
4KE012721BE
Telephone
Telephone
Introduction
Applies to: vehicles with telephone
You can operate various telephone functions easi-
ly through the MMI in your vehicle.
Depending on the country and the vehicle equip-
ment, the following options may be available:
— Connecting a cell phone with Bluetooth
— Using two telephones
— Using the Audi phone box
ZA WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system*
=> page 24 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number
or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter > page 17,
Traffic safety information.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 187.
G@) Tips
— The Bluetooth connection range is limited
to inside the vehicle.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Setup
Connecting a cell phone via Bluetooth
Applies to: vehicles with telephone
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings must be open on your mobile device dur-
ing the connection setup. The mobile device to be
connected must not be actively connected to any
other Bluetooth device. The MMI must only be
connected to one mobile device.
> Enable the Bluetooth function and visibility on
the MMI => page 237 and the cell phone.
> Applies to: MMI: Select on the home screen:
PHONE.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or
> Enter the PIN for connecting on your cell
phone. The time allowed for entering the PIN is
limited to approximately 30 seconds.
> Follow the system instructions.
> Pay attention to any other system prompts on
the MMI and on your cell phone.
173
>

Telephone
After connecting successfully
Information about the connected profiles will ap-
pear. You can also change the profiles later
=> page 238.
The cell phone contacts are automatically loaded
in the MMI. This process can take several mi-
nutes, depending on the number of contacts.
Depending on your cell phone and the connection
type, you can use the following functions:
Handsfree
Requirement: your cell phone must be connected
to the MMI via a Bluetooth Hands Free Profile
(Bluetooth HFP).
You can use the hands-free system. You can make
calls using the antenna on your mobile device.
Sending and receiving messages
See > page 181.
C) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 187.
@) Tips
— You can apply additional settings to con-
nected mobile devices under Connected de-
vices > page 237.
— You can also search for the MMI on your mo-
bile device using the Bluetooth device
search.
— You only have to pair your device one time.
Bluetooth devices that are already paired
automatically connect to the MMI when the
Bluetooth function is switched on, when
they are within range, and when the ignition
is switched on. The last connected mobile
device is given first priority.
— Pay attention to any system prompts dis-
played on your mobile device or the MMI,
for example if the system should connect
automatically in the future. Depending on
D_ SIM card installed in the vehicle at the factory.
2) Not available in all countries.
174
the mobile device, you may also need to
download contacts and confirm access to
your messages separately.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
— When the car phone or data module func-
tion* is switched on, Audi connect Infotain-
ment* is available through the embedded
SIM card2)2).
Using two telephones
Applies to: vehicles with telephone, and Audi phone box
You can connect two mobile devices to the MMI,
for example your business and your personal mo-
bile device. You can use both mobile devices to
make calls in the vehicle.
Connecting another mobile device
Requirement: a mobile device must be connected
to the MMI. The vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings must be open on your mobile device dur-
ing the connection setup. The mobile device to be
connected must not be actively connected to any
other Bluetooth device.
> Enable the Bluetooth function and visibility on
the MMI = page 237 and the cell phone.
> Applies to: MMI: Select on the home screen:
PHONE > [, or
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Telephone 1
or Telephone 2 > New connection.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.

4KE012721BE
Telephone
— Send again: the selected e-mail in the Outbox
and Sent mailboxes can be sent again.
Press and hold an entry in the Inbox until the Op-
tions menu appears.
— Reply: a reply can be sent to the selected e-
mail.
— Reply all: a reply can be sent for the selected e-
mail and it will be sent to all of the entered re-
cipients.
— Forward: the selected e-mail can be forwarded
to different recipients.
Settings
Press 2},
— New e-mail notification: when this function is
switched on, you will be notified when new e-
mails are received. New e-mails are indicated
with an envelope Min the MMI status bar.
Deleting e-mails
Select: a mailbox > Z > one or more e-mails >
Delete > Done.
C) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 187.
Settings
Phone settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > ©.
Switching between two mobile devices
Requirement: phone 1 and phone 2 must be con-
nected to the MMI.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.
Declining a call with a text message*
When this function is switched on, you can de-
cline an incoming call with a text message.
Call options*
The following options may be available depend-
ing on the mobile device:
— Call forwarding: you can switch the forwarding
of incoming calls to your voicemail or to anoth-
er phone number on and off. You can check if
the function is activated or deactivated with
Status.
— Call waiting: you will be alerted to an incoming
call during a phone call when the function is
switched on. You can check if the function is ac-
tivated or deactivated with Status.
— Send own number: sending your phone num-
ber with an outgoing call can be switched on
and off. With the Net.-depen. setting, the set-
ting listed in the contract with the cell phone
service provider is used. The settings only apply
to the PHONE menu in the MMI. Please note
that the settings on your mobile device will ap-
ply after disconnecting the Bluetooth connec-
tion. You can determine which setting is active
with Status.
Ringtone and volume settings
— Ringtone and message volume: you can adjust
the volume of the selected ringtone and the no-
tification volume when a message is received by
moving the position of the slider.
— Ringtone®*: available ringtones are played using
the Ringtone function. Press on an entry in the
list.
— Microphone input level: you can adjust the mi-
crophone input level using the slider.
Turn on car phone or data module
Applies to: vehicles with car phone/data module
When this function is switched on, you can use
the
car phone or data module.
As long as the car phone was not turned off sepa-
rately the last time it was used, it will turn on au-
tomatically when the ignition is switched on.
Edit voicemail number
You can change your voicemail number.
Enable VoLTE
When this function is switched on, Voice over
LTE* will be supported.
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4KE012721BE
Audi connect
— Start or stop climate control
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 85.
Alert services
Requirement: a key user must be set in the vehi-
cle > page 190.
You can adjust the following services in the
myAudi app. You will be notified by a push notifi-
cation and/or e-mail if an alarm is triggered for
your vehicle.
— Geofencing Alert: a permitted/prohibited zone
was entered.
— Speed Alert: a set speed was exceeded.
— Valet Alert: a set speed was exceeded or a per-
mitted/prohibited zone was entered.
ZA\ WARNING
— Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle sta-
tus report. This could lead to break downs in
on the road, accidents and serious injuries.
— Only perform the climate control functions
if your vehicle was shut off correctly and the
ignition is switched off.
— Only perform charging functions on the
high-voltage battery if the vehicle is shut off
correctly, is connected to a suitable socket
and if the ignition is switched off.
@) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.
Settings
Ce) atolnl Mariano) 4
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Wi-Fi devices: when the function is
switched on, mobile devices can use the Inter-
net connection through the Wi-Fi hotspot.
Access point
The connection is configured automatically based
on the SIM card being used. The following values
can be changed. You can obtain more information
from your cell phone service provider.
— Access Point Name (APN): the access point de-
pends on the cell phone service provider and is
assigned automatically.
— User name: your cell phone service provider as-
signs the user name for your online profile.
— Password: your cell phone service provider as-
signs the password for your online profile.
— Apply settings: saves the changed settings.
— Reset configuration: resets the connection set-
tings.
Data usage counter
Your current data usage is displayed.
— Reset counter: you can reset your usage statis-
tics to zero.
— Warning limit: you can set a warning limit for
your data usage (GB/MB).
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>

4KE012721BE
Navigation
Navigation
Opening navigation
Applies to: vehicles with navigation system
Fig. 139 Upper display: standard map: route guidance is
not started
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Opening navigation
» Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: Multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster:
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 198, fig. 140.
@ Open intelligent search directly > page 198.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 204, Map operation.
A WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 17,
Traffic safety information.
—The route calculated by the navigation sys-
tem is a driving recommendation. Follow
the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle
to reduce the risk of an accident.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>©) in General information on page 187.
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: Multifunction steering wheel:
Depending on the selected function, it may
be necessary to use the upper display.
— Applies to: vehicles with Audi connect Info-
tainment: Other services may be available
depending on the country and vehicle equip-
ment.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
Allimportant destinations can be displayed in
the vehicle and in the myAudi app.
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4KE012721BE
Navigation
Storing favorites
> Press y¥ in the Details menu > page 201,
fig. 141. Or: press Store as favorite in the op-
tions > page 211.
Storing a home address or business address
> Press Home address or Business address.
When accessed for the first time, you will be
prompted to set the address.
> Select: Create now > enter a destination > OK.
Editing a home address or business address
Requirement: the favorites list must be dis-
played. Your home address or business address
must be stored.
> Press Home address or Business address until
the Options menu is displayed.
> Select: Change address > enter a destination >
(Set as destination) or (Add to address) > OK.
Editing a favorite
Requirement: the favorites list must be dis-
played. At least one favorite must be stored.
> Setting a favorite as a destination: press ona
favorite.
> Rename favorite: press on a favorite until the
Options menu is displayed. Select: Change
name > select ad name > OK.
> Deleting a favorite: press W in the Details
menu © page 201, fig. 141. Or: select: Z > one
or more entries or Select all > Delete > (Done).
> Moving a favorite: press Z. Touch the > sym-
bol and move the entry to the desired position.
Press Done.
@) Tips
— After deleting the home address or business
address, only the address is deleted and the
entry will still be displayed in the favorites.
— Please note when moving favorites that
items 1 and 2 are reserved for the home ad-
dress and business address.
(yea mre me(id irl a(elay
Applies to: vehicles with navigation system
Two addresses (private/business) can be added as
destinations for each contact. Addresses for con-
tacts on your mobile device are displayed as a
mailing address.
Accessing contacts
» Applies to: MMI: Select on the home screen:
NAVIGATION > (8) > Contacts.
Adding a destination to a contact
Requirement: a mobile device must be connected
to the MMI & page 173. Or: you must have im-
ported contacts > page 184, Importing and ex-
porting contacts. The Hide grayed-out contacts
option must be switched off > page 207. There
must be no business address or private address
stored for the desired contact.
> Select: a contact > |---| > Add destination.
> Follow the system instructions.
Settings
> Applies to: MMI: Select on the home screen:
NAVIGATION > (88) > Contacts > ©.
Hide grayed-out contacts
When the function is switched on, contacts that
have no address or navigation destination stored
will be hidden in navigation. You can find infor-
mation for additional settings under > page 184,
Directory settings.
G) Tips
If you add a navigation destination to a con-
tact, the destination will only be stored in the
MMI. The MMI does not change any contacts
on your phone.
Coyne 1-1 rT aire]
Applies to: navigation system and on-street parking
In supported areas, you can display parking along
the route.
Requirement: the Parking notification must be
switched on > page 19, Notification center. The
MMI must be connected to the Internet
207
>

4KE012721BE
Navigation
Requirement: the MMI must be connected to the
Internet > page 187, Audi connect. Traffic infor-
mation must be switched on in the MMI
> page 211.
Traffic information will be displayed on the
standard map > page 203, fig. 142.
Online traffic information is also displayed on the
standard map > page 208.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 187.
@ Tips
— Having the online traffic information func-
tion switched on provides the most accurate
reports of traffic situations and traffic fore-
casting. Your vehicle transmits and process-
es its anonymous, encrypted position infor-
mation at regular intervals to the traffic da-
ta provider. You can switch off data transfer
at any time > page 289.
— The online traffic information network is
not available in all countries, and the cover-
age is not nationwide.
Options and settings
Applies to: vehicles with navigation system
Context-specific functions and settings may be
available depending on the vehicle equipment.
» Press More, or
> Open a list with navigation destinations (such
as recent destinations) and press and hold an
item until the Options menu is displayed.
Storing a favorite
See > page 206.
Edit address
You can edit an address for the next destination
entry and navigate to the destination. Select: Ed-
it address > enter a street > Use address > Start.
If the address is permanently stored (for exam-
ple, in the favorites), the stored entry will not be
changed.
Change address
See > page 206, Favorites.
Entering an address
See > page 207, Contacts as navigation destina-
tions.
Change name
See > page 206, Favorites.
Weather
See > page 189, Services.
Save as a shortcut
See > page 20, Shortcuts.
Applies to: vehicles with navigation system
You can adjust the navigation system settings in
the instrument cluster and in the MMI display
separately. The settings depend on the country
and vehicle equipment.
Accessing settings
> Applies to: MMI: Select on the home screen:
NAVIGATION > ©}.
Accessing settings using the multifunction
steering wheel
> Applies to: Multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button.
Please note that a setting applied to the multi-
function steering wheel is only valid for the in-
strument cluster map.
Map settings
Satellite map: see > page 208.
Show range: see > page 208.
Traffic: you can display current traffic informa-
tion on the map. See > page 204, Traffic infor-
mation display on the map or map preview
— Free flow of traffic
211

Media
> Select: Change PIN > enter a new PIN for pa- Motion Picture Association of America
rental control > OK. (MPAA). Note that the age levels for video
> Repeat the entry and press OK. DVDs in European countries may differ.
@) Tips
— Not all video DVDs have parental control.
— The protection levels for the parental con-
trol are based on the US standards from the
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
PIN can only be reset by an authorized Audi
dealer.
Supported media and file formats
Depending on the vehicle equipment, the follow- by the DVD drive, the SD card reader, and the
ing properties for media files may be supported connection for USB storage devices:
Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity up to 256 GB
ed media | ;DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
compatible with a DVD video player;
Audi music interface: mobile devices (such as an iPod > page 225, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB storage device partitions (primary/logical*): 2 per USB connection.
CD/DVD file systems: ISO9660, Joliet, UDF.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format |MPEG |Win- |MPEG |Opus |FLAC |ALAC |MPEG |MPEG4 — |Windows
1/2 dows 2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File
ex- -mp3 .wma -.m4a .opus | .flac -m4a -Mpg; -mp4 .wmv
tension -m4b_ | .ogg -Mpeg -m4v -asf
-aac .oga -Mov
avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max. 1,000
files per playlist/folder
232