Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
390 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 390
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 391
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 392
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
ONSTAR 393
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
CONNECTED SERVICES 397
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 397
Connections . . . . . . . . . . . . . . . . . . . . . . 398
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 399
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
398 CONNECTED SERVICES
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
402 INDEX
Climate Control SystemsAutomatic . . . . . . . . . . . . . . . . . . . . 158, 163
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Cluster, Instrument . . . . . . . . . . . .110, 113
Collision Damage Repair . . . . . . . . . . . 383
Compact Spare Tire . . . . . . . . . . . . . . . . . 342
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 398
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 399
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 397
Connections Connected Services . . . . . . . . . . . . . . . 398
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Control of a Vehicle . . . . . . . . . . . . . . . . 173
Convenience Net . . . . . . . . . . . . . . . . . . . . 101
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 33
Coolant Engine Temperature Gauge . . . . . . 119
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .158, 163
Cooling System . . . . . . . . . . . . . . . . . . . . . 284
Cornering Lamps . . . . . . . . . . . . . . . . . . . 153 Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 154
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 209 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cruise Control, Adaptive . . . . . . . . . . . 211
Cruise Control, Super . . . . . . . . . . . . . . . 220
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Customer Assistance . . . . . . . . . . . . . . . 378 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Text Telephone (TTY) Users . . . . . 378
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 385
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 387
D
Damage Repair, Collision . . . . . . . . . . . 383
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 389
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Data Recorders, Event . . . . . . . . . . . . . . 388
Daytime Running Lamps (DRL) . . . 151
Defensive Driving . . . . . . . . . . . . . . . . . . . 173
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 21 Diagnostics
Connected Services . . . . . . . . . . . . . . . 399
Distracted Driving . . . . . . . . . . . . . . . . . . 172
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 154
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 132
Delayed Locking . . . . . . . . . . . . . . . . . . . . 21
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rear Seat Pass-Through . . . . . . . . . . . . 57
Drive Belt Routing, Engine . . . . . . . . . 375
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 199, 293
Driver Assistance Systems . . . . . . . . . 234
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 132
Driver Mode Control . . . . . . . . . . . . . . . . 204
Driver Mode Control Light . . . . . . . . . 129
Driving Assistance Systems . . . . . . . . . . . . . . . 243
Better Fuel Economy . . . . . . . . . . . . . 172
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 262
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Hill and Mountain Roads . . . . . . . . 177
If the Vehicle is Stuck . . . . . . . . . . . . 179
Loss of Control . . . . . . . . . . . . . . . . . . . . 175
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
INDEX 405
InformationPublication Ordering . . . . . . . . . . . . . 385
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 157
Infotainment System . . . . . . . . . . . . . . . 389
Instrument Cluster . . . . . . . . . . . .110, 113
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . . . 98
Instrument Panel Overview . . . . . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . . . 35
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 343
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . 10
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 317
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Daytime Running (DRL) . . . . . . . . . . 151
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Exterior Controls . . . . . . . . . . . . . . . . . . 149
Exterior Lamps Off Reminder . . . . 151 Lamps (cont'd)
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 123
On Reminder . . . . . . . . . . . . . . . . . . . . . . 131
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Lane Change Alert (LCA) . . . . . . . . . . . 252
Lane Keep Assist (LKA) . . . . . . . . . . . . 254
Lane Keep Assist Light . . . . . . . . . . . . . 127
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 60
LATCH System Replacing Parts after a Crash . . . . . . 91
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . . . . 84
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 297
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Illumination Control . . . . . . . . . . . . . . 153
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Lights Airbag Readiness . . . . . . . . . . . . . . . . . 121
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . 126
Automatic Vehicle Hold . . . . . . . . . . 127
Brake System Warning . . . . . . . . . . . 125
Charging System . . . . . . . . . . . . . . . . . . 122 Lights (cont'd)
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control . . . . . . . . . . . . . . . . . . . . . 131
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Driver Mode Control . . . . . . . . . . . . . . 129
Electric Parking Brake . . . . . . . . . . . . 125
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 129
Engine Oil Pressure . . . . . . . . . . . . . . . 130
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 151
Gear Shifting . . . . . . . . . . . . . . . . . . . . . . 126
High-Beam On . . . . . . . . . . . . . . . . . . . . 131
High/Low Beam Changer . . . . . . . . . 151
Lane Keep Assist . . . . . . . . . . . . . . . . . . 127
Low Fuel Warning . . . . . . . . . . . . . . . . 130
Seat Belt Reminders . . . . . . . . . . . . . . 120
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Service Electric Parking Brake . . . 126
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 128
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 129
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . . . . 128
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 128
Locking Rear Axle . . . . . . . . . . . . . . . . . . 208
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . 21
Delayed Locking . . . . . . . . . . . . . . . . . . . . 21
Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-13566829) -
2020 - CRC - 6/11/19
INDEX 409
Storage Areas (cont'd)Center Console . . . . . . . . . . . . . . . . . . . . 100
Convenience Net . . . . . . . . . . . . . . . . . . 101
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Instrument Panel . . . . . . . . . . . . . . . . . . . 98
Storage Compartments . . . . . . . . . . . . . . 98
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 179
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 317
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Sunshade Rear Window . . . . . . . . . . . . . . . . . . . . . . . . 40
Super Cruise . . . . . . . . . . . . . . . . . . . . . . . . 220
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Brake Pad Life . . . . . . . . . . . . . . . . . . . . . 291
Engine Air Filter Life . . . . . . . . . . . . . 281
Forward Collision Alert (FCA) . . . . 244
Infotainment . . . . . . . . . . . . . . . . . 157, 389
Night Vision . . . . . . . . . . . . . . . . . . . . . . . 250
Systems
Driver Assistance . . . . . . . . . . . . . . . . . 234T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 116
Text Telephone (TTY) Users . . . . . . . 378
Theft-Deterrent Systems . . . . . . . . . . . . 32Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 32
Thigh Support Adjustment . . . . . . . . . . 47
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 316
Buying New Tires . . . . . . . . . . . . . . . . . 331
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Compact Spare . . . . . . . . . . . . . . . . . . . . 342
Designations . . . . . . . . . . . . . . . . . . . . . . 319
Different Size . . . . . . . . . . . . . . . . . . . . . . 333
If a Tire Goes Flat . . . . . . . . . . . . . . . . 336
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 329
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 317
Pressure . . . . . . . . . . . . . . . . . . . . . . 322, 324
Pressure Light . . . . . . . . . . . . . . . . . . . . . 129
Pressure Monitor Operation . . . . . . 325
Pressure Monitor System . . . . . . . . 324
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Sidewall Labeling . . . . . . . . . . . . . . . . . 317
Terminology and Definitions . . . . 320
Uniform Tire Quality Grading . . . . 333
Wheel Alignment and TireBalance . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Tires (cont'd)
Wheel Replacement . . . . . . . . . . . . . . 335
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 258
Towing Driving Characteristics . . . . . . . . . . . 262
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 267
General Information . . . . . . . . . . . . . . 262
Recreational Vehicle . . . . . . . . . . . . . . 348
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Track Events and Competitive
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Traction Control System(TCS)/StabiliTrak Light . . . . . . . . . 128
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 203
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 193
Fluid, Automatic . . . . . . . . . . . . . . . . . . 281
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 382