2020 CADILLAC CT6 infotainment

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/14/19
DRIVING AND OPERATING 243
Rear Pedestrian Alert Indicator
When a pedestrian is detected within
the system’s range directly behind the
vehicle, this symbol flashes amber on
the infotainment display, along with
two beeps from the rear, or if
equipped, two pulses from both sides
of the driver seat. When a pedestrian
is detected close to the vehicle, the
symbol flashes red on the
infotainment display, along with seven
beeps from the rear, or if equipped,
seven pulses from both sides of the
driver seat.
{Warning
Rear Pedestrian Alert does not
automatically brake the vehicle.
It also does not provide an alert
unless it detects a pedestrian, and it
may not detect all pedestrians if: (Continued)
Warning (Continued)
.The pedestrian is not directly
behind the vehicle, fully
visible to the Rear Vision
Camera (RVC), or standing
upright.
. The pedestrian is part of a
group.
. The pedestrian is a child.
. Visibility is poor, including
nighttime conditions, fog,
rain, or snow.
. The RVC is blocked by dirt,
snow, or ice.
. The RVC, taillamps,
or back-up lamps are not
cleaned or in proper working
condition.
. The vehicle is not in
R (Reverse).
To help avoid death or injury,
always check for pedestrians
around the vehicle before backing
up. Be ready to take action and (Continued)
Warning (Continued)
apply the brakes. SeeDefensive
Driving 0173. Keep the RVC,
taillamps, and back-up lamps clean
and in good repair.
Rear Pedestrian Alert can be set to Off
or Alert. See “Rear Pedestrian
Detection ”in “Collision/Detection
Systems” underVehicle Personalization
0 140. If equipped, alerts can be set to
beeps or seat pulses. See “Alert Type”
in “Collision/Detection Systems” under
Vehicle Personalization 0140.
Assistance Systems for
Driving
If equipped, when driving the vehicle
in a forward gear, Forward Collision
Alert (FCA), Lane Departure Warning
(LDW), Lane Keep Assist (LKA), Side
Blind Zone Alert (SBZA), Lane Change
Alert (LCA), Automatic Emergency
Braking (AEB), and/or the Front
Pedestrian Braking (FPB) System can
help to avoid a crash or reduce crash
damage.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
VEHICLE CARE 307
FusesUsage
F1 Auxiliary power outlet front console
F2 Visor
F3 Front blower
F4 Body control module 8
F5 Steering column switch module Fuses
Usage
F6 Electric steering column lock
F7 Glove box door
F8 Front heated seat module
F9 Sensing and diagnostic module Fuses
Usage
F10 Body control module 4
F11 Body control module 3
F12 Data link connector
F13 –
F14 Electronic shifter
F15 Front camera
F16 Display
F17 Heating, ventilation, and air conditioning
control
F18 OnStar
F19 –
F20 –
F21 –
F22 –
F23 Central gateway module
F24 Center stack module/ Infotainment

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
VEHICLE CARE 311
FusesUsage
F62 –
F63 Rear seat infotainment module
F64 Engine control module ignition
F65 Rear window sunshade
F66 Rear vision camera/ Inside Rearview
mirror
F67 Run/Crank misc/Air quality sensor/
Integrated chassis
control module/
Electronic shifter/DC
DC converter
F68 Damping control module
F69 Television tuner module
F70 –
F71 –
F72 – Fuses
Usage
F73 –
F74 –
F75 –
Relays Usage
R1 Rear seat auxiliary power outlet
R2 Spare
R3 Run/Crank

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
VEHICLE CARE 313
FusesUsage
F21 Electric brake control module - 2
F22 –
F23 Left front motorized seat belt pretensioner
F24 Body control module 7
F25 Passive entry/Passive start battery
F26 Rear closure latch
F27 Amplifier
F28 Rear Defogger
F29 Park assist module
F30 Body control module 1
F31 Driver monitoring system
F32 Driver passenger door window/Mirror/
Driver seat
adjustment/Fuel door
switch Fuses
Usage
F33 Passenger/Rear seat adjustment switch
F34 Left front memory seat
F35 Right rear memory seat
F36 External heated mirror
F37 –
F38 Transmission control module
F39 Rear seat infotainment module
F40 –
F41 –
F42 –
F43 Power trunk module
F44 Right front memory seat
F45 –
F46 Right window Fuses
Usage
F47 Engine control module battery
F48 Right front subwoofer
F49 Body control module 6
F50 –
F51 –
F52 Fuel tank zone module
F53 Rear seat auxiliary power outlet
F54 Left rear memory seat
F55 –
F56 Rear closure release switch/Power trunk
module

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
376 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 376
Customer Assistance Offices . . . . 378
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 378
Online Owner Center . . . . . . . . . . . . . 379
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 379
Roadside Service . . . . . . . . . . . . . . . . . 380
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 382
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 382
Collision Damage Repair . . . . . . . . . 383
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 385
Radio Frequency Statement . . . . . 386
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 386
Reporting Safety Defects to the Canadian Government . . . . . . . . . 386
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 387
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 387
Event Data Recorders . . . . . . . . . . . . 388
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Infotainment System . . . . . . . . . . . . . 389
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
CUSTOMER INFORMATION 385
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
388 CUSTOMER INFORMATION
data or the safe operation of your
vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
. How fast the vehicle was traveling. These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions
and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information
if they have access to the vehicle or
the EDR.
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the
lessee; in response to an official request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as required by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected and
transmitted through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features,
including infotainment; and the
location and approximate GPS speed
of the vehicle. Refer to the OnStar
Terms and Conditions and Privacy
Statement on the OnStar website.
See
OnStar Additional Information
0 392.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
CUSTOMER INFORMATION 389
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.