2020 AUDI E-TRON ECU

Emergency assistance

— When the parking lock is engaged, neither
the front nor rear axle may be lowered or
raised more than 10. The driveshafts or
tires could be seriously damaged.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed.
— The vehicle must not be tow started for
technical reasons.
@ Tips
— Switch Audi pre sense* off > page 158 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 281.

Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 282,
> page 283.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 47. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
282
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 96.
> Select the “N” selector lever position.
> Switch the ESC off to avoid error messages
=> page 105.
> Make sure the towing cable is always taut.

ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-
er or qualified repair facility.

Front towing loop



Fig. 176 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
» Remove the towing loop from the vehicle tool
kit > page 274.
> Press the cap inward with brief, strong pressure
=> fig. 176. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.

4KEO12721BE
Emergency assistance


If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.

Depending on the model, the shape of the cap
can vary.



Fig. 177 Rear bumper: installing the towing loop
Vehicles with a towing loop
On vehicles without a factory-installed trailer
hitch*, the towing loop threads are located on
the right rear side of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 274.
>» Press the cap inward with brief, strong pressure
> fig. 177. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.
Vehicles with a trailer hitch*
>» Attach the tow bar or the towing cable to the
trailer hitch.
Vehicles with a factory-installed trailer hitch* are
not equipped with towing loop threads at the
rear.
To reduce the risk of damaging the trailer
hitch*, only use suitable tow bars that are
compatible with it. If a tow bar is not availa-
ble, you can use a towing cable.
Depending on the model, the shape of the cap
can vary.

283

Data privacy

> To display additional information about the pri-
vacy settings and the associated symbols in the
status bar, press @ in the MMI.
Requirement: the ignition must be switched on.
Setting the maximum privacy settings
When the Activate privacy mode function is
switched on, the data connection is deactivated
or sending of data is restricted, but all safety-re-
lated, legal, or contractually required Audi con-
nect services remain activated. The majority of
the Audi connect services are deactivated.
When the function is switched off, the data con-
nection will be available in order to use Audi con-
nect services.
Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
@ Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
290
the MMI status bar indicates if the required
data connection is available > page 19.
— If the transmission of data is limited, it will
have the following effects on the exchange
of data for Audi connect services and emer-
gency calls, if equipped:
—The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
AUDI AG collects, uses, stores and shares your
personal information, such as contact data, vehi-
cle data, usage data, driving data and precise ge-
olocation, in order to provide you with the prod-
ucts and services you have purchased or request-
ed, and for a number of other purposes, for ex-
ample, to track quality issues, to performance
and safety, to meet our internal compliance or le-
gal requirements and to market to customers
and potential customers. For a more complete
list of the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped >

4KE012721BE
Accessories and technical changes

or write to:
Administrator NHTSA
1200 New Jersey Ave.,
S.E. West Building
Washington, DC
20590.
You can also obtain other infor-
mation about motor vehicle safe-
ty from http://www.safercar.gov.
Applicable to Canada
If you live in Canada and you be-
lieve that your vehicle has a de-
fect that could cause a crash, in-
jury or death, you should immedi-
ately inform Transport Canada,
Defect Investigations and Recalls.
You should also notify Audi Cana-
da.
Canadian customers who wish to
report a safety-related defect to
Transport Canada, Defect Investi-
gations and Recalls, may either
call Transport Canada toll-free at:
Tel.: 1-800-333-0510 or
Tel.: 1-819-994-3328 (Ottawa re-
gion and from other countries)
TTY for hearing impaired:
1-888-675-6863
or contact Transport Canada by
mail at:
Transport Canada
Motor Vehicle Safety Investiga-
tions Laboratory
80 Noel Street
Gatineau, QC
J8Z OA1
For additional road safety infor-
mation, please visit the Road
Safety website at:
English:
http://www.tc.gc.ca/eng/
motorvehiclesafety/menu.htm
French:
http://www.tc.gc.ca/fra/
securiteautomobile/menu.htm
Declaration of
compliance for telecom-
munications equipment
and electronic systems
The manufacturer is not liable for radio malfunc-
tions that are caused by unauthorized changes to
the equipment.
Equipment
The following equipment complies with FCC sec-
tion 15 and RSS-Gen:
— Adaptive cruise assist*
— Remote control key
— Cell phone package*
— Garage door opener (HomeLink)*
— Intersection assistant*
— Side assist*
— Exit warning*
— Rear cross traffic assist*
— Wi-Fi hotspot*
295

Index

Vehicle battery (12 Volt)............... 245
Winter operation (12 Volt vehicle battery) . 245
Battery (vehicle)
refer to High-voltage battery........... 107
Blinds
refer to Panoramic glass roof............ 41
BIOCK fOUtE soe 2 » nome © x eee x x tee e + SeeE 206
BIOWER's + sas < @ acne 2 5 SRR 7 8 ER TS HOR FS 83
Bluetooth
Audio player « saws s = sews so sees ss eee ae 223
Connecting acell phone............... 173
Deleting adevice................0000- 238
DEVICE OVERVIEW’: cues & = sqeays + 2 ease & 2 eee 237
Disconnecting a device................ 238
Displaying profiles.................00. 238
Searching foradevice................. 238
Selecting adevice « wii se sna ae www ses 238
Specifying a favorite................0. 238
Boost fUmCtion wisn: 0 « sownine a » examen © 0 ageiore ¥ 0 6 91
Brake fluid
Checking the brake fluid level........... 243
Brakes... 2... eee eee eee 94
Brake fluid: « « seas s ¢ wows se eews oo eee 243
Emergency braking function............. 97
Le (0) 98
New brake pads..............2.-0 ee eee 95
Break-in security feature. ............0 eee 32
Breaking in
New brake pads..........--..----e eee 95
INCWAINESY: 2 owners « s wows ov ised @ ener oo 255
Browser
refer to Mediacenter...............04. 227
Bulb:ireplacementiin:. + ¢ csicoa vo ecneana so eosuene oo 287
Business. addressis ¢ vss so mean a 3 man x oo 206
Cc
California Proposition 65 Warning........ 240
Battery specific........... cee eee eee ee 245
CAlLlist,. sacsnis x 2 ommnes + cree & o mean = ema 177
CaMENASiics: 2 eee sv omenE © oso © 8 eNO a 128
Locations ......... ee eee eee eee eee 129
Capacities
Washer fluid reservoir................. 298
Cargo floor. .... 0... eee eee eee eee 80
Cargo mat...... 0... eee eee 80
CArQOMets, « 6 wses oo ieee © casino even & amon 79
300
Car KO Yicniie 2 wesevae 2 weaves oo ease © aseuee © ¥ emeee 33
Car phone
Serial number (IMEI) .................. 184
SWItCHING Off sazc s aes co eee se Gees BS 183
Carwash... . cece eee eee eee eee 268
Cell phone
refer to Telephone...........-..-++-5- 173
Cell phone compartment
refer to Audi phone box............... 175
Central
lockingiss « 22s x + eyes +e eee se ee 29
INUEOHLOGK Ss « cccries « arexsuowe « iranawe a 8 ese te & omaus 29
Convenience key.........--.00 eee eee 34
Convenience opening and closing......... 40
Luggage compartment lid............... 36
Mechanically unlocking and locking....... 32
MBSSAGES « sexs ¢ » meme 5 eae v ¥ eS < Be 31
Remote control: keysis & 6 ssues se smn 6 6 aero 34
Setting... 20... cece eee eee 30
Vehicle key seas = = seme = ¢ wees to eee ty ee 34
Central locking switch...............200. 31
Certification......................000. 295
Changing light bulbs................... 287
Charging
refer to Power sourceS.........--..00-0- 75
Charging clip
refer to Wall mount clip.............0 122
Charging display cewe s x ems 5 s mes xo ca F 113
Charging the battery (mobile devices). 175, 225
Charging time.................00. 000 109
Child safety lock
Climate control system controls inthe rear. 39
POWEP WIND OWSimcica & 2 since wo coausis vo dasa os 39
Rear doors... ..... eee cee eee 39
Child safety seats..... 0.0.0... ee eee eee 69
Securing to the top tether anchor........ 73
Securing with a safety belt.............. 72
Securing with LATCH). « «cess 6 scwcene @ 0 vesvene 71
CleANIING « sesuass x & smeres wo scucens & seawers ¥ w were 268
Cleaning Alcantara......... cece eee eee 271
Cleaning artificial leather............0.. 271,
Cleaning carbon components........ 270; 271
Cleaning controls...................0-. 271
Cleaning decorative parts/trim........... 270
Cleaning plastic parts.................. 270
Cleaning textiles.................0000. 271
Climate control system .............0 00 82

Index

Driver information system................ 12
Drives
refer to Media................-.. 222,226
Drive select
refer to Audi drive select............... 101
Drive systeM... 0... eee eee ee 92
Audi drive'select » ss « s swe 4 2 seen ss 101
Emergency Off esses. «2 eases 4s ewan «wasn 6 6 88
Switching on and off...............000- 88
Driving down hills......... 0.00... c eee eee 98
Driving programs « « scvers ev vases « # essen 91,151
Driving through water................05. 99.
DEiVING UME: ¢ = sewn « » mews 2 y ew ¢ ewer as g 14
Driving tips
Driving through water..............0005 99
Efficient driving................000000- 94
Offroad GHiVING « wsme wormx 2 sewn xe tow ee 99
Uphill and downhill.................0.. 98
Driving:up hills:. « 5 sie 2s wns os men oo ewe 98
DVD drive (media drives)................ 223
E
E-mail
Messageroptionste:s « « sees « sascees ¥ 0 seems 182
SettingS .. 0.6... cece eee eee eee 182
EDL
refer to Electronic Differential Lock...... 104
EDR
refer to Event Data Recorder (EDR)...... 288
Efficiency assist «: « sees s x ees se een ewe 140
Electrical system. .........-.. eee eee ee 244
Electric drive systeM..........0 2.00 e eee 92
Electricity
refer to Energy ess xs sews se ees se eee 107
Electric motor
COOLANE sso x 2 sews 5 e ears & & eee 2 2 RES + 242
Electric range’: s : samy « & eases « © eave 4s eee 208
Electromechanical parking brake.......... 96
Electronic Differential Lock.............. 104
Electronic immobilizer...............00-. 34
Electronic Stabilization Control........... 104
Embedded SIM card.........0.ceeeeeuee 188
Emergencyassist ccc ss scam vena eo woven 162
Emergency assistance woccs sc ceuwa see a es 274
Emergency braking function.............. 97
302
Emergency'calliiss © a saver v samen ¥ seve 179, 194
Emergency flashers..........0.eeceeeeee 47
Emergency mode « vas s i sews ss eeun sv eeu s 92
Emergency operation
DOOMS 2 « sess so wane oceans vee wo ote 32
Luggage compartment lid............... 38
Panoramic glass roof.................-. 41
Energy
Current consumption................... 14
Reducing consumption................. 94
ENergy TECOVENY cers xo essere wo eessine wo ctv & oa 92
Engine braking effect
refer to Recuperation.................. 92
Engine’StartisyStei over. « cose o 6 evenenn occa 89
Entry/exit UIGhting:in. . «sce sv nasi sw mane ve 47
Entry
assistance: « «sess % wens 6 o savers & were 58
also refer to Exit assistance............. 58
ESCOPROAM cecisecs 5 «: sacra 5 x answers « o amaesnn aw oi 105
eSIM
refer to Embedded SIM card............ 188
Event Data Recorder (EDR).............. 288
Exiteassistanee «case so sauce ao nine ow mm os 58
EXIGE Wari Giccses « 5 sscses « & assem oo seamen oo ewes 160
Exterior lighting: « «eves + 2 omen oe see 2 2 ws 45
Exterior MUIfOrS saws ss cews so caw s waa ss 49
Foldingisettings snc = semis a 2 suansne 0 s wasn 6 30
External voice operation................. 25
FE
Factory default settings
Multi Media Interface................. 237
FaStrOute’s cuse x «ance ao uminece ow anaes + een 198
Favorites
Bluetooth.............. 0.02. 238
NaViGatiOniscs « weees + wees o x some ¢ 5 nee 200
TELEPHONE sesso: x x amewes ov sawn o 2 omens @ oom 178
Federal Communications Commission (FCC) . 295
File formats (media drives) .............. 232
FOG WINKOWS), see = wacx © s eeu 4 s em « go 84
Folding the rearseats.............-..0-- 79
Footwell temperature............00.000. 85
For the sake of the environment
L@AKS icc: & : sayse 5 2 ewe 2 2 See x ee ge 241
Forward gear
FEFEPTO' GEA sx = « name = ¥ carne « ¥ nase x 2 eae 90

Index

I
Idle
refer tO'Gears « s waws so wows 9 i oes a ce ee 90
Ignition
Switching on and off..................- 88
Imbalance (wheels) ...........5....0005 257
Immobilizer
refer to Electronic immobilizer........... 33
Indicator lights 2 wen 2s wees a news ov wee ove 7
Inspection interval............--.2+--5- 246
Instrument cluster.............2--000005 11
‘Adjusting the layout ees «sccm ew were « v oe 12
Cleaning... . 6... cece eee eee eee 270
FailUfes : seme : coe & ¢ GaGH s 2 Bem sD eee 11
Motorcodes: « s ses + eosnw + wenn ae meee a x 239
On-board computer..............2..04. 14
Operating: ; secs zs Hees so ene oo Hees so 12
Personal-profile « wscccc ao amen we eve =o mona 11
Service interval display................ 246
Software information................. 239
SWitchitig tabS's « wawy s ¢ sevas « ¢ soem « 2 eae 12
Switching the view...............-.000- 12
Vehicle functions ......... 0.0 eee eee eee 14
Version information..............0005 239
Instrument illumination................- 49
Integrated assistance. ......... 0. cee eee 17
Integrated Toll Module................. 137
Intelligent search
NaViGatiGniies + s esau x x ween 2 mewn vs Ree x 198
Interference-Causing Equipment Standard
QIGES)|s swceine oo weemces w o seavwms 2 a mvewe & a owe oo 296
Interior lighting TiteriorMOnitoring!s « vex s + scum o x seem a ee 32
Intermittent mode (windshield wipers) ..... 51
International travel...............00005 192
Internet
refer to connect s = » 28: s2e5 ss een ey 187
Internet radio
refer to Online radio...............04. 218
Intersection assistant...............04. 161
TONIZEMs = wae & ¢ sete & eee be ee be ee 84
iPhone
refer to Audi music interface........... 225
304
J
Jump starting....................0000. 281
K
Key. eee eee eee 29, 33
Convenience opening and closing......... 40
Key replacement... . 00... ccs eee ee eee 33
Mechanical key............. 0000002000 33
NOt reCOGnizéd « = scias ¢ = seus ts same oe eas 89
PANIG KO Yi 2 x cscwcse 2 2 aecmtus o 0 cocoa @ 2 amances we 33
Replacing the battery.................. 35
Unlocking and locking............-...-- 34
Vehicle code « seins s x sens & 2 sees ¥ 5 wae 2 es 33
K@Y USED ic «© ees so eee ss Howe go ews ee Ges 28
Kick-COWiis: < 2 axan x x ere o 2 meme £ eee 2 oe 91
L
Lane assist
refer to Lane departure warning......... 153
refer to Lane guidance................ 153
Lane departure warning................. 153
Cleaning the camera area.............. 269
Lane guidance................--00 00 ee 146
LASERSEANME ex. 5 cscs + 4 essen « 9 aesten « oramen 128
Cleaning....... 6... cece eee eee eee 270
LATCH (securing child safety seats)......... 71
Launch Control.............0 0.00 e eee eee 91
Leather care and cleaning............... 271
Legal information
License subscriptions..............00. 238
Software information..............005 238
Software licemsesies: «sien ss mani ie x aware 2 238
Version information...............05- 238
License plate bracket...............0000. 294
Lifting points (vehicle jack).............. 278
Light/rain sensor
Headlights ....... 0... 0. cece eee ee eee 45
Intermittent mode (windshield wipers).... 51
Lighting
EXteriGr's « gsc « + awom s x ewe 4 2 rere so 45
TINGCHIONs scence » © caameue 5 © oneswue © 0 nae Bw Re © 48
LIQHtS:s & coccens v + cosnene ve accom we mene ow am © 45
Lights on the charging port
refer to Charging display............... 113

4KE012721BE
Index

Parking lightsisvc = © cnr 2 2 eaaue 2 wee 2 eave 45
Parking lock
referto Gear. i... eee eee 90
Pass-through...........2.-.0 eee eee eee 79
Password
myAudi automatic login................ 27
Pedals... cece cece eee eee eee 91
Pedestrian detection................005 135
Perchlorate « ssc « 2 snows vv eee x 8 eeu 8 8 aoe 292
Peripheral cameras.............--000-5 166
Personal route assistance............... 205
Phone
Answering/ending acall............... 180
Connecting a second mobile device...... 174
Disconnecting a mobile device.......... 175
SettingStivans ss ows oe nase we vem «wee ws 183
Phonebook
refer to Contacts.................000- 178
Playback(media)'s « scisoue os assumes 4 6 eveseas 6 8 ane 226
Podcast
refer to Online radio................0. 218
BOT « ssisnswe 2 wanes 2 commons © 5 cemones a ateetes 3 ae 200
Point of interest
refer to Online Points of Interest........ 200
Polishing ...... 0.0.0 cece eee ences 270
Pollutant filter. ..... 00.00.00... .000000. 82
Power closing oor) « scsi oo cane ov wave a os 29
POWEFr ME@TER ecu: x = sews os sees xo aU 2 11, 13
POWEr SOUPCES®: 2 samy: = = seann 3 & eeu 8 ge 75,225
POWEr WINKOWS « cess se omnes eeeea a eee ge 39
Malfunctions. » = ses x 3 man 2 & swans ot see 39, 40
Power windows malfunction.............. 39
Predictive control: sss «sews se ees ees 147
Predictive messages...............-.00. 141
pre sense
refer to Audi presense................ 154
Presentation mode..............-+-008- 212
Presets
Radisson so cise wo econ oe eo ow 0 216
Presets list
refer to PresetS............0 02. eee ee 216
Pressure
Tire pressure monitoring system........ 266
Tit@S's s saws = s awe o & wee ez ome + eee 258
PrOte@Cting « < ¢ sews «sees go oes ye eR aes 270
Pyrotechnic elements.................. 292
Q
quattro... 2... eee eee 104
Selective wheel torque control.......... 105
QUIEKCHArGING + saz: 5 2 cae 5 2 cere se eee § 108
R
Radio... 2. ec ce eee eee 214
Ragiotextiies s 2 acum + eae os name ae eS 217
SEAGION MISE secense = creme o © ates = ater w = on 214
Radio communications equipment........ 294
Radio equipment .......... 0... e eee eae 294
Radio Standards Specification (RSS) ....... 295
Raikearrier’: « wsex 2 won a 2 meen x 2 mou 2 ow 102
Rain/light sensor
Headlight seis = 2 asics ss weenie so wena = wees 45
Intermittent mode (windshield wipers).... 51
Random
refer to Shuffle...............000000. 228
Range... . 26. eee eee 14
Range Mode.......... cece cece eee eee 93
RANGEMMONITOR: « « csesaie « i swinsin » evensvere © wears w 93
Rangeipotential esas 2 + css s « seowes ov mewn 93
Range (Clectrie) iu <2 secs 2s semi oo were vs 208
Reading lights:ss < = sews se see% s geen 5 2 pees 48
Rear cross-tratffic assist ews ss cews ss ees 171
Rear lid
refer to Luggage compartment lid........ 36
Rearview camera): « scan ss goss 2 2 ewes 9 os 166
Rear window defogger............-..0--- 84
Rear wiper blades
CHANGING i: « » mews 3 & new & ere a a wee Ho 53
Cleaning... ...... 0.2 e eee 53
REAR (climate control system)............ 83
Reception ranges. « sics as eve oe wesw a i oe 214
Recirculation: Mode ses « s gsay 2 ¢ eoyen v2 nen 84
RECUPEFAUION wis s x eaves + sees & ewe ge 14, 92
Remote control
Garage door opener...........--..+--5- 41
Remote control key............ cece eee 33
Convenience opening and closing......... 40
Key replacement.............0.-00 0 eee 33
LED s ves 2 y seme 2 9 eee 2 RARE BOG RR Be eRe 35
Replacing the battery...........e0eeeee 35
Unlocking and locking............-...-. 34
also refer to Vehicle key. « mews se sews a eo 33