2020 AUDI Q7 phone

— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 213, Multimedia
connections/> page 211, Bluetooth audio player.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 226 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.

Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.

Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.

222

4M1012721BA
Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 213 using a USB adapter
=> page 213, fig. 155, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your iPhone in the list of dis-
played devices.
> To update the list, press OQ.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 178.
G@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only possible in vehicles
without a navigation system if the following
requirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network > page 178. Make sure
the function > page 175, Turn on car phone
or data module is switched on.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 26.
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
223

Audi smartphone interface

— You cannot connect any mobile devices via — AUDI AG merely provides access to third
Bluetooth when an Audi smartphone inter- party services through the MMI and does
face connection is active. not assume any responsibility for the con-
— Usage of the Audi smartphone interface de- tent of these services.
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 213.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.

Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 226. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 18. Re-
start your iPhone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter
is connected correctly to your smartphone and the Audi music interface
=> page 213.
Check if the requirements needed to connect a smartphone have been met.

224

Additional settings

@) Tips
The volume is automatically adjusted to a pre-
set level when the MMI is switched on.
Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Software update
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
> page 221.
> Press Search for updates.
> Press on the desired update.
> Press Next.
> Follow the system instructions.

ZA WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction

corrected.

226
@) Note
The connection costs for the software update
are included in the Audi connect pricing.
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, press Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
(i) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
Connection manager
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— WLAN hotspot
— Headset

4M1012721BA
Additional settings

myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 223.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>page 178.
Connection options
Requirement: the connected devices menu must
be displayed > page 226.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI > page 226 and mobile device.
» Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection > page 165.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected device will be disconnected from the
MMI.
Deleting a device
> Press on a menu item, such as Telephone 1.
> Press and hold an element until the Options
menu is displayed.
> Press Delete.
If a device is listed multiple times, it will be de-
leted from all menu items.
Additional options
Depending on the selected function, additional
options
may be available.
Requirement: the connected devices menu must
be displayed > page 226.
> Press on a menu item, such as Telephone 1.
>» Press and hold an element until the Options
menu is displayed.
Bluetooth profiles
You can switch desired profiles on or off sepa-
rately in the MMI.
Favorite
To set a paired mobile device as the default
phone, activate this function in the MMI.
When the mobile device is in range and the Blue-
tooth function on the mobile device and in the
MMI is switched on, the default phone will be
given priority over the other Bluetooth devices
and will be connected directly to the MMI.
Legal information
General information
Information on the software licenses can be
found online at www.audi.com/softwareinfo.
Pceygure vec aE
> Applies to: MMI: Select on the home screen:
SETTINGS > General.
License subscription
Version information
Legal information
Possible options:
— Software information
— About Audi connect
Audi smartphone interface
Applies to: vehicles with Audi smartphone interface
Requirement: a smartphone must be connected
to the MMI > page 223.
227
>

Additional settings

» Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface.
> Press and hold an element until the Options
menu is displayed.
> Press Legal notes.
ida alee
Requirement: the vehicle must be stationary.
> Select in the instrument cluster: vehicle func-
tions tab > page 12.
> Press and hold the E=) button on the multifunc-
tion steering wheel until the display appears.
Possible options:
— Engine code
— Software information
— Version information
Head-up display
Applies to: vehicles with head-up display
Requirement: the vehicle must be stationary and
the ignition must be switched on. The head-up
display is switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Head-up
display > Display contents > Show the license
text in the head-up display.
228

4M1012721BA
Fuses and bulbs











































Fuse panel @) (red) Fuse panel (@) (brown)
5 |Engine mount 13 |Left headlight
6 | Windshield washer system control module 16 | Rear Seat Entertainment preparation
7 \Instrument panel Fuse panel ©) (red)
8 |Climate control system fresh air blower No. EGiiRirnictit
9 | Driver assist systems control module { |Anti-thelealanmaystem
UO | Eivietgendy call gystem 2 | Engine control module
+. | Wokonstart, clsetnte moter coupling 3 | Front seat electronics, lumbar support
12 |Right headlight 4 |Automatic transmission selector lever
Fuse panel (@) (black) 5 |Horn
No. | Equipment 6 | Parking brake
1 |Front seat heating 7 | Gateway control module (diagnosis)
2 |Windshield wipers 8 | Roof electronics control module
3 | Left headlight electronics 10 | Airbag control module
4 |Panoramic glass roof rl Electronic Stabilization Control (ESC), An-
5 | Left front door control module ti-Lock Braking System (ABS)
6 |Sockets 12 | Diagnostic connector, light/rain sensor
7 | Right rear door control module 13 | Climate control system
8 | Left headlight 14 | Right front door control module
9 | Right headlight electronics 15 | Climate control system compressor
10 Windshield washer system/headlight . . .
washer system Fuse assignment - Driver's side of the
11 | Left rear door control module
12 | Parking heater s
Fuse panel (4) (brown) . =
No. | Equipment awe
Seat ventilation, seat electronics, rearview 4 EET L
1 | mirror, rear climate control panel, diag- to 15
nostic connector
2 Vehicle electrical system control module,
gateway control module
3. [Sound actuatorexhaust sound tuning Fig. 196 Driver side cockpit: fuse panel with plastic bracket
4 |Transmission fluid cooling valve Face panel @) (black)
5 |Engine start, electric motor No. Equipment
8 | Night vision assist, active roll stabilization 2 | Audi phone box
9_| Adaptive cruise-assist, front radar Climate control system, fragrance system,
10 | Exterior sound 3 particulate matter sensor
1 Intersection assistant, driver assist sys- 4 |Head-up display
tems 5 |Audi music interface, USB sockets
12 [Right headlight 7 |Steering column lock

285

Fuses and bulbs












Fuse panel () (black) Fuse panel (2) (black)
8 | Front MMI display Luggage compartment lid central locking,
9 | Instrument cluster 11 | fuel filler door, luggage compartment cov-
10 |MMI/DVD drive er
11 | Light switch, switch panels 12 |Luggage compartment lid control module
12 | Steering column electronics Fuse panel (2) (red)
13 | Volume control No. Equipment
14 | MMI Infotainment system control module 1 | Rear climate control system blower
15 | Steering column adjustment 2 |Sound-amplifier
16 | Steering wheel heating 3 | Exhaust treatment, sound actuator
4 |Rear climate control system control panel
Fuse assignment - Left side of the luggage 5 | Right trailer hitch light
6 |Trailer hitch positioning motor
7 |Trailer hitch release
8 | Left trailer hitch light
9 | Trailer hitch socket
ele
a
i] a rE ia) °
U i)

TCE |

Fig. 197 Left side of the luggage compartment: fuse panel
with plastic clip

BR oO All wheel drive sport differential

Bh BR
Exhaust treatment, right rear seat adjust-
ment




















Fuse panel (@) (black)
No. | Equipment
5 |Air suspension
6 |Automatic transmission
7 Rear seat heating, control panel for rear
climate control
Third row seat adjustment
9 | Left tail light
10 | Front belt tensioner on driver's side

12 | Driver’s side rear safety belt tensioner
Fuse | (3) (
No. | Equipment
Driver assist systems control module
2 |Audi phone box, roof antenna
3 Front seat electronics, right lumbar sup-
port
4 |Side assist
5 | Rear Seat Entertainment preparation
Tire pressure monitoring system
8 Parking heater radio receiver, fuel tank
monitoring
10 TV tuner, data exchange and telematics
control module
11 | Vehicle opening/start (NFC)
12 | Garage door opener
13 | Rearview camera, peripheral cameras
14 | Central locking, right tail light
15
|Passenger’s side rear safety belt tensioner
16 Front belt tensioner on front passenger's

side


286