2020 CHEVROLET EXPRESS airbag

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G: Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!: Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock
Location
+: Fuses

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
6 Introduction
1.Air Vents 0149.
2. Driver Information Center (DIC) Buttons (Out of View). See
Driver Information Center (DIC)
099.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 113.
Windshield Wiper/Washer 080.
4. Horn 080.
5. Hazard Warning Flashers
0113.
6. Instrument Cluster 086.
7. Shift Lever. See Automatic
Transmission 0171.
Manual Mode 0174 (If
Equipped).
8. Climate Control Systems
0144.
9. Infotainment 0117.
10. Power Outlets 083.
11. USB Port (If Equipped). See Auxiliary Devices 0131. 12. Power Outlet 110/120 Volt
Alternating Current. See Power
Outlets 083.
13. Rear Heating System 0146 (If
Equipped).
Lane Departure Warning
(LDW) 0190 (If Equipped).
Forward Collision Alert (FCA)
System 0186 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See
Airbag On-Off Switch 050.
15. Traction Control/Electronic
Stability Control 0178.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul
Mode 0175.
17. Steering Wheel Controls 079
(If Equipped).
18. Steering Wheel Adjustment
079 (Out of View), (If
Equipped).
19. Parking Brake Release. See Parking Brake 0177.
20. Cruise Control 0180 (If
Equipped). Fast Idle System
0166 (If
Equipped).
21. Parking Brake 0177.
22. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 093.
23. Instrument Panel Illumination
Control 0114.
Dome Lamp Override. See
Dome Lamps 0114.
24. Exterior Lamp Controls 0110.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
8 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
26 Seats and Restraints
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 27
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 27
Power Seat Adjustment . . . . . . . . 27
Reclining Seatbacks . . . . . . . . . . . 28
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 29
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 33
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 34
Lap-Shoulder Belt . . . . . . . . . . . . . 36
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . 41
Seat Belt Extender . . . . . . . . . . . . . 42
Safety System Check . . . . . . . . . . 42
Seat Belt Care . . . . . . . . . . . . . . . . . 42
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . 43
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 43 Where Are the Airbags? . . . . . . . 46
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . 48
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . 48
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . . . 49
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . 49
Airbag On-Off Switch . . . . . . . . . . 50
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . 53
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 54
Airbag System Check . . . . . . . . . . 54
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . 55
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 55
Infants and Young Children . . . . 57
Child Restraint Systems . . . . . . . 59
Where to Put the Restraint . . . . . 61
Lower Anchors and Tethers forChildren (LATCH System) . . . . 62
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . 70
Securing Child Restraints (With the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 70 Securing Child Restraints (With
the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 72

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
34 Seats and Restraints
Warning (Continued)
passengers to ride in any area of
the vehicle that is not equipped
with seats and seat belts.
Always wear a seat belt, and
check that all passenger(s) are
restrained properly too.
This vehicle has indicators as a
reminder to buckle the seat belts.
See Seat Belt Reminders 090.
Why Seat Belts Work
When riding in a vehicle, you travel
as fast as the vehicle does. If the
vehicle stops suddenly, you keep
going until something stops you.
It could be the windshield, the
instrument panel, or the seat belts!
When you wear a seat belt, you and
the vehicle slow down together.
There is more time to stop because
you stop over a longer distance and,
when worn properly, your strongest
bones take the forces from the seat
belts. That is why wearing seat belts
makes such good sense.
Questions and Answers About
Seat Belts
Q: Will I be trapped in the vehicle
after a crash if I am wearing a
seat belt?
A: You could be—whether you are
wearing a seat belt or not. Your
chance of being conscious
during and after a crash, so you
can unbuckle and get out, is
much greater if you are belted. Q: If my vehicle has airbags, why
should I have to wear seat
belts?
A: Airbags are supplemental
systems only. They work with
seat belts —not instead of them.
Whether or not an airbag is
provided, all occupants still have
to buckle up to get the most
protection.
Also, in nearly all states and in
all Canadian provinces, the law
requires wearing seat belts.
How to Wear Seat Belts
Properly
Follow these rules for everyone's
protection.
There are additional things to know
about seat belts and children,
including smaller children and
infants. If a child will be riding in the
vehicle, see Older Children 055 or
Infants and Young Children 057.
Review and follow the rules for
children in addition to the following
rules.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
36 Seats and Restraints
Never wear the shoulder belt under
both arms or behind your back.
Always use the correct buckle for
your seating position.
Never route the lap or shoulder belt
over an armrest.
{Warning
The seat belt can be pinched if it
is routed under plastic trim on the
seat, such as trim around the rear
seatback folding handle or side
airbag. In a crash, pinched seat
belts might not be able to provide
adequate protection. Never allow
seat belts to be routed under
plastic trim pieces.
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt. If you are
using a rear seating position with a
detachable seat belt and the seat
belt is not attached, see
“Reinstalling the Rear Seats”under
Rear Seats 029 for instructions on
reconnecting the seat belt to the
mini-buckle.
The following instructions explain
how to wear a lap-shoulder belt
properly.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
38 Seats and Restraints
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position. Slide
the latch plate up the seat belt
webbing when the seat belt is not in
use. The latch plate should rest on
the stitching on the seat belt, near
the guide loop on the side wall.
Always stow the seat belt slowly.
If the seat belt webbing returns
quickly to the stowed position, the
retractor may lock and cannot be
pulled out. If this happens, pull the
seat belt straight out firmly to unlock
the webbing, and then release it.
If the webbing is still locked in the
retractor, see your dealer.Before a door is closed, be sure the
seat belt is out of the way. If a door
is slammed against a seat belt,
damage can occur to both the seat
belt and the vehicle.
Seat Belt Height Adjuster
The vehicle has a seat belt height
adjuster for the driver and front
outboard passenger positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the seat belt in a crash. See
How to
Wear Seat Belts Properly 034.
Squeeze both sides of the release
button and pull outward. Then move
the height adjuster up or down to
the desired position and release the
button.
After the adjuster is set to the
desired position, try to move it up or
down without squeezing the release
button to make sure it has locked
into position.
Seat Belt Pretensioners
If the vehicle has seat-mounted side
impact airbags and roof-rail airbags,
it also has seat belt pretensioners
for the front outboard occupants.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 39
Although the seat belt pretensioners
cannot be seen, they are part of the
seat belt assembly. They can help
tighten the seat belts during the
early stages of a moderate to
severe frontal, near frontal, or rear
crash if the threshold conditions for
pretensioner activation are met.
And, if the vehicle has roof-rail
airbags, seat belt pretensioners can
help tighten the seat belts in a side
crash or a rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash,
the pretensioners and probably
other parts of the vehicle’s seat belt
system will need to be replaced.
SeeReplacing Seat Belt System
Parts after a Crash 043.
Do not sit on the outboard seat belt
while entering or exiting the vehicle
or at any time while sitting in the
seat. Sitting on the seat belt can
damage the webbing and hardware.
Rear Seat Belt Comfort Guides
This vehicle may have rear seat belt
comfort guides. The guides may
provide added seat belt comfort for older children who have outgrown
booster seats and for some adults.
When installed and properly
adjusted, the comfort guide
positions the shoulder belt away
from the neck and head.
The comfort guides for the right rear
outboard seating positions of
three-passenger bench seats are
stored in a pocket on the side of the
seatback.
Adjustable comfort guides are
available through your dealer for the
left rear outboard seating positions
of the three-passenger bench seats
and for the outboard seating
positions of the four-passenger
bench seats. For these seating
positions, the adjustable comfort
guide attaches to a loop on the
outboard side of the seatback.
Comfort Guide Installation and
Removal (Pocket Style)
To install: