
more than 20 locations, should be
available to search for by name, but
the name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might
have to be located by category,
such as fast food, hotels, or banks.
“Destination Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route” :End route
guidance.
Voice Recognition for the
Phone
“Call ” :Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored. “Call At Home,”
“At Work,” “On Mobile,”
or“On
Other” :Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :Initiate a
call to a standard phone number or
emergency number.
If the call is being initiated outside of
North America, say “Call number>,” then after the system
reads back the number, repeat the
“Call” command to initiate the call.
If the number is not correct, “Delete”
will delete the number and allow it to
be entered again. If the number is
not complete, speak the remaining
digits.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow instructions
on the radio display.
“Switch Phone” :Select a different
phone for outgoing calls. “Voice Keypad”
:Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or
Voice Command. See the cell
phone manufacturer's user guide to
see if the cell phone supports this
feature. To activate the phone voice
recognition system, press and hold
gon the steering wheel for a few
seconds.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Phone 65
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the features on the infotainment
system and the steering wheel to
operate the Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls,
confirm system information, and
start voice recognition.
i: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Using the
System 07.
PHONE : Touch the Phone icon on
the Home Page to enter the phone
main menu.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Turn
the volume knob during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
66 Phone
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, seeUsing the
System 07.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling (if equipped). See “OnStar”
in the owner ’s manual.
Pairing Information
. A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system. .
The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. One Bluetooth device can be
connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone in the order that they
were last used in the system. To
link to a different paired phone,
see “Linking to a Different
Phone” later in this section.
Pairing a Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phone and select Pair Device. 3. A four-digit Personal
Identification Number (PIN)
appears on the display. The
PIN, if required, may be used
in Step 5.
4. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate “Chevrolet MyLink” on
the display. Follow the
instructions on the cell phone
to enter the PIN provided in
Step 3 or confirm the six-digit
code shown on the display.
After the PIN is successfully
entered or the code is
confirmed, the system
responds with “
has been successfully paired”
when the pairing process is
complete.
6. If “Chevrolet MyLink” does not
appear, turn the phone off or
remove the phone battery and
retry.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Phone 71
2. After the tone, say“Voice Mail.”
The system dials the voice mail
number of the connected
phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Before using the text messaging
feature, check to see if the phone is
compatible.
To view compatible phones in USA,
see www.my.chevrolet.com.
Text Menu
Inbox : Touch to display incoming
messages. To view a message,
touch on the name of the sender. Touch
>to listen to the text
message. Press
oBACK on the
center stack or touch the Back icon
on the infotainment display to go
back to the previous menu.
Settings : See“Text Settings” later
in this section.
Reply : Touch to reply using a
predefined text message. See “Text
Settings” later in this section.
Call : Touch to place a call to the
sender of the text message.
Viewing a Text Message
While viewing a text message:
. Touch Reply to reply using a
predefined text message.
. Touch Call to place a call to the
sender of the text message.
Viewing Sender Information
If equipped, touch the name of the
sender to view sender information if
this information matches contact
information already stored. Select a Predefined Message :
Touch to select from a set of quick
messages. Touch the message
to send.
Predefined Messages
These are short text messages that
can be used to send so responses
will not have to be typed.
The messages can be deleted or a
new message can be added.
To add a new message:
1. Touch Text Settings, then touch Manage Predefined Messages.
2. While in the predefined messages list view, select Add
New Predefined Message and
a keyboard displays.
3. Type a new message and touch NEW MSG when done to
add the message. Press
o
BACK on the center stack or
touch the Back icon on the
infotainment display to go back
to the predefined messages
list. Touch
zto delete one
character at a time.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Index 93
Dual Tone Multi-Frequency(DTMF) Tones . . . . . . . . . . . . . . . . . . 69
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 69
English and Metric UnitConversion . . . . . . . . . . . . . . . . . . . . . 77
Error Messages . . . . . . . . . . . . . . . . . 18
F
Finding a Station . . . . . . . . . . . . . . . . 11
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
G
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . . 54
Guidance Problems with the Route . . . . . . . . 55
H
HD Radio Technology . . . . . . . . . . . 13
Helpful Hints for Speaking
Commands . . . . . . . . . . . . . . . . . . . . . 58
Home Page Features . . . . . . . . . . . . . 7
I
If the System Needs Service . . . . . 55
Infotainment Display Features . . . . 8
Infotainment Gestures . . . . . . . . . . . . 8
Infotainment System . . . . . . . . . . . . . . 4 Infotainment System Settings . . . . 10
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack
Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 22
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 74
Loading and Ejecting Discs . . . . . . 16
M
Making a Call . . . . . . . . . . . . . . . . . . . . 70
Making a Call Using Contactsand Recent Calls . . . . . . . . . . . . . . . 67
Making a Call Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 68
Map Adjustments . . . . . . . . . . . . . . . . 32
Map Data Updates . . . . . . . . . . . . . . . 56
Map End User License
Agreement . . . . . . . . . . . . . . . . . . . . . 86
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Media Avoiding Untrusted Devices . . . . . 16
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Mixed-Audio Favorites . . . . . . . . . . . 12
Mobile Device Usage . . . . . . . . . . . . 15
Multi-band Antenna . . . . . . . . . . . . . . 15
N
NAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 35
Using the System . . . . . . . . . . . . . . . 26
Navigation Symbols . . . . . . . . . . . . . 34
O
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
OnStar System . . . . . . . . . . . . . . 25, 53
Over-the-Air Software Updates . . . . . . . . . . . . . . . . . . . . . 9, 76
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Apple CarPlay andAndroid Auto. . . . . . . . . . . . . . . . . . . 72
Bluetooth . . . . . . . . 65, 66, 70
Playing an Audio CD . . . . . . . . . . . . 16
Playing an MP3 CD . . . . . . . . . . . . . . 18
Playing from a USB . . . . . . . . . . . . . . 19
Playing the Radio . . . . . . . . . . . . . . . . 10
Port
USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 54