Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
298 Vehicle Care
Caution (Continued)
Damage could occur and the
repairs would not be covered by
the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.Lubricate the upper and lower
control arm ball joints, at least every
other engine oil change.
Lubricate the tie rod ball joints, idler
arm pivot shaft bearings, idler arm
socket, and pitman arm socket, at
least every other engine oil change.
Caution
Lubrication of applicable steering/
suspension points should not be
done unless the temperature is
−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 299
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See“Finish Care”
previously in this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed
for the surfaces being cleaned to
prevent permanent damage. Apply
all cleaners directly to the cleaning
cloth. Do not spray cleaners on any
switches or controls. Remove
cleaners quickly.
Before using cleaners, read and
follow all safety instructions on the
label. While cleaning the interior,
open the doors and windows to get
proper ventilation.
To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.
Never use a razor or any other
sharp object to remove soil from
any interior surface.
. Never use a brush with stiff
bristles.
. Never rub any surface
aggressively or with too much
pressure. .
Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Do not use solutions that contain
strong or caustic soap.
. Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Service and Maintenance 305
Maintenance
Schedule
Owner Checks and Services
Check the engine oil level. See
Engine Oil0222.
Once a Month
. Check the tire inflation
pressures, including the spare.
See Tire Pressure 0263.
. Inspect the tires for wear. See
Tire Inspection 0268.
. Check the windshield washer
fluid level. See Washer Fluid
0 237.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km (600 mi). If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once
a year and the oil life system must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km (3,000 mi) since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0224.
Extended Idle Use
When the vehicle is used in a way
that requires extended idle time,
one hour of use shall be deemed
the same as 53 km (33 mi). See
Driver Information Center (DIC) 099
for hourmeter.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km
(7,500 mi)
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation 0268.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0222 and
Engine Oil Life System 0224.
. Check engine coolant level. See
Cooling System 0230.
. Check windshield washer fluid
level. See Washer Fluid 0237.
. Check tire inflation pressures,
including the spare. See Tire
Pressure 0263.
. Inspect tire wear. See Tire
Inspection 0268.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter
0 229.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Connected Services 343
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
348 Index
Fuel (cont'd)Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 195
Filling the Tank . . . . . . . . . . . . . . . 194
Foreign Countries . . . . . . . . . . . . 192
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Low Fuel Warning Light . . . . . . . . . 98
Prohibited Fuels . . . . . . . . . . . . . . 192
Recommended . . . . . . . . . . . . . . . 192
Top Tier . . . . . . . . . . . . . . . . . . . . . . 191
Full-Size Spare Tire . . . . . . . . . . . . 287
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 249
Floor Console Fuse Block . . . . 253
Fuses and Circuit Breakers . . . 249
G
Gauges Engine Coolant Temperature . . . 89
Engine Oil Pressure . . . . . . . . . . . . 88
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Odometer . . . . . . . . . . . . . . . . . . . . . . . 87
Speedometer . . . . . . . . . . . . . . . . . . . 87
Trip Odometer . . . . . . . . . . . . . . . . . . 87
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 90
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . 85 General Information
Service and Maintenance . . . . . 303
Towing . . . . . . . . . . . . . . . . . . . . . . . . 196
Vehicle Care . . . . . . . . . . . . . . . . . . 215
Glass, Enhanced Technology . . . . 24
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 325
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 245
Hazard Warning Flashers . . . . . . . 113
Head Restraints . . . . . . . . . . . . . . . . . 27
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 245
Automatic . . . . . . . . . . . . . . . . . . . . . .112
Bulb Replacement . . . . . . . . . . . . 245
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . .112
Flash-to-Pass . . . . . . . . . . . . . . . . . . 111
High-Beam On Light . . . . . . . . . . . . 98
High/Low Beam Changer . . . . . . 111
Heated Mirrors . . . . . . . . . . . . . . . . . . . 22
Heater Engine Coolant . . . . . . . . . . . . . . . 167
Heating . . . . . . . . . . . . . . . . . . . . 144, 146
High-Beam On Light . . . . . . . . . . . . . 98
Hill and Mountain Roads . . . . . . . . 156
Hill Start Assist (HSA) . . . . . . . . . . 177 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 34
HVAC . . . . . . . . . . . . . . . . . . . . . . 144, 146
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Ignition Positions . . . . . . . . . . . . . . . 163
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 243
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 20
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . . 96
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 57
Information Publication Ordering . . . . . . . . . . 330
Infotainment . . . . . . . . . . . . . . . . . . . . 117
Infotainment System . . . . . . . . . . . . 334
Instrument Cluster . . . . . . . . . . . . . . . 86
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 22
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 288
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Index 349
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 9
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 257
Lamps Daytime Running (DRL) . . . . . . .112
Dome . . . . . . . . . . . . . . . . . . . . . . . . . .114
Exterior Controls . . . . . . . . . . . . . . .110
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 111
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . .116
License Plate . . . . . . . . . . . . . . . . . 247
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . 93
Reading . . . . . . . . . . . . . . . . . . . . . . .115
Taillamps . . . . . . . . . . . . . . . . . . . . . 246
Lamps, Bulb Replacement . . . . . . 245
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 190
Lane Departure Warning Light . . . 96
Lap-Shoulder Belt . . . . . . . . . . . . . . . 36
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 70 LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 62
Lighter, Cigarette . . . . . . . . . . . . . . . . 84
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . .115
Entry/Exit . . . . . . . . . . . . . . . . . . . . . .115
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Illumination Control . . . . . . . . . . . .114
Lights Airbag On-Off . . . . . . . . . . . . . . . . . . . 91
Airbag Readiness . . . . . . . . . . . . . . . 90
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . . . 95
Brake System Warning . . . . . . . . . 94
Charging System . . . . . . . . . . . . . . . 92
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . 93
Cruise Control . . . . . . . . . . . . . . . . . . 99
Engine Oil Pressure . . . . . . . . . . . . 97
Flash-to-Pass . . . . . . . . . . . . . . . . . . 111
High-Beam On . . . . . . . . . . . . . . . . . . 98
High/Low Beam Changer . . . . . . 111
Lane Departure Warning . . . . . . . . 96
Low Fuel Warning . . . . . . . . . . . . . . 98
Seat Belt Reminders . . . . . . . . . . . . 90
Security . . . . . . . . . . . . . . . . . . . . . . . . 98
StabiliTrak OFF . . . . . . . . . . . . . . . . . 96
Tire Pressure . . . . . . . . . . . . . . . . . . . 97 Lights (cont'd)
Tow/Haul Mode . . . . . . . . . . . . . . . . . 96
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . 97
Locking Rear Axle . . . . . . . . . . . . . . 180
Locks Automatic Door . . . . . . . . . . . . . . . . . 14
Cargo Door Relocking . . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . . 14
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Lockout Protection . . . . . . . . . . . . . . 14
Power Door . . . . . . . . . . . . . . . . . . . . . 14
Safety . . . . . . . . . . . . . . . . . . . . . . 14, 15
Loss of Control . . . . . . . . . . . . . . . . . 154
Low Fuel Warning Light . . . . . . . . . . 98
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 62
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 316
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 310
Maintenance Schedule . . . . . . . . . 305 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 313
Malfunction Indicator Lamp . . . . . . 93