Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
180 Driving and Operating
StabiliTrak/ESC will automatically
turn back on if the vehicle exceeds
32 km/h (20 mph). TCS will remain
off until
gis pressed or the ignition
is cycled off then on.
The vehicle has a Trailer Sway
Control (TSC) feature and a Hill
Start Assist (HSA) feature. See
Trailer Sway Control (TSC) 0211 or
Hill Start Assist (HSA) 0177.
Adding accessories can affect the
vehicle performance. See
Accessories and Modifications
0 216.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Cruise Control
{Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use
cruise control on winding roads or
in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
If equipped with cruise control, a
speed of about 40 km/h (25 mph) or
more can be maintained without
keeping your foot on the
accelerator. Cruise control does not
work at speeds below about 40 km/h
(25 mph).
If the Traction Control System (TCS)
or StabiliTrak/Electronic Stability
Control (ESC) system begins to limit
wheel spin while using cruise
control, the cruise control automatically disengages. See
Traction Control/Electronic Stability
Control
0178. When road
conditions allow you to safely use it
again, cruise control can be turned
back on.
If the brakes are applied, cruise
control disengages.
I: Press to turn cruise control on
or off. The white indicator comes on
in the instrument cluster when
cruise control is turned on.
+RES : If there is a set speed in
memory, press briefly to resume that
speed or press and hold to
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 191
How the System Works
LDW utilizes a camera sensor
installed on the windshield ahead of
the rearview mirror to detect lane
markings.
To turn LDW on and off, press
@on
the instrument panel to the left of
the steering wheel. The control
indicator will light when LDW is on.
When LDW is on,
@is green if LDW
is available to warn of a lane
departure. If the vehicle crosses a
detected lane marking without using
the turn signal in that direction,
@
changes to amber and flashes.
Additionally, there will be three
beeps on the right or left, depending
on the lane departure direction.
LDW will not alert if the turn signal
is active in the direction of lane
departure, or if LDW detects that
you are accelerating, braking or
actively steering.
When the System Does Not
Seem to Work Properly
The system may not detect lanes as
well when there are: .
Close vehicles ahead.
. Sudden lighting changes, such
as when driving through tunnels.
. Banked roads.
If the LDW system is not functioning
properly when lane markings are
clearly visible, cleaning the
windshield may help.
LDW alerts may occur due to tar
marks, shadows, cracks in the road,
temporary or construction lane
markings, or other road
imperfections. This is normal system
operation; the vehicle does not need
service. Turn LDW off if these
conditions continue.
Fuel
Top Tier Fuel
GM recommends the use of TOP
TIER Detergent Gasoline to keep
the engine clean, reduce engine
deposits, and maintain optimal
vehicle performance. Look for the
TOP TIER Logo or see
www.toptiergas.com for a list of TOP
TIER Detergent Gasoline marketers
and applicable countries.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 239
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications. SeeCapacities and
Specifications 0318.
Brake pads should be replaced as
complete sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change in many other ways if the wrong
replacement brake parts are
installed or if parts are improperly
installed.
Brake Fluid
The brake master cylinder reservoir
is filled with DOT 3 brake fluid. See
Engine Compartment Overview
0
218 for the location of the
reservoir.
There are only two reasons why the
brake fluid level in the reservoir may
go down:
. Normal brake lining wear. When
new linings are installed, the
fluid level goes back up. .
A fluid leak in the brake
hydraulic system. Have the
brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it.
Do not top off the brake fluid.
Adding fluid does not correct a leak.
If fluid is added when the linings are
worn, there will be too much fluid
when new brake linings are
installed. Add or remove fluid, as
necessary, only when work is done
on the brake hydraulic system.
{Warning
If too much brake fluid is added, it
can spill on the engine and burn,
if the engine is hot enough. You
or others could be burned, and
the vehicle could be damaged.
Add brake fluid only when work is
done on the brake hydraulic
system.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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256 Vehicle Care
Warning (Continued)
.Replace any tires that
have been damaged by
impacts with potholes,
curbs, etc.
.Improperly repaired tires
can cause a crash. Only
the dealer or an
authorized tire service
center should repair,
replace, dismount, and
mount the tires.
.Do not spin the tires in
excess of 56 km/h
(35 mph) on slippery
surfaces such as snow,
mud, ice, etc. Excessive
spinning may cause the
tires to explode.
All-Season Tires
This vehicle may come with
all-season tires. These tires are
designed to provide good overall
performance on most road surfacesand weather conditions. Original
equipment tires designed to GM's
specific tire performance criteria
have a TPC specification code
molded onto the sidewall. Original
equipment all-season tires can be
identified by the last two characters
of this TPC code, which will
be
“MS.”
Consider installing winter tires on
the vehicle if frequent driving on
snow or ice-covered roads is
expected. All-season tires provide
adequate performance for most
winter driving conditions, but they
may not offer the same level of
traction or performance as winter
tires on snow or ice-covered roads.
See Winter Tires 0256.
Winter Tires
This vehicle was not originally
equipped with winter tires. Winter
tires are designed for increased
traction on snow and ice-covered
roads. Consider installing winter
tires on the vehicle if frequent
driving on ice or snow covered
roads is expected. See your dealer for details regarding winter tire
availability and proper tire selection.
Also, see
Buying New Tires 0271.
With winter tires, there may be
decreased dry road traction,
increased road noise, and shorter
tread life. After changing to winter
tires, be alert for changes in vehicle
handling and braking.
If using winter tires:
. Use tires of the same brand and
tread type on all four wheel
positions.
. Use only radial ply tires of the
same size, load range, and
speed rating as the original
equipment tires.
Winter tires with the same speed
rating as the original equipment tires
may not be available for H, V, W, Y,
and ZR speed rated tires. If winter
tires with a lower speed rating are
chosen, never exceed the tire's
maximum speed capability.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
270 Vehicle Care
Warning (Continued)
used; however, use a scraper
or wire brush later to remove
all rust or dirt.
Lightly coat the center of the
wheel hub with wheel bearing
grease after a wheel change or
tire rotation to prevent corrosion
or rust build-up. Do not get
grease on the flat wheel
mounting surface or on the
wheel nuts or bolts.
Dual Tire Rotation
When the vehicle is new,
or whenever a wheel, wheel bolt,
or wheel nut is replaced or serviced,
check the wheel nut torque after
160, 1 600, and 10 000 km (100,
1,000, and 6,000 mi) of driving. For
proper torque and wheel nut
tightening information, see “Removing the Flat Tire and
Installing the Spare Tire”
underTire
Changing 0278 and“Wheel Nut
Torque” underCapacities and
Specifications 0318.
The outer tire on a dual wheel setup
generally wears faster than the
inner tire. Tires last longer and wear
more evenly if they are rotated. See
Tire Inspection 0268 and
Tire Rotation 0268. Also see
Maintenance Schedule 0305.
See Tires 0255 and
Tire Pressure 0263 for more
information on proper tire inflation.
When It Is Time for New
Tires
Factors, such as maintenance,
temperatures, driving speeds,
vehicle loading, and road conditions
affect the wear rate of the tires.
Treadwear indicators are one way to
tell when it is time for new tires.
Treadwear indicators appear when
the tires have only 1.6 mm (1/16 in)
or less of tread remaining. Some
commercial truck tires may not have
treadwear indicators. See Tire
Inspection 0268 and
Tire Rotation 0268 for additional
information.
The rubber in tires ages over time.
This also applies to the spare tire,
if the vehicle has one, even if it is
never used. Multiple factors
including temperatures, loading
conditions, and inflation pressure
maintenance affect how fast aging
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 277
Warning (Continued)
underinflated or flat may cause a
blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely underinflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon as
possible.
{Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.If a tire goes flat, avoid further tire
and wheel damage by driving slowly
to a level place, well off the road,
if possible. Turn on the hazard
warning flashers. See
Hazard
Warning Flashers 0113.
{Warning
Changing a tire can be
dangerous. The vehicle can slip
off the jack and roll over or fall
causing injury or death. Find a
level place to change the tire. To
help prevent the vehicle from
moving:
1. Set the parking brake firmly.
2. Put an automatictransmission in P (Park) or a
manual transmission in
1 (First) or R (Reverse).
3. Turn off the engine and do not restart while the vehicle
is raised.
4. Do not allow passengers to remain in the vehicle.
(Continued)
Warning (Continued)
5. Place wheel blocks,if equipped, on both sides of
the tire at the opposite
corner of the tire being
changed.
When the vehicle has a flat tire (2),
use the following example as a
guide to assist in the placement of
the wheel blocks (1), if equipped.
1. Wheel Block (If Equipped)
2. Flat Tire
The following information explains
how to repair or change a tire.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
310 Service and Maintenance
(5)Replace brake fluid every five
years. See Brake Fluid 0239.
(6) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0244.
(7) Replace air conditioning
desiccant every seven years.Special Application
Services
. Vehicles with Dual Wheels:
Check dual wheel nut torque at
160, 1 600, and 10 000 km (100,
1,000, and 6,000 mi) of driving.
Repeat this service whenever a
tire/wheel is serviced or
removed.
. Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See “Underbody
Maintenance” inExterior Care
0 294.
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services —their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Customer Information 325
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.