2020 AUDI Q7 service

Driving dynamic

or on steep ramps, which could damage your
vehicle.
WEEE Tel
B Air suspension: malfunction! You may con-
tinue driving slowly at max. XX mph (km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. Do not
drive faster than the speed given in the message.
B Air suspension: malfunction! You can contin-
ue driving. Speed limited to max. XX mph
(km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. The
maximum speed has been limited.
B Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Stop the vehicle safely. Avoid turning the steer-
ing wheel, because the vehicle ground clearance
may be so low that turning the steering wheel
could result in damage to the wheels and wheel
housings.
1 ¢ | Suspension: malfunction! You can continue
driving
There is a malfunction. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
B Air suspension: vehicle too low. Limited
ground clearance
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
|<] Air suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
110
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Audi drive select: automatic suspension low-
ering. See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 28.
Audi drive select: automatic suspension Lift.
See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 28.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
All-wheel steering
Applies to: vehicles with all-wheel steering
Additional steering ability at the rear axle im-
proves the driving dynamic and stability. At low
speeds, the rear wheels are steered in the oppo-
site direction from the front wheels to reduce the
turning radius. At high speeds, steering the rear
wheels in the same direction as the front wheels
improves the vehicle response and driving stabili-
ty.
a Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Do not continue driv-
ing. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
a Steering: malfunction! Please stop vehicle.
Pay attention to distance at side
The rear axle steering may have failed. More
space on the road may be needed at the side of >

4M1012721BA
Driving dynamic

the vehicle, and the turning radius may be much
larger. Slow down immediately, and stop your ve-
hicle as soon as possible in a safe location with
enough space at the sides of the vehicle. Do not
continue driving. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
2 —<| Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Do not tow
your vehicle because it cannot be steered. See an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
& Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the engine. Do not continue driving
if it does.
& Steering: malfunction! Adapt driving style.
Larger turning radius
The rear axle steering may have failed. The vehi-
cle will have a larger turning radius, and the sta-
bility when driving around curves will be compa-
rable to a vehicle without rear axle steering. Drive
carefully to an authorized Audi dealer or author-
ized Audi Service Facility to have the malfunction
corrected.
|e —o| Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.

Z\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.

@) Tips
—If there is a malfunction, the steering wheel
may be crooked when driving straight.
—Ifthe a or a indicator light only stays on
for a short time, you may continue driving.
All wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving through curves
=> page 112.
The all-wheel drive system is designed for high
engine power. Your vehicle is exceptionally pow-
erful and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre-
cautions > A\.

Z\ WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive
vehicles, the engine RPM does not increase
suddenly when the vehicle begins hydro-
planing. Adapt your speed to the road condi-
tions to reduce the risk of an accident.
Sport differential
Applies to: vehicles with sport differential

The sport differential distributes the drive power
to the rear axle based on the situation. The goal
is a high level of agility and ability to accelerate
111

Driving dynamic

on curves. The vehicle is very responsive to steer-
ing. The settings depend on the selected Audi
drive select* mode.
Messages
+3] Sport differential: malfunction! Please con-
tact Service
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
3] Sport differential: temperature too high.
Please adapt driving style
The transmission temperature has increased sig-
nificantly due to the sporty driving manner. Drive
in a less sporty manner until the temperature re-
turns to the normal range and the indicator light
switches of.

ZA WARNING
Contact an authorized Audi dealer or author-
ized Audi Service Facility if the sport differen-
tial is faulty or malfunctioning. The repair
must be performed by trained personnel us-
ing
the correct oil in order to ensure safety.

Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such oversteering and understeering of
the vehicle, the drive wheels spinning, or the risk
of the vehicle tipping. The brakes are applied or
the engine torque is reduced in order to stabilize
the vehicle.
If the B indicator light blinks while driving, the
ESC is actively regulating.
If the B indicator light turns on, the system has
switched the ESC off. In this case, you can switch
the ignition off and then on to switch the ESC on
again. The indicator light turns off when the sys-
tem is fully functional.
112
If the B indicator light turns on, ESC was limit-
ed or switched off manually > page 113.
The following systems are integrated in the ESC:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
A pulsing in the brake pedal indicates that the
system is acting to stabilize the vehicle.
Brake assist
The brake assist system can decrease braking dis-
tance. It increases braking power when the driver
presses the brake pedal quickly in emergency sit-
uations. You must press and hold the brake pedal
until the dangerous situation is over. Depending
on the activated driver assistance systems, the
brake assist system may react with increased sen-
sitivity.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the wheels begin
spinning and adapts the power to the road condi-
tions. This will increase the driving stability.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.
Power steering
The ESC can also support vehicle stability
through steering.
Selective wheel torque control
Selective wheel torque control is used when driv-
ing on curves. Braking is targeted toward the
wheels on the inside of the curve as needed. This
allows more precise driving in curves.

Driving dynamic


be limited. The driving wheels could spin
and the vehicle could swerve, especially on
slick or slippery road surfaces. When there is
a heavy vehicle load and sudden driving ma-
neuvers, it may not be possible to prevent
the vehicle from tipping under certain cir-
cumstances, which increases the risk of an
accident.
— Because of the increased risk of an accident,
only drive with the ESC switched off or Limit-
ed when it is necessary. Reactivate the ESC
as soon as possible.
G) Tips
— If the ESC is limited, switched off, or mal-
functioning, systems with an automatic
braking intervention function may not be
fully available.
— If malfunctions occur in other systems or
certain driver assist systems are active, the
ESC must be switched on by the system. The
ESC
may switch on automatically and can-
not be operated with the button.
EAS / EA © stabilization control (ESC/
ABS): malfunction! See owner's manual

There is a malfunction in the ABS or EDL. This al-
so causes the ESC to malfunction. The brakes still
function with their normal power, but ABS is not
active.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
114

Trailer towing

correctly will help to achieve this weight. Having
the tongue weight too low affects the vehicle's
handling.
You can determine the tongue weight using a
tongue weight scale, a bathroom scale, or a pub-
lic weigh station, for example.
The permitted tongue weight of your vehicle can
be found in the vehicle documentation or in
=> page 298.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects in the vehicle luggage compart-
ment, if possible. The vehicle should always
carry the heaviest possible load and the trailer
should have the lightest possible load.
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 256. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The tire pressure must be increased an additional
3 PSI (0.2 bar) for towing loads over 6,600 lbs
(3,000 kg).
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
116
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
The turn signals are activated in trailer mode if
the & indicator light blinks. If a turn signal on
the trailer or on the vehicle fails while in trailer
mode, the indicator light will not blink twice as
fast to indicate this.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* comfort mode > page 108
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >,
=> page 109.
For vehicles with a factory-installed trailer hitch,
the air suspension trailer mode will automatically
switch on if you connect the trailer cable to the
socket.
For vehicles with a retrofitted trailer hitch, you
must switch on the air suspension trailer mode
manually.
Applies to MMI: select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch it off again when you are no longer towing
a trailer.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.

4M1012721BA
Trailer towing

If you must drive on roads that are in poor condi-
tion, you can raise the vehicle again after hitching
the trailer or after adjusting the tongue weight
=> page 109.
You can also increase ground clearance by select-
ing the Audi drive select* offroad or allroad
modes > page 108.
Vehicle levels below the values set in the comfort
level will no Longer be available, even if you are
lowering the vehicle manually.

IX WARNING
— Never turn off trailer mode while driving
when a trailer is hitched, because then the
restrictions for controlling the vehicle level
will be turned off.
— Driving with a trailer on unpaved roads when
the vehicle is raised may change the vehicle
handling. Adapt your speed.
— Note that the vehicle will lower automatical-
ly at certain speeds if you have lifted the ve-
hicle manually.
® Note
— Applies to: vehicles with air suspension: Se-
lect the Audi drive select* comfort mode.
Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
@ Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Having the vehicle inspected between the
inspection intervals is recommended if you
tow a trailer frequently.
— Avoid driving with a trailer during the vehi-
cle break-in period.
Pe MO le
Driving with a trailer requires extra caution.

Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.
Hill
When you start driving uphill or downhill, trailers
may tilt or sway sooner than when driving ona
level surface. If small swaying movements have
already occurred, you can stabilize the trailer by
firmly braking immediately. Never attempt to
“straighten out” the trailer by accelerating.
Downshift before driving on hills to utilize the en-
gine braking effect > A\.
Brakes
When using a trailer with overrun brakes, first
brake gently then quickly. This reduces the risk of
jerking while braking if the trailer wheels lock up.
Engine coolant temperature
Pay attention specifically to the coolant tempera-
ture display when there are high outside temper-
atures, and when driving on long inclines
=> page 13. Shift to a higher gear in a timely man-
ner.

Z\ WARNING
Constant braking causes the brakes to over-
heat and can substantially reduce braking per-
formance, increase braking distance, or cause
complete failure of the brake system.

117

4M1012721BA
Assist systems

Surrounding area Radar sensors
detection Depending on the vehicle equipment, the area
surrounding the entire vehicle may be detected
> fig. 98.
The wheel sensors on the rear corners of the vehi-
cle are positioned so that the adjacent lanes to
the left and right are detected on roads with a
normal lane width.


RAZ-0612


Ultrasonic sensors
Depending on vehicle equipment, various areas
may be displayed in the MMI using the ultrasonic
(1) sensors > fig. 98.
The range of the displays depends on the location
of the ultrasonic sensors:
@ Approximately 4 ft (1.20 m)
@® Approximately 3 ft (0.90 m)
@® Approximately 5.2 ft (1.60 m)
© Approximately 3 ft (0.90 m)
Cameras
Use the camera image on the display to assist you
only if it shows a good, clear picture. Keep in
mind that the image in the display is enlarged
and distorted. Under certain circumstances, ob-
jects may appear different and unclear on the dis-
play.



[RAZ-0212|

The rearview camera can only detect the area
marked in red > fig. 99. Only this area is dis-
played on the upper display > A\.

| A WARNING
Fig. 99 Diagram: coverage area of the rearview camera Sensors and cameras have spots in which the
surrounding area cannot be detected. Objects,
animals, and people may only be detected
with limitations may not be detected at all.
Always monitor the traffic and the vehicle's
surroundings directly and do not become dis-
tracted.
The assist systems analyze the data from various
sensors and cameras installed in the vehicle. Do
not use any assist systems if there is damage to
the vehicle in an area where sensors and cameras
are located or on the vehicle underbody, or if the
vehicle was involved in a collision. The functional-
ity of the sensors and cameras could be impaired, @) Note
or they could malfunction. Have an authorized :


Audi dealer or authorized Audi Service Facility ~ Obstacles may disappear from the measure-
check their function. ment range when approaching them, even if
they were already detected. >
119

4M1012721BA
Assist systems



ZA WARNING
Applies to: vehicles with laser scanner
— The surface of the laser scanner can become
hot during operation, which increases the
risk of burns.
— The laser scanner contains a class 1 laser in
accordance with IEC 60825-1:2014. When
used according to regulations, the laser is
not dangerous. Opening the laser module
and removing covers is not permitted. Doing
so could cause permanent injuries to the
eyes.
— Any repair work on the laser module must
be performed by an authorized Audi dealer
or authorized Audi Service Facility; other-
wise the vehicle's operating license may be
voided. Incorrect repairs may cause limited
functionality and eye damage.
Switching the systems
on and off



@) Tips
Applies to: vehicles with laser scanner
— The possible emissions are below the
threshold for class 1 lasers.
— Complies with 21 CFR 1040.10 and
1040.11 except for deviations pursuant to
Laser Notice No. 50, dated June 24, 2007.
@ Tips
— The locations of the sensors may differ
slightly depending on vehicle equipment.
— Some sensors are installed under vehicle
components and cannot be seen from the
outside.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.

Fig. 102 Center console: driver assistance systems button
Description
You can switch some assist systems on and off in
the MMI. Depending on the equipment, it may be
in the standard display or the profile selection.
> Press the & button, or
>» Applies to MMI: Select on the home screen: VE-
HICLE > Driver assistance.
Standard display
Applies to: vehicles with standard display
> To switch a system on or off, press CD for the
desired system.
> To show the brief description of a system, press
© for the desired system.
Profile selection
Applies to: vehicles with profile selection
> To select a profile, press the profile name on
the upper display or press the © button repeat-
edly until the profile is active.
> To list systems included in a profile, select EJ
on the upper display.
> To show the brief description of a system, se-
lect @ for the desired system.
> To switch individual systems on and off in the
Individual profile, select ¥ and @ for the de-
sired systems.
The following profiles can be selected:
— Maximum - All available systems are switched
on in this profile.
— Individual - You can switch the systems on and
off individually in this profile.
121