8S1012721BB
Telephone
Safety belt microphone
Applies to: vehicles with safety belt microphone
phone is on the side of the safety belt that is fac-
ing outward > fig. 135.
The safety belt microphone is positioned in the
ideal Location to provide the best hands-free call
quality regardless of body size and seat position.
If you unbuckle the driver's safety belt, the sys-
tem switches from the safety belt microphone to
the roof microphone.
G Tips
— If you deactivate the front passenger's air-
bag, the front passenger's safety belt micro-
phone will be deactivated regardless of
whether the front passenger's safety belt is
buckled or not.
—A dirty microphone opening can affect
hands-free call quality. If this happens,
clean the safety belt microphone using a
brush.
The safety belt microphone activates when you
buckle the safety belt. Make sure that the micro-
Troubleshooting
Applies to: vehicles with telephone
Problem Solution
Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 129, or
make sure you did not accidentally decline the PIN for establish-
ing a connection on your cell phone. If necessary, repeat the pair-
ing process > page 129.
After pairing, not all contacts or
no contacts have been loaded into
the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile device.
Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.
Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.
Applies to: vehicles with Audi
phone box: Wireless charging of
your mobile device is not working
or has been interrupted.
Applies to: vehicles with Audi phone box Check if your mobile de-
vice is Qi-capable.
Check if your cell phone is centered on the phone symbol in the
Audi phone box = page 131 and make sure there are no other ob-
jects
in the Audi phone box.
Do not place your remote control key in the Audi phone box with
your cell phone.
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