4KE012721BE
Telephone
— Apple devices and MTP devices (such as
smartphones) are not recognized as USB
storage devices.
Mobile phone network settings
Applies to: vehicles with telephone
>» Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Switching the car phone or data module on
Applies to: vehicles with car phone/data module
See > page 183.
Instrument cluster
Telephone
Applies to: vehicles with multifunction steering wheel and
telephone
In the instrument cluster display, you can control
the MMI functions with the multifunction steer-
ing wheel. Operating > page 12 and > page 26.
Troubleshooting
Applies to: vehicles with telephone
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Requirement: the Telephone tab must be select-
ed in the instrument cluster.
> Press the [] button.
Possible options:
— Call list: Requirement: the call list must con-
tain a phone number.
— Favorites: Requirement: favorites must be stor-
ed in the MMI.
— Switch telephones: Requirement: two cell
phones must be connected to the MMI.
— Back to call: Requirement: there must be a call
in progress.
G) Tips
Depending on the selected function, it may be
necessary to use the MMI.
Problem Solution
Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 173, or
make sure you did not accidentally decline the PIN for establishing
a connection on your cell phone. If necessary, repeat the pairing
process > page 173.
After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Bluetooth.
Avoid using special characters in names.
Avoid using contact groups on your mobile phone.
Check for prompts on your mobile device when connecting via
Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.
Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.
185
