2020 AUDI Q7 steering

4M1012721BA
Telephone

steering wheel. Operating > page 12 and
= page 27, Additional function buttons.
Requirement: the Telephone tab must be select-
— Favorites: Requirement: favorites must be stor-
ed in the MMI.
— Switch telephones: Requirement: two cell
ed in the instrument cluster.
> Press the [I button.
Possible options:
— Call list: Requirement: the call list must con-
tain a phone number.
Troubleshooting
Applies to: vehicles with telephone
phones must be connected to the MMI.
— Back to call: Requirement: there must be a call
in progress.
(i) Tips
Depending on the selected function, it may be
necessary to use the MMI.
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a mobile phone have
been met > page 165, or
make sure you did not accidentally decline the PIN for establishing
a connection on your mobile phone. If necessary, repeat the pair-
ing process > page 165.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile phone.
Check for prompts on your mobile device when connecting via
Bluetooth.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

Wireless cell phone charging is
not working or is interrupted.
Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Check if your mobile device is positioned correctly in the Audi
phone box > page 167 and no other objects are between them.

The MESSAGES menu is not avail-
able.

Check if the Show messages option is on your mobile device and it
is enabled.

177

Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.

Fig. 143 Upper display: standard map: route guidance is
not started
Opening navigation
> Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 187, fig. 144.
@ Open intelligent search directly > page 187.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 193, Map operation.

the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle


to reduce the risk of an accident.


Z\ WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 18,
Traffic safety information.
— The route calculated by the navigation sys-
tem is a driving recommendation. Follow

186
® Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 178.
@ Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion using the upper display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All important destinations can be displayed in
the vehicle and in the myAudi app.
To download the destinations automatically into
the vehicle, we recommend linking the access >

Navigation

Requirement: the MMI must be connected to the
Internet > page 178, Audi connect.
> Applies to: MMI: Select on the home screen:
NAVIGATION > © >G.
> Enter one or more search terms into the input
field.
> The search engine provider shows suggestions
to narrow down the search.
> Press on suggestions until the desired destina-
tion appears in the results list. If necessary, use
one finger to swipe upward or downward until
the suggestions © or destinations appear.
> Press on the desired destination 9. The Details
menu will be displayed.
> Press Start.
Route guidance will be activated and the map will
be displayed. > page 192, fig. 146
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
@) Tips
— The MMI input suggestions depend on the
last navigated destinations.
— The navigation system always searches for
the fastest route. You can have alternative
routes displayed if necessary > page 194.
— If the destination cannot be found, it may
not be stored in the navigation database.
Check
the spelling of the term that was
searched or check the search area
=> page 187.
Entering an address
Applies to: vehicles with navigation system
As an alternative to the intelligent search, you
can also enter an address in stages.
Opening a menu
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G5) > Enter address.
188
Enter a destination using an address
> Press on the respective input field and enter an
address.
> Press Apply. The Details menu will be dis-
played.
> Press Start.
Route guidance will be activated and the map will
be displayed > page 192, fig. 146.
Destination entry for a street intersection
> Select: Intersection > enter a street > Start.
Loading previous destinations
Applies to: vehicles with navigation system
Your last destinations and routes can be loaded
directly as a navigation destination.
As soon as you start route guidance, the destina-
tion is automatically saved in the last destina-
tions. Your previous destinations are marked with
the © symbol.
If you use myAudi navigation, your previous des-
tinations will be synchronized with your myAudi
account > page 186.
Accessing previous destinations
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ga) > Last destinations > select
a desired destination > Start.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Last destinations > desired destina-
tion.
Changing and loading a previous destination
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ge) > Last destinations > Z >
Z > change the address > Use address > Start.
Restore last tour
Requirement: a route with at least two stopovers
must have already been canceled.
Your last route is labeled with the © symbol. >

4M1012721BA
Navigation

» Applies to: MMI: Select on the home screen:
NAVIGATION > (G5) > Last destinations > Re-
store last tour. Route guidance will start
immediately.
Deleting previous destinations
> Applies to: MMI: Select on the home screen:
NAVIGATION > (88) > Last destinations > Z >
select one or more entries or Select all > Delete
> (Done).
@) Tips
The last route will be automatically deleted
from the list if you start a new route guidance
after canceling the route.
Setting a favorite as the destination
Applies to: vehicles with navigation system
You can access frequent destinations in the fa-
vorites. You can quickly and easily start route
guidance using the home address or business ad-
dress function.
Requirement: a favorite must be stored
=>page 195.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G8) > Favorites > select a de-
sired destination > Start. Or
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Favorites > desired destination.
POIs (Online Points of Interest)
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
Search for points of interest such as restaurants.
If the MMI is connected to the Internet, points of
interest will be automatically included in the
search.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ga) > Points of interest.
The system always searches in the search area
that is currently selected > table on page 189.
> Searching for points of interest: enter the
name of a POI.
> Searching for a point of interest in a specific
category: Select: a category (for example, res-
taurants) > a point of interest.
> Changing the search area: Requirement: route
guidance must be active. Press (a)/2:9/P! repeat-
edly until the desired search area > table on
page 189 is selected.
Sorting points of interest
Requirement: the MMI must be connected to the
Internet > page 178, Audi connect. You must
have a category selected.
> Press on the respective symbol for sorting until
the desired sorting order is selected.
Search areas in detail



Symbol Description
@ Search nearby
29 Search along the route
a Search at destination/Search at
stopover

Nearby: the points of interest will be listed start-
ing from the immediate vicinity around the vehi-
cle position.
Search along the route: points of interest along
the route can only be selected during active route
guidance. The points of interest are located di-
rectly along or in the immediate vicinity of the
calculated route. You can select points of interest
from various categories. For example, you can
search for a hotel or parking lot along route.
Search at destination/Search at stopover: points
of interest near a destination or a stopover can
only be selected during active route guidance.
You can select points of interest from various cat-
egories. For example, you can search for a hotel
or parking lot at the destination.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>) in General information on page 178.
@) Tips
Distances to points of interest are displayed
as a straight-line distance from your current
189
>

4M1012721BA
Navigation

make a direct call to the phone number that
is stored for the destination.
© Start: starts navigation to the displayed des-
tination directly. The map will be displayed
= page 193, Map operation.
@) Parking: press Parking to search for a park-
ing space at the destination. You can use the
parking space as the destination or stopover.
Details: Requirement: the MMI must be con-
nected to the Internet > page 178, Audi con-
nect.
@) Weather at the destination: Requirement:
the MMI must be connected to the Internet
= page 178, Audi connect.
@®) Display of distance/driving time to the des-
tination
® Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
Selecting a destination from the map
Applies to: vehicles with navigation system
A point on the map can be used as the destina-
tion.
Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press /\ to display the map.
Adjusting
the scale
> Select: / > select a scale.
Marking the destination
> Press and hold a point on the map until a mark-
ing appears @2) > page 192, fig. 147. Or: the
address of the selected destination is displayed
@ > page 192, fig. 147.
Selecting map content (such as POIs) as the
destination
Requirement: map content must be displayed
=> page 199.
> Press on map content on the map (for example,
@) > page 192, fig. 147).
Selecting the destination
> Select: (3 > page 192, fig. 147. Or:
> To display destination details, press on @)
=> page 192, fig. 147 > Start.
Route guidance will be activated and the map will
be displayed > page 192, fig. 146.
Stopovers and route plan
Applies to: vehicles with navigation system
You can enter additional destinations during ac-
tive route guidance.
Entering a stopover
Requirement: route guidance must be active.
> Enter a destination > page 187.
Displaying stopovers or the route plan
All destinations are listed in the route plan.
> Press on (7) > page 192, fig. 146 on the map.
Editing stopovers
> Press on (2) > page 192, fig. 146 on the map.
> Adding a stopover: Select: Add destination >
select a destination > Add.
> Moving a stopover: press Z. Touch the $ sym-
bol and move the entry to the desired position.
Press Done.
> Deleting a stopover: Select: Z > one or more
entries or Select all > Delete > (Done).
Stopping route guidance
Applies to: vehicles with navigation system
Requirement: route guidance must be active and
the map must be displayed.
> Applies to: MMI: Press ® @) > page 192,
fig. 146. Or:
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Cancel route guidance.
191

4M1012721BA
Navigation

Omer late eleurlsela)
Applies to: vehicles with navigation system and online traffic
information
The MMI can receive real-time online traffic in-
formation about congestion, accidents, road
construction, and other incidents.
Requirement: the MMI must be connected to the
Internet > page 178, Audi connect. Traffic infor-
mation must be switched on in the MMI
=> page 199.
Traffic information will be displayed on the
standard map > page 192, fig. 146.
Online traffic information is also displayed on the
standard map > page 196.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
@ Tips
— Having the online traffic information func-
tion switched on provides the most accurate
reports of traffic situations and traffic fore-
casting. Your vehicle transmits and process-
es its anonymous, encrypted position infor-
mation at regular intervals to the traffic da-
ta provider. You can switch off data transfer
at any time > page 289.
— The online traffic information network is
not available in all countries, and the cover-
age is not nationwide.
Options and settings
Applies to: vehicles with navigation system
Context-specific functions and settings may be
available depending on the vehicle equipment.
> Press More, or
> Open a list with navigation destinations (such
as recent destinations) and press and hold an
item until the Options menu is displayed.
Storing a favorite
See > page 195.
Edit address
You can edit an address for the next destination
entry and navigate to the destination. Select: Ed-
it address > enter a street > Use address > Start.
If the address is permanently stored (for exam-
ple, in the favorites), the stored entry will not be
changed.
Change address
See > page 195, Favorites.
Entering an address
See > page 195, Contacts as navigation destina-
tions.
Change name
See > page 195, Favorites.
Weather
See > page 180, Services.
Save as a shortcut
See > page 21, Shortcuts.
Applies to: vehicles with navigation system
You can adjust the navigation system settings in
the instrument cluster and in the MMI display
separately. The settings depend on the country
and vehicle equipment.
Accessing settings
> Applies to: MMI: Select on the home screen:
NAVIGATION > ©}.
Accessing settings using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button.
Please note that a setting applied to the multi-
function steering wheel is only valid for the in-
strument cluster map.
199

Radio

Radio
Opening the radio
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Fig. 152 Upper display: SiriusXM channel list
Depending on the vehicle equipment, the radio
may support the FM, AM, and SiriusXM (satellite
radio) frequency bands. Using the HD Radio re-
ceiver also allows you to receive radio stations on
the FM and AM bands in digital format.
Depending on the station list, the following in-
formation may be displayed:
@ Station list
Shows the station that is currently playing.
The station list updates automatically.
@ Stations
Depending on availability, the station name
as well as program information, for example,
may
be displayed.
@ HD Radio technology
FM/AM stations that can be received by digi-
tal radio are marked with the HD Radio tech-
nology symbol H).
If reception quality declines, the radio auto-
matically switches to the analog FM/AM sta-
tion depending on availability.
@ Additional stations
Digital HD Radio stations may contain multi-
ple additional stations. If you lose reception,
202

the additional stations will be muted since
they can no longer be received.
© Radio ID
Your radio ID and contact data for your satel-
lite radio provider are displayed.
© Channel number
@ Smart Favorite
See > page 205.
Adjusting the radio using the MMI
> Applies to: MMI: To set a frequency band, select
on the home screen: RADIO > Source a fre-
quency band.
> Applies to: MMI: To set a station, select on the
home screen: RADIO > Source > select a sta-
tion list > select a station.
> To select a frequency, follow the instructions
under > page 204, Free text search.
Adjusting the radio using the multifunction
steering wheel
Requirement: radio mode must be on.
>» Select the Radio/Media tab using the multi-
function steering wheel.
> To switch between radio and media, select the
button > Switch to radio/Switch to media.
> Turn the left thumbwheel to display the station
list.
> To switch to a different source, press the
button.
> To select a station or a source, turn and press
the left thumbwheel.
(i) Tips
— Contact the SiriusXM* provider if you would
like to receive satellite programming.
— Buildings, tunnels, bridges, open areas, oth-
er vehicles or objects on the vehicle roof can
affect reception.
— Satellite radio is not available in Alaska and
Hawaii.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the MMI may be required.

4M1012721BA
Media

Using the Audi entert
[We]

Applies to: vehicles with Rear Seat Entertainment preparation
and Audi entertainment mobile device
Fig. 156 Rear side of the driver’s/front passenger's seat:
securing/removing the Audi entertainment mobile device

@
an
(RAH-8642

Fig. 157 Rear side of the driver’s/front passenger's seat:
tilting the Audi entertainment mobile device
Securing the Audi entertainment mobile
device
» Slide the holder for the Audi entertainment
mobile device back into the mounting slot until
you can feel and hear it lock into place. The cov-
er will open automatically when the device
locks into place.
It should no longer be possible to remove the
Audi entertainment mobile device @) without
pulling on the release mechanism () © fig. 156.
Tilting the Audi entertainment mobile device
> Hold the Audi entertainment mobile device in
both hands during the entire process.
> Tilt the Audi entertainment mobile device by
pressing on the area indicated (@ without using
strong force > fig. 157.

Removing the Audi entertainment mobile
device
> To release the Audi entertainment mobile de-
vice, pull the release mechanism on the rear
side of the device out evenly with both hands
@ ° fig. 156.
> Pull the Audi entertainment mobile device (2)
straight out of the mounting slot.
The cover on the mounting slot will close auto-
matically once you have removed the Audi enter-
tainment mobile device completely.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 213.
—SD card > page 210.
— USB © page 213.
— DVD drive > page 211.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 211, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 213.
— Connect online media > page 212.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 216.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 215.
> Select the Radio/Media tab using the multi-
function steering wheel.
215