Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Keys, Doors, and Windows 21
3. After the engine has started,turn the ignition off and remove
the key.
4. Insert the key to be programmed and turn the
ignition on within 10 seconds of
removing the previous key.
The security message will turn
off once the key has been
programmed. It may not be
apparent that the security
message went on due to how
quickly the key is programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If you lose or damage a
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the next lane,
you could hit a vehicle that is
driving next to you. Check the
inside mirror or glance over your
shoulder before changing lanes.
If equipped, the lower portion of the
driver and passenger side mirror is
convex. A convex mirror's surface is
curved so more can be seen from
the driver seat. The convex mirror
can be adjusted manually to the
driver preferred position for better
vision.
Manual Mirrors
Adjust the mirrors by moving the
mirror up and down and left and
right. The mirrors can be manually folded
in or out.
On the lower portion of each mirror
is an auxiliary convex mirror.
A convex mirror's surface is curved
so you can see more from the driver
seat. The auxiliary convex mirrors
can be adjusted manually by
moving the mirror.
Trailer-Tow Mirrors
Vehicles with towing mirrors can be
adjusted manually for a clear view
of the objects behind you.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
24 Keys, Doors, and Windows
If equipped, power windows work
when the ignition is on, in ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
SeeRetained Accessory Power
(RAP) 0167.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Express-Down
The driver window switch has an
express-down feature that allows
the window to be lowered without
holding the switch. Press fully and release the switch marked AUTO to
activate the express-down mode.
This mode can be canceled at any
time by pulling up on the switch. To
open the window part way, lightly
tap the switch until the window is at
the desired position.
Swing-Out Windows
Side Swing-Out Window
To open the side door swing-out
window, pull up on the latch at the
edge of the window. Swing the
window out and push down on the
latch to lock the window into place. To close the window, pull the latch
toward you and push down on the
latch to lock it.
Rear Swing‐Out Windows
The vehicle also has rear swing‐out
windows. The rear swing-out
windows work the same way as the
side swing‐out window, but the latch
is located at the bottom edge of the
window.
Enhanced Technology
Glass
The vehicle may be equipped with
Enhanced Technology Glass (ETG).
ETG is part of the overall occupant
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 27
Head Restraints
On vehicles with factory installed
seats, the front seats have built-in
head restraints that are not
adjustable in the outboard seating
positions.
Front Seats
Seat Adjustment
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
To adjust the seat:1. Lift the bar under the front edge of the seat cushion to
unlock the seat.
2. Slide the seat to the desired position and release the bar.
3. Try to move the seat back and forth to be sure the seat is
locked in place.
Power Seat Adjustment
{Warning
The power seats will work with
the ignition off. Children could
operate the power seats and be
injured. Never leave children
alone in the vehicle.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
50 Seats and Restraints
inflate. The feature may also
activate, without airbag inflation,
after an event that exceeds a
predetermined threshold. After
turning the ignition off and then on
again, the fuel system will return to
normal operation; the doors can be
locked, the interior lamps can be
turned off, and the hazard warning
flashers can be turned off using the
controls for those features. If any of
these systems are damaged in the
crash they may not operate as
normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.(Continued)
Warning (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts. .
The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0333
and
Event Data Recorders 0333.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the front outboard passenger airbag.
No other airbag is affected by the
airbag on-off switch.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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52 Seats and Restraints
Medical Condition. A passenger
has a medical condition which,
according to his or her physician:
.Causes the passenger airbag to
pose a special risk for the
passenger; and
. Makes the potential harm from
the passenger airbag in a crash
greater than the potential harm
from turning off the airbag and
allowing the passenger, even if
belted, to hit the instrument
panel or windshield in a crash.
{Warning
If the front outboard passenger
frontal airbag is turned off for a
person who is not in a risk group
identified by the national
government, that person will not
have the extra protection of an
airbag. In a crash, the airbag will
not be able to inflate and help
protect the person sitting there.
Do not turn off the front outboard
(Continued)
Warning (Continued)
passenger frontal airbag unless
the person sitting there is in a risk
group.
United States
Canada and Mexico
To turn off the front outboard
passenger frontal airbag, insert the
ignition key into the airbag on-off
switch, push in, and move the
switch to the OFF position.
The airbag OFF light will come on
and stay on to let you know the front
outboard passenger airbag is off.
See Airbag On-Off Light 091. The
front outboard passenger airbag will
remain off until you turn it back on
again.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 53
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. For
example, the front outboard
passenger frontal airbag could
inflate even though the airbag
on-off switch is turned off.
To help avoid injury to yourself or
others, have the vehicle serviced
right away. SeeAirbag Readiness
Light 090 for more information,
including important safety
information.
United StatesCanada and Mexico
To turn the front outboard passenger
airbag on again, insert the ignition
key into the airbag on-off switch,
push in, and move the switch to the
ON position.
The front outboard passenger
frontal airbag is now enabled, and
may inflate. See Airbag On-Off Light
0 91.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
84 Instruments and Controls
Caution (Continued)
use and do not plug in equipment
that exceeds the maximum
20 amp rating.
When adding electrical equipment,
be sure to follow the proper
installation instructions included with
the equipment. See Add-On
Electrical Equipment 0213.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Power Outlet 110/120 Volt
Alternating Current
This power outlet can be used to
plug in electrical equipment that
uses a maximum limit of 150 watts. The 110/120 volt power outlet is on
the instrument panel.
An indicator light on the outlet turns
on to show it is in use. The light
comes on when the ignition is on,
equipment requiring less than 150
watts is plugged into the outlet, and
no system fault is detected.
The indicator light does not come on
when the ignition is off, or if the
equipment is not fully seated into
the outlet.
If equipment is connected using
more than 150 watts or a system
fault is detected, a protection circuit
shuts off the power supply and the
indicator light turns off. To reset the
circuit, unplug the item and plug it
back in or turn the Retained
Accessory Power (RAP) off and
then back on. See
Retained
Accessory Power (RAP) 0167.
The power outlet is not designed for
the following, and may not work
properly if they are plugged in: .
Equipment with high initial peak
wattage, such as
compressor-driven refrigerators
and electric power tools
. Other equipment requiring an
extremely stable power supply,
such as
microcomputer-controlled
electric blankets and touch
sensor lamps
. Medical equipment
Cigarette Lighter
If equipped with a cigarette lighter,
to heat, push it in all the way and let
go. When it is ready for use, it will
pop back out by itself.
Do not use the lighter to plug in
accessory devices. Use the power
outlets provided.
Caution
Holding a cigarette lighter in while
it is heating does not let the
lighter back away from the
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 87
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
Speedometer
The speedometer shows the vehicle
speed in kilometers per hour (km/h)
and miles per hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
Trip Odometer
The trip odometer shows how far
the vehicle has been driven since
the trip odometer was last reset.
The trip odometer is accessed and
reset through the Driver Information
Center (DIC). SeeDriver
Information Center (DIC) 099.
Fuel Gauge
Metric
English
The fuel gauge, when the ignition is
on, indicates how much fuel is left in
the vehicle fuel tank.
An arrow on the fuel gauge
indicates the side of the vehicle the
fuel door is on.
The gauge first indicates empty
before the vehicle is out of fuel, and
the fuel tank should be
refueled soon.
Listed are four situations customers
might experience with the fuel
gauge. None of these indicate a
problem with the fuel gauge: