Page 25 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
24 KEYS, DOORS, AND WINDOWS
To open the liftgate, pressKon the
power door lock switch or press
Kon
the RKE transmitter twice to unlock
all doors. Press the touch pad (1) on
the underside of the liftgate handle
and lift up.
Press the button (2) above the license
plate to open the liftglass, or press
c
twice quickly on the RKE transmitter.
Do not leave the liftglass open when
raising the liftgate.
There will be a delay in the release of
the liftglass if there is an attempt to
open it while the rear wiper is in
motion. Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This will
cause the liftgate to be unlatched.
The liftgate can be opened when
locked if the RKE transmitter is within
1 m (3 ft) of the touch pad. See
Remote Keyless Entry (RKE) System
Operation
08.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not open.
The liftgate will resume operation
when the battery is reconnected and
charged.
Hands-Free Operation
If equipped, the liftgate may be
operated with a kicking motion near
the center of the rear bumper at the
location of the projected logo. The
RKE transmitter must be within 1 m
(3 ft) of the rear bumper to operate
the power liftgate hands-free.
The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one of
the liftgate switches. The hands-free feature can be
customized. See
Vehicle Personalization
0 136. Choose from the following:
On-Open and Close : The kicking
motion is activated to both open and
close the liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
Page 26 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 25
Kick Zone
To operate, move your foot in a
forward kicking motion near the
center of the rear bumper at the
location of the projected logo, then
pull it back. The kick must come
within 14 cm (6 in) of the rear
bumper to activate. Then step back.
Caution
Splashing water may cause the
liftgate to open. Keep the RKE
transmitter away from the rear
bumper detection area or turn the (Continued)
Caution (Continued)
liftgate mode to OFF when cleaning
or working near the rear bumper to
avoid accidental opening.
. Do not sweep your foot side
to side.
. Do not keep your foot under the
bumper; the liftgate will not
activate.
. Do not touch the liftgate until it
has stopped moving.
This feature may be temporarily
disabled under some conditions. If the
liftgate does not respond to the kick,
open or close the liftgate by another
method or start the vehicle. The
feature will be re-enabled.
When closing the liftgate using this
feature, there will be a short delay.
The taillamps will flash and a chime
will sound.
Step away from the liftgate before it
starts moving.
Projected Logo
If equipped with this feature, a vehicle
logo will be projected for one minute
onto the ground near the rear bumper
when an RKE transmitter is detected
within approximately 2 m (6 ft) from
the rear bumper. The projected logo
may not be visible under brighter
daytime conditions.
. 1 m (3 ft) Hands-Free Operation
Detection Zone
. 2 m (6 ft) Projected Logo
Detection Zone
The projected logo shows where to
kick towards the rear bumper.
Page 27 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
26 KEYS, DOORS, AND WINDOWS
The projected logo will not be
restarted using the same RKE
transmitter unless it has been out of
range for longer than 20 seconds.
If an RKE transmitter is again
detected within approximately 2 m
(6 ft) of the liftgate, or another kick
has been detected, the one-minute
timer will be reset.
The projected logo will not work
under these conditions:
.The vehicle battery is low.
. The transmission is not in
P (Park).
. Hands Free Liftgate Control is set
to off in vehicle personalization.
See Vehicle Personalization 0136.
. Power liftgate is turned off. .
The vehicle remains parked for
72 hours or more, with no RKE
transmitter use or Keyless Access
operation. To re-enable, press any
button on the RKE transmitter or
open and close a vehicle door.
The projected logo will not work for a
single RKE transmitter when a
transmitter:
. Has been left within
approximately 5 m (15 ft) of the
liftgate for several minutes.
. Has been left inside the vehicle
and all vehicle doors are closed.
. Has approached the area outside
of the liftgate five times within
10 minutes. Lens Cleaning
If equipped, use a cotton swab to
clean the lens.
Page 28 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 27
Hands-Free Liftgate and Projected Logo Availability
ActionHands-Free Liftgate Projected Logo
RKE transmitter entering projected logo
detection zone Operative
On for one minute
RKE transmitter left inside projected
logo detection zone for minimum of
10 minutes Operative
Off until RKE transmitter button press
or a door is opened and closed
RKE transmitter brought in and out of
projected logo detection zone five times
or more within 10 minutes Operative
Off for one hour or until RKE
transmitter button press or a door is
opened and closed
Vehicle remains parked for more than
72 hours Operative
Off until RKE transmitter button press
or a door is opened and closed
Vehicle battery is low Non-operative Off
Transmission is not in P (Park) Non-operative Off
Power liftgate is turned off Non-operative Off
Hands-free liftgate is disabled in
vehicle personalization Non-operative
Off
Page 29 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
28 KEYS, DOORS, AND WINDOWS
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting
the vehicle, be sure the power assist
step is fully extended. Do not step
on the power assist step while it is
moving. Never place hands or other
body parts between the extended
power assist step and the vehicle.
Disable the assist steps before jacking
or placing any object under the
vehicle.
Too much ice buildup may prevent
deployment of the power assist steps.
Check the step position before exiting
the vehicle. If this happens, disable
the power assist steps, clear the ice,
then enable the assist steps and
confirm normal function prior to use.
Keep hands, children, pets, objects,
and clothing clear of the power assist
steps when in motion. The steps will
reverse direction if they encounter an
obstruction when opening or closing. Remove the obstruction, then open
and close the door on the same side
to complete the motion of the assist
steps. If the obstruction is not cleared,
the assist steps remain extended while
driving.
To change the settings:
1. Touch
F.
2. Touch Power Assist Steps icon.
The options are:
OFF : Disables the power assist steps,
so they will not deploy.
ON : Power assist steps will deploy
when a door is opened. When a door
is closed the assist steps will
automatically retract after
three seconds.
Extended : Keeps the steps deployed
when the vehicle is in P (Park) or
N (Neutral). This setting may be used
when cleaning the steps.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the instrument
panel near the windshield, indicates
the status of the system.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured during
the delay to arm the system.
Page 30 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 29
Fast Flash :Vehicle is unsecured.
A door, the liftgate or the hood
is open.
Slow Flash : Alarm system is armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of
three ways:
.Use the RKE transmitter.
. Use the Keyless Access
system.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds, the alarm system will arm and the
indicator light will begin to
slowly flash. Pressing
Qon the
RKE transmitter a second time
will bypass the 30-second delay
and immediately arm the alarm
system.
The vehicle alarm system will not arm
if the doors are locked with the key. If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by
pressing
Kon the RKE transmitter
during the 10-second pre-alarm, the
alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Unlock the vehicle using the
Keyless Access system.
. Start the vehicle. To avoid setting off the alarm by
accident:
.
Lock the vehicle after all
occupants have exited.
. Always unlock a door with the
RKE transmitter, or use the
Keyless Access system.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Power Sounder, Inclination
Sensor and Intrusion Sensor
In addition to the standard
theft-deterrent system features, this
system may also have a power
sounder, inclination sensor and
intrusion sensor.
Page 31 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
30 KEYS, DOORS, AND WINDOWS
The power sounder provides an
audible alarm which is distinct from
the vehicle’s horn. It has its own
power source, and can sound an alarm
if the vehicle’s battery is
compromised.
The inclination sensor can set off the
alarm if it senses movement of the
vehicle, such as a change in vehicle
orientation.
The intrusion sensor monitors the
vehicle interior, and can activate the
alarm if it senses unauthorized entry
into the vehicle’s interior. Do not
allow passengers or pets to remain in
the vehicle when the intrusion sensor
is activated.
Before arming the theft-deterrent
system and activating the intrusion
sensor:
.Make sure all doors and windows
are completely closed.
. Secure any loose items such as
sunshades.
. Make sure there are no
obstructions blocking the sensors
in the front overhead console. .
Close DVD screens before leaving
the vehicle.
Inclination and Intrusion
Sensors Disable Switch
It is recommended that the intrusion
and inclination sensors be deactivated
if pets are left in the vehicle or the
vehicle is being transported.
With the vehicle turned off, press
o
in the front overhead console. The
indicator light will come on
momentarily, indicating that these
sensors have been disabled for the
next alarm system arming cycle.
Steering Column Lock
If equipped, the steering column lock
is a theft-deterrent device. This
feature locks the steering column
when the vehicle is turned off and the
driver door is opened, or when the
driver door is opened and then the
vehicle is turned off. The steering
column unlocks when the vehicle is
turned on.
The Driver Information Center (DIC)
may display one of these messages:
.A message to service the steering
column lock indicates that an
issue has been detected with the
column lock feature and the
vehicle should be serviced.
. A message that the steering
column is locked indicates that
the engine is running, but the
steering column is still locked. It is
normal for the column to be
locked during a remote start, but
the column should unlock after
the brake pedal is pressed and the
vehicle is started. No message will
display during a remote start.
Page 32 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 31
.A message that the steering wheel
must be turned and the vehicle
must be started again indicates
that the column lock mechanism
is bound, the column locking
device was unable to unlock the
steering column, and the vehicle
did not start. If this happens,
immediately turn the steering
wheel from side to side to unbind
the column lock. If this does not
unlock the steering column, turn
the vehicle off and open the driver
door to reset the system. Then
turn the vehicle on and
immediately turn the steering
wheel side to side for about
15 seconds. In some cases, it may
take significant force to unbind
the column.
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
See Radio Frequency Statement 0366.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is on and
a valid transmitter is found in the
vehicle.
The security light in the instrument
cluster comes on if there is a problem
with arming or disarming the
theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in the
vehicle. Only a correctly matched transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start the
vehicle.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter or
place the transmitter in the
transmitter pocket/insert next to the
center console storage area between
the driver and front passenger seats.
See
“Starting the Vehicle with a Low
Transmitter Battery” underRemote
Keyless Entry (RKE) System Operation
0 8.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket/insert, the
vehicle needs service. See your dealer
who can service the theft-deterrent
system and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or device
that disarms or deactivates the
theft-deterrent system in the vehicle.