2020 AUDI Q7 service

4M1012721BA
Opening and closing


ZA\ WARNING
Follow the safety precautions > page 30.


Z\ WARNING
Applies to: vehicles with power closing
—To reduce the risk of injury, make sure that
the
area where the door is closing is clear
during the closing process.
— The closing process can be stopped at any
time by pulling on the outer or inner door
handle.

@) Note
The following applies when locking the vehi-
cle:
— If the vehicle key that was last used is de-
tected inside the passenger compartment,
then the vehicle cannot be locked from the
outside using the sensor. Take the vehicle
key with you and lock the vehicle again. Oth-
erwise, the vehicle will not be protected
against unauthorized access.
— If you try to lock the vehicle using the but-
ton on the vehicle key while the front pas-
senger's or rear door is open, and you acci-
dentally place the vehicle key inside the pas-
senger compartment and close the door,
the vehicle will lock at first. But if the key-
less system detects a vehicle key inside the
vehicle after it locks, then the vehicle will
unlock again. The turn signals will flash sev-
eral times to indicate this. If you do not
open the vehicle to remove the vehicle key
within a brief period, then the vehicle will
lock automatically. This prevents the vehicle
from being left unlocked for long periods of
time. The vehicle key will then be locked in-
side the vehicle.
— If the luggage compartment lid closes and
the system detects that the last vehicle key
that was used is inside the luggage com-
partment, then the luggage compartment
lid will open again. The turn signals will
flash several times to indicate this. The
doors will lock. Always take the vehicle key
with you, or unauthorized persons may be
able to enter the vehicle.
@) Tips
— Do not leave valuables unattended in the ve-
hicle. A locked vehicle is not a safe!
—The LED in the driver's door rail blinks when
you lock the vehicle. If the LED turns on for
approximately 30 seconds after locking,
there is a malfunction in the central locking
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi
Service Facility.
Setting the central locking system
You can adjust the central locking system to your
preferences. The settings depend on the vehicle
equipment.
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Central locking.
Door unlocking
—If you select All, all doors and the luggage
compartment lid will be unlocked when unlock-
ing the vehicle.
— If you select Driver's door, only the driver's
door will be unlocked. To unlock all doors and
the luggage compartment lid, press the & but-
ton on the vehicle key twice. In vehicles with a
convenience key”, only the driver's door will un-
lock when you pull the driver's door handle. If
you pull another door handle, the entire vehicle
will be unlocked.
The entire vehicle will always be locked when you
press the f button.
Long press to open windows
You can select if all windows and the panoramic
glass roof* should open using the vehicle key
= page 41, Convenience opening and closing. If
you press and hold the ff button on the vehicle
key, all of the windows and the panoramic glass
roof* will close.
Disable rear lid handle
You can select if the luggage compartment lid
can open with the handle. If you activate this
function, the luggage compartment lid can only
be opened with the 4s button on the vehicle key >
31

Opening and closing

or in the driver's door. In vehicles with a conven-
ience key*, you can still open the luggage com-
partment lid using the handle if an authorized
convenience key is detected > page 36.
Fold mirrors
You can select if the exterior mirrors automatical-
ly fold in when locking.
Tone when locking)
You can select if an audio signal sounds when
locking the vehicle.
Open with convenience key
Applies to: vehicles with convenience key
You can deactivate the feature for unlocking us-
ing
the sensor. The function for locking via the
sensor will still be enabled > page 35.
@ Tips
The settings are automatically stored and as-
signed to the active personal profile.
Central locking s


Fig. 21 Driver's door: central locking switch
> To lock or unlock the vehicle, press the @ or B
button > /\.
When locking the vehicle with the central locking
switch, the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, for example, to reduce the risk of un-
authorized entry while stopped at a light.

D This function is not available in all countries.
32
— The LED in the central locking switch turns on
when all doors are closed and locked.
— You can open the doors individually from the in-
side by pulling the door handle one time. To
open the rear doors individually, you must pull
the door handle twice.
— In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.


ZX WARNING
— Follow the safety precautions > page 30.
— The central locking button works when the
ignition is switched off.
— The central locking switch is inoperative
when the vehicle is locked from the outside.
Messages
3} Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual

There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
2B Central locking: malfunction! See owner's
manual
There is a central locking malfunction. If the
doors cannot lock, you can emergency lock the
doors > page 33. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately to have the malfunction corrected.
B Door lock: opening while driving is only pos-
sible with the emergency release. See owner's
manual
It is not possible to power unlock the doors at
speeds above approximately 9 mph (15 km/h). If
you must open doors at higher speeds in cases of
emergency, you can manually unlock the door by
forcefully pulling the door handle beyond its no-
ticeable resistance two times. Then press the
door handle back into its original position, if nec-
essary.

Opening and closing

Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the & button on the vehicle key a second
time within two seconds. Or
» Applies to: vehicles with convenience key:
Touch the sensor on the door handle a second
time within two seconds. Or
> Turn the mechanical key in the door lock to the
close position a second time within 2 seconds.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

ZA\ WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.
@) Tips
The interior/towing protection monitor only
functions correctly when the windows and the
panorama glass roof* are closed.


Keys
VET 4

RAZ-0621





Fig. 24 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
34
@ Mechanical key and release button for
mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Lock or unlock the glove compartment.
— Manually unlock and lock the doors > page 33.
— Unlock the luggage compartment lid using the
emergency release > page 39.
© Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
=> page 180. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.

—To trigger the alarm, press the [PANIC but-
ton @ © fig. 24.
—To turn the alarm off, press the red [PANIC] but-
ton again.



Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.

4M1012721BA
Opening and closing

Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

Z\ WARNING

Follow the safety precautions > page 30.

@) Note
Protect the key against high temperatures
and direct sunlight.
@ For the sake of the environment
‘© Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@ Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.
— Applies to MMI: You can view the number of
keys programmed to the vehicle by selecting
on the home screen: VEHICLE > Settings &
Service > Vehicle information.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.
Unlocking and locking the vehicle

[RAZ-0025)
SS wy

Fig. 25 Door handle: sensor for locking
You can unlock and lock your vehicle using either
the buttons on the vehicle key or using the sen-
sors* in the door handles. The settings in the
MMI specify which doors will unlock > page 31.
Unlocking or locking using the vehicle key
buttons
> To unlock the vehicle, press the @ button
=> page 34, fig. 24.
> To lock the vehicle, press the fj button once.
Unlocking or locking using the sensors
Applies to: vehicles with convenience key
> To unlock a door or the luggage compartment
lid, grasp the door handle or luggage compart-
ment lid handle.
> To lock the vehicle, close the doors and touch
the outer sensor on the door handle once
=> fig. 25. Do not grasp the door handle while
locking the vehicle, or else the vehicle will not
lock. The door cannot be opened for a brief pe-
riod directly after locking it. This way you have
the opportunity to check if the doors locked
correctly.

ZX WARNING

Follow the safety precautions > page 30.

@) Tips
— Only use the vehicle key when you can see
the vehicle.
— The vehicle can only be locked when the "P”
selector lever position is engaged.
35

Opening and closing


ZX WARNING
If you have folded the backrests into the up-
right position, always check if the lock is cor-
rectly engaged by pulling forward on the
backrest.

There is a malfunction in the child safety lock.
Press the # button again.
If the message stays on, drive immediately to an
authorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.

Child safety lock
The child safety lock prevents the rear doors
from being opened from the inside and the rear
power windows from being operated.

RAZ-0352


Fig. 31 Driver's door: controls
> To activate or deactivate the child safety lock
(rear power windows and interior door handle)
for the rear doors, press the left and/or right #
button in the driver's door > fig. 31. The indica-
tor light in the button turns on/blinks.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.
» Applies to: vehicles with controls for the cli-
mate control system in the rear and MMI: To al-
so restrict the operation of the climate control
system in the rear, select on the home screen:
SETTINGS > Display & brightness > Operation
in rear
When the child safety lock is switched on, the
following functions are disabled:
—The rear inner door handles
— The rear power windows
— The control panel* for the climate control sys-
tem in the rear
Message in the instrument cluster display
@/8 Child safety lock: malfunction! Please
contact Service
40
ZX WARNING
— Follow the safety precautions > page 30.
—A malfunction in the child safety lock could
allow
the rear doors to be opened from the
inside, which increases the risk of an acci-
dent.

Power windows
Opening and closing the windows

RAZ-0723



Fig. 32 Driver's door: power window switch
Power window switches:
©® Left front door
@ Right front door
@® Left rear door
@® Right rear door
Opening and closing the windows
The driver can control all power windows. All
power window switches are equipped with a two-
stage function:
> To open or close the window completely, press
the switch down or pull the switch up briefly to
the second level. The operation will stop if the
switch is pressed or pulled again.
> To select a position in between opened and
closed, press or pull the switch to the first level
until
the desired window position is reached. >

Opening and closing

> Closing the tilted roof: pull the A> switch
downward briefly to the second level.
> Opening the roof: slide the 2S switch back
briefly twice in a row to the second level @).
> Closing the roof: push the > switch forward
briefly to the second level.
> Opening or closing partially: slide the A>
switch to the first level and hold it there until
the roof reaches the desired position.
Quick opening
You can also open the roof and roof sunshade in
one movement.
> Push the 2S switch back briefly to the second
level @) twice in a row.
Roof emergency closing
If an object is detected when closing, the roof
will open again automatically. In this case, you
can then close it with the power emergency clos-
ing function.
> Within five seconds after the sunroof opens au-
tomatically, pull the applicable button until the
roof is closed.

ZA WARNING
To reduce the risk of injury, always pay atten-
tion when closing the roof. Always switch the
ignition off and take the key with you when
leaving the vehicle.

@) Note
Always close the roof when you leave the vehi-
cle and when there is precipitation to reduce
the risk of damage to the interior equipment,
particularly the electronic equipment.
@) Tips
— After switching off the ignition, the roof and
sunshades can still be operated for several
minutes as long as neither of the front
doors are opened.
—It is not possible to open the roof when
temperatures are too low.

1) The possible number of hand-held transmitters depends
on the equipment.
42
Garage door opener
Applies to: vehicles with garage door opener
With the garage door opener, you can activate
systems such as the garage doors, security sys-
tems or house lights from inside your vehicle.
These functions are operated in the MMI. Multi-
ple receivers can be programmed, which can con-
trol the functions of up to eight!) hand-held
transmitters.

Z\ WARNING
— When operating or programming the garage
door opener, make sure that no people or
objects are in the area immediately sur-
rounding the equipment. People can be in-
jured or property can be damaged if struck
when closing.
— Do not allow yourself to be distracted from
traffic by the viewing and operating the dis-


plays.

@ Tips
— If you sell your vehicle, remove the key user
= page 29 and reset all settings to the fac-
tory settings > page 226.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.
G) Tips
Before you program your system to the ga-
rage door opener, first check the compatibili-
ty:
— Ask an authorized Audi dealer or authorized
Audi Service Facility or check at www.
homelink.com. You can also find more infor-
mation about HomeLink there.
— You can display information about Home-
Link (compatibility level/status/country
code/HomeLink generation) in the MMI: >

4M1012721BA
Opening and closing

— Select on the home screen: VEHICLE > Set-
tings & Service > Garage door opener > @.
Applies to: vehicles with garage door opener
Requirements: the remote control transmitter
must be programmed & page 43, the vehicle
must be within range of the system, and the igni-
tion must be switched on.
There are multiple options to open or close the
system (such as the garage door).
> If you have only programmed one remote con-
trol transmitter, press the 2 button on the
lower display. Or
> If you have programmed multiple remote con-
trol transmitters, press the ra button on the
lower display and then press the respective sys-
tem button. Or
> If you have configured the programmable
steering wheel button*, press the K button
=> page 27 and then press the respective button
for the system. Or
> Applies to: vehicles with location pairing: If you
have programmed Location pairing, press the
button for this in the upper display (notification
center > page 20). As you approach the system,
the button is displayed on the MMI.
If transmission was successful, the message:
Send to: XXX will appear.
Applies to: vehicles with garage door opener
You can program both fixed code and rolling code
systems in the MMI using the procedure that is
described.
Requirement: the ignition must be switched on.
Programming the system
Applies to: MMI
Requirement: the hand transmitter must be
present and the vehicle must be within range of
the system (such as the garage door) that you
would like to program.

) Only applies to rolling code systems
> If you are programming the garage door opener
for the first time, press the rd button on the
lower display. Follow the instructions in the
MMI. Or
> If you would like to program other systems, se-
lect on the home screen: VEHICLE > Settings &
Service > Garage door opener. Select the de-
sired button: @). Follow the instructions in the
MMI.
> If you would like to reprogram systems that are
already programmed, select on the home
screen: VEHICLE > Settings & Service > Garage
door opener. Press the Z button and select 7
for the system to be reprogrammed. Select:
Program. Follow the instructions in the MMI.
With some systems, the garage door opener will
be immediately available after programming.
With other systems, the garage door opener
must also be synchronized.
Synchronizing!)
Requirement: the hand transmitter must already
be programmed and the vehicle must be within
range of the system (such as the garage door).
If the system synchronization is performed di-
rectly after the programming procedure, follow
the instructions on the MMI.
If you would like to sync at a later time:
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the button for the system that you would
like to synchronize.
> Follow the instructions in the MMI.
GPS pairing
Applies to: vehicles with GPS pairing
For easier operation, you can program your sys-
tem's location.
Requirements: the respective hand transmitter
must be programmed > page 43 and the vehicle
must be located in front of the system.
43
>

Opening and closing

» Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> Press the 7 button for the system your vehicle
is facing.
> Select: Location pairing.
> Follow the instructions in the MMI.
Only a maximum of three systems can be dis-
played in the notification center > page 20. If
you would like to have all systems displayed,
press aa.
Renaming programmed systems
You can rename the programmed systems indi-
vidually.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> Press the # button for the system that you
would like to rename.
» Select: Rename.
> Follow the instructions in the MMI.
Deleting programmed systems
The programmed systems can be deleted individ-
ually or all at once.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> To delete an individual system, press the L]
button for the desired system. If the checkmark
VY is set, select: Delete.
> To delete all systems, select: All > Delete.
@ Tips
— Make sure the batteries in the hand trans-
mitter are charged before starting the pro-
gramming process.
— The programming process may take up to
30 seconds. It may be necessary for the
hand transmitter to be pressed again in the
meantime.
— The garage door opener may need to be
synchronized with the system after pro-
44
gramming. Follow the manufacturer's in-
structions for doing this.
G) Tips
In some cases, the system may need to be
programmed in a different mode (“D mode”).
— Switch the ignition on.
— Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage
door opener.
— Press and hold the desired button G).
— Select Yes, in D mode and follow the in-
structions on the MMI.