Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
8 KEYS, DOORS, AND WINDOWS
Press the button on the side of the
RKE transmitter to remove the key.
Never pull the key out without
pressing the button.
The key, inside the Remote Keyless
Entry (RKE) transmitter, can be used
for all locks.
See your dealer if a replacement key
or additional key is needed.
If locked out of the vehicle, see
Roadside Service0360.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0370.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0366. If there is a decrease in the Remote
Keyless Entry (RKE) operating range:
.
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other vehicles
or objects may be blocking the
signal.
. Check the transmitter's battery.
See “Battery Replacement ”later in
this section.
. If the transmitter is still not
working correctly, see your dealer
or a qualified technician for
service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless Access
Operation ”later in this section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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12 KEYS, DOORS, AND WINDOWS
Keyless Liftglass Opening
Press the exterior liftglass button to
open the liftglass when all doors are
unlocked or when the transmitter is
within 1 m (3 ft).
Key Access
To access a vehicle with a weak
transmitter battery, seeDoor Locks
0 16.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed to
the vehicle will work. If a transmitter
is lost or stolen, a replacement can be
purchased and programmed through
your dealer. The vehicle can be
reprogrammed so that lost or stolen
transmitters no longer work. Each
vehicle can have up to eight
transmitters matched to it.
Programming with Recognized
Transmitters
A new transmitter can be programmed
to the vehicle when there are two
recognized transmitters. To program, the vehicle must be off
and all transmitters, both currently
recognized and new, must be
with you.
1. Remove the key from the recognized transmitter.
2. Place the two recognized transmitters in the cupholder or
on the passenger seat.
3. Remove the key lock cylinder cap on the driver door handle. See
Door Locks 016. Insert the
vehicle key into the key lock
cylinder on the driver door
handle; then turn the key
counterclockwise, to the unlock
position, five times within
10 seconds.
The DIC displays READY FOR
REMOTE #2, 3, 4, ETC.
4. Open the center console storage
area and the storage tray.
5. Place the new transmitter in the transmitter pocket/insert, in
front of the center console
storage area.
6. Press ENGINE START/STOP. When the transmitter is learned,
the DIC display will show that it
is ready to program the next
transmitter.
7. Remove the transmitter from the transmitter pocket/insert and
press
KorQon the transmitter.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
14 KEYS, DOORS, AND WINDOWS
When all additional transmitters
are programmed, press and hold
ENGINE START/STOP for
approximately 12 seconds to exit
programming mode.
8. Return the key back into the transmitter.
9. Replace the key lock cylinder cap. See Door Locks 016.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak or if
there is interference with the signal,
the DIC may display NO REMOTE
DETECTED or NO REMOTE KEY WAS
DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE when starting
the vehicle.
To start the vehicle:
1. Open the center console storage area and the storage tray.2. Place the transmitter in thetransmitter pocket/insert.
3. With the vehicle in P (Park) or N (Neutral) press the brake pedal
and ENGINE START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
Caution
When replacing the battery, do not
touch any of the circuitry on the
transmitter. Static from your body
could damage the transmitter. Replace the battery if the DIC displays
REPLACE BATTERY IN REMOTE KEY.
1. Press the button on the side of
the RKE transmitter near the
bottom to remove the key. Never
pull the key out without pressing
the button.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 15
2. Separate the two halves of thetransmitter using a flat tool
inserted into the bottom center
of the transmitter. Do not use
the key slot.3. Remove the old battery. Do notuse a metal object.
4. Insert the new battery on the back housing, positive side facing
down. Replace with a CR2032 or
equivalent battery.
5. Align the front and back housing then snap the transmitter
together.
6. Reinsert the key.
Remote Vehicle Start
The climate control system will come
on when the vehicle is started
remotely depending on the outside
temperature.
The rear defog and heated and
cooled seats, if equipped, may
also come on. See Heated and Cooled
Front Seats 049 and
Vehicle Personalization 0136.
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the vehicle
is low on fuel. The vehicle could run
out of fuel.
The vehicle cannot be remote
started if:
. The transmitter is in the vehicle.
. The vehicle is not off.
. The hood is not closed.
. There is an emission control
system malfunction and the
malfunction indicator lamp is on.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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18 KEYS, DOORS, AND WINDOWS
Driver Door Key Lock Cylinder
Access (Slotted Cap Access) (In
Case of Dead Battery)
To access the driver door key lock
cylinder:1. Pull the door handle (1) to the open position and hold it open
until cap removal is complete.
2. Insert the key (4) into the slot (3) on the bottom of the
cap (2) and lift the key upward.
3. Remove the cap (2).
4. Use the key (4) in the cylinder.
To replace the slotted cap: 1. Pull the door handle (1) to the open position and hold it open
until cap installation is complete. 2. Position the bottom edge of the
cap under the lower edge of the
metal piece (6). The tabs (7)
attach to metal piece (6) at the
positions (5).
3. Rotate the cap upward to install into place.
4. Check that the cap is secure.
5. Release the door handle.
Free-Turning Locks
The door key lock cylinder turns freely
when either the wrong key is used,
or the correct key is not fully inserted.
The free turning door lock feature
prevents the lock from being forced
open. To reset the lock, turn it to the
vertical position with the correct key
fully inserted. Remove the key and
insert it again. If this does not reset
the lock, turn the key halfway around
in the cylinder and repeat the reset
procedure.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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24 KEYS, DOORS, AND WINDOWS
To open the liftgate, pressKon the
power door lock switch or press
Kon
the RKE transmitter twice to unlock
all doors. Press the touch pad (1) on
the underside of the liftgate handle
and lift up.
Press the button (2) above the license
plate to open the liftglass, or press
c
twice quickly on the RKE transmitter.
Do not leave the liftglass open when
raising the liftgate.
There will be a delay in the release of
the liftglass if there is an attempt to
open it while the rear wiper is in
motion. Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This will
cause the liftgate to be unlatched.
The liftgate can be opened when
locked if the RKE transmitter is within
1 m (3 ft) of the touch pad. See
Remote Keyless Entry (RKE) System
Operation
08.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not open.
The liftgate will resume operation
when the battery is reconnected and
charged.
Hands-Free Operation
If equipped, the liftgate may be
operated with a kicking motion near
the center of the rear bumper at the
location of the projected logo. The
RKE transmitter must be within 1 m
(3 ft) of the rear bumper to operate
the power liftgate hands-free.
The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one of
the liftgate switches. The hands-free feature can be
customized. See
Vehicle Personalization
0 136. Choose from the following:
On-Open and Close : The kicking
motion is activated to both open and
close the liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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26 KEYS, DOORS, AND WINDOWS
The projected logo will not be
restarted using the same RKE
transmitter unless it has been out of
range for longer than 20 seconds.
If an RKE transmitter is again
detected within approximately 2 m
(6 ft) of the liftgate, or another kick
has been detected, the one-minute
timer will be reset.
The projected logo will not work
under these conditions:
.The vehicle battery is low.
. The transmission is not in
P (Park).
. Hands Free Liftgate Control is set
to off in vehicle personalization.
See Vehicle Personalization 0136.
. Power liftgate is turned off. .
The vehicle remains parked for
72 hours or more, with no RKE
transmitter use or Keyless Access
operation. To re-enable, press any
button on the RKE transmitter or
open and close a vehicle door.
The projected logo will not work for a
single RKE transmitter when a
transmitter:
. Has been left within
approximately 5 m (15 ft) of the
liftgate for several minutes.
. Has been left inside the vehicle
and all vehicle doors are closed.
. Has approached the area outside
of the liftgate five times within
10 minutes. Lens Cleaning
If equipped, use a cotton swab to
clean the lens.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 27
Hands-Free Liftgate and Projected Logo Availability
ActionHands-Free Liftgate Projected Logo
RKE transmitter entering projected logo
detection zone Operative
On for one minute
RKE transmitter left inside projected
logo detection zone for minimum of
10 minutes Operative
Off until RKE transmitter button press
or a door is opened and closed
RKE transmitter brought in and out of
projected logo detection zone five times
or more within 10 minutes Operative
Off for one hour or until RKE
transmitter button press or a door is
opened and closed
Vehicle remains parked for more than
72 hours Operative
Off until RKE transmitter button press
or a door is opened and closed
Vehicle battery is low Non-operative Off
Transmission is not in P (Park) Non-operative Off
Power liftgate is turned off Non-operative Off
Hands-free liftgate is disabled in
vehicle personalization Non-operative
Off