2020 AUDI Q7 ECO mode

— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 213, Multimedia
connections/> page 211, Bluetooth audio player.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 226 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.

Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.

Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.

222

4M1012721BA
Wheels

by the tire manufacturer. This in-
formation is used to contact con-
sumers if a tire defect requires a
recall.
Vehicle capacity weight
means the rated cargo and lug-
gage load plus 150 lbs. (68 kilo-
grams) times the vehicle's desig-
nated seating capacity.
Vehicle maximum load on the
tire
means that load on an individual
tire that is determined by distrib-
uting to each axle its share of the
maximum loaded vehicle weight
and dividing by two.
Vehicle normal load on the tire
means that load on an individual
tire that is determined by distrib-
uting to each axle its share of the
curb weight, accessory weight,
and normal occupant weight (dis-
tributed in accordance with > ta-
ble on page 258) and dividing by
two.
Occupant loading and distri-
bution for vehicle normal load
for various designated seating
capacities
Refer to the tire inflation pressure
label > page 256, fig. 175 for the
number of seating positions. Re-
fer to the table > table on
page 258 for the number of peo-
ple that correspond to the vehicle
normal load.
New tires or wheels
Audi recommends having all work
on tires or wheels performed by
an authorized Audi dealer or au-
thorized Audi Service Facility.
These facilities have the proper
knowledge and are equipped with
the required tools and replace-
ment parts.
>New tires do not yet have the
optimum gripping properties.
Drive carefully and at moderate
speeds for the first 350 miles
(500 km) with new tires.
> Only use tires with the same de-
sign, size (rolling circumfer-
ence), and as close to the same
tread pattern as possible on all
four wheels.
>Do not replace tires individually.
At least replace both tires on the
same axle at the same time.
> Audi recommends that you use
Audi Original Tires. If you would
like to use different tires, please
note that the tires may perform >
253

Wheels

Make sure that the tire designa-
tion on your tire matches the des-
ignation on the tire pressure label
and the tire pressure table.
The following table lists recom-
mended tire pressures in cold
tires according to the load and
the size of the tires installed.







Model/ Tire designation Tire pressure
Engine Normal load Maximum load
(up to 3 people)?
Front Rear Front Rear
PSI | kPA | PSI | kPA | PSI | kPA | PSI | kPA
Q7: 285/45 R20112Y | 32 | 220 | 32 | 220 | 33 | 230 | 36 | 250
3.0L 255/60R18108H | 32 | 220 | 32 | 220 | 36 | 250 | 39 | 270
6-cylinder 285/45 R20112H | 32 | 220 | 32 | 220 | 36 | 250| 39 | 270
285/40 R21109Y | 32 | 220 | 32 | 220 | 36 | 250 | 39 | 270
255/55R19111H | 32 | 220 | 32 | 220 | 38 | 260 | 41 | 280
285/40 R21109H | 32 | 220 | 32 | 220 | 41 | 280 | 44 | 300



Z\, WARNING
Please note the important safe-
ty precautions regarding tire
pressure > page 256 and load
limits > page 258.

Tires and vehicle load limits
There are limits to the amount of
load or weight that any vehicle
and any tire can carry. A vehicle
that is overloaded will not handle
well and is more difficult to stop.
Overloading can not only lead to
loss of vehicle control, but can al-
so damage important parts of the
vehicle and can lead to sudden
tire failure, including a blowout
258
4) Two people in the front, one person in the rear
and sudden deflation that can
cause the vehicle to crash.
Your safety and that of your pas-
sengers also depends on making
sure that load limits are not ex-
ceeded. Vehicle load includes ev-
erybody and everything in and on
the vehicle. These load limits are
technically referred to as the vehi-
cle’s Gross Vehicle Weight Rating
(“GVWR”).
The “GVWR” includes the weight
of the basic vehicle, all factory in-
stalled accessories, a full tank of
fuel, oil, coolant and other fluids
plus maximum load. The maxi-
mum load includes the number of
passengers that the vehicle is >

4M1012721BA
Data privacy

— How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
— How fast the vehicle was traveling.
These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Assist system monitor
This vehicle is equipped with an Assist System
Monitor (ASM). The ASM collects data that is not
stored by the EDR in the event of an accident. The
main task of the ASM is to make it possible to un-
derstand the role and the behavior of the assist
systems in these accident situations. In addition
to the data that the EDR stores, the ASM records
data related to the assist systems starting sever-
al seconds before the accident or near-accident.
The data collected by ASM depends on the equip-
ment and may include the following information:
status information of the assist systems (for ex-
ample, if they are switched on or off, system
events, etc.), control interventions (for example,
by ESC, ABS, Audi pre sense”, etc.), and assist
systems settings (such as speed settings).
Special devices and access to the vehicle or to the
ASM are necessary in order to read the data from
the ASM memory. In addition to the vehicle man-
ufacturer, third parties such as law enforcement
authorities can also read and analyze the stored
data if they have access to the vehicle or to the
ASM.
Data usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
—If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Transmitted information
Privacy settings
Applies to: vehicles with Audi connect
>» Applies to MMI: Select on the home screen:
SETTINGS > Privacy settings.
Data is transmitted from the vehicle when using
Audi connect services.
> To display additional information about the pri-
vacy settings and the associated symbols in the
status bar, press @ in the MMI.
Requirement: the ignition must be switched on.
Setting the maximum privacy settings
When the Activate privacy mode function is
switched on, the data connection is deactivated
or sending of data is restricted, but all safety-re-
lated, legal, or contractually required Audi con-
nect
services remain activated. The majority of
the Audi connect services are deactivated.
When the function is switched off, the data con-
nection will be available in order to use Audi con-
nect services.
Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
289
>

Accessories and technical changes

Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Emissions Control System Warranties: Federal
Emissions Control System Defect Warranty,
Federal Emissions Performance Warranty
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
— Applies to: USA models: California Emissions
Control Warranties: Short-term Emissions De-
fects Warranty, Long-term Emissions Defects
Warranty, TZEV models Emissions Defects
Warranty, California Emissions Performance
Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet and in the California
Emissions Booklet*.
Audi Literature Shop
Service information is made available as soon as
possible after a model is introduced and can be
ordered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from
vehicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Fuel may have a significantly lower octane rat-
ing. Unsuitable fuels can cause engine damage.
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
292
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
() Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
Maintenance, repairs,
and technical modifi-
cations
Note the safety precautions > page 233, General
information and > page 276, Raising the vehicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.

4M1012721BA

Closing
Automatic luggage compartment lid...... 38
Convenience closing.........:0e..e500% 41
HOO « cisco a cstinee ov cose ek oa aw ar 234
Luggage compartment lid............... 37
Luggage compartment lid with foot motion . 39
Panoramic glassir00ficc:. «sce ws naenn 0 seen 41
Sunshade (roof) ...............0000000e 41
WIUTCGWS = ssae 5% eae 5b Beee & a ee ge 40
Closing aid (power closing doors).......... 30
Cockpit dimming....................005 51
Cockpit (overview) ..........-..00 eee eee 6
[6(0) (0) 2300 |-) eet er oo 297
Combustion engine................+-6- 100
Coming home/Leaving home
refer to Entry/exit lighting.............. 48
COMPAPEMENES!: » s sccwr » 0 wes 2 6 ezewens 6 0 ommets 82
Compass inthe mirror...............00-4 56
Compliance. « sevice ss weve sv exces 2 v oeae ¥ os 295
Configuration wizard.................0.. 18
CONMECEs: 5 o sue ge MeN s RES aE eee Oe 178
Data plano: « win os mosue ve cman o mane oe 183
Data Privacy..... 0... eee ee eee eee 290
Emergency Call sacs: s sens s eee: veens 184
Tnfotainmetitie. . vcs os woos oo camo 6 eae 178
Infotainment services.............---- 179
Online roadside assistance............. 185
Vehicle control services.............005 180
Connected devices
Device overview ............ 0000. e eee 226
Connections
referto Media..............0000- 210,215
Consumer information............-.0004 292
Consumption
Reducing.......... 0. eee ee eee eee ee 100
Consumption (fuel) ..............000 eee 14
Contacts
Add destination...................... 195
Importing and exporting.............. 176
Memoryscapacltyice « « scsos « « pene < « mene © 176
Opening (business card) ............... 170
Updating inthe MMI.................. 176
Convenience: key’: « scan ss wewm sy ewe + gees 30
Convenience closing...............0005 4l
also refer to Vehicle key..............-5 34
Convenience opening and closing
Windows or panoramic glass roof........ 41
Coolant temperature display.............. 13
Cooling Moder: i = iain. + meee s & aK wv eR 90
Cooling system
Adding
coolant..............2-000005 240
Checking the coolant level............. 240
COOLAHE weeny. = ¢ seuss % 2 eee 9 § eee bY ew 239
Cornering
light: =» sees ¢ 2 eese 2» ewan ss es 45
Cross traffic assist (intersection assistant) .. 153
Cruise control system............000005 130
Cup holders. ....... eee eee cece eee 81
Current consumption..............000005 14
D
Data plans... 2... eee eee eee eee 183
Data: Privatty’s « sss: + 2 sence oo secu vo ein vo 290
Date seca « 2 ssi + a ieee vn wee > OER = RR 14
SQCEIN Gl « sucnsir « ansvinns ou snenene # ¥ ecowase oo) asetn 225
Daytime running lights.................. AS
Declaration of compliance............... 295
DEF (instrument cluster) ..............004 11
Demo mode
refer to Presentation mode............. 199
Destination on the map..............0.. 191
Detailst: os sscmve o vam 2 2 aneee ao ansome 2 2 aeeeT 190
Determining correct load limit........... 260
Digital: cOMpaSs sew: : 2 sees c= reas ve een se 56
Dimensions ...........-..0 0c e eee eee ee 297
Dimming the exterior mirrors............. 52
Dimming the rearview mirror............. 52
Directory
Settings........... 002.2 eee eee eee 176
also refer to ContactS..............00. 170
Display
Gleanings « « exis = > erasers « 2 esecnie ow ears owe 269
Disposalicne is « scsswa se suns « @ mnenes oe mae ow 292
DiStaNCO rss « ¢ cams = o aaae 3 ¢ eeupe « 2 Hee x a 14
DIStanGe WARNING, ames 3 « says se gems «eR 143
Doors
Childisatety lock eric. ss cio so ween a ewes « 40
Door contact switch................200. 50
Mechanically unlocking and locking....... 33
Power closing/closing aid............... 30
Driver information system................ 12
Drives
refer toMed aise « «wees sv wwie 6 owen 21.0,.2;L5
301

Index

Drive select
refer to Audi drive select.............0. 108
Drive system. ......... 00000000002 100, 102
Audi drive select . ccna icas as eean cain 108
Driving down hills... ... 0... cee eee eee 106
Driving program............002 022s 97,142
Driving through water..............-06% 107
Driving thimes. «ose Driving tips
Driving through water.............000- 107
Efficient driving exe: + ¢ eens x x eee 5 o ews 100
Offroad Griving ccs < wen a 2 wean 2 2 wens 106
Uphilland downhill................... 106
Drivinguphills............ 0.0.0... 106
DVD drive (media drives) ws... 6 ccs ee caren 211
E
E-mail
Message options.................0005 174
S@ttingS «an < : seas « ¢ sows & wens st eS 174
EDL
refer to Electronic Differential Lock...... 112
EDR
Event Data Recorder sveccs = s sovi s waver ess 288
Efficiency assistess « < ssve «one 2 a esas soo 131
Electrical system . 1... 00. eee eee eee ee 242
Electromechanical parking brake......... 104
Electronic Differential Lock.............. 112
Electronic immobilizer................00. 34
Electronic Stabilization Control........... 112
Embedded SIM card............---.00005 179
EMergency2assist creces oo verse © suetecs 9 were « 154
Emergency assistance ..... 0.2... 00.000 273
Emergency braking function............. 105
Emergency call.............000005 171, 184
Emergency flashers. .........e0eeeeeeeee 49
Emergency mode ......:.cseeececesevtes 99
Emergency operation
DOGS « Fuel filler door. ...... 0.0... cece ee eae 232
Luggage compartment lid............... 39
Panorartiic glass oO f aus » + aes noes ee 42
Emissions control system............... 232
Energy consumers...............02.0005 15
Energy management................... 101
302

Engine
Breakingin.......... 0... e eee eee eee 100
GOOlaNE 2 snow 4 < meay ¢ e meme 2 x ewe e RaE 2 239
Emiengeney tpt 3 seas vx wns o siemens a ¥ a 94
Jump starting. ............ cee eee eee 278
Start/Stop system............-000000- 101
Starting/Stopping wc « «esse se enews wees 94
Engine compartment
Opening and closing the hood.......... 234
Overview... ... 0... eee eee eee 235
Safety precautions............-.0.eeee 233
Engine oil
AGING o coweses oo eeeirece wn evens @ w onesies vw HrSoes
Changing
Checking oil level... 2 cn ss peen ee reuse: 236
CONSUMPTION bss ¢ & saves & o reams @ 8 ere @ 0 236
Indicator light..............0..-000 0 236
Replacement interval................. 245
Temperature display................... 14
Engine sound
Audi drive select.............002-.00. 109
Enginestartisystem cscs ¢ wees so wwsaes oe vow 95
Engine stop
refer to Start/Stop system............. 101
Entry Zexit Lig htingpes «+ cassee » x wnowse » susnass a « 48
Entry assistance: « «sco «2 sass vv wom os orn 61
Rear seats
also refer to Exit assistance............. 61
Environment
Unleaded gasoline................200. 229
eSIM
refer to Embedded SIM card............ 179
Event Data Recorder (EDR) « v.as os cows sw 288
EXitaSsiStanee « sae « 2 auee x o naw 2 x gown 2 61
EXIGWantliNGicves = sau ¢ 2 eases ¢ & Geen F BES 152
EXtenion lightinGias: s z semy sy saws 4 § seme Fee 45
Exterior mirrors... . 02... eee eee eee eee 51
Folding:settingS sss s < ena es yewn as eeu ae 31
External voice operation..............005 26
F
Factory default settings
Multi Media Interface . ..0... 000. es ove 226
Fast forwarding and rewinding (media file). 215
Fast forwarding (media files)............ 215
FaSthOutGs 2 goes 2 ones ¢ 2 eeu be eee i Fa 187

Index

HOMeSCROO Ms so swcvies ww secu weer BREE ao 17
FIOGN sa savas 5 2 ess oo mena ow ma BOOK we AL 6
Hotspot
refer to Wi-Fi......... 0.0.2.0 ee eee eee 182
I
Ignition
Switching on and off...............0--- 94
Imbalance (wheels) ..............0-2005 255
Immobilizer
refer to Electronic immobilizer........... 34
Inclinometer.... 2... cee eee eee ee 106
Indicator lights........ 20.0... eee eee eee 7
Inspection interval..............000200. 245
Instrument:cluster’. «5 cscs es cece ve ese ew 11,
Adjusting the layout................... 12
Cleaning’: ¢ « em. ¢ » awe s 2 ees ss PER ee Be 269
Engineicodes: ss mss 3 + seve ow ema ¥ 8 suis 228
Failure... ee eee 11
On-board computer ...........00.0000 0 14
Operating’: & was « 6 essen 2 o mawe 2 oem ov es 12
Personal profile.................000005 11
Service interval display................ 245
Software information...............0. 228
SWITCHING TADS. « » wvecsos » 0 sess 6 6 aconese 0 4 nae 12
Switching the view...............-00 ee 12
Vehicle Tunctions « ssies «2 sais x & sais © nae 14
Version information...............0-. 228
Instrument illumination................- 51
Integrated assistance...............0005 18
Integrated Toll Module..............005 128
Intelligent search
NaVigatiOMiees « s asaus va mawes ¥ sues a een 187
Interior lighting « «sisi sc ieee s eee as ween a 50
Interior MONItOrinG’s + eae « « vee 2 + ewes oe 33
Intermittent mode (windshield wipers) ..... 53
International travels : 2 wees x s wean x ¢ eres g 183
Internet
refer to connect. < o caeu semen ee newe ae we 178
Internet radio
refer to Online radio...............4.. 206
Intersection assistantsens «x scene so saws 2 os 153
TOniZer's = ¢ sews + 2 seus 2c aes bo caw ek ee 91
iPhone
refer to Audi music interface........... 213
304
J
Jump starting......................00. 278
K
Key. ee eee eee eee 30, 34
Convenience opening and closing......... Al
Key replacement...
. 00... cscs e eee e ene 34
Mechanical key............0 0000 eee eee 34
NOt recognized « « sss ¢ s seus ss sane vo eee 95
PANIG Ke Yi «x csvwcse o 2 ascnes © 0 cunviews w a amincine we 34
Replacing the battery.................. 36
Unlocking and locking............-...0- 35
Vehicle code « sins s x saws & 2 saws ys wae 2 es 34
K@Y USER wis & © eeu so eee gs Hews oo Fees oe oe 29
KiCkK-COWii: < 2 seme x x gem o 2 wee fe gee 2s 2 98
L
Lane assist
refer to Lane departure warning......... 144
refer to Lane guidance................ 144
Lane departure warning................. 144
Cleaning the camera area.............. 268
Lane guidance...........-....--00 eee 138
Laser lighting............... 0. eee ee eee 47
EASOR:SCANNEP ions 6 & sawivie 6 a scam + sree © wreseon 119
Cleaning.......... 0. cece ee eee eee 269
LATCH (securing child safety seats)......... 77
Leather care and cleaning............... 270
Legal information
License subscriptions.............000. 227
Software information.......0.. 0000005 227
Software licemsesies: «senses i wane « v eawane 227
Version information...............4-. 227
License plate bracket..............0000. 294
Lifting points (vehicle jack).............. 276
Light/rain sensor
Headlights ....... 0... cece eee eee eee 45
Intermittent mode (windshield wipers).... 53
Lighting
EXt@rOM's + wen « s eewe a x oye ae ewe © ooo 45
TMECHIOR se cswsnis 2 x csemeien © eietane we caer we Hen = 50
LIQHtSis 2 coccens v + esses ve eseune we nn © w ee © 45
Listening to music
refer to Media.............0e eee 210,215
LOA « sires 1 < vnemem « 0 sietene © = weemws =u sea 2 2 298