Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
326 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Index 345
Automatic (cont'd)Headlamp System . . . . . . . . . . . . .112
Transmission . . . . . . . . . . . . . . . . . 171
Transmission Fluid . . . . . . 225, 228
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 174
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 243
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 131
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 126
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 241
B
Battery Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . .116
Load Management . . . . . . . . . . . . .115
Power Protection . . . . . . . . . . . . . .116
Battery - North America . . . . 240, 288
Blade Replacement, Wiper . . . . . 244
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . 136
Brake System Warning Light . . . . . . . . . . 94
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Antilock . . . . . . . . . . . . . . . . . . . . . . . 176 Brakes (cont'd)
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 177
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Parking . . . . . . . . . . . . . . . . . . . . . . . 177
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 153
Break-In, New Vehicle . . . . . . . . . . 162
Bulb Replacement Center High-MountedStoplamp (CHMSL) . . . . . . . . . 247
Front Turn Signal, Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 245
Halogen Bulbs . . . . . . . . . . . . . . . . 245
Headlamp Aiming . . . . . . . . . . . . . 245
Headlamps . . . . . . . . . . . . . . . . . . . 245
License Plate Lamps . . . . . . . . . 247
Taillamps . . . . . . . . . . . . . . . . . . . . . 246
Buying New Tires . . . . . . . . . . . . . . . 271
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 81
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 216
California Proposition
65 Warning . . . . . . . . . .215, 240, 288,
Back CoverCamera
Rear Vision (RVC) . . . . . . . . . . . . 184
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 318
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 170
Winter Driving . . . . . . . . . . . . . . . . 156
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 77
Cargo Door Relocking . . . . . . . . . . . 14
Caution, Danger, and Warning . . . . 2
CD Player . . . . . . . . . . . . . . . . . . . . . . 126
Center High-Mounted
Stoplamp (CHMSL) . . . . . . . . . . . 247
Chains, Tire . . . . . . . . . . . . . . . . . . . . 275
Charging System Light . . . . . . . . . . 92
Check
Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . 93
Ignition Transmission Lock . . . 243
Child Restraints Infants and Young Children . . . . . 57
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 62
Older Children . . . . . . . . . . . . . . . . . . 55
Securing . . . . . . . . . . . . . . . . . . . . 70, 72
Systems . . . . . . . . . . . . . . . . . . . . . . . . 59
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Index 347
Driving (cont'd)Loss of Control . . . . . . . . . . . . . . . 154
Off-Road Recovery . . . . . . . . . . . 154
Vehicle Load Limits . . . . . . . . . . . 158
Wet Roads . . . . . . . . . . . . . . . . . . . 155
Winter . . . . . . . . . . . . . . . . . . . . . . . . 156
Dual Tire
Rotation . . . . . . . . . . . . . . . . . . . . . . 270
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 193
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 213
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 249
Floor Console Fuse Block . . . . 253
Fuses and Circuit Breakers . . . 249
Overload . . . . . . . . . . . . . . . . . . . . . 248
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 336
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 229
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . 93
Compartment Overview . . . . . . . 218
Coolant Heater . . . . . . . . . . . . . . . 167
Coolant Temperature Gauge . . . . 89 Engine (cont'd)
Cooling System . . . . . . . . . . . . . . . 230
Drive Belt Routing . . . . . . . . . . . . 320
Exhaust . . . . . . . . . . . . . . . . . . . . . . 170
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Oil Life System . . . . . . . . . . . . . . . 224
Oil Pressure Gauge . . . . . . . . . . . . 88
Oil Pressure Light . . . . . . . . . . . . . . 97
Overheating . . . . . . . . . . . . . . . . . . 235
Power Messages . . . . . . . . . . . . . 104
Running While Parked . . . . . . . . 171
Starting . . . . . . . . . . . . . . . . . . . . . . . 165
Enhanced Technology Glass . . . . 24
Entry Lighting . . . . . . . . . . . . . . . . . . . 115
Entry/Exit Lighting . . . . . . . . . . . . . . 115
Equipment, Towing . . . . . . . . . . . . . 208
Event Data Recorders . . . . . . . . . . 333
Exit Lighting . . . . . . . . . . . . . . . . . . . . 115
Extender, Seat Belt . . . . . . . . . . . . . . 42
Exterior Lamp Controls . . . . . . . . . 110
Exterior Lamps Off Reminder . . . 111
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 116
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 236
Fast Idle System . . . . . . . . . . . . . . . . 166 Filter,
Engine Air Cleaner . . . . . . . . . . . 229
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 111
Flashers, Hazard Warning . . . . . . 113
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 276 Changing . . . . . . . . . . . . . . . . . . . . . 278
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 302
Fluid Automatic
Transmission . . . . . . . . . . . 225, 228
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 239
Power Steering . . . . . . . . . . . . . . . 237
Washer . . . . . . . . . . . . . . . . . . . . . . . 237
Folding Mirrors . . . . . . . . . . . . . . . . . . 22
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 186
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 331
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 27
Front Storage . . . . . . . . . . . . . . . . . . . . 76
Front Turn Signal Bulb Replacement . . . . . . . . . . . . 245
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 192
Economy, Driving for Better . . . 151
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Index 349
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 9
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 257
Lamps Daytime Running (DRL) . . . . . . .112
Dome . . . . . . . . . . . . . . . . . . . . . . . . . .114
Exterior Controls . . . . . . . . . . . . . . .110
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 111
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . .116
License Plate . . . . . . . . . . . . . . . . . 247
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . 93
Reading . . . . . . . . . . . . . . . . . . . . . . .115
Taillamps . . . . . . . . . . . . . . . . . . . . . 246
Lamps, Bulb Replacement . . . . . . 245
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 190
Lane Departure Warning Light . . . 96
Lap-Shoulder Belt . . . . . . . . . . . . . . . 36
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 70 LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 62
Lighter, Cigarette . . . . . . . . . . . . . . . . 84
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . .115
Entry/Exit . . . . . . . . . . . . . . . . . . . . . .115
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Illumination Control . . . . . . . . . . . .114
Lights Airbag On-Off . . . . . . . . . . . . . . . . . . . 91
Airbag Readiness . . . . . . . . . . . . . . . 90
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . . . 95
Brake System Warning . . . . . . . . . 94
Charging System . . . . . . . . . . . . . . . 92
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . 93
Cruise Control . . . . . . . . . . . . . . . . . . 99
Engine Oil Pressure . . . . . . . . . . . . 97
Flash-to-Pass . . . . . . . . . . . . . . . . . . 111
High-Beam On . . . . . . . . . . . . . . . . . . 98
High/Low Beam Changer . . . . . . 111
Lane Departure Warning . . . . . . . . 96
Low Fuel Warning . . . . . . . . . . . . . . 98
Seat Belt Reminders . . . . . . . . . . . . 90
Security . . . . . . . . . . . . . . . . . . . . . . . . 98
StabiliTrak OFF . . . . . . . . . . . . . . . . . 96
Tire Pressure . . . . . . . . . . . . . . . . . . . 97 Lights (cont'd)
Tow/Haul Mode . . . . . . . . . . . . . . . . . 96
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . 97
Locking Rear Axle . . . . . . . . . . . . . . 180
Locks Automatic Door . . . . . . . . . . . . . . . . . 14
Cargo Door Relocking . . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . . 14
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Lockout Protection . . . . . . . . . . . . . . 14
Power Door . . . . . . . . . . . . . . . . . . . . . 14
Safety . . . . . . . . . . . . . . . . . . . . . . 14, 15
Loss of Control . . . . . . . . . . . . . . . . . 154
Low Fuel Warning Light . . . . . . . . . . 98
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 62
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 316
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 310
Maintenance Schedule . . . . . . . . . 305 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 313
Malfunction Indicator Lamp . . . . . . 93