2020 AUDI Q7 recommended oil

Checking and Filling

Engine oil
If the engine oil level is too low
If you need to add engine oil, use an oil that is
listed on the sticker. The sticker is located at the
front of the engine compartment > page 235,
fig. 166.
If the recommended engine oil is not available, in
an emergency you may add a maximum of 1
quart (1 liter) of ACEA C3 or API SN engine oil
one time until the next oil change.
For more information on the correct engine oil
for your vehicle, contact an authorized Audi deal-
er or authorized Audi Service Facility. Have the oil
changed by an authorized Audi dealer or author-
ized Service Facility.

Audi recommends
Sbastrol/ ZIOGE Prarzssional
Audi recommends using the LongLife high-per-
formance engine oil from Audi Genuine Parts.
Messages
Engine oil pressure


& Turn off engine. Oil pressure too low
Stop driving and switch the engine off. Check the
engine oil level > page 237.
—If the engine oil level is too low, add engine oil
=> page 237. Only continue driving once the in-
dicator light turns off.
— If the engine oil level is correct and the indica-
tor light still turns on, turn the engine off and
do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
Engine oil level
& Please add oil immediately
Stop driving and switch the engine off. Check the
engine oil level > page 237 and add engine oil
immediately > page 237.
EE Please add max. x qt (x ) oil. You can con-
tinue driving
236
Add the amount of oil shown immediately
=> page 237.
Reducing the oil level
2 Please reduce oil level
There is too much oil in the engine and there is a
risk of damaging the catalytic converter or en-
gine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
engine oil extracted if necessary. Avoid high en-
gine speeds, full acceleration, and heavy engine
loads.
Engine oil sensor
& Oil level sensor: oil change necessary. Please
contact Service
Fuel has entered the engine oil. This will cause
the engine oil level to rise slowly and the engine
oil quality to decrease. Do not extract engine oil
to reduce the level, because this will increase the
risk of engine damage. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have engine oil extracted.
B Oil level system: malfunction! Please con-
tact Service
The sensor that checks the engine oil level has
malfunctioned. Drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
& Oil pressure sensor: malfunction! Please
contact Service
The sensor that checks the engine oil pressure
has malfunctioned. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
Engine warm-up request
i Please drive to warm up engine
Fuel has entered the engine oil, either due to low
outside temperatures or frequent short drives.
Drive until the engine is warm so that the fuel in
the engine oil will evaporate. Avoid high engine
speeds, full accelerating, and heavy engine loads
when doing this.

Checking and Filling

Follow the safety precautions > page 233, Gener-
al information.
> Turn the engine off.
> Open the hood > page 234.
> Unscrew the cap %~ for the engine oil filler
opening > fig. 167.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 236.
> Close the engine oil filler opening cap.
> Close the hood > page 234.
> Restart the ignition after two minutes and read
the current oil level in the MMI > page 237,
Checking the engine oil level.
> Add more oil if necessary.

ZA\ WARNING
—When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.

() Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
238
@) For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
We recommend having the oil changed at an au-
thorized Audi dealer or authorized Audi Service
Facility.
Follow the safety precautions > page 233, Gener-
al information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, having your engine
oil changed by an authorized Audi dealer or au-
thorized Audi Service Facility is recommended.
If you change the engine oil yourself, please note
the following important information:

ZA\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.

4M1012721BA
Checking and Filling


— Maintain enough distance when you are re-
moving the oil drain plug. While doing this,
keep your forearm parallel to the ground to
reduce the risk of hot oil dripping down your
arm.
— Drain the oil into a container designed for
this purpose that is large enough to hold the
full amount of oil in your engine.
— Engine oil is poisonous. Always store out of
reach of children.
— Prolonged contact of used engine oil with
the skin may cause skin damage. Always
wash oil off immediately with soap and wa-
ter to protect your skin.
@) Note
Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited War-
ranty.

() For the sake of the environment
— Before changing the engine oil, make sure
you can dispose of the used engine oil cor-
rectly.
— Engine oil must always be disposed of cor-
rectly. Do not dump it in the yard, in the for-
est, or in open water, river channels, or sew-
ers.
— Have your used engine oil recycled by bring-
ing it to a used oil collection site or contact
a gas station.
Cooling system
The engine cooling system is filled with a mixture
of purified water and coolant additive at the fac-
tory. This coolant must not be not changed.
The coolant level is monitored using the B indi-
cator light. However, occasionally checking the
coolant level manually is recommended.
Messages
Ea Turn off engine and check coolant level. See
owner's manual
The coolant level is too low.
Stop driving and switch the engine off. Check the
coolant level > page 240.
— If the coolant level is too low, add coolant
=> page 240. Only continue driving once the in-
dicator light turns off.
/_E| Coolant temperature: too high. Please let
engine run while vehicle is stationary
Let the engine run at idle for a few minutes to
cool off, until the indicator light turns off.
— If the indicator light does not turn off, do not
continue driving the vehicle. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.
|| Coolant system: malfunction! Please turn
off engine
Do not continue driving, shut the engine off, and
switch the ignition off.
— See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
Coolant additive
The coolant additive is made of anti-freezing and
corrosion protection agents. Only use the follow-
ing coolant additives. These additives may be
mixed with each other.


Coolant additive Specification
Gl2evo TL774L
G12++ TL774G
G13 TL774)


The amount of coolant additive that needs to be
mixed with water depends on the climate where
the vehicle will be operated. If the coolant addi-
tive percentage is too low, the coolant can freeze
and damage the engine.




Coolant Freeze protec-
additive tion
Warm min. 40% min. -13 °F
regions max. 45% (-25 °C)
Cold min. 50% max. -40 °F
regions max. 55% (-40 °C) >

239

Checking and Filling

@) Note
— Before winter weather begins, have an au-
thorized Audi dealer or authorized Audi
Service Facility check if the coolant additive
in your vehicle matches the percentage ap-
propriate for the climate. This is especially
important when driving in colder climates.
— If the appropriate coolant additive is not
available in an emergency, do not add any
other additive. You could damage the en-
gine. If this happens, only use water and re-
store the correct mixture ratio with the
specified coolant additive as soon as possi-
ble.
— Only refill with new coolant.
— Radiator sealant must not be mixed with
the coolant.
— Due to the risk of engine damage, the cool-
ing system should only be refilled by an au-
thorized Audi dealer or authorized Audi
Service Facility. An authorized Audi dealer or
authorized Audi Service Facility can also pro-
vide you with important information about
the recommended coolant additive.
Checking coolant

= Fe [RAZ-0540]


MIN

Fig. 168 Engine compartment - Coolant expansion tank:
@ cover with release button; @ markings
Follow the safety precautions > page 233, Gener-
al information.
Checking the coolant level
> Park the vehicle on a level surface.
> Switch the ignition off.
> Open the hood > page 234.
> Check the coolant level in the coolant expan-
sion tank > page 235, fig. 166 using the outer
240
markings @) > fig. 168. The coolant level must
be between the markings (2) when the engine is
cold. When the engine is warm it can be slight-
ly above the upper marking.
> When you add coolant to the expansion tank,
please refer to > page 239, Cooling system.
Adding coolant
Requirement: there must be a residual amount of
coolant in the expansion tank >@).
If you must add coolant, use a mixture of water
and coolant additive. Mixing the coolant additive
with distilled water is recommended.
> Allow the engine to cool.
> Place a large, thick towel on the coolant expan-
sion tank cap.
> Push the release button @ > fig. 168 on the
cap and carefully turn it to the left until you
feel resistance > /\.
> Push the release button again and remove the
cap completely.
> Add coolant mixed in the correct ratio
= page 239 up to the MAX marking.
> Make sure that the fluid level remains stable.
Add more coolant if necessary.
> Turn the cap to the right to tighten it until you
feel resistance a second time.
Coolant loss usually indicates that there is a leak.
Immediately drive your vehicle to an authorized
Audi dealer or authorized Audi Service Facility
and have the cooling system inspected. If the
cooling system is not leaking, coolant loss can re-
sult from the coolant boiling due overheating
and then being forced out of the cooling system.

ZA\ WARNING
— The engine compartment in any vehicle can
be a dangerous area. Stop the engine and al-
low it to cool before working in the engine
compartment. Always follow the informa-
tion found in > page 233, General informa-
tion.
— Never open the hood if you can see or hear
steam or coolant escaping from the engine
compartment. This increases the risk of
burns. The cooling system is under pressure.
When you no longer see or hear steam or >