Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . 15
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Door Locks . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . . . . 19
Automatic Door Locks . . . . . . . . . . . . 19
Lockout Protection . . . . . . . . . . . . . . . . 19
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . 20
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Assist Steps . . . . . . . . . . . . . . . . . 28
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . 28
Vehicle Alarm System . . . . . . . . . . . . . 28
Steering Column Lock . . . . . . . . . . . . . 30
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 31
Immobilizer Operation . . . . . . . . . . . . 31
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . 32
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . 32
Folding Mirrors . . . . . . . . . . . . . . . . . . . . 33
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . 33
Reverse Tilt Mirrors . . . . . . . . . . . . . . . 33
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . 34
Automatic Dimming Rearview Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rear Camera Mirror . . . . . . . . . . . . . . . 34
Child-View Mirror . . . . . . . . . . . . . . . . . . 36
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Windows . . . . . . . . . . . . . . . . . . . . 36
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
18 KEYS, DOORS, AND WINDOWS
Driver Door Key Lock Cylinder
Access (Slotted Cap Access) (In
Case of Dead Battery)
To access the driver door key lock
cylinder:1. Pull the door handle (1) to the open position and hold it open
until cap removal is complete.
2. Insert the key (4) into the slot (3) on the bottom of the
cap (2) and lift the key upward.
3. Remove the cap (2).
4. Use the key (4) in the cylinder.
To replace the slotted cap: 1. Pull the door handle (1) to the open position and hold it open
until cap installation is complete. 2. Position the bottom edge of the
cap under the lower edge of the
metal piece (6). The tabs (7)
attach to metal piece (6) at the
positions (5).
3. Rotate the cap upward to install into place.
4. Check that the cap is secure.
5. Release the door handle.
Free-Turning Locks
The door key lock cylinder turns freely
when either the wrong key is used,
or the correct key is not fully inserted.
The free turning door lock feature
prevents the lock from being forced
open. To reset the lock, turn it to the
vertical position with the correct key
fully inserted. Remove the key and
insert it again. If this does not reset
the lock, turn the key halfway around
in the cylinder and repeat the reset
procedure.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 21
Warning (Continued)
set the fan speed to the
highest setting. See“Climate
Control Systems” in the Index.
. If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.
See Engine Exhaust 0190.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
The power liftgate switch is on the
overhead console. The vehicle must be
in P (Park).
The modes are:
MAX : Opens to maximum height.
3/4 : Opens to a reduced height that
can be set from 3/4 to fully open. Use
to prevent the liftgate from opening
into overhead obstructions such as a
garage door or roof-mounted cargo.
The liftgate can be manually opened
all the way.
OFF : Opens manually only.
To power open or close the liftgate,
select MAX or 3/4 mode and then:
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
22 KEYS, DOORS, AND WINDOWS
.Pressbtwice quickly on the RKE
transmitter until the liftgate
moves.
. Press
8on the overhead
console. The driver door must be
unlocked or locked without the
security armed.
. Press the touch pad on the
underside of the liftgate handle
after unlocking all doors. A locked
vehicle can be opened if the RKE
transmitter is within 1 m (3 ft) of
the touch pad.
.Presslon the bottom edge of
the liftgate next to the latch to
close.
Press any liftgate button, the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to stop it.
Pressing any liftgate button or
pressing
btwice quickly on the RKE
transmitter restarts the operation in
the reverse direction. Pressing the
touch pad on the liftgate handle will
restart the motion, but only in the
opening direction.
Caution
Manually forcing the liftgate to
open or close during a power cycle
can damage the vehicle. Allow the
power cycle to complete.
The power liftgate may be temporarily
disabled in extremely low
temperatures, or after repeated power
cycling over a short period of time.
If this occurs, the liftgate can still be
operated manually. If the vehicle is shifted out of P (Park)
while the power function is in
progress, the liftgate will continue to
completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the liftgate is
closed and latched before driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle, it
indicates that the system is reacting
to excess weight on the liftgate or a
possible support strut failure.
A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight.
If the liftgate continues to
automatically close after opening, see
your dealer for service before using
the power liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support strut
failure. This could also activate the
falling liftgate detection feature. Allow
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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28 KEYS, DOORS, AND WINDOWS
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting
the vehicle, be sure the power assist
step is fully extended. Do not step
on the power assist step while it is
moving. Never place hands or other
body parts between the extended
power assist step and the vehicle.
Disable the assist steps before jacking
or placing any object under the
vehicle.
Too much ice buildup may prevent
deployment of the power assist steps.
Check the step position before exiting
the vehicle. If this happens, disable
the power assist steps, clear the ice,
then enable the assist steps and
confirm normal function prior to use.
Keep hands, children, pets, objects,
and clothing clear of the power assist
steps when in motion. The steps will
reverse direction if they encounter an
obstruction when opening or closing. Remove the obstruction, then open
and close the door on the same side
to complete the motion of the assist
steps. If the obstruction is not cleared,
the assist steps remain extended while
driving.
To change the settings:
1. Touch
F.
2. Touch Power Assist Steps icon.
The options are:
OFF : Disables the power assist steps,
so they will not deploy.
ON : Power assist steps will deploy
when a door is opened. When a door
is closed the assist steps will
automatically retract after
three seconds.
Extended : Keeps the steps deployed
when the vehicle is in P (Park) or
N (Neutral). This setting may be used
when cleaning the steps.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the instrument
panel near the windshield, indicates
the status of the system.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured during
the delay to arm the system.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 29
Fast Flash :Vehicle is unsecured.
A door, the liftgate or the hood
is open.
Slow Flash : Alarm system is armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of
three ways:
.Use the RKE transmitter.
. Use the Keyless Access
system.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds, the alarm system will arm and the
indicator light will begin to
slowly flash. Pressing
Qon the
RKE transmitter a second time
will bypass the 30-second delay
and immediately arm the alarm
system.
The vehicle alarm system will not arm
if the doors are locked with the key. If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by
pressing
Kon the RKE transmitter
during the 10-second pre-alarm, the
alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Unlock the vehicle using the
Keyless Access system.
. Start the vehicle. To avoid setting off the alarm by
accident:
.
Lock the vehicle after all
occupants have exited.
. Always unlock a door with the
RKE transmitter, or use the
Keyless Access system.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Power Sounder, Inclination
Sensor and Intrusion Sensor
In addition to the standard
theft-deterrent system features, this
system may also have a power
sounder, inclination sensor and
intrusion sensor.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
30 KEYS, DOORS, AND WINDOWS
The power sounder provides an
audible alarm which is distinct from
the vehicle’s horn. It has its own
power source, and can sound an alarm
if the vehicle’s battery is
compromised.
The inclination sensor can set off the
alarm if it senses movement of the
vehicle, such as a change in vehicle
orientation.
The intrusion sensor monitors the
vehicle interior, and can activate the
alarm if it senses unauthorized entry
into the vehicle’s interior. Do not
allow passengers or pets to remain in
the vehicle when the intrusion sensor
is activated.
Before arming the theft-deterrent
system and activating the intrusion
sensor:
.Make sure all doors and windows
are completely closed.
. Secure any loose items such as
sunshades.
. Make sure there are no
obstructions blocking the sensors
in the front overhead console. .
Close DVD screens before leaving
the vehicle.
Inclination and Intrusion
Sensors Disable Switch
It is recommended that the intrusion
and inclination sensors be deactivated
if pets are left in the vehicle or the
vehicle is being transported.
With the vehicle turned off, press
o
in the front overhead console. The
indicator light will come on
momentarily, indicating that these
sensors have been disabled for the
next alarm system arming cycle.
Steering Column Lock
If equipped, the steering column lock
is a theft-deterrent device. This
feature locks the steering column
when the vehicle is turned off and the
driver door is opened, or when the
driver door is opened and then the
vehicle is turned off. The steering
column unlocks when the vehicle is
turned on.
The Driver Information Center (DIC)
may display one of these messages:
.A message to service the steering
column lock indicates that an
issue has been detected with the
column lock feature and the
vehicle should be serviced.
. A message that the steering
column is locked indicates that
the engine is running, but the
steering column is still locked. It is
normal for the column to be
locked during a remote start, but
the column should unlock after
the brake pedal is pressed and the
vehicle is started. No message will
display during a remote start.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 31
.A message that the steering wheel
must be turned and the vehicle
must be started again indicates
that the column lock mechanism
is bound, the column locking
device was unable to unlock the
steering column, and the vehicle
did not start. If this happens,
immediately turn the steering
wheel from side to side to unbind
the column lock. If this does not
unlock the steering column, turn
the vehicle off and open the driver
door to reset the system. Then
turn the vehicle on and
immediately turn the steering
wheel side to side for about
15 seconds. In some cases, it may
take significant force to unbind
the column.
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
See Radio Frequency Statement 0366.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is on and
a valid transmitter is found in the
vehicle.
The security light in the instrument
cluster comes on if there is a problem
with arming or disarming the
theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in the
vehicle. Only a correctly matched transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start the
vehicle.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter or
place the transmitter in the
transmitter pocket/insert next to the
center console storage area between
the driver and front passenger seats.
See
“Starting the Vehicle with a Low
Transmitter Battery” underRemote
Keyless Entry (RKE) System Operation
0 8.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket/insert, the
vehicle needs service. See your dealer
who can service the theft-deterrent
system and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or device
that disarms or deactivates the
theft-deterrent system in the vehicle.