2020 AUDI Q7 heating

Driving

mode. If you turn the engine off, you will not be
able to select any other gears after restarting the
engine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
fi Selector lever: malfunction! You can contin-
ue driving. Please contact Service
There is a system malfunction in the selector lev-
er. Drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
| Selector lever: malfunction! Gear change on-
ly possible if using both shift paddles.
There is a system malfunction in the selector lev-
er. You can continue driving with restricted func-
tion. The selector lever is not working. Gears can
only be selected by tapping both shift paddles at
the same time when the vehicle is stationary. The
“P” gear is automatically engaged when you turn
off the engine. Drive to an authorized Audi dealer
or authorized Audi Service Facility immediately to
have the malfunction corrected.
fs} P button: malfunction! Auto P when engine
off. Please contact Service
There is a malfunction in the "P" button on the
selector lever. The “P” gear is automatically en-
gaged when you turn off the engine. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
fs} Danger of rolling away! P not possible.
Please apply parking brake
The parking lock was released using the emer-
gency release > page 98 or can no longer be en-
gaged. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
Move selector lever to automatic position
The transmission has switched out of tiptronic
mode. Switch back to automatic mode with the
selector lever > page 98.
100
Drive system
A new vehicle must be broken in within the first
1,000 miles (1,500 km) so that all moving parts
work smoothly together, which helps to increase
the service life of the engine and other drive com-
ponents.
Do not drive higher than two-thirds of the maxi-
mum permitted engine RPM during the first 600
miles (1,000 km) and do not use full accelera-
tion. The engine can be increased RPM gradually
during the next 300 miles (500 km).
(eT eee LL Maal Meas Ms LENS Alla)
Applies to: vehicles with a conventional drive system or a mild
hybrid drive system
Vehicles with a conventional or mild hybrid drive
system are powered by a combustion engine. It
uses fuel to recover energy.
Vehicles with a mild hybrid drive system have ad-
ditional battery technology.
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driving
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the engine, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not drive with winter tires during the summ-
er.

Driving dynamic

on curves. The vehicle is very responsive to steer-
ing. The settings depend on the selected Audi
drive select* mode.
Messages
+3] Sport differential: malfunction! Please con-
tact Service
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
3] Sport differential: temperature too high.
Please adapt driving style
The transmission temperature has increased sig-
nificantly due to the sporty driving manner. Drive
in a less sporty manner until the temperature re-
turns to the normal range and the indicator light
switches of.

ZA WARNING
Contact an authorized Audi dealer or author-
ized Audi Service Facility if the sport differen-
tial is faulty or malfunctioning. The repair
must be performed by trained personnel us-
ing
the correct oil in order to ensure safety.

Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such oversteering and understeering of
the vehicle, the drive wheels spinning, or the risk
of the vehicle tipping. The brakes are applied or
the engine torque is reduced in order to stabilize
the vehicle.
If the B indicator light blinks while driving, the
ESC is actively regulating.
If the B indicator light turns on, the system has
switched the ESC off. In this case, you can switch
the ignition off and then on to switch the ESC on
again. The indicator light turns off when the sys-
tem is fully functional.
112
If the B indicator light turns on, ESC was limit-
ed or switched off manually > page 113.
The following systems are integrated in the ESC:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
A pulsing in the brake pedal indicates that the
system is acting to stabilize the vehicle.
Brake assist
The brake assist system can decrease braking dis-
tance. It increases braking power when the driver
presses the brake pedal quickly in emergency sit-
uations. You must press and hold the brake pedal
until the dangerous situation is over. Depending
on the activated driver assistance systems, the
brake assist system may react with increased sen-
sitivity.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the wheels begin
spinning and adapts the power to the road condi-
tions. This will increase the driving stability.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.
Power steering
The ESC can also support vehicle stability
through steering.
Selective wheel torque control
Selective wheel torque control is used when driv-
ing on curves. Braking is targeted toward the
wheels on the inside of the curve as needed. This
allows more precise driving in curves.

Driver assistance

Driver assistance
Cruise control system
Applies to: vehicles with cruise control system
The cruise control system assists the driver in
maintaining a constant speed above approxi-
mately 15 mph (20 km/h). The system maintains
the desired speed by braking and accelerating.

ZA WARNING
— Always pay attention to the traffic around
your vehicle when the cruise control system
is in operation. As the driver, you are always
responsible for controlling your vehicle
speed and the distance between your vehicle
and
other vehicles.
— For safety reasons, cruise control should not
be used in the city, in stop-and-go traffic, on
winding roads, and when road conditions are
poor (such as ice, fog, gravel, heavy rain,
and conditions that could lead to hydroplan-
ing), because this increases the risk of an ac-
cident.
— Switch the cruise control off temporarily
when driving in turning lanes, highway exits,
or in construction zones.
—To reduce the risk of an accident, you should
only resume the stored speed if it is suitable
for the current traffic conditions.

C) Note
Before driving downhill a long distance ona
steep hill, decrease your speed and select a
lower gear. This makes use of the engine brak-
ing effect and reduces the load placed on the
brakes.
G) Tips
The brake lights turn on when the brakes are
applied automatically.
130
Switching the system on
Applies to: vehicles with cruise control system


BFV-0220



Fig. 106 Lever: switching on the cruise control system
Requirement: the ignition must be switched on.
> To switch the system on, pull the lever toward
you to position @.
The Ga or 8) indicator light and the corre-
sponding message will appear in the instrument
cluster.

A WARNING
If the brakes are malfunctioning (for example,
overheating) while the cruise control system
is switched on, the regulating functions may
shut off automatically.


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speed
Applies to: vehicles with cruise control system
When the vehicle is stationary, you can preselect
the cruise control speed or activate the speed
while driving.
Requirement: the system must be switched on.
> To preselect a cruise control speed when the ve-
hicle is stationary, tap the lever toward @)/G)
=> page 130, fig. 106.
> To activate the cruise control speed, pull the
lever
toward position @ while driving.
> To set the current driving speed as the cruise
control speed, press the button @) on the lever.
The active cruise control speed is indicated with
the ICRUISE| or El indicator light in the instrument
cluster.

4M1012721BA
Driver assistance

An additional indicator appears in the head-up
display*.
Changing the cruise control speed
Applies to: vehicles with cruise control system
> To increase or decrease the cruise control speed
in small increments, tap the lever up to the
first level toward @)/G) > page 130, fig. 106.
> To increase or decrease the cruise control speed
in larger increments, tap the lever up to the
second level toward )/C).
> To increase or decrease the cruise control speed
continuously, tap and hold the lever at the first
or second level toward @)/C).
Overriding or deactivating the cruise
control speed
Applies to: vehicles with cruise control system
You can override or deactivate the cruise control
system. When you deactivate the system, your
cruise control speed will be stored and you can
resume that speed.
Requirement: the system must be switched on
and activated.
Overriding
> To temporarily override the cruise control
speed, press the accelerator pedal.
> Once you release the accelerator pedal, the sys-
tem will adjust back to the stored cruise control
speed.
If you override the cruise control system for a
long period of time, the cruise control system
will be deactivated. The Gg or [9] indicator
light will be displayed and the cruise control
speed will be saved.
Deactivating
> To deactivate the cruise control speed, press
the lever toward (2) (not locked into place)
=> page 130, fig. 106, or
> Press the brake pedal.

ZX WARNING
Resting your foot on the accelerator pedal
could override the cruise control. This will pre-
vent braking interventions by the system.
Seem Lela
Applies to: vehicles with cruise control system

When you switch the system off completely, the
cruise control speed will be deleted.
Requirement: the system must be switched on.
> To switch the system off, press the lever toward
@ (locked into place) > page 130, fig. 106, or:
> Switch the ignition off.
Applies to: vehicles with cruise control system
Gs / §) Speed control system: currently un-
available. See owner's manual
If the indicator light turns on and this message
appears, the cruise control system has been deac-
tivated. There is a temporary malfunction, for ex-
ample the brakes are overheating. Switch the
cruise control system on again later.
Efficiency assist
Applies to: vehicles with efficiency assist
Efficiency assist can assist the driver with predic-
tive information in order to reduce fuel consump-
tion. Depending on vehicle equipment, the sys-
tem may access data from the navigation system,
the camera behind the windshield, and the radar
sensors.
Adjusting the efficiency assist
You can adjust efficiency assist functions individ-
ually. The settings depend on the vehicle equip-
ment.
— Predictive messages > page 132.
— Predictive control > page 133.
131

Checking and Filling

— Do not overfill the fuel tank, or fuel could
leak out when the vehicle is warming up.
— Fuel should never enter the sewer system or
come into contact with the ground.

The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.
Fuel filler door emergency release
Applies to: vehicles with manual fuel filler door release
If the central locking system malfunctions, the
fuel filler door can be unlocked manually.

release
The emergency release mechanism is located be-
hind the right light cover in the luggage compart-
ment.
> Remove the screwdriver from the vehicle tool
kit > page 273.
> Use the screwdriver to remove the light cover
> fig. 162.
232
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 163 >@.
> Press on the left side of the fuel filler door to
open it > page 230, fig. 160.
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Emissions control
system
General information


The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Follow the safety precautions > page 232, Gener-
al information.


The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.

Checking and Filling

@) Note
— Before winter weather begins, have an au-
thorized Audi dealer or authorized Audi
Service Facility check if the coolant additive
in your vehicle matches the percentage ap-
propriate for the climate. This is especially
important when driving in colder climates.
— If the appropriate coolant additive is not
available in an emergency, do not add any
other additive. You could damage the en-
gine. If this happens, only use water and re-
store the correct mixture ratio with the
specified coolant additive as soon as possi-
ble.
— Only refill with new coolant.
— Radiator sealant must not be mixed with
the coolant.
— Due to the risk of engine damage, the cool-
ing system should only be refilled by an au-
thorized Audi dealer or authorized Audi
Service Facility. An authorized Audi dealer or
authorized Audi Service Facility can also pro-
vide you with important information about
the recommended coolant additive.
Checking coolant

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MIN

Fig. 168 Engine compartment - Coolant expansion tank:
@ cover with release button; @ markings
Follow the safety precautions > page 233, Gener-
al information.
Checking the coolant level
> Park the vehicle on a level surface.
> Switch the ignition off.
> Open the hood > page 234.
> Check the coolant level in the coolant expan-
sion tank > page 235, fig. 166 using the outer
240
markings @) > fig. 168. The coolant level must
be between the markings (2) when the engine is
cold. When the engine is warm it can be slight-
ly above the upper marking.
> When you add coolant to the expansion tank,
please refer to > page 239, Cooling system.
Adding coolant
Requirement: there must be a residual amount of
coolant in the expansion tank >@).
If you must add coolant, use a mixture of water
and coolant additive. Mixing the coolant additive
with distilled water is recommended.
> Allow the engine to cool.
> Place a large, thick towel on the coolant expan-
sion tank cap.
> Push the release button @ > fig. 168 on the
cap and carefully turn it to the left until you
feel resistance > /\.
> Push the release button again and remove the
cap completely.
> Add coolant mixed in the correct ratio
= page 239 up to the MAX marking.
> Make sure that the fluid level remains stable.
Add more coolant if necessary.
> Turn the cap to the right to tighten it until you
feel resistance a second time.
Coolant loss usually indicates that there is a leak.
Immediately drive your vehicle to an authorized
Audi dealer or authorized Audi Service Facility
and have the cooling system inspected. If the
cooling system is not leaking, coolant loss can re-
sult from the coolant boiling due overheating
and then being forced out of the cooling system.

ZA\ WARNING
— The engine compartment in any vehicle can
be a dangerous area. Stop the engine and al-
low it to cool before working in the engine
compartment. Always follow the informa-
tion found in > page 233, General informa-
tion.
— Never open the hood if you can see or hear
steam or coolant escaping from the engine
compartment. This increases the risk of
burns. The cooling system is under pressure.
When you no longer see or hear steam or >

4M1012721BA
Checking and Filling


ZA\ WARNING
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 244.

ZA\ WARNING
California Proposition 65 Warning:
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.


@) Note
— If the vehicle will be parked for long periods
of time, protect the battery against the cold
so that it will not be destroyed by “freezing”
= page 244, Charging the 12 Volt vehicle
battery.
— There are electrical components under the
cargo floor behind a trim panel that warm
up during operation. To reduce the risk of
the components overheating, do not store
objects such as blankets under the cargo
floor. If the components overheat, they will
switch off temporarily. This will be indicated
by a message that will be displayed in the
instrument cluster until the temperature re-
turns to normal.
12 Volt vehicle battery
Explanation of warnings:

Always wear eye protection.

wear protective gloves and eye protection.

Fire, sparks, open flame, and smoking are
forbidden.
Battery acid is highly corrosive. Always

A highly explosive mixture of gases can
A» form when charging batteries.

Always keep children away from battery
es) acid and the battery.

@/ | Always follow the instructions in the oper-


fQ | ating manual.

(@) For the sake of the environment
&® ¥ Lead-acid batteries must be disposed of
using methods that will not harm the environ-
ment. Do not dispose of them in household
trash. They contain harmful substances, such
as sulfuric acid and lead, and also recyclable
raw materials. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
Other battery types
Explanation of warnings:

Fire, sparks, open flame, and smoking are
& forbidden.
Always keep children away from battery
@®) acid and the battery.

@/ | Always follow the instructions in the oper-
fQ | ating manual.


Z\ WARNING
All work on the batteries must only be per-
formed by an authorized Audi dealer or au-
thorized Audi Service Facility.
— Gases that escape from these different bat-
tery types can be poisonous or flammable.
— The contents of these battery types can be
corrosive. If any battery contents come into
contact with the skin, flush the affected
area for at least 15 minutes with clean wa-
ter. Then wash the affected area with soap.
Have the affected area examined by a medi-
cal professional.
@) Note
Components must not be connected to the
battery terminals and wires on these battery
types because this increases the risk of dam-
age, for example due to overvoltage.

243

4M1012721BA
Care and cleaning

— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch off the
upper and lower display, select on the
MMI home screen: SETTINGS > Display &
brightness > MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
— If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
— Never treat artificial leather or Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remover, or simi-
lar products.
— Have a cleaning specialist remove stub-
born stains to reduce the risk of damage.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
271